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Snow Leopard Compatibility Issues

Updated December 14, 2009
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If you’re using Snow Leopard about any problems or tips.


 

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More Snow Leopard issues with old apps, including Office

Wednesday, September 2, 2009

Two readers report older versions of cross-platform software not running in Snow Leopard. Ausilia Corso said that Office 2004 no longers runs after upgrading to Snow Leopard:

I just installed Snow Leopard and now can't open Mac Office 2004 not for love or money. Have gone looking for a fix, both from Microsoft and Mac and no one seems to have one. I have uninstalled and installed Mac Office 2004 to no avail. I'm trying to run a business and frustrated.

William Jackson reports that an older version of CrossOver no longer runs after installing Snow Leopard:

Crossover 7.1 won't run under Snow Leopard. Bounces tries to open, but doesn't. The current version of VMware 2.0.5 runs on Snow Leopard with a Windows XP VM. It connected to the Internet without a hitch.

The current version of Crossover, v8.0, does run in Snow Leopard. CrossOver runs certain Windows programs on Mac OS X without the use of Windows.

On Monday, we reported that Snow Leopard does not run older versions of Parallels Desktop, though it does run the current version without problems.

Suggestions for Snow Leopard Office 2004 problem

Friday, September 11, 2009

Chris Carrier believes that a previous report about Office 2004 not working in Snow Leopard may be because Rosetta isn't installed:

I have not had any problems running Office 2004 after installing Snow Leopard. You just need to manually install Rosetta from the Snow Leopard install disk. It did not automatically install in my case. From memory there is a folder called something like "Other Installations" or something similar on the Snow Leopard installation dialogue box. Click the "package" inside it and select the Rosetta option from the list, then all should be well. Might want to reboot after just to be sure.

Phil Ershler has another suggestion

I'm having no problems whatsoever with 10.6 and MS Office 2004. My only suggestion is to make sure that the version of Office 2004 you are trying to run has all of the current patches applied.

If you've seen this issue and tried these suggestions

Update on Office 2004 compatibility problem with Snow Leopard

Monday, November 30, 2009

Paul Roberts tried a previously reported suggestion to fix a problem running Office 2004 in Snow Leopard, but it didn't help:

I tried the suggestion for reloading Rosetta but my PowerPoint still freezes up my machine when I load it.

If you've seen this problem

Reader reports Snow Leopard Mail problems connecting to Exchange | Top of Page |

Monday, September 21, 2009

Frank Thompson is having problems connecting to Exchange Server from Snow Leopard Mail on several Macs:

Just to let you know that I have had a great deal of problems with Mail under Snow Leopard. I still can't link up to our Exchange Server, even with 10.6.1 except if I use IMAP. And then sending email still doesn't work. My wife has lost her link with her IMAP email as well, despite lengthy support calls to the provider.

Beyond that, Snow Leopard has had three system crashes already when everything freezes solid. It has been years since my Mac crashed like this. There seem to be serious bugs to sort out. In the meantime I now have less of a Mac than I had before the 'upgrade.' I'm very disappointed and hope that 10.6.2 is released fast.

If you've seen this problem

Another report of Snow Leopard Mail errors connecting to Exchange

Wednesday, September 30, 2009

Robbie Thielemans responded to a report about problems connecting to Exchange Server from Snow Leopard Mail:

I have same issues here from the moment I upgraded to Snow Leopard. Whilst connecting to Exchange with Entourage, it constantly loses connection (error, cannot connect to server). Sometimes I need to retry ten times to send the same email. All the settings have remained the same as Leopard. I have no idea what causes this, and professionally this is really not workable.

If you're seeing this problem

Reader thinks Sarari 4.0.4 related to Entourage problem | Top of Page |

Monday, November 16, 2009

Chris Ryan starting having problems with Entourage and Exchange when he upgraded Safari:

It may be coincidental, but on Mac OS X 10.6.2, the Safari 4.0.4 update appears to have broken Exchange support not only in Mail.app and iCal but also in Entourage. I would hold off on this update until this becomes clear. I have our IT department looking into it.

If you've see this issue


Calendar delegation using iCal with Exchange Server | Top of Page |

Monday, December 14, 2009

Paul Koch has a problem with iCal and Exchange Server 2007:

I am having trouble configuring iCal so other Exchange users can view my calendar. I am using iCal in Mac OS X 10.6.2. The company is running Exchange Server 2007. My Exchange e-mail works and Exchange calendar invitations work. Going through iCal > Preferences > Accounts > Delegation > Edit, my password is accepted.

But then I do not see a list of Exchange users to which I can delegate access, and any new names that I try to add are not recognized. Likewise, I can't see the names of anyone whose calendar I might view.

In the Exchange account setup, I note that the internal server and external server names are not the same. When I first set up my Exchange account, outgoing e-mail was not received anywhere until I used an internal server name given by the corporate IT guy. Unlike my experience, calendar sharing seems to be working as expected among company Windows users. This is a small company dominated by Windows/Exchange/Blackberry.

If you've seen this problem or have a suggestion


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