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June 2014

Corrupting access rights on Mavericks home folders on Windows Server

Sébastien Andaloro in Switzerland reports that his Macs running Mavericks have permissions for Windows Server-based home folders corrupted. The issue sounds similar to previous reports of Mavericks breaking ACL permissions for shares on servers. Andaloro writes: I'm deploying some Mac Book Pro's and…

Video shows InDesign OS X file bugs not limited to servers

Dan Ball responded to our article on workarounds for InDesign files corrupting on file servers. He blames Adobe CS6 for the problems, which he says occur on local files, not just with files located on servers, and made a video to show it. He also says the problem is not limited to Mavericks. Ball reports…

Another report of Windows deduplication and Mavericks file share woes

Shaun Titus has confirmed previous reports of the Windows Server Deduplication feature causing Mavericks SMB problems. His workaround is to have the Macs connect to the file server using SMB 1 (CIFS) instead of the newer SMB 2, but that adds other problems. Titus reports…


InDesign suggestions for Mavericks: turn off App Nap, adjust permissions

We have more reports about how people are dealing with InDesign file corrupting problems with Mavericks and file servers. Suggestions include turning off App Nap, changing or repairing permissions, using CIFS instead of SMB, and using AFP instead of SMB. One reader said the problems occur with Adobe…

Parallels Access 2 ported to iPhone and Android, adds features, drops price

Parallels has released Parallels Access 2.0, the software that enables iPad users to run Windows or OS X applications and files, including Microsoft Office, remotely on their handheld devices. The new version adds support for iPhones running iOS 7 and phones and tablets running Android 4 and later.…

Reader confirms connection of Windows Server Deduplication and Mavericks SMB problem

Geoff Kendal reports that he is also seeing the Deduplication on Windows Server triggering the Mavericks SMB file sharing problems. And while forcing the use of the CIFS file sharing protocol instead of SMB helped the previous reader, it doesn't help in Kendal's case.…

Screen sharing workaround for Parallels black screen bug with Mavericks VMs

Two readers have confirmed the Parallels Desktop Tools incompatibility with Mavericks OS X 10.9.3 guests ("Parallels 9 update doesn't fix OS X 10.9.3 black screen bug.") I previously reported a workaround of manually removing Tools. Today, one reader offers another workaround, using screen sharing. But first, Andy…


Reader finds Mavericks SMB problem related to Deduplication on Windows Server

Jim Myers discovered that the Deduplication feature of Windows Server 2012 causes his Mavericks SMB file sharing problems, as well as problems with SMB changing permissions on the server, which other readers have also reported. As with other readers, forcing CIFS avoids the problems. Turning off…

Mavericks slow share mounting, the 10.9.3 update and CIFS workaround

The CIFS workaround for the problems with Mavericks SMB file sharing worked for one reader but not the other, who reports long times to mount a share. The Mavericks 10.9.3 update also doesn't help the second reader. The workaround forces the use of the older CIFS protocol via the Go to Server…


May 2014

Parallels 9 update doesn't fix OS X 10.9.3 black screen bug

Parallels Desktop 9 Build 9.0.24229, released yesterday, does not fix the problem with 10.9.3 virtual machines booting into a black screen. Although Parallels lists "booting into a black screen" as a fixed problem, I found the problem still persists after updating, removing the older Parallels Tools, and…

Parallels releases maintenance update for Desktop 9

Parallels has released Parallels Desktop 9 for Mac Build 9.0.24229, a maintenance update that fixes bugs related to "stability and performance issues." The update contains a number of fixes specifically for Windows and for OS X virtual machines, though it doesn't fix the problem of Mavericks 10.9.3…


OS X 10.9.3 update doesn't fix SMB permissions, readers say

Readers are reporting continuing problems with SMB file sharing even after updating Macs to OS X 10.9.3. Apple said that the update "improves reliability of copying, editing and inspecting permissions of files on an SMB file server." We've had multiple reports of Mavericks breaking ACLs and other…

Corrupting InDesign files continues with OS X 10.9.3

A pair of readers report that the Mavericks 10.9.3 update did not help the problem of the corruption of InDesign files located on files servers when accessed by Mavericks. Drew Aadalen wrote: We are still seeing the same problem--Maverick 10.9.3 is corrupting InDesign files on Windows…

Stellar releases Outlook to Apple Mail Converter for Mac

Stellar Information Technology has released Outlook to Apple Mail Converter for Mac, a new OS X utility for moving email from Outlook for Windows to OS X mail apps, including Mail. The utility converts a PST file that you've exported or copied from a PC to a Mac and converts it into a generic MBOX…


OS X 10.9.3 virtual machines won't boot in Parallels

Reports from forums around the web describe an incompatibility with Parallels Desktop 9 and the new OS X 10.9.3 update, where Mavericks running in a virtual machine won't boot after being updated. The reports describe the virtual machine freezing at a black screen. A workaround was reported in…

OS 9 emulator issues: prefs don't save, updates

Two readers sent reports about the open source SheepShaver/Chubby Bunny Mac OS 9 emulation bundle for OS X. One reader has a problem saving preferences, and another has a question about replacing the core emulation engine with a more recent version. Chubby Bunny is a bundle that includes…


Mavericks 10.9.3 addresses SMB, AD issues, restores iOS USB syncing

Apple has released OS X 10.9.3, an update to Mavericks that fixes issues with SMB file sharing permissions, network home directories, and Active Directory connections. The update also restores the ability to sync an iOS device via a USB cable, though there is no mention if Outlook syncing was…


CrossOver maintenance update for Win apps on Mac

CodeWeavers has released CrossOver 13.1.3, a maintenance update to the software that enables OS X to natively run Windows applications on Macs without the use of Microsoft Windows. The update adds support for Blizzard's Battle.net desktop application, includes Quicken improvements of the previous…

Emailchemy email converter updated

Weird Kid Software has released Emailchemy 12.1.4 ($25), a maintenance update to the utility that converts email between formats on Windows and OS X, including converting Outlook to Apple Mail. Emailchemy can "de-duplicate" messages when converting, which can be useful for people seeing the massive duplications of email with…


April 2014

Reader problem with OS X and special ACL permissions

Harry Fahey has a problem with Macs with certain ACL file sharing permissions on an Active Directory network. The Macs can't write to shares even though they have write permissions for files. The problem appears only from the Finder -- not from Terminal or when the same user is logged in from a Windows…

Forcing SMB1 didn't work for Mavericks user

Andy Woo reports that forcing Mavericks to connect to a file server using SMB1 (instead of Maverick's default SMB2) did not resolve file copy problems. This workaround involves typing cifs://server_address in Connect to Server instead of connecting with the Finder. Woo reports the problem with a…

Workarounds for Mavericks Server -36 error not working for reader

Jim Hiesener is seeing the problem of receiving -36 errors when Macs copy files from Mavericks Server using SMB. He's tried the previously reported workaround, creating an nsmb.conf file to force the use of the SMB1 protocol, or using only POSIX permissions (and not ACLs). I read your…


ExtremeZ-IP as a workaround to Mavericks SMB file sharing

Acronis just released Extreme-Z IP 8.1.2, a maintenance update to the Mac-to-Windows file and print sharing software. But even before the update, ExtremeZ-IP has long circumvented OS X's annoying file-sharing glitches. It's also faster than OS X's SMB, according to Acronis, and integrates Macs with Windows environments…


Thunderbolt Boot Camp problems still seen with Win 8.1 Update 1

Arthur reports that the recently released Windows 8.1 Update 1 still has problems with Thunderbolt devices when booting a Mac. This was not unexpected, since Microsoft hasn't announced support of standard. Apple's workaround is to turn off Fast Startup in Windows, but this doesn't seem to help…

Password problems with Outlook 2011 and OS X Mavericks

Jose Urzua has a problem where Outlook on OS X Mavericks tells him he has a "bad password" and asks him to reenter it when he checks mail. Manually reentering works, but it doesn't stick. He has this problem with not one, but three accounts. I was reading your article on Mavericks…


More on Mavericks InDesign corruption and SMB nsmb.conf

Anthony Godwin provided some new information about the previously reported Mavericks problem of saving InDesign files on file servers. He has also reports success with the previously reported workaround for Mavericks SMB file sharing problems…

Mavericks error -36 problem seen with Server 3.1.1

Steve Knattress wrote that the previously reported problem of -36 file sharing errors with OS X Mavericks Server also occurs with Server version 3.1.1. He can copy files one at a time, get the error, and then copy another file. Knattress didn't mention if he tried the workarounds we've previously…

Reader confirms App Nap workaround for Mavericks mail duplication

Todd McLees confirmed a previous workaround for the Mavericks problem of receiving hundreds of duplicate email with Outlook for Mac in Mavericks. The workaround is to check the Prevent App Nap box in Outlook's Get Info window. McLees…


TIP: USB 3 Ethernet gets around Thunderbolt problem with Windows Boot Camp

Two readers report no success with previous suggestions about problems with Thunderbolt Ethernet adapters running under Windows on a Mac using Boot Camp. One reader provided additional information, while Kim Bliss got around the problem by using a USB 3.0 adapter instead of Apple's Thunderbolt…

OS 9 emulator works in Mavericks

Two readers report success with running the SheepShaver/Chubby Bunny OS 9 emulation software in OS X Mavericks. The bundle (preconfigured with OS 9) enables the old pre-Intel Mac OS 9 ("Classic") applications to run on OS X Intel Macs. The current build was updated for OS X Mountain Lion last fall by Jon Gardner.…


March 2014

Office for iPad a pricy alternative to competitors

Microsoft released Office for iPad last week to ovations by reviewers praising its interface and usability. But to call it "free," as some in the press have, justifies incredulity. The fact is, Office for iPad is the most expensive way to work with Office docs on an iOS device…


TIP: Two workarounds to Mavericks -36 errors, nsmb.conf and POSIX permissions

Jochen Lannig sent us two different workarounds to the problem of - 36 errors with Mavericks 10.9.2 copying files to OS X Server 3.0.2. The first involves creating or editing an nsmb.conf file to force the use of the SMB1 protocol. The second is to use only POSIX permissions (not ACLs) to share…

TIP: Another Workaround to Boot Camp Thunderbolt problem

Two readers responded to our reports about problems with Thunderbolt devices not being recognized by Windows 8 running with Boot Camp on a Mac. One reader shared a workaround, while another said that an Apple workaround we reported didn't work. Wolfgang Hoepfner in Berlin, Germany, provided the workaround:…


Office for iPad due during Macworld Expo

Reuters reports that Microsoft may release Office for iPad on March 27, the first day of the Macworld Expo show. Reuters quoted an unnamed source saying that Microsoft CEO Satya Nadella would make the announcement in San Francisco, the location of Macworld Expo. This would be Nadella's first major…

With Mac version, Microsoft OneNote syncs on all major platforms

This week Microsoft released a Mac version of OneNote, the popular cross-platform note-taking application. OneNote can be synced between Mac, Windows, iOS, Android, and Windows Phone and tablet devices, all via Microsoft's OneDrive cloud service. The Mac version, however, does not have all the features of the Windows…


TIP: "Prevent App Nap" may fix Outlook massive email duplication in Mavericks

Bob Menna, who previously reported massive duplication of email with Outlook 2001 in Mavericks 10.9.2, thinks he has found a fix. This is the problem where Outlook creates hundreds or thousands of duplicate emails. Menna's fix is to check the Prevent App Nap box in Outlook's Get Info window…

Apple drops support for Windows 7 in new Mac Pro

The new Mac Pro will only allow Windows 8 or later to be installed with Boot Camp. Apple updated its System Requirements for Boot Camp page to list Windows 8 as the only supported Windows OS for the Mac Pro Late 2013. A blog post from Twocanoes Software shows a screen shot of the Mac Pro's Boot Camp Assistant…


Turning off SMB for OS X Server 36 error, and DS_store files

Timon Royer is another reader experiencing -36 errors when Macs try to access Mavericks Server using SMB. Responding to our suggestion to turn off SMB to force Macs to connect with AFP, Royer points out a need to turn off SMB on the server in two different places. He also wonders if his IPv6 configuration…


Outlook massive mail duplication continues with OS X 10.9.2

Bob Menna reports that the Mavericks 10.9.2 update has not fixed the problem with Outlook for Mac downloading hundreds or thousands of duplicate emails. He is also having an issue where he repeatedly must enter a password. Menna wrote: I am having…


More on OS X Server 10.9.2 error -36 and new iMessage problem

Paul Roderer's Macs are having the previously reported problem of not being able to copy files to OS X Server using SMB after updating the server to OS X 10.9.2 and Server 3.0.2. He also discovered that the Server-hosed iMessage service no longer works after the update: We're getting Error 36…

TIP: Workaround for Outlook can't open private event

MacWindows Forum user Williamjacobs offers in a workaround for a problem not being able to open your own private calendar events in Outlook Mac. He says this happens if you share your own calendar folder. If you do, you can remove the shared calendar from view and recreate the events in the personal calendar. Read more and post a comment in the MacWindows Forum.…


TIP: Workaround for Mavericks ACL permission bug

Jared Hendrickson followed up his report from yesterday about Mavericks breaking ACL permissions of shared folders in Active Directory. Unbinding the Macs from Active Directory was the only way to prevent corruptions of permission. Today, he reports a new workaround that allows the Macs remain bound…

TIP: Workaround for iOS 7 timeout with Exchange

Spencer Hall in the United Kingdom reported a workaround for a problem with iPhones running iOS 7 being unable to sync with Exchange Server, which will time out. He found that limiting the number of email messages in the Sent and Inbox folders to below 250 prevents the problem. Hall reports:…


Mavericks breaks ACLs in Active Directory, 10.9.2 made it worse

Jared Hendrickson reports that OS X 10.9.2 made file sharing worse on his Active Directory network. Mavericks bound to Active Directory broke ACL permissions when the permissions are viewed from the Mac. (Apple acknowledges this in a tech article.) Hendrickson found a workaround, but it stopped…

Acronis Access provides mobile IT file sharing and syncing

Acronis introduced Acronis Access, a new solution for file sharing and secure syncing of mobile devices with file servers and computers. Acronis Access enables content to be accessed from file servers, NAS, SharePoint, and personal devices, and shared with internal and external constituents. The…


Reader reports slow MS DFS access with Mavericks

Gert Goos is having a problem with slow OS X Mavericks connections to Microsoft Distributed File System (DFS) servers: With DFS we have another problem. Since Mavericks, it is very slow until the folders under the DFS links are shown in Finder. This happens when many users are active...…

Mavericks, InDesign issue with 2nd display

Tina from Denmark wrote to describe a problem she was having accessing InDesign files on a server after updating her Mac to OS X Mavericks. When she disconnected her second monitor, the problem disappeared. She writes: I have big problems with my Adobe InDesign and Mavericks. I downloaded Mavericks…


February 2014

File copy error -36 reported with 10.9.2 and OS X Server

Mac uses are reporting that updating Mavericks to OS X 10.9.2 results in a new file sharing problem connecting to Mavericks Server. Posts at the Apple discussion forums are reporting a -36 error when trying to copy a file to the server after updating the client to Mavericks OS X 10.9.2. A workaround…

Reader says OS X 10.9.2 update still can't connect to NAS

Paul Du Vé reports that the Mavericks 10.9.2 update did not help with his inability to connect to a network attached storage device. The previously reported workaround of forcing a connection to SMB1 (rather than the default SMB2) didn't work. Du Ve writes: For me the inaccessible NAS issue continues.…


Mavericks 10.9.2 adds fixes for mail and SMB2 file sharing

Apple released OS X 10.9.2, an update to the Mavericks operating system. Apple describes more than two-dozen bug fixes, including those for email and for connecting to SMB2 file servers, two areas that have plagued Mac users since Mavericks was released. But there is no word on whether the update…

MS to slash Windows 8 OEM price by 70%, update coming soon

Microsoft will cut the price of Windows by 70% for manufacturers of low-cost devices. According to Bloomberg News, Microsoft will reduce the OEM license for Windows 8 from $50 to $15 for bundling with devices that cost less than $250 retail. The discount will apply to low-end netbooks as well as…


Reader says SMB works, CIFS doesn't for Mavericks file sharing

Hugh Lancaster found that a workaround for Mavericks file sharing problem didn't work. The workaround is to force OS X to use SMB1 by typing cifs://server in the Connect to Server dialog. But oddly, Lancaster can connect with smb://server instead, though not with the Finder: I have the same problem…

Reader's OWA on Mavericks issue may be server issue

Paul Gorski responded to the report "Reader can't access Outlook Web with Mavericks:" You have a reader that mentions he/she is having problems with Outlook Web Access under Mavericks; it works fine on three or four different Macs I manage. Safari, Opera, and Firefox…


Reader can't access Outlook Web with Mavericks

Ali reports being unable to access Outlook web mail since updating OS X to Mavericks: My Outlook email works terrible since installing the latest OS X. I cannot access my Outlook email from Safari or Google Chrome. When I access it from Safari, and can see who I have messages from…

Mavericks file sharing workaround a no-go for reader

Reid Douglas reports that a previously reported workaround for Mavericks file sharing problems doesn't work for him. OS X 10.9.1 still won't mount his Buffalo Tech network attached storage device: I’ve read several times about the Finder>Go>Connect to Server solution for NAS connectivity…


Apple updates Boot Camp 5 to support Windows 8.1

Apple has updated its Boot Camp 5 drivers to support booting Macs with Windows 8.1. Before this update, only Windows 7 and 8.0 were supported. The new Boot Camp 5.1.56xx update comes in two versions for two different sets of Macs. It is not likely that the update improves the use of Thunderbolt…

GPU teaming for Windows booting Mac Pro

Booting Apple's new Mac Pro with Windows may yield a special performance benefit not available with OS X. AppleInsider reports that when booted with Windows, the Mac Pro will support a GPU-teaming feature of AMD's graphics processors called CrossFire, which enables two identical graphics cards to…


TIP: 10 ways to improve Windows running on your Mac

Running Windows on a Mac is commonplace, but can be frustrating. Whether you're booting your Mac with Windows or running a virtual machine, there are plenty of ways to get in trouble.Here are my top ten tips to take charge of performance, battery power, back up and recovery strategies, and other ways to make Windows shine on your Mac.…


CrossOver 13.1 adds support for Quicken 2014 on OS X

CodeWeavers has released CrossOver 13.1, an update to the software that enables OS X to run Windows applications without the use of Microsoft Windows. The new version adds support for running Quicken 2014, the latest edition of the popular personal finance software for Windows. CrossOver 13.1.0 also…


TIP: Apple workaround for Mavericks Mail problem

Apple has posted a workaround for problems receiving mail with Mail in OS X Mavericks, a problem that some readers have previously reported with Mavericks Mail and Exchange Server. Apple says that no new email arrives until Mail is quit and reopened. Apple's workaround is to force Mail to reconnect…

Update to Parallels 9 improves Windows 8.1 support, fixes bugs

Parallels has released Parallels Desktop 9 for Mac (build 9.0.24172), a free maintenance update to the virtualization software for OS X. The update fixes a number of bugs and adds support for creating virtual machines booting from a Windows 8.1 Boot Camp partition, as well as resolving other Windows 8.1 issues. …


January 2014

Could virus software cause Mavericks Exchange mail duplications?

Bryan Schappel speculates that Sophos anti-virus software may behind problems with massive duplication of Exchange email with Mavericks and Outlook and Mail. He suggests a workaround if this is the case…


Parallels Access updated for Mac and Windows apps on iPad

Parallels released Parallels Access 1.1, an update to the software that enables iPad users to run Windows or Mac OS X applications. Parallels also changed the pricing from a per-remote-computer model to a per-user model. A user can now access up to ten computers with an annual subscription…


Windows 8 still as big a flop as Vista

Windows 8 has reached 10% worldwide market share, according to one analyst firm. This doesn't mean that Windows is no longer a market flop on the level of Windows Vista, as I described last April. The adoption rate is of Windows 8 nearly identical to that of Vista, as PC users still see it as a lemon.…


InDesign problem with file servers seen with Mountain Lion

Dan Ball responded to yesterday's report about Mavericks corrupting InDesign files on Windows servers: "I have problems with InDesign CS6 with 10.8.5 corrupting all the time with our students. I think the problem is InDesign! Even copying the files locally sometimes and working on them I see InDesign have issues."

No fix for massively duplicated Outlook email with OS X, but maybe a clue

Thomas Atkinson responded our reports of massive duplication of Outlook Mac email under OS X Mavericks: This fiasco with getting thousands of old duplicate emails 1-2 times every single day is growing tiresome. I may just unplug my Macs (5 of them) and park them until this problem is fixed. It's really ridiculous that…


Mavericks corrupting InDesign files on Windows servers

Shane Hughes wrote in response to a report on Monday about problems with Mavericks and Adobe InDesign on Windows Server, which caused the reader to downgrade to Mountain Lion. An earlier report described that the server was disconnecting. Hughes' problem is the InDesign files are corrupting…

New tool migrates Outlook Mac to Outlook Windows

Stellar Data Recovery is offering OLM to PST Converter, new software for Windows that converts Outlook 2011 for Mac OLM files to Outlook for Windows PST data files. The utility converts all data, including mail, contacts, calendars, notes, and tasks, and moves them to the proper folders…

Correction

We've made a correction to the article "More Mavericks file sharing problems: DFS, zip files, and InDesign." The correction restores two lines of text about zip files that had been inadvertently deleted.


More Mavericks file sharing problems: DFS, zip files, and InDesign

Christoph Sternberg has the problem described in "Mavericks file sharing disconnects even with SMB1," but on a non-Windows server. He's also seeing a problem with DFS, with zip files residing on the server, and with Adobe InDesign files…

More on Mavericks and Exchange problems

We have two more reports on problems with Maveericks and Mail and Outlook with Exchange Server. One report is from a reader with the problems and another from someone not seeing the problems who thinks a version of Exchange or Auto Discover may have something to do with it. David Toub has the problems…


TIP: Possible workaround on Mavericks file sharing disconnects

Adam Elliott updated his report from yesterday by reporting some success with his problem of Macs with OS X Mavericks disconnecting from Windows Server. He did this on the Windows server by enabling then disabling TCP Chimney Offload and Receive Side Scaling (RSS), features designed to increase…

More Mavericks Mail woes with Exchange Server

Three more readers reported problems with OS X Mavericks Mail and Exchange Server. Problems include not being able to send or receive mail, hundreds of duplicate draft messages (a problem also reported with Outlook on Mavericks), and blank messages dated from 1969. Chap Harrison writes…


Mavericks file sharing disconnects even with SMB1

Adam Elliott reports that OS X Mavericks disconnects on multiple Macs even when using SMB1 instead of the default SMB2 We've previously reported a workaround of typing CIFS:// in Connect to Server instead of using the Finder to connect to the server. This is a workaround for being unable to connect.…

Duplicate Outlook email in OS X 10.9 can number in the 1000s

Jeff Blaine is another reader reporting receiving duplicate email in Outlook after updating his Mac to Mavericks. In his case, the number of duplicates can number over 1700. There is no known workaround except to switch to Mail. Blaine writes…


Reader confirms Mavericks 10.9.1 Mail problems sending to Exchange Server

Kenny Anderson confirmed a previously reported problem with OS X Mavericks 10.9.1 sending email to Exchange Server, with multiple drafts saved. He also has problems downloading messages from the server. Anderson reports: I recently upgraded to Mavericks and Mail became very glitchy…

Testers confirm Mac Pro processor is upgradable

Mac upgrade specialist OWC has tested and confirmed speculation that the processor in the new Mac Pro is upgradable. The company replaced the stock Intel E5-1650 V2 6-core processor with an Intel E5-2667 V2 8-core processor. Although Apple so far isn't pitching the Mac Pro as upgradable…


Mac Pro may find work as successor to Xserve

Apple's new Mac Pro has high-end workstation users drooling, but others are eying the diminutive powerhouse as the successor to the old Xserve Mac server. And Apple appears to have given an oblique blessing to at least one company who has figured out how to rack-mount the 10-inch Mac Pro cylinders.…


December 2013

Windows on Mac Pro cheaper than building a comparable PC

Conventional wisdom says that Apple's new speedy and stylish Mac Pro costs significantly more than would a comparable Windows PC. But it turns out that if you want a Windows version of the Mac Pro, it will cost you far more to build your own PC than to install and run Windows on an Apple Mac Pro…

Mavericks 10.9.1 problem sending mail through Exchange Server

Ulrich Wesche reports that updating Mavericks with the OS X 10.9.1 version did not solve problems with duplicate mail with the Mail app and Exchange Server. He also reports that the update unfortunately introduced a new problem with Exchange: Here's what happened after the installation of the…

Mavericks 10.9.2 to fix email – again

AppleInsider reports that Apple has seeded developers with the first beta of Mavericks 10.9.2. According the report, email is once again a major part of the update. This would be the third update to OS X Mavericks that focused on fixing bugs with email. Mavericks 10.9.1, released earlier this week,…

Mavericks Server update for VPN gets L2TP working

Apple released a patch called "VPN Update for Mavericks Server" aimed at fixing a bug with L2TP virtual private networking (VPN) connections in OS X Server. According to Apple, connections sometimes can't be made when…


Mavericks 10.9.1 fix OS X email snafus but Outlook not mentioned

Apple released OS X Mavericks 10.9.1, an update that focuses on number of problems with e-mail as well as fixes for Safari and security. However, there is no word from Apple on whether the update addresses Outlook problems that occur with Marvericks, some of which are similar to those found in Apple Mail…


Mavericks scrambling and emptying Outlook folders

Cecilia reports that since updating her Mac to OS X 10.9 Mavericks, Outlook has duplicated folders and emptied them of email. However, the folders were still available on the server via the web, but they aren't visible from Outlook…

Mavericks duplicate Sent mail with Outlook.com

Peter Holden reported an interesting twist on the Mavericks duplicate mail problems in Outlook and Mac Mail: I have exactly the same problem (duplicate Sent mail) in Mavericks using Apple mail when connecting to the Outlook.com email service.


Mavericks duplicate Sent mail and potential Apple fixes

Robert Hancock confirmed a Mavericks problem with large duplications of mail in the Sent box, using OS X's Mail app. The problem with Mavericks has also been seen with Outlook for Mac. Hancock says: I have seen this several times. A single large sent mail appears in the Sent folder up to 20 times…



November 2013

TIP: Mavericks won't sync Outlook & iPhone, but Exchange is a workaround

Readers are reporting that since updating to OS X 10.9 Mavericks, their iOS devices no longer sync calendars or contacts with Microsoft Outlook via iTunes. Workarounds are few because the problem is the result of Apple removing Sync Services from Mavericks. Sync Services was the core OS…

Mavericks Outlook mail duplication seen with sent mail

We have two more responses to reports of mail duplication with Outlook on Mavericks. First, Gene Steinberg, host of the Tech Night Owl radio show sees the problem, but in a different mailbox. He also sees it with OS X's Mail app…

Outlook update doesn't help Mavericks Outlook mail duplication

James B. sent us an update to his report from yesterday about mail duplication with Outlook on Mavericks to say that the most recent update didn't fix the problem. He also describes how he's dealing with it…


How to buy Windows for your Mac updated

We've updated the article "Choosing a Windows 8 version for your Mac" to reflect Windows 8.1, which has some different editions than did version 8.0. You can buy a version that won't work on your Mac or pay too much for something you don't need. The updated guide lays out the options for Mac users.…

Reader confirms Outlook on Mavericks duplicating messages

James B. in the U.K. confirmed a previous report about problem with duplicate messages in Outlook for Mac on OS X 10.9 Mavericks: I've experienced this issue too, and it's driving me crazy. Since upgrading to OS X 10.9 Mavericks, Outlook 2011 has just started to download all of my emails for a 3rd time…


TIP: Using CIFS speeds Mavericks filesharing

Bill Haynes said that the reported workaround for broken filesharing in Marvericks not on works, but speeds up moving files and sending attachments via Mail through Exchange Sever. Haynes reports: "Wow! Changing my server mount to the cifs prefix resulted in a huge speed gain. I run AutoCAD…"

Microsoft releases Outlook bug-fix update

Microsoft has released Office for Mac 2011 14.3.9, which focuses on fixing problems with Outlook running in OS X OS X 10.5.8 or later. One fix alleviates a problem with Outlook for Mac not to connecting to Exchange when Outlook uses certain proxy servers. The 14.3.9 update also fixes a bug that…


Mavericks changing permissions of SMB server

Florent B. reports an odd problem with a Mavericks client on Active Directory changing the permissions of an SMB server. When viewing a mounted share from OS X's Info window, the server removed permissions from all groups. Other users on a Google group he posted to confirmed and offered fixes.…


CrossOver 13 dramatically speeds Windows graphics on OS X

CodeWeavers today released CrossOver 13, a new version of OS X software that runs Windows applications on Macs without the use of Microsoft Windows. The new version improves graphics performance of up to two or three times that of the previous version in some cases. CrossOver 13 also includes…

TIP: Workaround to Mavericks file sharing is to force SMB

Several readers offered a suggestion for yesterday's report of problems with OS X 10.9 Mavericks accessing some Windows file servers and network attached storage device. Mavericks now defaults to SMB2 file sharing protocol, but a bug seems prevent OS X from using SMB1 or AFP when the server doesn't…


Mavericks problems with some file servers

Readers are reporting that they cannot connect to certain file servers and network attached storage (NAS) devices after updating their Macs to OS X 10.9. Mavericks is backwards compatible with all file sharing devices, according to Apple, though it now defaults to the new SMB 2 file sharing…

Outlook on Mavericks duplicates messages

Steven Goodman reports a problem with Outlook for Mac after installing OS X 10.9 Mavericks:

Outlook 2011 (14.3.8) is behaving strangely since I upgraded to Mavericks. It downloads multiple copies of each message. I didn't change anything in my Outlook account, which was working fine before. Someone told that POP might be the problem, so I changed the settings to IMAP. This didn't fix it. I also tried rebuilding the database but this didn't have any effect either.

If you've seen this problem .

Windows executables on Mavericks server

Gordon Price asked a question in our forums about Windows accessing executable files on a Mavericks server: "With previous versions of OS X I have had trouble using a Mac share when running installers for Windows. Be they EXEs or MSIs or what have you, if they where stored on a Mac Server…"


Workaround for booting Windows on Macs with 3 TB drives

Mac users with 3 terabyte drives have experienced frustration with not being able to install Windows via Boot Camp. OS X Mountain Lion v10.8.3 and later is supposed to fix this, but often it doesn't work. There is workaround that involves a special way of creating the Windows partition, according to…


Windows 8.1 won't fix Thunderbolt issues with Macs

Mac users enduring problems with Thunderbolt and Boot Camp won't get relief from Windows 8.1, according to a blog post by ZDnet's David Morgenstern. He quotes a Thunderbolt engineer saying that the Mac Boot Camp experience won't get better until Microsoft fixes deficiencies, which it…

September 2013

iOS 7 making some users sick

The Guardian reported that iOS 7's new parallax, transition zoom, and other effects are sickening people who have vestibular disorders. The report states that the problem may affect 5%-to-35% of the population, and so far, there is no way to turn off most of the effects in Apple's new OS for iPhones…

VMware Fusion 6.0.1 fixes bugs

VMware has released VMware Fusion 6.0.1, a maintenance update to the virtualization software for OS X. The update fixes some bugs in the recently released version 6.0, including one that causes VMware Fusion 6 to crash when opening, an incompatibility with certain USB audio devices, and a problem…


JAMF Casper management suite adds support for iOS 7

JAMF has released Casper Suite 9.1, an update to the set of enterprise software for managing Mac computers and iOS mobile devices such as iPads and iPhones. The new version adds support for managing iOS 7 devices and the new data security and other technologies in iOS 7.…


Windows on Mac guide updated for latest products

We've updated our feature story, "Running Windows on Mac, a Comparison of Available Solutions". The revised guide now describes the recent major updates to enabling software, Parallels Desktop 9, VMware Fusion 6, CrossOver 12.5, and Boot Camp 5. The story compares the products, describing their differences in approach and technologies, and makes recommendations.

Fixing corrupted OLM files to bring Outlook Mac back to life

Outlook for Mac and Outlook for Windows can both can store a user's mailbox data on the local computer hard drive. Outlook for Mac stores user data in an OLM (.olm) file. Outlook for Windows stores user data in a PST (.pst) file. Like PST, OLM files can become corrupted and cause inaccessibility of all mailbox data.…

VirtualBox 4.2.18 maintenance update released

Oracle has released VirtualBox 4.2.18, a maintenance update to the virualization software for OS X, as well as other host systems. The release increases reliability and fixes several bugs, including a problem with virtual machines resuming network connectivity when resuming from sleep. Version…


The most reliable Windows PC is a Mac, study concludes

A study of over 37,000 computers concludes that the most reliable Windows PC on the market is the Apple MacBook Pro. Windows crashes less, boots faster, and runs fewer background processes on a Mac then on any PC. The study, conducted by Soluto, concludes, "The data is clear. MacBook Pro is the best Windows PC on the market."…

Emulator for Mac OS 9 in OS X updated for Mountain Lion

Jon Gardner has posted an updated version of preconfigured SheepShaver/Chubby Bunny emulation software, which enables the old Mac OS 9 to run on OS X Intel Macs. Gardner says this update runs on OS X 10.8. SheepShaver is an open source emulator, and Chubby Bunny contains the ROM file of a…


VMware Fusion 6 updates for new OS, enterprise features

VMware has release VMware 6 ($60) and VMware 6 Pro ($130), new versions of its virtualization software for OS X Macs. VMware 6 adds support for Windows 8.1 and OS X 10.9 Mavericks, both as the host OS and in a virtual machine. It also streamlines the installation of Windows. The Pro version enables IT administrators to place restrictions on virtual machines…


Thunderbolt limitations of Mac running Windows: a feature, not a bug. Sort of.

Macs running Windows with Boot Camp have some limitations working with Thunderbolt devices, some of which we have previously reported. For instance, a Mac booted from Windows won't sleep when a Thunderbolt device is connected. Readers have asked us how to fix this problem, but…

Reader's Outlook won't sync, even with update

Adam Clotfelter has syncing problems with Outlook for Mac on OS X 10.8.4. This version of OS X did cause syncing problems, but the Office 14.3.6 update was supposed to fix these kinds of problems, but Clotfelter has this update installed. His report: Upon initial sync, all messages download. After initial sync, no updates are synced with the server…

BusyCal adds Exchange support

BusyCal has added Exchange support for BusyCal 2.5 ($30), an update to the calendar alternative to OS X's Calendar. This update focuses on Microsoft Exchange Server and Office 365, enabling BusyCal to access Exchange and adding an Availability Panel for scheduling Exchange and CalDAV meetings…


August 2013

Parallels Desktop 9 brings cloud integration, boosts speed, adds Windows 8 features

Parallels today announced Parallels Desktop 9, a major new version of the vitualization package for OS X. The new version boosts performance, adds cloud sync integration, makes more Mac features available to Windows, and adds Windows 8 usability features -- including the missing Start menu…


Parallels Access "app-ifies" Mac and Windows applications for iPads

Parallels has released Parallels Access, new software that enables iPad users to run Windows or Mac OS X applications on iPads. The applications appear as iOS icons and operate with iOS gestures, not a computer cursor. Parallels Access "app-ifies" them, so the user never sees the computer desktop or OS…


Centrify adds Macs to cloud-based Active Directory management

Centrify today released Centrify User Suite, Mac Edition, which provides Active Directory-based authentication and management of Macs from the cloud. Using Centrify Cloud Services, the new software enables IT to enroll Macs and manage them as it manages iOS and Android devices. Centrify also…


More on Thunderbolt network adapters in Win 8 Boot Camp

Sami Ahlgren responded to a previous post suggesting a fix for problems with Thunderbold devices not working with a Mac running Windows 8 vial Boot Camp: I have tried this option and still my Thunderbolt network adapter does not work on Boot Camp Windows 8 installation…


CrossOver 12.5 brings major under-the-hood advances for Windows apps in OS X

CodeWeavers yesterday released CrossOver 12.5, a major update to software that runs Windows apps in OS X without the use of Windows. Version 12.5 adds substantial under-the-hood changes, including a new emulation engine that provides "thousands of improvements to application compatibility" -- including dozens for MS Office, Outlook, Quicken, and games -- and further integration with OS X.…

MacDrive 9.1 supports Mac devices on Windows 8

Mediafour has released MacDrive 9.1, software that enables Windows to read and write Mac storage media, as well as to format in the Mac HFS+ format. It also enables Windows installed on Macs via Boot Camp to write to the Mac partition. MacDrive also gives Windows access to Time Machine archives…


Reader server error message with Parallels Desktop

Robin Fried gets an error message from Windows running in Parallels Desktop when trying to open a local file. Windows thinks that the file is located on a file server: "I have a new MacBook Air with Parallels installed (10.8.4). Every so often when I try to access a file saved in the Windows part of my system I get the following error "there was a problem connecting to the server…"


Emailchemy 12 converts email between Outlook, Apple Mail

Weird Kid Software has released Emailchemy 12.0 ($30), an application that converts email between a number of formats on Windows and Mac OS X, including converting Outlook for Mac and Windows to Apple Mail. For moving Apple Mail to Outlook, Emailchemy includes an IMAP server to make the move easier.…

Winzip brings Zip compression to iOS

WinZip for iOS ($5) is a new app that enables iPhone, iPad, and iPod touch users to compress and open files and photos in standard zip format, as well to as encrypt files. A free version allows iOS users to open and view inside of zipped files. WinZip for iOS enables users to compress and then…

Phoenix Outlook PST Repair fixes corrupt PST files, recovers deleted email

Stellar Data Recovery offers a Windows app called Stellar Phoenix Outlook PST Repair ($129) that repairs corrupted PST files and extracts mail and calendar items into a new PST file. The app can also recover deleted emails from the inbox and an emptied Deleted folder, as well as from…


More reports of Outlook sync problems with OS X 10.8.4

Readers continue to report problems syncing Outlook 2011 for Mac mail with Exchange and other devices after updating the Mac to OS X 10.8.4. Microsoft indicated that Office 14.3.6 might fix this, but one reader said that the problem started after updating Outlook to the latest version.
<p>Ephrat…

Parallels update fixes Outlook bugs, installs Windows 8.1 Preview

Parallels recently released Parallels Desktop for Mac version 8.0.1608, a maintenance update that fixes some problems running Outlook 2013 for Windows, eliminating visual artifacts and fixing a problem opening the Contact Card. The update also enables the installation of Windows 8.1 Preview using…

Reader problem with Magic Trackpad and Windows 7

Jim Gross's new Apple Magic Trackpad won't connect to Windows 7 running Boot Camp 3.3: I recently bought a Magic Trackpad and Wireless Keyboard to replace a Logitech De Novo Edge that broke. I'm using these with a Mac Mini from 2010. They work fine in OSX Snow Leopard, but I have been unable to get the trackpad to pair with Windows 7…

July 2013

TIP: Office update may fix OS X 10.8.4 file sharing bug and Outlook issues

Microsoft has released an update to Office that may fix a problem readers have been reporting about saving files to a Windows server from within Word. The update, called Office for Mac 2011 14.3.6, also fixes several problems with Outlook 2011 for Mac, including sending and syncing messages.…

OS X 10.8.4 problem opening Word docs

Darin Sanders reports that after updating OS X to 10.8.4, Word won't open files with more than 32 characters if the file starts with a hash sign (#), which is a permitted filename character. We note that the Office 14.3.6 update fixes problems saving files, though not opening. Sanders reports:…


Reader 's Outlook no longer receives mail after OS X 10.8.4 update

Responding to a previous report of problems with Outlook 2011 and the OS X 10.8.4 update, Nadim Yared reports that he can no longer receive email in Outlook 2011 after updating two Macs to OS X 10.8.4: I upgraded to OS X 10.8.4 on my Outlook 2011, MacBook Air 2013 (Haswell), i7 / 8Gb /…

Winclone 4.1 can create Boot Camp installer package

Twocanoes Software has released Winclone 4.1 (US $30 and up), software that creates a copy of a Windows Boot Camp partition on a Mac for backup or migration to another Mac. The Winclone Pro edition (US $100) now enables the creation of a self-contained installer package of a Windows partition for…


More reader woes on OS X 10.8.4 breaking Windows file sharing

Two more readers confirmed previous reports about problems connecting to Windows SMB file shares after applying the OS X 10.8.4 update: One reader reports problems open and saving server-based files from Word. Ali Davis can't connect to a Windows share. Davis reports:…

Outlook 2011 broken in 10.8.4 and Mavericks DP

Brady Hiscox reports problems with Outlook for Mac after updating Mountain Lion to OS X 10.8.4. He also said the problem also occurs in the Developer preview of OS X 10.9 Mavericks: Just emailing to say that Outlook was busted after the 10.8.4 update and the problems continue in 10.9.…

Outlook Contacts switch name order from Mac to Windows

A reader in our forums has a problem with contacts in Outlook for Mac, where contacts with last names first switch order to first name first when seen from Windows: I am using Outlook for Mac 2011 and am working with…

More Thunderbolt problems in Boot Camp Windows 8

Kenny Bambridge is another reader reporting problems using the Apple Thunderbolt Ethernet adapter with Windows 8 booting a Mac with Boot Camp 5: Thunderbolt Ethernet adapter is not working Windows 8. Windows 8 in the Device Manager doesn't even seem to recognize when I plug in my Thunderbolt adapter.…


June 2013

Running Parallels on OS X Mavericks DP and New MacBook Air

Parallels Desktop Build 8.0.18494 is a new version of the virtualization software of Mac OS X, which adds support OS X 10.9 Mavericks Developer Preview and for the new MacBook Air (referred to as "mid-2013"). Without the update, Parallels Desktop will produce error messages when attempting to…

TIP: Workaround for installing Windows 7 on new MacBook Air

Apple has posted a workaround for a problem installing Windows 7 from an external DVD drive on the new MacBook Air (referred to as "Mid 2013") using Boot Camp. The symptoms include Windows booting into a black screen and error messages. The workaround is not the same as those for similar problems…


OS X 10.8.4 creates problems with reader's Outlook 2011

Chris Mason reports that updating Mountain Lion to OS X 10.8.4 created problems with Outlook 2011 and Exchange Server: "Outlook 2011 would not connect to my Exchange Server after loading 10.8.4. It was not a happy day at the office! I did finally get it to connect, but it's behaving very strangely…"

Readers' file sharing problems after 10.8.4 update

Although Apple's OS X 10.8.4 update for Mountain Lion is supposed to improve SMB file sharing, two readers report problems with SMB fill sharing in a Windows environment after updating. Vitaliy completely lost connectivity to his Windows server:…

Suggestions for Entourage Database Corruption

Crome Yellow commented on our report page "Entourage 2008 Database Corruption and Lost Email," offering suggestions on how to handle lost email in Entourage 2008 caused by database corruption. There is a difference of opinion here, but he believes rebuilding the database multiple times will…


OS X Mavericks to use Microsoft SMB2 for default file sharing

Apple's AFP will no longer be the default file sharing protocol in OS X 10.9 "Mavericks." Apple is adding Microsoft's SMB2 to OS X and making it the default for file sharing with Windows -- and with Macs running OS X 10.9 as well. SMB will still be supported for compatibility with older PCs and devices, and AFP will be…

OS X Server "Mavericks" to offer new iOS management

Along with the splashy announcement of OS X Mavericks on Monday, Apple quietly announced that there will be a server version as well, in keeping with past practice. It will include new iOS 7 management features in Profile Manager, as well faster delivery of apps to iOS 7 and Macs.…


Thunderbolt Boot Camp problem not limited to Ethernet adapter

Two readers responded to last week's report about a problem with Apple's Thunderbolt Ethernet adapter when the Mac is booted from Windows using Boot Camp: if the adapter disconnects, you have to reboot Windows to get it recognized again. The readers report that the problem is not limited to Thunderbolt Ethernet…

Winclone 4 takes snapshots of Windows Boot Camp

Twocanoes Software's Winclone 4 ($29) is an OS X utility that can make a backup or copy of a Boot Camp installation on a Mac, or copy a Windows installation on a PC and migrate it to a Boot Camp partition on a Mac. You can restore a Windows image to Boot Camp with a simple mouse click.…


OS X 10.8.4 tackles Boot Camp, Active Directory, SMB, Exchange problems

Apple has released OS X 10.8.4, a Mac OS update with a number of bug fixes and improvements, including several for Macs working with Windows environments. The issues include a minor bug with Boot Camp, fixes to Macs in Active Directory and Exchange environments, and Macs connecting to SMB file servers…


May 2013

Thunderbolt Ethernet problem with Boot Camp 5 and Windows 8

Joe Brockhaus finds when he starts up his MacBook Pro with Windows 8 and Boot Camp 5, his Apple Thunderbolt Ethernet adapter disconnects from Windows 8 and won't be recognized again until he reboots. He tried our suggestion of turning off Fast Boot in Windows 8, but found that it was already turned off…

Moving email from Apple Mail to Outlook for Mac

A discussion in our Forums deals with the question of how to move email from OS X's Mail app to Outlook 2011. We suggested dragging the message out of Mail to a Finder folder, and then dragging them into Outlook. The problem is that you have to drag one message at a time. Other readers in the thread offered pointers to other solutions. If you have an idea, post a reply in the forum or .


CrossOver 12.2 maintenance update for running Windows apps on Mac

CodeWeavers has released CrossOver 12.2.0, an update to the OS X software that enables Windows applications to run on Macs without the need for Windows itself. The update improves running Quicken and Office 2007, makes improvements to some games running in full-screen mode, and fixes various bugs.…

Reader's Outlook Mac has multiple identities

Kirk reported a problem in our forum about an Outlook 2011 problem that started after rebuilding is database: I had an issue with Outlook 2011 and was asked to rebuild my database. I'm now getting copies of all the messages that I send in…


Top 5 Business iOS Apps

Although BlackBerrys once dominated the workplace, the business world has rapidly adopted iPhones, largely because of the plethora of available apps. Though many entrepreneurs and tech-minded individuals have been quick to make the leap to iOS software, the five apps below coupled with the iPhones…


April 2013

Choosing a Windows 8 version for your Mac

If you're installing Windows 8 on your Mac, you need to make sure you have the right version. The wrong version of Windows 8 may not install in Apple's Boot Camp or in virtualization software such as Parallels Desktop or VMware Fusion. Or you may be buying a version that is more than you need.…


VMware Fusion 5.0.3 supports 3TB drives; Mountain Lion update needed

VMware has released VMware Fusion 5.0.3, an update to the virtualization software for OS X. The update adds support for Boot Camp partitions on 3 terabyte (TB) hard drives and fixes bugs with Office 2013 and others. But the update may be incompatible with OS X 10.8.2. The VMware Fusion 5.0.3 update…


Paragon CampTune X instantly resizes Boot Camp Windows partitions

Paragon Software has released CampTune X 10.2 (US $20), OS X software that can change the size of Windows Boot Camp and Mac disk partitions without formatting or erasing data. Version 10.2 adds support for Boot Camp partitions with Windows 8 installed.…

Microsoft says "you can't trust Google" over revealing personal data

Microsoft is calling out Google for sharing user's detailed personal information with developers. At a Microsoft website called Scroogled, Microsoft has several video ads criticizing Google for providing users' name, email address, and locations of users' neighborhood to developers. This occurs when…

John Rizzo talks about the failure of Windows 8 on Tech Night Owl radio

MacWindows' John Rizzo appeared on the April 6 edition of the Tech Night Owl LIVE radio show to discuss the failure of Windows 8 in the market. Rizzo spoke with the show's host, Gene Steinberg. To listen to the show, click here and go to the entry for the April 6 show for a description and link. Or, click here to go directly to the MP3.


Boot Camp 5 Tips and Reports page now online

We've consolidated our Boot Camp 5 coverage on a new Boot Camp 5 Tips and Reports page. Here you'll find troubleshooting information on Boot Camp issues with specific Macs and with Windows 8. Boot Camp is Apple's software for starting up a Mac with Windows. Apple's recent major update of Boot Camp shipped with OS X 10.8.3. (See also Boot Camp 4 Tips and Reports and Boot Camp 3 Tips and Reports for troubleshooting versions that came with Lion and Snow Leopard.)

Why Windows 8 is a bigger flop than Vista

Windows 8 is doing significantly worse than Microsoft's biggest failure, Windows Vista. Five months after its debut last fall, Windows 8 has a 2.67% market share. Windows Vista had 4.52% market share at its 5-month mark. You can run Windows 8 on a Mac, but it seems few want to run it on a PC…

Parallels updates Desktop for latest iMacs

Parallels has released a maintenance update of Parallels Desktop aimed mostly at newer Macs. The update, a mouthful called Build 8.0.18480.859305, provides "better compatibility with new iMacs," according to Parallels. It enables users to virtual machines from a Boot Camp partition on new iMacs with 3…


March 2013

Reader verifies tip for manual load of VMware Fusion daemons

Enda Farrell of Berlin verified a procedure in for preventing VMware Fusion daemons from running at Mac startup. The tip uses a short shell script that has the daemons stop when Fusion is quit. The original tip put the code in Automator, but Farrell just types it in Terminal…

Exchange message read on iPhone is only partially visible on desktop

Amanda Schafer reports an iPhone and Exchange problem that affects viewing of messages on a PC:

Exchange seems to be downloading messages just fine to my iPhone, but if I try to view the same messages later on my desktop, only a small portion of each message is visible. The reverse is not a problem…

TIP: Update MacBook Air firmware to install Windows 8

Apple reports that in order to run Windows 8 with Boot Camp 5 on the MacBook Air (Mid 2012), this Mac model needs the MacBook Air EFI Firmware Update 2.6 or later. If Firmware 2.6 or later is not installed, Windows 8 may not start or start with low-resolution graphics. Other specific Mac models have…


TIP: USB devices can prevent Windows installing on Macs

Windows may boot a Mac to a black screen during or after installation if you had a USB device connected to the Mac during a Boot Camp installation procedure. According to a newly updated Apple tech document, this can occur if you installed Windows from a USB optical drive or USB flash drive…

TIP: Black screen for Win 7 or 8 on 13-inch MB Pro, some iMacs

Attempting to install Windows with Boot Camp on some Mac models can result in Windows booting into a black screen. One of these problems is specific to installing Windows 8 on a recent Mac Pro model. Another is when installing Windows 7 on two particular iMac models. Both involve Apple drivers…

Reader reports Windows 8 OK after a partition format

Scott Brookes was able to install Windows 8 on his Mac with Boot Camp 5, but had to reformat his Windows partition first: Windows 8 64-bit works with the Retina MacBook Pro. I had to wipe my 32-bit partition I had installed and start over."

Reader verifies OS X 10.8.3 update fixes AD lockout

Israel Adame confirms that, "Mountain Lion 10.8.3 fixed the issue on the Active Directory lockouts when accessing a security prompt." This is an issue that Apple listed as fixed in last week's update. (See "OS X 10.8.3 fixes Active Directory lockouts, login delays.")

Exchange mail may not show up in Mountain Lion

Apple states that the built-in Mail client in Mountain Lion may not display messages in the Exchange inbox. Exchange mailboxes also "may not appear as expected." The problem seems to occur when Mail when you click another mailbox while checking for Exchange messages.…


TIP: Fix for Thunderbolt problem with Windows 8 in Boot Camp

Boot Camp users who updated Windows 7 to Windows 8 may find that a Mac booted with Windows 8 does not recognize Thunderbolt . According to a new Apple tech article, the problem is an incompatibility with the Windows 8 Fast Boot feature (also called Fast Startup). The workaround is to disable Fast Boot…

13-inch MacBook Pro cannot boot Windows 8

A reader points out that the MacBook Pro 13-inch Mid-2010 cannot be booted with Windows 8 using the new Boot Camp 5 released last week, despite another article indicating support for that model. Apple's Windows 8 FAQ, which we quoted on Friday, lists the MacBook Pro, Mid 2010 or newer, as a being…

TIP: Mountain Lion Autodiscovery blocks Exchange Server connection

Apple reports that Mail may not be able to connect to Exchange Server after an upgrade to OS X Mountain Lion. The Mac may also receive error messages when attempting to receive and send mail, and settings may change every time Mail is launched. The workaround is to disable Autodiscovery in Mail…


Apple releases Boot Camp 5 for booting Macs with Windows 8

Apple yesterday released Boot Camp 5, a major new version of the software that enables users to boot a Mac with Windows. Version 5 adds support for Windows 8 (64-bit), and continues support for Windows 7. Boot Camp 5 also adds support for 3TB hard drives on new 27-inch iMacs. Not all Macs support Windows 8…

OS X 10.8.3 fixes Active Directory lockouts, login delays

Apple yesterday released OS X Mountain Lion 10.8.3, a maintenance release that fixes a number of issues, including two problems with Macs accessing Active Directory access networks and a problem with access to Exchange Server. OS X 10.8.3 also includes a major update for Boot Camp (see…


Using OS X Server Profile Manager and Active Directory certificates

We found an Apple tech article that describes how to acquire a security certificate via Active Directory Certificate profile and the Microsoft Certificate Authority. It also describes using Profile Manager OS X Server (Mountain Lion) to deploy Microsoft Active Directory Certificates to Macs…


TIP: Connecting to older AFP NAS devices with Mountain Lion

Geoff Howard sent us a solution to the problem of getting Mountain Lion to work with some AFP network attached storage (NAS) devices. He basically describes Apple's solution for Lion, which is to enable older authentication methods on the Mac, but adds more detail…


Suggestion for Mountain Lion NAS problem

Two readers responded to Monday's post, " Reader Mountain Lion filesharing problem with LaCie NAS." David Stone reminded us that Apple made a change in AFP with Lion that broke AFP connections to network attached storage (NAS) devices (see " Workaround for Lion older AFP servers, including NAS"…

Score some weed? There's an app for that

Apple could be profiting from the sale of "recreational pharmaceutics" via a new iOS app that lets users place an order for marijuana from the comfort of an iPhone. Apple would get a cut of pot sales if the Terrapin Care Station app works like other in-app purchases, which bill the users Apple ID account…

VirtualBox 4.2.8 updates for bug-fixes

Oracle has released VirtualBox 4.2.8, a minor update to the virtualization software. The update fixes a number of bugs and improves some specific behaviors. The update includes fixes for a problem with causing a kernel panic when running a Mac OS X 10.6 host, and for several problems related to…


Centrify provides AD integration for iOS and embeds in Samsung devices

Centrify announced new products to provide single sign-on to Active Directory for iOS and Android devices and "Zero Sign-on" for browser-based applications and rich mobile apps. Centrify also announced that Samsung that will embed Centrify’s technology in Android-based devices, providing security, mobile device management and mobile application management…

Reader's Mountain Lion filesharing problem with LaCie NAS

Ed McConnell reports that upgrading to OS X 10.8.2 prevents AFT connections to a LaCie network attached storage (NAS) device: I have two LaCie Big5 Network 2 NAS units. I have recently upgraded my Mac and I am running 10.8.2. I can no longer access the Big5's as a "Registered User"…


February 2013

Apple releases iOS update for Exchange bug

Apple has released iOS 6.1.2, an update to fix a bug that causes iPhone, iPad, and iPod touch to have "excessive communication" with Exchange Server. The Apple tech article about the update down played the nature of the bug, stating only that the problem could result in increased network activity and reduced battery life…


Apple discloses iOS bug with Exchange Server; MS advises to block iPhones

Apple has posted a warning of a bug in iOS 6.1 that causes "excessive communication" with Exchange Server, so much that the server could block the iPhone, iPad, or iPod touch from accessing it. The problem can also degrade server performance. Apple described how to avoid the problem and promises a…


TIP: SMTP, DNS sources of remote Outlook Mac problem

Two readers sent in two different fixes for the problem of Outlook 2011 for Mac not being able to remotely access Exchange Server. Our suggestion was to disable AutoDiscover in Outlook, but the readers fixed their problems with DNS (related to the Autodiscover feature) and with SMTP settings.…


Possible workaround for Outlook Mac remote problem

A reader reports in our Forum a problem where Outlook Mac doesn’t work outside his network. Our guess is that it has to do with Outlook’s Autodiscover feature not working correctly, and that turning off this feature and manually setting the location of Exchange Server could fix it. Here’s the…

OS X Server 2.2.1 update adds Active Directory groups to Profile Manager

Apple on Monday released OS X Server v2.2.1 (Mountain Lion), and update that adds the ability to use Active Directory groups with Profile Manager, adds a new Caching service, makes it easier to manage certificates, and fixes a number of bugs. The update also plugs security holes in Profile Manager…

Office 14.3 focuses on PowerPoint and Outlook

Microsoft has released Office 2011 for Mac 14.3, also known as Service Pack 3. The update provides several fixes to PowerPoint and Outlook. The update also fixes a problem with RTF text from PowerPoint for Windows can't be copied and pasted into PowerPoint for Mac. The update fixes an Outlook bug…

January 2013


TIP: Boot Camp cursor problem with Windows games on Retina MacBook

Apple technical article TS4309 describes a problem on MacBook Pro (Retina, Mid 2012) where full-screen games in Windows 7 don’t properly respond to mouse clicks. The workaround is to turn off display scaling on high DPI: Open the game’s Properties dialog by right-clicking (or Command-clicking)…


Parallels integrates Macs with Microsoft SCCM, auto-installs VMs

Today, Parallels announced Parallels Management Suite for Microsoft System Center Configuration Manager (SCCM), new software that enables Microsoft SCCM to manage Macs along with Windows PCs. Parallels Management Suite also enables Microsoft SCCM to deploy and manage Parallels virtual machines on…


CrossOver 12.1 improves Win business and game apps on Macs

CodeWeavers has released CrossOver 12.1, an update to the software that runs Windows applications directly on Macs, without the use of Windows. The update improves the operation of several Windows business applications and games and fixes bugs. A new setting helps with installing Windows apps…

iPhone and iPad sales up, Macs sales down

By John Rizzo

Apple saw increased sales of iPhones and iPads this quarter, but sales of Macs are more than 20 percent lower than a year ago, as described in the company’s quarterly report released yesterday. This fueled speculation that iPad sales may be finally eating into Mac sales, as they have for PC sales…


TIP: Firmware and IP help for NetExtender VPN with Macs

Two readers sent in suggestions for getting OS X working with SonicWall's NextExtender virtual private network system. Greg Johnson describes some IP addressing problems and how to fix them. Vern Gall sent us some suggestions regarding SonicWall firmware updates and port assignments. Here’s what…

IP address snafu caused NetExtender-Mac VPN problem

Sandra Lekan found the solution to problems with Mountain Lion not connecting through SonicWall's NextExtender virtual private network software: "We figured it out. It was because the IP address for the server was the same as the one set for my router on my end." For more…

Reader says tip didn't help Windows 7 connect to OS X Server

Sky Simone reports that the previously published tip "Win 7 Settings for Accessing Mac OS X Server" did not help get Windows 7 to connect to an OS X Server file sharing volume: "Hello, just letting you know on a Windows 7 Ultimate system I tried this and it did not work or help me read a Mac shared drive."…

Previous news stories at MacWindows News Archive.

TIP: Suggestion for Mountain Lion access to Win shares

T. Grades responded to our report "Reader says OS X 10.8.2 will not connect to Windows shares" with a suggestion for using a specific path in the Connect to Server dialog of the OS X Go menu (also accessible by typing CMD-K). Grades reports: I happened across this question and thought…

Mountain Lion and NetExtender VPN problem and possible solution

Sandra Lekan has a problem accessing Dell SonicWall’s NetExtender virtual private network appliance: "I have this problem using Mac OS X 10.8.2 and NetExtender. I can log into the VPN but cannot get to talk to server where files are at. So frustrated!"…

Running Windows on Macs feature updated

We've updated our feature story Running Windows on Macs, a Comparison of Available Solutions, which looks at the differences between Apple's Boot Camp 4, Parallels Desktop 8, VMware Fusion 5, VirtualBox 4.x, and CodeWeaver's Crossover 12.…


OS X 10.8.2 fix for Active Directory lockouts

Robert Sandoval asked a question about Mountain Lion clients being locked out of Active Directory when users attempt to log in. Apple’s 10.8.2 update from may fix this issue, but an apparent typo in Apple’s article makes it sound like the opposite is true.…

Reader networking problem with Parallels 8 and OS X 10.8

Ken Hopkins upgraded both Parallels Desktop and OS X at the same time. Now his Windows virtual machine no longer connects to the network: With Parallels 7 installed in Lion with a Windows 7 virtual machine, all was well. I then upgraded to Mountain Lion, and then to Parallels 8, and now networking…


TIP: Windows 7 Home setting for accessing OS X Server

Dustin Todd sent in a tip for configuring Windows 7 Home for accessing OS X Server. He responded to our tip " Win 7 settings for accessing Mac OS X Server," which is for Windows 7 Ultimate. Todd said that this wouldn’t work in Windows 7 Home, and offered a registry edit for it…

Reader reports Parallels 7 wake-from-sleep freeze with Mountain Lion

Stephen Adair reports seeing the problem of Windows 7 in Parallels Desktop 7 not after the Mac is put to sleep. The problem had been reported with Lion, but Adair sees it with Mountain Lion: Parallels is still freezing after I close my MacBook and try to reopen and start using again…

Clue for reader's Mountain Lion file sharing issue?

Sean Alexander responded to our report "Reader says OS X 10.8.2 will not connect to Windows shares". He points to an Apple article that talks about the difference in mounting SMB shares for different versions of OS X: The user did not say whether or not he had the problem with a different version…


CrossOver 12 runs Quicken 2013 and more games on Macs

CodeWeavers has released CrossOver 12 (US $60), a major new version of its software that enables Mac OS X to run Windows applications natively, without requiring Windows. The new version adds support for some additional Windows applications and games and improves support of Office for Windows and…

TIP: Changing printer driver in Mountain Lion for Windows printer

Bruce Johnson responded to a previous reader's comment about not being able to change a printer driver with Mountain Lion for a printer connected to Windows. Johnson describes how to do it with the Macís CUPS interface, accessible from a web browser, and a command in Terminal:…


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