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MacWindows News items from October 2001 through December 2001

Most recent news first.

December 2001

Yes, Virginia, OS X can authenticate using Active Directory via Kerberos and LDAP. December 28, 2001 -- Several readers have responded positively to yesterday's question about Mac OS X's ability to authenticate using the Windows Active Directory. The capability centers around using Kerebos or LDAP protocols. We've learned that Kerebos is included with Mac OS X v.10.1. MIT has an interesting FAQ page about it. In answer to the question "how to configure Kerberos on Mac OS X 10.1," it says:

You must copy or create a file called in your /Library/Preferences directory. The Kerberos configuration information (equivalent to the krb5.conf on other platforms) should be in the data fork of this file. We strongly recommend you read the Kerberos Preferences documentation for more information.

The Kerberos Preferences documentation also provides information for doing this with Mac OS 9.

Jason Elliott describes MIT's role with Kerberos and sent a link for LDAP information:

Kerberos: MIT has been collaborating with Apple for the authenticator, and they have posted it on an MIT Kerberos for Macintosh site. The authenticator works on an OS 9 box. I haven't had time to try it on an OS X box.

LDAP: There are folks developing a version of lookupd to work properly with LDAP v2 and v3. Check out PADL Software's news page. These are people contributing code to Apple development.

Windows 2000 Advanced Server AD: You would install MS Services for Unix to work with exporting Active Directory information via LDAP to lookupd.

OS X Server: Adjust settings in the Directory Services application if necessary for LDAP's mapping user data.

Michael Perbix has been partially successful with LDAP:

I have successfully (with the help of an Apple SE) used the Active Directory controller at our site to also act as an LDAP server. At the moment this is a one way deal, and I have not been able to use it for OS X authentication itself, but I HAVE used it for importing user and group info into Macintosh Manager. It takes a bit of editing on OS X LDAP authentication services, and knowing the proper schema items needed from the AD server, however it does work.

Lindows--a Linux for PCs that will run Windows apps. December 28, 2001 -- A startup called, Inc., is promising to deliver a Linux-based operating system for PCs called Lindows OS that will run Windows application as well as Unix applications. According to a press release, a Lindows OS Preview Release will sell for under $100. The company said the preview would ship at the end of this month, and that Lindows OS 1.0 would ship during the first quarter of 2002.

The Lindows OS concept is reminiscent of Mac OS X, which can run BSD Unix applications and Macintosh apps. However, it took Apple a decade to come up with OS X, and it owned the Mac technology. Still, PC Magazine's John Dvorak called the Lindows name "genius," saying that "It's software that combines Linux and Windows without violating any trademark or copyright." However, Microsoft disagrees. Microsoft is not seeking to prevent Lindows OS from shipping, but it is asking a U.S. court to order, Inc., to stop using the Lindows name and to award Microsoft monetary damages, according to ZDNet. (Perhaps they should gone for "Winux"...)

Suggestions for Password change problem with Outlook 2001. December 28, 2001 -- Several readers offered suggestions for our December 18 report about problems changing passwords with Outlook 2001 for Exchange Server. Gary Simpson points to Microsoft Knowledge Base articles that describe the problem:

There are two articles that address this. Check out Knowledge Base Articles Q236111 and Q156182. I haven't tried these yet so I do not know if they will fix the problem.

The second of these articles says that a Registry edit is required.

Daniel Foshee has some other suggestions:

Costas might try one of several things:

1) Get the Server Administrator to activate the 'Allow users to change password on workstation' option. I *think* it's in the Services for Macintosh section of the 2000 file server, and there might be an similar option in the Exchange Server.

2) Make sure the server (regular server or Exchange) has the latest SP.

3) Install the latest MS-UAM client (up to version 5.9, methinks), instead of using Apple's User Authentication Module. This purports to be able to allow users to do what Costas wants, albeit on the domain level.

I'd like to point out that I'm testing the last option right now; I've already found that if you try to do it ahead of time, it doesn't work, so I'm waiting for my time to expire naturally, and see if a message pops up.

Outlook 2001 issue when viewing mail messages. December 28, 2001 -- Gary Simpson reports another problem with Outlook 2001:

Has anyone there seen with Outlook 2001 a problem with view mail messages in a window? When using the up/down arrow to go to the next or previous message, after view several windows, the whole Mac will freeze. I've upped he memory allocated to Outlook but it still does it.

If you've seen this problem, please let us know.

Mac OS X 10.1.1 upgrade fixes Word X crashing with Mac logged on to NT. December 28, 2001 -- Dan Clark reports that a Mac OS X update fixes his problem of Word X crashing when the Mac is logged on to Windows NT SFM server:

A guy at Microsoft eventually found the 10.1.1 update which fixed it. Then they posted 10.1.2 which I also installed. Word X still crashes on occasion but I can access the volume without problems.

Cisco Aironet 2.0-- OS 9 and OS X drivers of wireless network cards. December 28, 2001 -- Cisco has posted Aironet 2.0, new Mac OS 9 and Mac OS X drivers for its PC340/350 wireless LAN cards. The download includes drivers for both PCMCIA and PCI adapters. (This is the first OS X driver for a non-AirPort wireless card that we've heard of.)

Airport network with D-Link DI-714 DSL modem. December 28, 2001 -- Bill Moses reports a problem a D-Link DSL modem and wireless AirPort networks:

I purchased a D-Link DI-714 (Cable/DSL Router with 4-port switch) for use in my home network (two desktop Macs, one Titanium with an Airport card, and a printer). The wired-hub portion of the router worked perfectly and I was able to make a wireless network connection to my laptop. However, I was unable to see the printer or do file sharing using the wireless connection. After over a week attempting to get through to the D-Link technical support, I received a message saying that the DI-714 was not WiFi compliant, and therefore didn't forward AppleTalk packets properly. I asked whether future firmware releases would address this issue but received no reply.

If you've seen this problem, please let us know.

Palm desktop for OS X goes beta. December 28, 2001 -- Palm has posted a beta version of Palm Desktop for Mac OS X, the personal information manager and synchronizing software for Palm OS handheld devices.

IBM may dump the IBM PC. December 28, 2001 -- PC Magazine's John Dvorak says that IBM may soon get out of the PC business, as personal computers are a billion-dollar-a-year loss for the company.

An acknowledgment. December 28, 2001 -- We'd like to thank Joerg Erdei, a frequent contributor to MacWindows on Windows server issues. Erdei sent us a list of over a dozen typos, duplications, broken links, cross references to other MacWindows articles and Knowledge Base articles, as well as minor problems around the pages of MacWindows. We've now implemented these fixes, links, and suggestions.

Cyan releases MacServerIP 8 beta: improved performance, XP support. December 27, 2001 -- Cyan Soft Ltd. has made available MacServerIP 8 Beta, a new prerelease version of the AFP-over-IP file server for Windows NT/2000, and with this release, Windows XP. (An alternative to Services for Macintosh.) Other improvements include:

We don't have any information as to when the release version of MacServerIP 8 is expected to ship.

(For reader reports on older versions of MacServerIP, see our AFP-over-IP for Windows Servers Report page.)

A note Xinet's K-AShare AFP server for Windows. December 27, 2001 -- Speaking of AFP servers for Windows, Bernard Becker noticed that our AFP-over-IP page mentions that Xinet has an AFP server for Windows, K-AShare, but the company doesn't offer it. K-AShare for Windows is as part of Xinet's FullPress production system. Becker said that "Microsoft bought the original AFP server in Windows from Xinet."

Update and tip on Cisco VPN3000 VPN. December 27, 2001 -- Zack Fisher sent an update to his December 6 report on using Mac OS X with the Cisco VPN3000 virtual private network system. He solved one problem by turning off checksum using Unix commands:

I sent in an email a little over a week ago about attempting to connect my iBook running OS X 10.1.1 to the PC network at work from home - The IS guy here and I have been in contact with a Cisco rep and he has suggested there is a bug in the current software - He did give us a work around idea. He suggested turning off the hardware checksum on the computer - this is done through the root commands
sysctl -w


sysctl -w

(to turn hardware checksum back on, replace the 0 with a 1)

After we typed in this commands, and restarted the computer, we were able to access drives! However, not ALL of the drives. While we were always able to ping IP addresses, after turning off the hardware checksum we were also able to ping some drive names - but seemingly only random ones. We tried around 10 drives, and 4 were able to be located with a ping command and opened through the go: connect to server: address name

Using the tip given in the response to my original post, I assigned the "servernames" IP addresses in Netinfo Manager. This yielded successful connection to any and all drives.

Only semi-problem is that even with the IP address assigned, it takes around 30 seconds to connect because it does not use the assigned IP address from the beginning. It tries to resolve the name first by itself (perhaps 30 seconds waiting for a ping) then uses the assigned address and connects.

Is there a way to change this setting?

TIP: How to create a double-clickable app for Citrix Java Client for OS X. December 27, 2001 -- Glyn Seal has sent us a detailed procedure for creating an OS X application icon for the Citrix Client for Java for Mac OS X. Currently, you need to launch the Terminal to run the Client. Seal uses the Developer Tools for OS X, which are included on a CD with the Mac OS X retail package. You can read Seal's report on our Citrix and Macs Special Report page.

Mac OS X apps quiting when logged into Win NT Server SFM. December 27, 2001 -- John DeMillion responded to our December 7 reader report of Word X quiting when Mac OS X is logged into Windows NT SFM. DeMillion sees a similar problem with the Finder:

FYI, I have Word X, Mac OS X v10.1.1 and NT Server 4 SP6a, also with NT volumes mounted. I haven't seen the behavior mentioned by Dan Clark.

I *have* seen "Finder quitting" in Mac OS X when browsing certain NT volumes, where the Finder silently quits, the desktop pattern and all desktop windows and icons disappear, then return in a few seconds. This is reproducible and Apple is aware of the issue. My hope is that Mac OS X 10.1.2 will fix the problem. Perhaps Dan's particular use of the NT volume is triggering this bug, and Word X is just incidental as a cause.

OS X Server Authentication. December 27, 2001 -- Jacob Grisley asked use if we know anything about doing authentication of users on OS X Server using Active Directory? He asks:

I have seen tantalizing hints that it can be done using either LDAP or Kerberos, but have not been able to find clear information on how it is done, if it is possible.

Unfortunately, we don't know the answer. If you do, please let us know.

Mediafour releases XPlay Technology Preview 2 --iPod for Windows. December 27, 2001-- Mediafour has released another prerelease version of its software that enables Windows to use Apple's iPod MP3 player. XPlay Technology Preview 2 adds the ability to copy MP3, AIF and WAV files to iPod using Windows Media Player and Windows Explorer. This beta version will cease operation on February 1.

RagTime available as free download for home use. December 27, 2001-- RagTime GmbH has released the full commercial version of its RagTime office software as a free download for private, noncommercial use. This applies to both Windows and Mac OS versions. RagTime includes word processing, spreadsheet, pictures, and drawing and charting.

New AIM instant messenger version adds AppleScript, OS X 10.1, other features. December 27, 2001 -- America Online has posted AOL Instant Messenger 4.5.494 for Mac OS 9 and for Mac OS X. New features include compatibility with OS X 10.1, support for AppleScript, a file transfer feature, secure passwords, and other features. (AIM is a free cross-platform messaging program.)

Correction: MS UAM version numbers. December 27, 2001 --Brian Little corrected a our December 20 report below in which a reader gave an incorrect version number for the latest Microsoft User Authentication Module (UAM) for accessing Windows servers:

Regarding Dan Foshee's comments on 20 Dec, I just thought I'd let you know that the MS UAM for Classic is currently at v5.0.9, rather than 5.9. The edition of the UAM for OS X 10.1 is now at v1.0. Also, just in case anyone needs to know, the X version resides at: /Library/Filesystems/AppleShare/Authentication/

Suggestions for Password change problem seen with Outlook 2001. December 20, 2001 -- Our December 18 report password problems with Outlook 2001 was old news to Daniel Foshee, who has seen the problem and offers several suggestions:

AFAIK, it's just one of the many problems with Outlook 2001, Exchange Server, and 2000 Server, similar to how the Mac users here never get advance notices that their password is about to expire. Costas might try one of several things:

1) Get the Server Administrator to activate the 'Allow users to change password on workstation' option. I *think* it's in the Services for Macintosh section of the 2000 file server, and there might be an similar option in the Exchange Server.

2) Make sure the server (regular server or Exchange) has the latest SP.

3) Install the latest MS-UAM client (version 5.0.9), instead of using Apple's User Authentication Module. This purports to be able to allow users to do what Costas wants, albeit on the domain level.

I'd like to point out that I'm testing the last option right now; I've already found that if you try to do it ahead of time, it doesn't work, so I'm waiting for my time to expire naturally, and see if a message pops up.

Good luck, young Jedi's.

Readers confirm Windows Media Player X auto-update problem. December 20, 2001 -- Two readers confirmed yesterday's report of problems with the auto-update feature of Windows Media Player X. Ed Dyer said "Confirmed. Clicking "check for upgrades" sends me to the WMP 7.0.1 page for Mac OS 9." Kevin Ashbridge said: "Yes, I see the same thing. It recommends 'updating' from version 7.1 (OS X) to version 7.01 (Classic).

Non-network Outlook 2001 problem running in Classic. December 20, 2001 -- Scott Ackerman has a problem with Outlook 2001 running Mac OS X Classic:

Having an interesting problem with Outlook 2001. I am running OS 9.2.2 in classic mode under OX 10.1.1. When I am in the office, connect to the network, and running Outlook online all is fine.

When I run Outlook offline, I have a problem. If I try to open an e-mail, by double clicking it or using the Open command, the system behaves as if it opened the e-mail but it is no visible. There is a selection for the open e-mail under the window menu, but I cannot see the e-mail. The same occurs if I try to create a new e-mail.

All else seems to work fine. I can successfully connect to our exchange server remotely. I can view e-mails via the preview. I have tried deleting the preference file. I have tried creating a new profile. I have tried reloading Outlook 2001.

If you've seen this problem, please let us know.

TIP: Using WEP with non-Apple wireless hardware. December 20, 2001 -- Jarrod Hager sent us this detailed report about using WEP security with non-Apple branded wireless hardware. We've posted his report on our Cross-platform AirPort special report page.

Suggestion for reader can't save to Win 2000 server. December 20, 2001 -- Aaron Wayman suggests a permissions issue for Karlen Guy's problmewith saving from a Mac to Windows 2000 Server, which we reported on December 12. Wayman sas:

The obvious problem here is that the file is opening read-only. My guess is a permissions issue. MACs are as foreign to me as Venus, but with Win2k, you need to check two sets of permissions. The first on on the network share (which is most likely full access, as stated.) Secondly, you need to go to the server and look at the permissions on the actual folder. Even if you share the folder with full access, the folder on the hard drive may only have read access for everyone (as if they are at the local machine.) Make sure both sets of permissions match, and that may solve your issue.

Strange answer to problem with Windows Clients on ASIP. December 20, 2001 -- Mark Miller reports that he solved his problem with Windows Clients on AppleShare IP servers, which we reported on December 12.

We solved this one today. Strange, but true. Unbelievable, actually.

Months ago, we had upgraded a fiber link from 10BaseFX to 100BaseFX active elements. The fiber link was of unknown quality, but it seemed to work just fine at 100 Mbs, and in fact worked fine for months. In fact, the following ALL worked fine:

- Web browsing from both Mac and Windows platforms
- Chooser access
- Saving files from any Mac application including Word '98.
- Mapping network drives, browsing server files and folders
- Saving files from almost any Windows application (including Excel and PowerPoint)

The ONE exception was that nobody had been heavily using Office on Windows and saving to the server, yet. Turns out, WORD files saved from Windows would fail,freezing the client computer and causing the user to lose their work. When we reduced the speed of the fiber back to 10 Mbs, our WinWord problem disappeared! So that fiber link must have been just slightly borderline for 100 Mbs, but the only manifestation of its flakiness was in Word for Windows.

Where else but Redmond would someone whose job it was to implement a word processing application be allowed to bypass the normal APIs and screw around a low levels in the TCP/IP protocol stack, thereby causing such a bizarre anomaly?

Most of your readers will think I was hallucinating when they read this story. But it is absolutely true. Appleworks doesn't exhibit the problem, either. Just winword.

Netatalk 1.5 Release Candidate 1--AFP server for Linux--now available. December 19, 2001 -- There's a new build of Netatalk, the open source AFP (AppleShare-compatible) file server for Linux and BSD Unix. Netatalk 1.5 release candidate 1 adds encrypted logon and fixes some bugs. Daniel Lautenschleger says this:

It's been working real well with OS < 10 and can be compiled to incorporate a database that keeps track of DIDs. This fixes dancing icon and lost alias issues found in older versions the past. Encrypted logons are possible as well instead of cleartext.

Macworld says ExtremeZ-IP twice as fast as Win2K SFM over IP. December 19, 2001 -- In a short review of Group Logic's ExtremeZ-IP server for Windows servers, Macworld magazine reports that Group Logic's AFP file server is twice as fast as the Services for Macintosh that comes with Windows NT or 2000 Server. Macworld says "Group Logic's ExtremeZ-IP 2.01 more than doubles TCP/IP file-transfer speeds for Mac OS 9 and OS X users and makes server access easier as well."

TIP: Using shortcut files in DAVE. December 19, 2001 -- Thursby Systems reported am "undocumented tip" for DAVE for Mac OS 9 than enables you to make use of shortcut files on mounted Windows servers:

1) Open the File Exchange control panel.

2) Click the "Add…" button. The Add Mapping dialog should appear.

3) Enter the three letters LNK in the Extension text box.

4) Click the Select… button. The "Select An Application" dialog should appear.

5) Navigate to the DAVE folder found on your System drive (the one that holds the DAVE utility). Open the folder, then open the DAVE application.

6) Click on the File Type: popup menu and select "shct".

7) Click the Add button and then quit File Exchange.

Your Macintosh can now handle Windows shortcut files! Shortcut files are like aliases on the Macintosh. You may come across them on a mounted volume, or PC users may e-mail them to you. If you click on one of these files, DAVE will try to figure out where the file is stored, then mount that volume on your desktop and tell the Finder to open the file. A shortcut must be for a file in a shared folder. If it is not, you won't be able to access it from your Mac (and neither will other PC users).

Adobe will offer Acrobat Distiller Server 5 for Unix and Linux. December 19, 2001 -- Adobe is announced Acrobat Distiller Server 5.0 for Red Hat Linux® 6.x and 7.1 and Sun Solaris 2.6, 7 and 8, as well as for Windows NT 4 SP5/6 and Windows 2000/XP (US $5000 for 100 users). The new server will provide high-volume PostScript to Portable Document Format (PDF) file conversion. Adobe says it will ship Acrobat Distiller Server 5 at the end of January 2002 in English, French, German, and Japanese versions.

Illustrator X problems with Win NT 4 Server. December 19, 2001 -- Michael White reports some problems with Adobe Illustrator X and Windows NT 4 Server:

After extensive testing using G4 systems running Mac OS 9.1, 9.21 and 9.22 connected to an NT 4.0 file server we have discovered a MAJOR problem with Illustrator 10. When saving an EPS (formatted for Illustrator 10, 9 or 8) it saves an AI temp file to the same folder as the file (not to the scratch disk). The temp file is the same size as the visible saved file. This is a problem for anyone that doesn't have unlimited disk storage space (all of us). But the problem doesn't stop there. It assigns permissions granting administrator full control and everyone else special (no delete) access (even though. This results in the inability to save the document without renaming it (which created a new temp file). It also will not be able to be saved without renaming. This test was done by launching Illustrator 10, creating a NEW document, simply typing some text, saving as Illustrator EPS to the NT server in a new folder, typing in additional text and attempting to save (either apple+s or save as the same filename. This returns a file busy or locked error. NOTE: This does NOT happen when saving to the Mac desktop, HD or remote Mac HD. It does not create a temp file on an NT server when saving as an AI document either. Adobe was supposedly NOT AWARE OF THE PROBLEM.

We have also tested this saving an Illustrator 10 EPS to a Win2K server using MacOS 9.21 and OS X (and the same methodology as above) had the same problem occur at our affiliate in San Francisco. This problem will prevent us from implementing Illustrator X at this time.

If you've seen this problem, please let us know.

Wintel emulator from OpenOSX is not new--performance slow. December 19, 2001 -- Two readers have written to say that the OpenOSX, Wintel PC emulator for Mac OS X, which we reported on December XXXX, is actually not a new emulator. Bother readers say that WinTel 1.0 Pre-1 for Mac OS X is actually the Bochs emulator, an open source PC emulator for Unix that has been repackaged for Mac OS X. Dennis Keller reports:

I just thought I would let you know that WinTel is not a new emulator (its MacBochs for Mac OS X). I let you know on Nov 27th about MacBochs for Mac OS X. The OpenOSX people (one person it particular) is rebundling software and and simply giving it a new name. OpenOSX also takes credit for other software which utilizes Fink and have never given proper credit to its creator(s).

Etienne Beaule also reports slow performance:

I installed Bochs earlier on my PowerBook G3 500 and dropped it very rapidly. This thing is slow and it is really not mature enough (compared to Virtual PC of Blue Label, which I have tried also). I think it would be wise for anyone planning to buy this WinTel package to try the open source Bochs before they do.

VPC 5 is lightening fast on X compared with Bochs (not kidding - DOS is slow on Bochs! - at least on my machine). The guys at OpenOSX may have been able to optimize things a bit (that bit about AltiVec seems to suggest this).

Windows Media Player X update problem. December 19, 2001 -- Richard Knuckey reports that the update feature of Windows Media Player for OS X has a problem:

The auto-update doesn't work. Microsoft's website can't differentiate between Macintosh and Mac OS X, so it recommends I "Update" to the Classic version when checking for updates.

If you've seen this problem, please let us know.

Basilisk II on Win XP--Trashing prefs file does the trick. December 19, 2001 -- Dr. Peter C. Yih reports that suggestion supplied by a reader works for running the Basilisk II 68000 Mac emulator on Windows XP: "Trashing the prefs file and re-config seemed to do the trick." You can read about the problem and the fix on our Mac Emulators for PCs page.

Universal audio CDs to become incompatible with Macs. December 19, 2001 -- The San Jose Mercury News reports that Universal Music Group's new copy-protection scheme for CDs will render CDs incompatible with Macintoshes. In addition to preventing the CDs from playing on Mac's, the copy protection technology will disable the CD from playing on stand-alone DVD players, some CD players, and game consoles.

Joliet 2.0 gives Macs ability to read RockRidge CDs. December 18, 2001 -- Yesterday, Thomas Tempelmann released Joliet 2.0 (US $15), a new version of the Mac OS 8/9 software for mounting Joliet-formatted CDs created on Windows PCs. The new version adds a number of features, including:

(The older freeware version 1.4.2 is still available at Tempelmann's site.)

Solutions update: Netlock VPN Client for Cisco. December 18, 2001 -- We've added the Netlock VPN Client for Cisco (US $100) to the virtual private networks product listings on our Network Solutions page. Netlock VPN Client for Cisco is a Macintosh client for the Cisco VPN 3000 Concentrator Series.

Mac OS 9.2.2 seems to fix Outlook 2001 for Exchange time zone issue. December 18, 2001 -- Jim Howard has found a fix for an Outlook 2001 problem with appointments that display an hour early:

It looks like from the simple tests that I have done, that Mac OS 9.2.2 fixes the problem of appointments showing up an hour early when running Outlook 2001 under Mac OS 9.2.2 Classic and Mac OS 10.1.1. This occurred in time zones that never changed time zones (Arizona, in my case).

Outlook 2001 attachment problem goes beyond Office X attachment. December 18, 2001 -- J Vasquez responded to our December 10 report about problems with receiving Office X attachments in Outlook 2001:

I don't know if this is specific to having Office X installed, but... I've had this issue happen with other applications... specifically Illustrator 10, I'll click on the document, Illustrator will launch and open a blank document, I'll have to go back to the document and click on it again to open up in Illustrator...

Password change problem seen with Outlook 2001 . December 18, 2001 -- Costas Manousakis reports that he has see a problem with changing passwords with Outlook for Exchange Server. (We don't know of this is related a known problem with changing passwords for Windows 2000 Server.) Manousakis says:

We have this problem with the ability to change passwords on a Mac clients using Outlook 8.2.2 or 2001. Whenever it is time for users to change their passwords (it has expired, or new user and needs to change it for the 1st time), they are not able to change it. After they enter all information in the dialog boxes (username, domain, old password new password twice) they just get a response 'The NT domain password could not be changed. A required action was not successful due to an unspecified error.'

If you've seen this problem, please let us know.

How DAVE works in OS X. December 18, 2001 -- A Thursby Systems customer newsletter had some details on how DAVE works on Mac OS X. (DAVE 3.1 implements Windows file and printer sharing on Mac OS 8.6/9.x and Mac OS X 10.1) The article compares DAVE to Apple's built-in SMB client and other systems. We reprinted parts of it on our DAVE special report page.

Windows Media Player for OS X shown trade show. December 14, 2001 -- Nate Caplin reports that Microsoft is giving away Windows Media Player for Mac OS X at a New York trade show:

I'm at Streaming Media East in New York, and although Microsoft made no official announcement of it, they are handing out CDs at a small station at their huge booth of Microsoft Windows Media Player for Mac OS X, the final code, not a beta. Just completed. It clearly will be released publicly (my guess) at MW Expo next month.  

Windows Media Player X is also included on the Office X CD (in the Value Pack folder, not the default install), but has not been available to other users.

XPlay (iPod for Windows) Technology Preview 1 now available. December 14, 2001 -- Mediafour has posted the first beta of XPlay, Technology Preview 1, Windows software to enable PCs to use Apple's iPod. This early version lets you mount the iPod and map a drive letter for it, and let you read and write files to the iPod. Mediafour also says the this version "does not yet enable you to add songs to the iPod in such a way that they are accessible when the iPod is used on the go (this feature is the next to come, and will be introduced in Technology Preview 2, yet in December 2001)."

Suggestions for running Basilisk II on Win XP. December 14, 2001 -- Two readers responded to yesterday's report of a problem running the Basilisk II 68000 Mac emulator on Windows XP. Both say Basilisk II is compatible with Win XP, and offer some suggestions. Graeme Bennett offers this:

Usually, throwing away the Basilisk prefs and the PRAM file and rebuilding a configuration by reselecting the ROM file, hard disk image, etc., will solve the (extremely rare) problem he describes. Sometimes, simply switching from 68040 to 68020 emulation mode will do the trick. Basilisk rocks under Windows XP!

I've posted a detailed Basilisk compatibility list.

Ed Glassgow suggests:

I would first assure that he is using the NT4/Win2K port version. Since XP is a Win2K variant, this is most necessary. Other than that, I would look at video settings and ROM issues (make sure that the all the settings are configured correctly).

More info on server volumes not mounting after crash. December 14, 2001 -- Marty Czachor responded to yesterday's reader suggestion regarding the problem of aliases not working after Windows servers crash, which Czachor originally reported. He says:

I saw a response from someone, and want to clarify our network environment. We are using NT 2000 Servers, Mac ALWAYS connect using TCP/IP. We have actually unloaded the AppleTalk protocol.

The aliases do connect to these servers. But the aliases do NOT find their password stored in the keychain. All our Macs are running OS 9.04 or 9.1.

Still hope someone can shed some light. I am going to explore "Volume Mounter 3" that was just described on your site.  

Agfa to distribute ExtremeZ-IP. December 13, 2001 -- Imaging provider Agfa Corporation will be selling Group Logic's ExtremeZ-IP (US $295) software, the AFP-over-IP file/print sharing software for Windows 2000 Professional and Server that enables PCs to support Mac clients. Agfa will offer ExtremeZ-IP to new and existing customers worldwide, and will sell it with Agfa's Apogee Series3 PDF-based digital workflow system. (See also the press release.) ExtremeZ-IP offers print service superior to that of Win 2000 Server Services for Macintosh, and enables Win 2000 Workstation to support Mac file sharing and print clients.

New PC emulator for Mac OS X: WinTel 1.0 Pre-1. December 13, 2001 -- A company called OpenOSX is now offering WinTel 1.0 Pre-1 for Mac OS X (US $30), a new PC emulator for OS X. WinTel comes with FreeDos, Linux, and OpenBSD operating systems. You can install your own copy of Windows on it. The company says WinTel has so far been tested with Windows 95, with Windows 98 and NT in progress. WinTel emulates a Pentium, and is OS X native software accelerated for AltiVec.

(Thanks to Ed Dyer and Marcel St-Germain.)

More directions for configuring hosts files in Mac OS X. December 13, 2001 -- Adrian Spiegel points us to a page at that describes how to set up a hosts file in Mac OS X. (Hosts files are useful for resolving DNS address and are often useful for getting Macs to connect to Microsoft Exchange Servers using outlook.)

For more on configuring hosts files in Mac OS X, see our Mac OS X Report page.

Mac utility automounts AFP servers. December 13, 2001 -- Bryan Schappel has written Volume Mounter (US $15), a Mac utility for managing the mounting of volumes. Schappel described it to us:

It is a simple utility that manages a small database of the mounting information for AppleShare volumes and can be used to mount those volumes...

It's super handy for OS X as it can mount servers that the "Connect To..." command can't. It does not mount SMB, NFS, etc. ONLY AFP.

It's been tested with Mac OS X 10.0.4 through 10.1.2 beta and with Mac OS 9 and higher. This is a carbon application and therefore requires CarbonLib.

Author of Mac UnAce utility makes it available. December 13, 2001 -- Taking note of our report that the Mac Unace decompression utility for the Mac was no longer available, the utility's author, Gwenole Beauchesne, made it available at this web page. He says of the software:

Note that those are only 68k binaries. I will have to rebuild the source tarball if people would like to build their own. Also note that this is still a quick and dirty port that happens to work on a few test archives I had. Henceforth, I no longer support/maintain that.

MacOS X users will have better chances to directly rebuild unace from sources available here: (I don't know about newer source releases)

(For more utilities that work with non-Mac formats, see the product listings on our Cross-Platform File Compression and Encoding Solutions page.)

Another OS X SMB problem: Win NT 4 SP 6. December 13, 2001 -- Matthew Brown describes a problem copying files form Mac OS X to Windows NT 4 Server:

We an not successfully copy up/down from Mac OS X/NT 4 SP6 (using Mac OS X 10.1.1 and its native SMB client)

It will begin to copy much faster to WinPC or MacPC OS 9, but it will stop and display, "The operation could not be completed because on or more needed files can not be found (-43)"

Although, I've uploaded from OS X to NT 4 (AFP IP Services) 23.45GB within one hour over 100BaseT I had to use AFP IP Services to do so.

I was successful once copying down from server using the SMB client, but the files were not usable on Mac (could not find file and no associations).

This occurs on all NT 4 Servers and Mac OS X 10.1.1

If you've seen this problem, please let us know.

Citrix and MacOS 9.2.2 problem. December 13, 2001 -- Chris DeMorell notes a problem with the Citrix Mac client running on Mac OS 9.2.2:

We are running version 4.1 of the Citrix client for Macintosh which has been running well in our Mac environment of about 100 users. One of our techs installed 9.2.2 and tried to access the C: drive through Citrix which points to the local hard drive on the Mac. Upon doing this, the Citrix server crashed and needed to be rebooted. Doing this on any earlier version of the Mac OS works fine. We also noticed this same issue when using version 6 of the Citrix client with any version of MacOS 9.

(For previous reports on Citrix clients and Macs, see our Citrix Report page.)

Explanation of Server alias not mounting after Win Server Crash. December 13, 2001 -- Simon Boyle comments on the problem of aliases not working after Windows servers crash:

Regarding the Server alias not mounting after Win Server Crash, this has been the case with aliases to NT4 SFM volumes ever since the service pack that caused NT to recreate/reindex each volume after a reboot. The aliases don't work because the volumes receive new IDs. I'm fairly sure that I originally learnt this from MacWindows...

Using Windows 2000, if the aliases refer to TCP/IP mounted volumes, things work (not to mention the benefits of faster file copying, less network chatter, and better error handling of stalled services on the Mac end).

We may already have this information somewhere at MacWindows, as Boyle says, though we haven't been able to locate it. (We just passed our 4th year online last month, by the way.)

Basilisk problem on Windows XP. December 13, 2001 --Dr. Peter C. Yih could not run Basilisk II, the 68000 (Mac) emulator for Windows, on Windows XP.

I have tried running Basilisk II, the latest build on Windows XP Home and Windows XP Pro, and it hangs on both, with the sound of the disk churning. I think it puts up the grey Mac screen, no happy Mac, and no booting.

If you've seen this problem, please let us know. (For more on Basilisk II, see our Mac Emulator for Windows page.)

Check Point VPN-1 Client for MacOS released. December 12, 2001 -- Check Point has released and posted a VPN-1 Client for the MacOS for MacOS 8 and 9. Customers with password access to the Software Subscription download site can obtain at the link above.

Fix for long delay in Win SFM logon verified; problem not just with multi users. December 12, 2001 -- Gil Davis reports having long delays with Macs logging on to Windows 2000 servers, but without using the Multiple Users feature of OS 9, as was previously reported. Davis also verifies that the problem is cleared up when deleting the aliases in the System:Servers folder.

Update on performance problem saving from apps to NT servers. December 12, 2001 -- Peter Lennon adds some more thoughts to his report from last week about performance problems saving files to NT servers:

I've thought a bit more about it. It would probably NOT affect a site which shared every user's folder as a volume, i.e. so that the folder appeared as the root volume, in the way that they appear under Windows.

However, if the NT server shared a folder CONTAINING a lot of user folders, and as I understand it, that's what you have to do if you have a lot of Mac users under NT, where the users have r/w permission on their own folders but not at the top level of the share, then this solution probably applies - but it only affects MacOS 9.x users - well, at least AFAIK. I don't have any MacOS X clients yet.

Reader can't save to Win 2000 server. December 12, 2001 -- Karlen Guy reports that he can't save a file to a Windows 2000 server when the file is open:

We have Windows 2000 with Mac Services, sharing directory with full access for everyone. When Mac clients (newest G4) open a document open a document, edit it and try save it under the same name, an error message is displayed: "Error saving file -61". The procedure:

1. Create a new document.
2. Save it on the Win2K server with the name: this is a test file
3. Close the file
4. Open the file. Now on the Win2K server we see, that under "open files" the document is opened with read only access.

5. Save the file under the same name: we get the error.

Guy further report that he can save file with another name (he adds a dot "." to the name). 

If you've seen this problem, please let us know.

Windows client problems saving to AppleShare IP. December 12, 2001 -- Mark Miller reports a problem with Windows clients saving to AppleShare IP from Word:

Server: ASIP 6.3.2 on MacOS 9.0.4. Rock solid.
Client: Windows 98se with Office 2000

Some work just fine. But some cannot SAVE Word documents. Instead, the user gets "logged in" numerous times and the save times out and fails with a message about not enough memory and/or not enough disk space. (Server has many gigs free.)

No problems with WordPad, Excel, Word 98 on Macs, or any other programs. Not a permissions issue. To all appearances, the machines which work are identical to the ones that do not.

Also, you can save to the desktop or My Documents folder on C: and then drag the file over to the server. If you then go to a Mac with Office '98, you can open the document, no problem.

Any ideas? This is not the same as the problem with Win2K clients which can be solved by upgrading to 9.1/6.3.3, and we'd prefer not to do that, because we have had stability problems with that release.

[Note: We've also had a recent report of similar problems with Mac clients and AppleWorks.]

PC MACLAN 7.2.1 for Win 95/98/Me adds OS X support. December 12, 2001 -- Miramar has released PC MACLAN 7.2.1 Release 3 for Windows 95/98/Me (US $199; upgrade US $69-$99), an upgrade to its networking software that puts Windows on Mac filesharing/printer networks. The new version adds support for SLP, a directory protocol for TCP/IP used by Mac OS X. The software allows Windows 95/98/Me users to access files and printers on Macs, and lets Macs access files and printers on Windows. PC MACLAN implements the Apple File Protocol over TCP/IP or over AppleTalk. (There is also a version of PC MACLAN for Windows NT/2000.) PC MACLAN for Windows 95/98/Me includes the PC Migrator, A.K.A. and DataViz's MacOpener file compatibility utilities.

Fix for slow performance of Mac IE 5 client from IIS 5 servers. December 12, 2001 -- Stephen Chiang sent us a workaround for a problem we reported on December 6 with Internet Explorer 5.0 Mac talking too long to load pages from Microsoft's IIS server:

The problem: IE 5.X for Macintosh loads pages sluggishly on IIS 5.0 servers.

A page with about 30 thumbnail .jpg images on it was taking about 11 seconds to load in IE 5.0 on several Mac workstations. In Netscape 4.x, 6.x on that same workstations, the page took between 2 and 4 seconds to load. IE 6 and Netscape 6.1 on PC were loading between 2 and 4 seconds as well.

Solution: Well, it looks like by enabling content expiration and setting it to expire immediately, this resolves the problem. However, it makes Netscape 6.1 on PC take load in 11 seconds vs 2-4 prior to the fix. Upgrading the PC to Netscape 6.2 fixes this issue.

Cisco VPN OS X client: DNS resolution on Mac OS X. December 12, 2001 -- Responded to a report of a problem with the Cisco virtual private network client on our VPN Report page, Ed Dyer describes one method of setting up DNS resolution of hosts in Mac OS X:

I know, from just doing this myself, that OS X can be configured to resolve server names from additions in the Net Info manager, but it does not pass on this information to the Classic environment, should Zack be attempting to use Outlook.

A successful DNS resolution is realized when you are able to ping "servername" from the Network utility without putting in the IP. Net Info additions are described here.

I know there is another method to add hosts, but I've stuck with the NetInfo way and it works fine.

If using Outlook or needing to access drives in Classic, updates on Classic Hosts file syntax (from your Outlook/Exchange page in fact-your site rocks!) are here

I don't have any specific experience with the Cisco client, though.

Keychain may play a role in problem w/Win server alias not mounting after Win server crash. December 12, 2001 -- Marty Czachor suspects the Keychain playing a role in a problem of aliases to Windows servers not working after a server crash (reported on our Windows 2000 Report page):

I seem to be able to "more narrowly" define this issue. Seems to be an issue in the Keychain. After the entire network crashed, the alias to the file server's volume DOES connect to the server bringing up the standard "Log in" screen. But the issue seems to be with the Keychain not returning the "Saved password", so automatic log-in cannot occur. Even though the password entry is still in the Keychain.

(And the keychain was automatically unlocked at system startup using Keychain AutoUnlock).

If you've seen this problem, please let us know.

Update on Macintosh Manager and Office 98 problem. December 12, 2001 -- A pair of readers responded to our December 7 report of a problem with Windows 2000 Server, Mac Manager, and Office 98. Scott Barber offers a simple suggestion:

The big question here is what version of Macintosh Manager and the Mac OS is he using on the workstation(s) in question? The answer is different depending on the different combinations...

The easiest solution is, of course, to turn off the option to remember the recently used items in the preferences for the various Office 98 applications, then force that preference to all logging-in users by using the Forced Preferences folder.

Thomas Koons has a simple suggestion:

I have not see the problem but a quick fix would be to turn off the show recent items feature for Office. Then they cannot select recently accessed documents.

Tony Gentiles doesn't see the problem at all, and discusses the operation of Mac Manager with OS X:

We've have a Macintosh Manager setup and we don't see this issue. What is not mentioned is the version of Macintosh Manager and level of user access. We're running Macintosh Manager 2.1 on OS X 10.1 in "Restricted Finder" mode for authentication and Windows 2000 sp2 for datastore. 

Each user preference folder is stored in their home directory, as setup by Mac OS X admin. Windows 2000 rights are set so that only the user has access to their home directory, full rights within it. Even if a user had full access to everyone's home directories I don't see how their own preference file stored in their own folder can utilize a pref from somewhere else.


Mary logs in and works on a file called "Bill is Stupid", saving it in her home directory. She logs out. Bill comes along and logs in. He fires up Word and gets his own Word/Office prefs from his home directory. He does not see that a file called "Bill is Stupid" was worked on in the recent file list. He only sees his own list. For instance, his "I like Mary" file. Even if Mary managed to save her "Bill is Stupid" file on the local drive, Bill's Word/Office prefs still do not show that file. Additionally even if you manually move Mary's Word/Office prefs from her home directory to Bill's, he will see it in the recent files list, but will not have access to open it, provided it is in Mary's home directory and rights and privs are setup as described above.

Solutions update: Objectbar makes Windows really look like Mac OS. December 10, 2001 -- We've added Objectbar (US $19.95) from Stardock to the product listings on our User Interface Solutions page. Objectbar is Windows software that can make Windows look like Mac OS, or other operating systems. For instance this screen shot shows a Windows 98 machine with a control strip in the lower left and an application menu in the upper right. Objectbar lets users create interface widgets ("bars") that can replace the Windows Start bar. Additionally, Mike Goodine of says that "the program can remove the menu bars from common applications and puts them in the bar itself. ( has some discussions and information about Objectbar in its forums.)

Microsoft Entourage X for Mac: fix for MSN Hotmail. December 10, 2001 -- Microsoft has released Entourage X 10.0.1, which enables Entourage X to access MSN Hotmail. Some changes were made to Hotmail that prevented Microsoft email apps from accessing the service. We've previously reported the problem as well as Microsoft's updates for Entourage 2001 and Outlook Express 5.0.3.

Suggestion for Outlook 2001 time zone 'Server Unavailable' error. December 10, 2001 -- Daniel Foshee reports having the "time zone" problem of Outlook 2001 in Mac OS X, as well as a way to get rid of it:

I've seen the Time Zone error described in other posts... Also, I can start up the Exchange app, log on, and it will say the Exchange Server is unavailable, with a Cancel or Retry button. Hit the Retry button and it logs on.

It turns out that you have to go a bit further than just reinstalling and recreating a profile, although most might do this anyway; 'reinstall' means different things, perhaps.

When I deleted the Exchange Preferences and everything in the Exchange Profiles folder (found in the System Folder's Preferences folder; I suspect you could just throw away the Exchange Profiles folder altogether, or perhaps just the Profile Registry), and THEN double-clicked the newly installed Outlook, then both the Time Zone and Server Unavailable problems went away after I created a new profile.

Problem with Office v.X attachments in Outlook 2001. December 10, 2001 -- Jay Rolls reports an odd problem with Office X attachments in Outlook 2001 for Exchange Server:

With the new Office X, whenever I click on a Word/Excel/PPT attachment in Outlook, it properly launches the appropriate X based application, but defaults to a blank document. If I switch back to Outlook, click on the attachment again, it pops back to the open application and properly opens the document. Be interested to hear if any of your other readers have experienced such behavior.

If you've seen this problem, please let us know.

NEW TIP: DAVE 3.1 in OS X connection problem and workaround. December 10, 2001 -- Leland Jory reports a problem connecting to servers with DAVE 3.1 in Mac OS X, and found a workaround:

I've had an issue with Dave 3.1 for OS X a couple of times where I all of a sudden cannot connect to any Windows networks. The DAVE Network does not show up in the "Connect to Server" dialog, and I cannot log in from the DAVE Network pref pane. I think I may have found a workaround, however.

First, kill the cifsd process (if it's running). Then, browse to /System/Library/Filesystems/DAVE/ and launch (it's the only item in there). You should now be able to log into the Windows network and access shared resources.

Fixes for SMB, Samba X, or Dave related problems. December 10, 2001 -- Responding to reports of SMB file sharing problems with Mac OS X, Tony Kalf says the problem is with OS X 10.1.1. He also offered some solutions:

I noticed the mentioned problems, but it's really not a DAVE problem. The point is that there is still trouble with file, directory and drive(share) naming and translation, despite the improvement for SMB within OS X 10.1.1. Long names are not fully supported !

Also when Dave is installed before the update 10.1.1 or installing Samba X 2.2.2 those problems appear too.

Some solutions :

Cisco 3002 and Mac. December 10, 2001 -- Scott Ripley reports good Mac support with the Cisco 3002 VPN (virtual private network) server:

I am the VPN administrator (among other things) at a major government site, and we have been using the 3002.

Since it's hardware, it'll work with anything. You just need the $1000 or so to buy it.

XDarwin 1.0.5: X Window on Mac OS X. December 10, 2001 -- XDarwin 1.0.5 is a and open source port of XFree86, a free implementation of the X Window System, to Darwin and Mac OS X. (The X Windows System is a basis for creating graphic user environments in Unix systems.)

RH Linux 7.1 with Gnome on VPC 5. December 10, 2001 -- Derek Sorrells has been runing RH Linux 7.1 on the new Virtual PC 5.0:

Just a short note to let you know the above configuration works fine on my TiPB G4 400 MHz.

Not too snappy at this point, but at least it runs.

Microsoft Hotfix for UAM password problem. December 7, 2001 -- Microsoft KnowledgeBase article Q306485 describes a hot fix for Windows 2000 that fixes the problem of Mac users who can not log onto Windows 2000 SFM if they change their Windows domain passwords using the Apple UAMs. (This problem is described on our Windows 2000 Report page.) The hot fix is available by calling Microsoft Product Support Services. (Thanks to Jay Brummett for the tip.)

Tips on accessing and using the Cisco VPN3000 client. December 7, 2001 -- Matt Ostiguy explains some of the limitations and steps required for using the Cisco virtual private network VPN client for Mac:

Anyone thinking of using this needs to update the concentrator. Cisco always supports older revs of the client vs newer concentrators (i.e, PC clients 2.5x thru 3.5 work against a 3.5 concentrator), but the opposite is not usually expected. I haven't gotten around to borrowing a OS X laptop to play with this yet.

Also, Cisco generally offers new features (full or half point version releases) only for people with a CCO login. Software updated for security reasons, not increased feature sets, is generally offered to the public as a bug fix. I haven't fully come to grips with how one obtains a CCO login - I have one as we are basically an all Cisco shop.

(Previous Cisco comments are on our VPN Report page.)

Word X crashing with Mac logged on to NT. December 7, 2001 -- When Dan Clark connects his Titanium PowerBook G4 to NT Server Services for Macintosh, Word X crashes:

When I open the server volume, the window opens and immediately disappears. When the volume is active on my desktop, using Word X crashes when doing just about anything. If I throw the volume in the Trash, Word no longer crashes.

Running Mac OS X v. 10.1, NT Server 4 with the latest service pack 6a.

I get around it by going to Classic for file transfers.

If you've seen this problem, please let us know.

Server alias not mounting after Win Server Crash. December 7, 2001 -- Marty Czachor reports the following problem after his server crashed:

Each of 40+ Macs connects to three NT/2000 Servers, and each server has a single volume. We connect using AFP over TCP-IP. Each system (Servers included) are assigned static IP addresses. We have also turned OFF the AppleTalk protocol on each NT/2000 Server.

Had an electrician working on our APC Symmetra Power Array. Accidentally killed it, and every system in our office, including our network switches, crashed immediately. When power was restored, our Macs were not able to automount these server volumes. For each Mac, the username and password were successfully stored in the Keychain. And the Keychain is the first thing opened upon system startup. (We use Keychain AutoUnlock v1.2)

We had left alias's to these three servers' volumes on each Macs' Desktop. Upon startup, the user would click to open these server volumes. It should lookup the username and password from the keychain, and this had always worked in the past. But NOT today. (Actually we use KA v1.2, but it does this step automatically, and failed as well)

Instead of automatically mounting these volumes, each system displayed the "standard AppleShare Login Screen". It's like there was NO matching entry in the Keychain (but there was).

It almost seems like my network was somehow being ID'd differently.

To solve this problem, I had to manually mount each servers' volume, and then repenter this servers' volume into the keychain with the same username and password that used to work. And that solves the problem, but there's got to be a better way.

If you've seen this problem, please let us know.

Office 98 and Mac Manager. December 7, 2001 -- Jonathon Blissenbach reports a problem with Windows 2000 Server and Mac Manager in a school:

I have an issue with Office 98 for Mac and Mac Manager. On occasion if a student logs in and opens one of their documents that they worked on in Word, there is a problem. The problem occurs when the student can click on the File menu and see recently worked on documents by students on that machine. If they click on one, it opens it up with full access.

Not only is this a major problem, but it then mounts the shared volume from our Win2k server that the file was stored on with administrative access. Student documents are stored on our Win2k servers, with a separate volume for each grade level.

Example. If a senior logs in with their username and password, Mac Manager authenticates them, then mounts the 'seniors' volume with access to their home directory only. If they open a recently worked on document by a junior, they now have the 'juniors' volume mounted on their desktop, with administrative access to every students home directory.

If you've seen this problem, please let us know.

Utility helps with MultiUser logon delay with Win servers. December 6, 2001 -- Dan Schwartz (of the Mac-NT list) found a utility that helps with the login delays to Windows SFM file servers with the Mac's Multiple Users feature.

A quick solution to "Multiuser Macs login delay problem with Win server" is the Freeware "Empty Servers Now!" Just be *Sure* to use the "skip" feature for the original alias.

Yesterday, several readers said the problem is caused by the alias that the Mac AFP client creates in the Servers folder of the System folder.

OS 9.2.2 Update to improve Classic in OS X. December 6, 2001 -- Yesterday, Apple released Mac OS 9.2.2 Update, which the company says "improves Classic compatibility in Mac OS X and delivers updated support for Macintosh systems that are based on the PowerPC G3 or G4 processor." The update is also available from the OS 9 Software Update control panel.

Mac OS X SMB: no file name translation when connected to Windows shares. December 6, 2001 -- Lonnie Bear noticed that when Mac OS X doesn't remove illegal Windows charactors when doing SMB file sharing with a Windows machine:

It appears that no name translation occurs when copying files with special characters from Mac OS X to Win 95 over the network via OS X's built-in [SMB] Windows networking. When a file copy is made with a name containing a forward slash, Mac OS X returns the error "The operation cannot be completed because one or more required items cannot be found. (Error code -120)." If the file is grouped with other files in the copy, the error does not appear until OS X attempts to copy the offending file. When this happens, the entire copy procedure stops and the remaining files are not copied. When creating a new file or folder directly on the Win95 volume, the forward slash is automatically replaced with a dash.

This doesn't make for easy backups when you have lots of file names with forward slashes, like "1/2 page" and "b/w".

Reports on Cisco VPN3000 beta for OS X. December 6, 2001 -- Several readers responded to yesterday's query about the Mac OS X virtual private network (VPN) client for the Cisco VPN 3000 for the most part, it works. Jeff Hokit explains why some MacWindows readers have been unable to download the client:

I think that downloading the Cisco Mac VPN software requires a full Cisco web account, not just a guest account. It's a pretty confusing web site. I don't know how you get a full account, I asked an IT technician at my company with a Cisco account to download it for me.

By the way, the new Cisco "Universal" VPN software is working well for me, despite it's primitive user interface.

Zack Fisher describes how well it works:

We got a copy of the VPN3000 for my little iBook at work (the entire school is Dell, I'm the only Mac.) The IS guy got a copy from Cisco's website . We have installed the program (very difficult process - you have to access the hidden files through a root login to get everything where it needs to be - all done through command line, too) - We have successfully connected, but we are still unable to actually access drives, yet. We think it may be because we need to update the actual concentrator (using 3.0, the Mac client is 3.5) to the 3.5 version. It may also have something to do with OS X not correctly reading hostnames (it doesn't recognize the same Go: connect to server: address I use when I am directly connected - perhaps the VPN loses something in the translation - we are looking into hostfile names now, and how we can assign them addresses in OS X)

If others can get the client and let me know how everything worked, I would much appreciate it.

Of course, you can always let us know. (We've added these comments to our VPN Report page.)

Slow Mac IE 5.02 client access to IIS 5. December 6, 2001 -- Stephen Chiang noticed that Internet Explorer for Mac was significantly slower than Netscape Communicator when accessing Microsoft IIS servers:

I have recently done some speed tests with various browsers and several IIS 5.0 machines and noticed that Mac IE 5.02 clients are about 5 times slower than Netscape 4.7 browser on the same computer. The PC version of IE 5 doesn't do this either. This happens consistently on all of our IIS 5.0 servers. We also loaded the same page on a Webstar 4 server and did not notice the same variation in load time as we did on the IIS server.

OS X/DAVE file sharing prolems with Windows XP. December 6, 2001 -- Steve Jones says his problems with Mac OS X with DAVE and Windows XP file sharing are similar to other problems reported last week on our Mac OS X Report page:

I read with interest Hanz Makmur's comments - I have experienced similar problems with files & folders in mounted volumes dissapearing when selected. Only unmounting/remounting makes the files re-appear.

I have not tried the built in Apple support for SMB - these problems have occurred using DAVE.

If you've seen this problem--with DAVE or with the OS X 10.1 SMB client--please let us know.

Linux and Blue Label emulator? December 6, 2001 --Jon Kleiser

Can anybody tell me if it's possible to install and run Linux on an old (orange) iBook (OS 9.x) using the Blue Label PowerEmulator 1.6 SE? If it is possible, I'd be pleased to get some advice.

I tried to install Red Hat 6.2 yesterday, but I got an exception in the Red Hat installer after having answered some of the dialogs. From what I read at MacWindows, it may seem that Slackware could be a candidate.

Virtual PC 5.0 ships: supports Win XP, runs on both OS 9 and OS X. December 5, 2001 -- Today, Connectix shipped Virtual PC 5 for Macintosh, a major new release of the PC emulator. The new version is the first release version to run on Mac OS X, but it also run in Mac OS 9. Among the new features:

Virtual PC 5.0 is currently only available with Windows 98 preinstalled (US $199) or with PC-DOS preinstalled (US $99; free if VPC purchased since Nov. 1). An upgrade is also available (US $79). VPC 5 with Windows 2000 or with Windows XP Home preinstalled will be available later this month and early January, respectively. Connectix OS Packs-- preinstalled versions of Windows operating systems for adding to Virtual PC, are now available for Windows 2000, Windows 98, and Windows Me. Connectix says it will ship OS Packs with Windows XP Professional and Windows XP Home in late December 2001.

MacDrive 5 adds Win XP support, OS X compatibility, performance. December 5, 2001 -- Mediafour has released MacDrive 5 (US$50; upgrade US $20) the latest version of its Windows software that enables PCs to use Mac storage disks. The new version, which run on Windows XP as well as all previous Windows versions back to Win 95, includes a new user interface in "XP-style." Other new features include:

MacDrive 5 now comes with the full version of Aladdin's StuffIt for Windows, a cross-platform compression/decompression utility.

Apple muscles Mediafour into dropping "XPod" name for Win-enabling software for iPod. December 5, 2001 -- At Apple's insistence, Mediafour had dropped the name XPod for it's upcoming Windows software to enable Apple's iPod MP3 player to be used with Windows. (Currently, iPod can only be used with Macs.) Mediafour has renamed the software XPlay. The company explained the decision at its web site:

Apple Computer, a company with which Mediafour has always had an amicable relationship, has expressed concern over our use of the name XPod. We believe that we have a legal and ethical right to use the name, so we're disappointed by the situation. We have chosen to change the name to XPlay at this point, rather than risking damage to our relationship with Apple.

Mediafour also notes that it's MacDrive software (see item directly above) already allows Windows PCs to use Apple's iPod as a hard disk.

Outlook 2001 hanging with Time Zone in OS X Classic: problem and workaround. December 5, 2001 -- Darryl Zurn reports another problem with Outlook 2001 hanging while running in Mac OS X Classic. He also provided a workaround:

I've been running OS X occasionally with Outlook 2001, and now since upgrading to 10.1 or 10.1.1 (I didn't use Outlook between the two upgrades!) I've been getting an odd hang.

Starting Outlook 2001 in OS X used to give a small dialog asking to set the Time Zone. That went away with one of the OS X upgrades, I don't remember which one, but now that dialog is back and won't take "OK" for an answer!

The dialog would pop up incessantly preventing any work from being done, and selecting any of the 4 dialog time zones (for Central time, either Central America, US Central, and 2 others) didn't make any difference, the dialog would pop back up within a second.

My solution was to reinstall the Outlook 2001 program and create a new profile. This seemed to fix the never-ending dialog, but I would be able to dismiss it after only 2 or 3 tries.

So reinstalling Outlook and creating a new profile seemed to help this problem.

We've had previous reports of Outlook 2001 hanging Mac OS X for other reasons, listed our Outlook Report page.

Multiuser Macs login delay problem with Win server tied to aliases. December 5, 2001 -- We've had a several more comments on the problem of login delays to Windows SFM file servers with the Mac's Multiple Users feature. David Stone presents a solution that was offered before, but goes into more depth explaining it:

Mac systems newer than sys 8.6 have a new AppleTalk client that saves options for connecting to servers at startup as alias's in the servers folder of the system.

I have found on all Win NT systems that connections form Mac clients to the same server duplicate so that some workstations have upwards of 40 alias's to the same server. Each of theses alias's try to resolve on startup - hence the slow down. This effects single and multi user Mac setups! The solution is to periodically delete theses alias's.

Victor Wise also ties the problem to aliases in the Recent Server folder:

I've seen this problem before especially after a move where there are a number of alias's in the Recent Server folder. It seems the MacOS is trying to verify each of those servers and it takes a while for it to time out. If they check their recent servers folder for unused/old shares it may speed up log in.

Problems getting Cisco VPN 3000/5000 Client for Mac OS X. December 5, 2001 -- Several readers have reported being unable to access the Mac OS X virtual private network (VPN) client for the Cisco VPN 3000 and 5000 system. If you've been able to download it and can shed some light, please let us know.

Saving problems with AppleShare IP 6 and AppleWorks. December 5, 2001 -- A couple of readers report having problems similar to the problem we've been reporting with Macs saving from Word to NT Server -- except with AppleShare IP servers. David Jorgenson reports on having a problem with AppleWorks:

This year in our Middle Schools we upgraded our client machines to Mac OS 9.1 (from 9.0.4) and moved to AppleWorks 6 from v.5. The server are all AppleShare IP 6.2 servers, running Mac OS 8.6, which was completely rebuilt before the start of the school year.

Mounting, searching and looking through the mounted volume is no problem, with no delays. However, when opening or saving a file in AppleWorks 6, it takes a long time to display the folder contents, and navigate to where you would like to open or save a file. There are also some MacOS 8.6 machines with AppleWorks 6 that are displaying the same symptoms, just not as severe.

AppleWorks 5 on the same machine screams, it does seem to be limited to AppleWorks 6. And if AppleWorks 6 is open, some (but not all) programs exhibit the same tendencies. I have tried updating one of the machines to 9.2.1 and tried the latest Apple Ethernet Update to no avail.

Peter Lennon from the UK says the problem of saving from applications is known with AppleShare IP:

This was reported on the AppleShare IP list and may affect NT machines, though I can't confirm it. The model for sharing is different, the permissions structure is different, and I don't use NT for file sharing in my school - Macs and PCs share from ASIP.

However, it seems that some apps require an invisible "Temporary Items" folder on the volume to which they are saving - not simply on the boot volume of the local HD. The user must have R/W permission to this folder.

It is a pain in the neck, but not difficult, to fix on ASIP and I have posted a solution on the relevant list. It involved using ResEdit to make the folder visible - actually creating the folder or duplicating it in some instances - and then setting the privs. Can be done from a client.

As I say, I don't use NT in this mode, but it may be worth someone in this position following up.

If you've seen these problems, please let us know.

(For previous reports on AppleShare IP, see our AppleShare IP Reports page.

More delays when Macs connect to Win2K server. December 5, 2001 -- Daryl Toops reports another instance of logon delays for Macs and Windows 2000 Servers:

I have 2 Macs connecting to Windows 2000 Server for almost a year now. Usually when the passwords get changed, Windows can take up to 10 minutes to log-in the Macs. For some bizarre reason, after the Macs have logged in about 20 times, they start to log-in to the Windows Server in under 5 seconds. It's like the software suddenly remembers that the Macs are allowed to log in.

Blue Label PowerEmulator crash on quit. December 5, 2001 -- Pascal Desmond has a problem quitting the Lismore System's Blue Label PowerEmulator running Windows 95 on an iBook:

I can't seem to quit BLPE properly. Oddly, it worked very well for the first 5 days.

Generally I run BLPE with all Mac programs shut down. I shutdown Windows 95 correctly and get the message advising that it is now safe to shut down your computer. Pressing Command Q or Command Esc locks up the computer. I have to crash start it (Command, Control, Power button) to get it going again.

I have an iBook with Mac OS 9.1 and 128 MB memory. BLPE is allocated 48 MB memory.

If you've seen this problem, please let us know.

SMB, AFP problems persist with Mac OS X 10.1.1 upgrade. December 5, 2001 -- The Mac OS X 10.1.1 upgrade was supposed to fix some problems with SMB file sharing (access to Windows file servers). Reader Shawn Christie did not solve any SMB or AFP problems.

StuffIt 6.5.1 ships for French, German, and Japanese. December 5, 2001 -- Aladdin has shipped the French, German, and Japanese versions of StuffIt 6.5.1, the cross-platform file compression/decompression utility for Mac OS 8/9 and OS X. (The English version has been shipping.) Upcoming VPC patch may fix Win 2k modem problem. December 3, 2001 -- Ed Dyer received an email from Connectix tech support confirming the Virtual PC 4 problem of failure to detect a modem, which we reported earlier in the year. The message also says the problem will be address in an upcoming upgrade:

I regret to inform you that our development team has reported an issue with Windows 2000 detecting modems in VPC 4.0. The problem is being addressed and a fix should be available in a VPC patch. This patch will be posted on the Connectix web site ( when it is released in the next couple of months.

I apologize for the inconvenience this may have caused.

Mary Stoner
Connectix Technical Support

Ed also found the workaround we reported last May verified by Warwick Teale, who found it on the Connectix web site:

In the settings when you click on COM1 Port there is a check box for Non-modem device. The secret is to either check or uncheck that box. (If the box is unchecked you need to check it and if it is checked ... Uncheck the box.)

Suggestions for Multiple Users delay in logon to Win Server SFM logon. December 3, 2001 -- Several readers responded with suggestions to last weeks' report of delays in accessing Windows 2000 server with Mac OS's Multiple User feature. Mike Brady (of Trinity College Dublin) suggests the following:

John, this is a little off what you want, as it's probably a slightly alternative approach to Kyle's problem, but we have been using Multiple Users together with a Windows 2000 server running SFM for some time now (and we were using NT server before that). We use Multiple Users on Mac OS 9.1 and 9.2.1 set up to allow only local users - of whom there are only two, "Admin" and "User" to log on. The "user" has limited privileges. When a "user" attempts to log on to Multiple Users, a custom program displays a login dialog (picture attached), gets a name and password from the user and validates it by trying to mount the volume, on a W2K Server volume, that contains the user's personal folder. If successful, the desktop and Documents folder on the Mac are cleaned up, an alias to the user's personal folder is put on the desktop and the volume it is on is also mounted. Finally the user gets access to the machine.

Tim Mallon has another suggestion:

Tell Kyle Crawford to double check his System Folder / Server Folder, and to make sure he doesn't have any "old server / share" alias in there. This will cause very long mounts, i.e. the Mac spins it's wheels looking for something that it's there. It could take several minutes before the Mac gives up, and moves on.

Workarounds for problems saving files on NT SFM. December 3, 2001 -- A number of readers responded to last week's report of a problem with saving files to NT SFM volumes from Mac applications. David Theoharides, who sent the original problem, reports with his workaround:

With further testing we have narrowed the problem down to the new dialog box that is used for file opening and saving with AppleWorks 6 and Word 2001. In an experiment with an OS 8.6 machine and an OS 9.1 machine we used Word 98 which uses a different file dialog box.

These dialog boxes open instantly. When using AppleWorks 6 on these two machines and opening the file dialog boxes, they take a long time to "settle down" and let the user save or open the file. Apparently these new Dialog boxes have extra features and code that is not efficient in a Network situation. We have shut off recent items and servers in an effort to get these newer dialog boxes to respond quicker.

Today we took the Volumes and instead of having 120 folders - 1 for each student - we created folders like A-F, G-O, etc... and placed the individual student folders in them. These dramatically improved the response time of the newer Dialog file save/open boxes.

F. Stuckey can said Microsoft told him it was a bug:

Been there...done that.

While serving as the IT Director for Texas Lawyer we determined a need to install SP6a on our NT4 PDC. Immediately, our Mac users noticed the "sorting." On some occasions the "sort" would take >10 min, as we had approximately 100 gigs mounted for Mac and some of the folders were extremely large. Shortly afterwards, we noticed an even larger problem. When a user would save a large file (over 3 MB), it would spawn a memory dump on the NT4 SP6a box. I immediately called Microsoft, and was told that it was a known issue, and to call another number (at a cost to us of $245.00).

Derek Smith changed some Finder settings:

In our setup we realized a performance gain a few years ago when I set the server folders to List view and show only the name of the folders: no date, size, kind, etc., and made sure that Calculate Folder Sizes was unchecked. (We migrated from NT SFM to 2K SFM this summer & the technique is still valid.)

Also, these settings must be made when logged in as the Server Administrator if they are to stick for all users.

Patrick Exner has another suggestion for the Mac side:

Try to delete (completely) the folder named "Servers" inside the System Folder. This may help.

For more general suggestions for NT SFM performance, see our Windows Server Tips page.

Cleaner 5.1 multimedia converter adds Sorenson, XP support. December 3, 2001 -- Two weeks ago, Discreet released Cleaner 5.1 (US $599), the latest version of the "transcoding" software for Mac and Windows that can covert between streaming video formats, including QuickTime 5, Windows Media 8, and RealSystem 8.5.1 codecs. (See also the press release.) The new version adds Sorenson Video 3 codec support, improved MPEG output and Windows XP support. Cleaner 5 was previously known as Media Cleaner 4 from Terran Software, which Discreet recently acquired.

We've updated the product listings on our File Solutions page to reflect these changes.

Mac UnAce to merge with MacRAR. December 3, 2001 -- In response to our November 26 report of the apparent disappearance of Mac UnAce compression utility from the web, Ian Warwick informs us that it will be "merging" with the MacRAR compression utility in some form. The MacRAR web site says that this merge will occur in a few weeks, and that there will be a new Mac UnAce web page up them.

MacWindows maintenance updates. December 3, 2001 -- Over the weekend we updated product links on our Network Solutions page. We also updated our selection of book recommendations on our Books page.

eWeek says OS X 10.2 delayed until summer. December 3, 2001 -- An eWeek story quotes unnamed sources that Apple is delaying the release of Mac OS X 10.2 (code-named Jaguar) until next summer. eWeek says that Apple was planning to release 10.2 in January. Apple has not verified the report. As we have reported before, a 10.1.2 upgrade is expected within a few weeks.

August updates ODBC OverDriver for MacOS. December 3, 2001 -- Last Friday, August Software today shipped Open Database Connectivity (ODBC) OverDriver 3.51 for Macintosh, a new version of its ODBC connectivity software. OverDriver works with August's ODBC Router to enable Mac application, such as File Maker Pro 5.5 and Microsoft Office, to access SQL database systems, such as MS-Access, ORACLE, SYBASE, Pick, DB/2, Rdb/VMS and hundreds of others. Users can download the upgrade. Neither the web site nor the documentation mentioned what is new in this upgrade.

November 2001

Microsoft releases UAM for Mac OS X. November 28, 2001 -- Microsoft has posted updated Microsoft User Authentication Modules (UAM), offering a version for OS X (v10.1) for the first time, as well as one for Mac OS 8.5-9.2. (The Microsoft UAM provides increased authentication encryption when logging on to Windows 2000 Servers running Services For Macintosh.) In addition to OS X support, the new version adds support for NTLMv2 128-bit encrypted authentication.

Multiple users causing long delay in Win SFM logon. November 28, 2001 -- Kyle Crawford reports a problem with using the Multiple Users feature of Mac OS to log on to Windows 2000 SFM:

We are trying to use multiple users to implement some basic access security, but we are having trouble connecting to a Windows 2000 server running Services for Macintosh.

We get a very long delay when trying to connect to the server when logged in as any user except the owner. The Mac appears to be frozen for 7 minutes or so, but eventually the server volume will mount.

This does not occur when using an Apple server, but that is not an option for us until Apple releases some real server hardware. It is similar to an issue with the Microsoft UAM in your Window 2000 report, but we get a long delay and then the volume mounts.

If you've seen this problem, please let us know.

Solutions update: Bochs PC emulator available for Mac OS X. November 28, 2001 -- The open source PC emulator Bochs 1.3 pre1 has been ported to Mac OS X. This is a prerelease version written by Kevin Lawton--Bochs previously ran only on other Unix systems. (There was a MacBochs port for OS 9 and earlier from someone else,but this has not been updated in several years.) We've added Bochs to the list of emulators on our Operating Systems Solutions page. (Thanks to Dennis Keller for the tip. )

School principal reports performance problem with saving files to NT. November 28, 2001 -- David Theoharides reports this problem:

We have come across a new problem using iMacs and iBooks w/ OS 9 and a NT Server 4 with latest Service pack 6a. The server has 512 MB of memory and does file sharing for the Macs. The problem does not appear with Macs using OS 8.x or lower.

When a user using Os 9 or 8.x opens a mounted network volume on the Desktop from the NT server they can quickly look at all the the folders and files on the volume. This works well in both OS 8 and 9.

But when a user is using an application such as Word 2001 or AppleWorks in OS 9 and tries to SAVE to the network volume, the new file management window that opens in the application takes several seconds (and at times up to a minute) to "settle down" before the user can actually type in a file name and save. "Settle down" means the file save window appears to be SORTING the folders- they actually appear to be being put in order. There are 5 main folders on this network volume (from the NT machine), with about 120 student folders in each of those folders. There are likely 10-30 files in each folder.

When we use Word to save a file on a machine using OS 8.x, the file save window performs quickly with no delays.

Apple suggested upgrading the service packs on NT... we had already done that. We also tried upgrading one machine to OS 9.2. No difference.

My Tech guy also says that when using Word 2001 on an OS 8.6 machine that the file saving window is the same window style that is used in OS 9 and that file saving using a Word and OS 8.6 with this window is noticeably slower then using AppleWorks 5 on the 8.6 machine. On the iMacs with Airports it is unbearable and essentially unusable in the classroom.

If you've seen this problem, please let us know.

Apple says Microsoft antitrust settlement is anticompetitive. November 28, 2001 -- A CNET story reports that Apple has criticized the settlement to the Microsoft antitrust suit by the Justice Department. The settlement would have Microsoft distribute $1 billion of free software, training, and services to schools, eating into Apple's education marketshare. The story quotes Apple CEO Steve Jobs as saying that the settlement that encourages Microsoft to "unfairly make inroads into education, one of the few markets left where they don't have monopoly power." A spokesperson for the Computer and Communications Industry Association said that "by allowing Microsoft to flood the education market with free software--at virtually no cost to the company--the court will be virtually assuring that no other competitor will be able to charge for its products."

Clarification on fix for Win Server/TrendMicro 5006 error. November 27, 2001 -- Responding to yesterday's reader comment of the inability to locate the update for TrendMicro ServerProtect that fixes the 5006 error problem, Ken Truesdale clarifies the issue:

The Trend Micro Server Protect Scan Engine for NT has a version 5.63. This should not be confused with the version number for the Management console which is at 5.31 (I wasn't clear on that in my original post).

I received the updated scan engine directly from their support staff, so it may not yet be posted. I'm sure if you call in, they'll forward it to you.

OS X AppleTalk file sharing problem with NetWare. November 27, 2001 -- Shawn Christie has a problem accessing NetWare volumes with Mac OS X:

Under OS X 10.1 and 10.1.1 I've been having a problem copying files via AFP over AppleTalk to our NetWare 4.11 server (SP6 I believe) at my place of business. Copying multiple files or a file larger than a couple megs always results in the never ending spinning wheel. A force quit of the Finder is the only way to end it. Sometime OS X recovers, other times in takes the whole OS down (nice!). I should add that the NetWare Server is running the AFP service and Mac clients running OS 8.0-9.2 do not have this problem. This problem has been seen on multiple Macs running OS X 10.1 or 10.1.1.

In addition to this I noticed this problem at home transferring files to Windows 2000 server SP2 running SFM with AT and IP transfers. The sad part is I didn't have this problem when running OS X 10.0 through 10.0.4, at least with using AT over IP.

This is a very frustrating issue and is preventing us from moving forward with OS X on the company LAN.

If you've seen this problem, please let us know.

More OS X file sharing problems: SMB and AFP. November 27, 2001 -- Hanz Makmur also reports on problems with Mac OS X file sharing with the Apple File Protocol (AFP), as well as another problem with SMB (accessing Windows PCs).

I notice other problems with SMB and AppleShare (AFP) on MacOS X 10.1.1 too.


If you've seen any of these problems, please let us know.

Another NetWare Mac user can't get into folders. November 27, 2001 -- Byron Duvall adds to our reader reports the inability to get into NetWare based folders:

We have the same problem. We just installed new NetWare 5.1 servers and started migrating users to them. On the Macs with Prosoft's client version 5.13 installed, whenever we use an application that uses the newer style "Navigation Services" dialogs, drilling down to a folder causes us to be booted back to the "Desktop" menu.

We have narrowed it down to NSS volumes only. The SYS volume (which is traditional) on the same server works correctly under the same circumstances. We are running dual-NICs on the new servers using Cisco Fast EtherChannel. We disabled this, and even forced the NIC into 10 Half with no luck. We have also tried running MACFILE.NLM on the server, but had no luck there either. We installed the latest NSS update for NetWare 5.1. We are running the latest service pack as well.

Our next thought was to try Native File Access Pack (NFAP), but now that it's out of beta, it can't be downloaded from their website. I just noticed today that there is a version 5.14 available from Prosoft via e-mail, but I'm not holding my breath that it will fix this problem.

Conflict between DAVE 3.1 control strip module and Action GoMac. November 27, 2001 -- Yesterday, MacFixIt reported a conflict between the DAVE 3.1 control strip module and GoMac running in Mac OS 9.x. (Action GoMac is a Windows-like Start menu and TaskBar for Mac OS.)

WebMerge 1.9 adds faster web page generation for Mac and Windows. November 27, 2001 -- Yesterday, Fourth World released WebMerge 1.9 (US$69), software for Mac OS and Windows that generates static Web pages from database files. The new version improves performance, adds an ability to choose between generating detail or index pages, and provides more detailed feedback for user errors in templates. WebMerge 1.9 can work with any database that exports in Merge or tab-delimited format, including FileMaker Pro and Microsoft Access.

Word X cannot handle long filenames. November 26, 2001 -- The recently released Microsoft Word X (part of Office X) for Mac OS X cannot save files with names longer than 31 characters--even though Mac OS X can handle long file names. If you try to save a file with a long file name from within Word X, and error message tells you that you must use a name with 31 characters or less. You can rename files with long file names in the Mac OS X Finder. Word X will open these files, as well as files with long file names created on Windows, but will display a 31-character truncated file name in the title bar.

Word X also prevents you from saving a file with a name containing a slash (/ or \)--illegal characters in Windows, but allowed by Mac OS X.

DigiTunnel--New VPN client in the works for Mac OS X. November 26, 2001 -- Gracion Software is working on DigiTunnel, a virtual private network (VPN) client for Mac OS X. (Last July, we reported that Gracion was interested in hearing from readers if such a product was needed.) Gracion says that DigiTunnel will support the PPTP protocol to enable Macs to use the VPN server running on Windows 2000 servers. IPsec will not be supported in version 1.0. DigiTunnel will support the MS-CHAP v2 and MPPE authentication protocols. Gracion says that DigiTunnel will support Classic applications as well as Mac OS X native application. Gracion has not announced a ship date, but has said that there will be a public beta. (Thanks to Stephen Dampier for the tip.)

TunnelBuilder VPN client won't be ported to Mac OS X. November 26, 2001 -- An Efficient Networks web page says that the company will not port the TunnelBuilder virtual private network Mac client to Mac OS X. TunnelBuilder was one of the first VPN clients for Mac, supporting Microsoft's PPTP protocol.(Thanks to Bryan Diegnan.)

Using the Apple Pro Keyboard with Windows. November 26, 2001 -- A reader named John reports:

The Apple Pro Keyboard works great with Win2K (no driver needed). I'm using MS IntelliMouse and Apple Pro Keyboard on both Mac and IBM (they are connect to a USB hub).

A discussion forum at describes several other people using the Apple Pro Keyboard with various versions of Windows.

Mac Unace disappears from the net. November 26, 2001 -- Rob Bester noticed that a link on our our Compression Solutions page to Mac UnAce no longer worked. Mac UnAce is (or was) a free Macintosh utility for decompressing .ACE archives from PCs. Several searches of the Internet on our part did not turn up a new location for Mac UnAce. If you know where Mac UnAce can be located, please let us know.

WEP Key Maker -- Airport/WiFi Solution. November 26, 2001 -- Developer Mark Chally has created a free utility, WEP Key Maker, a Mac utility that generates a hexadecimal WEP key from a pass phrase for use with Airport cards and third-party IEEE 802.11b wireless access points and routers.(See also screen shot.) Chally describes it:

WEP Key Maker generates a hexadecimal WEP key from a pass phrase. IEEE 802.11b (aka Airport, Wi-Fi) uses a 104- or 40-bit (aka 128- and 64-bit) key to encode packets with WEP encryption. Third party devices typically use a hexadecimal key, which WEP Key Maker helps create. Generating such a key from a pass phrase makes it easy to create and reproduce a key without writing it down. The key can be copied from WEP Key Maker's dialog and pasted directly into Airport dialogs and third-party software. WEP Key Maker also creates keys of other lengths.

NetWare and OS X--client in the works. November 26, 2001 -- A source who wishes to remain anonymous passes this on about Mac OS X access to NetWare networks:

Prosoft has been hired to create an OS X client and their original time frame was IP client by end of Q4 2001 and IPX by end of Q1 2002. Unfortunately due to some problems they ran into, the time tables have been shifted back at least one quarter.

Also, If you are running Novell 5.1x or higher, it is possible to authenticate using Windows authentication (SMB). 5.1x you need a patch and 6.x is native.

As for 5.13 client not working in classic, it won't work because Classic can not touch the physical layer (network card).

Update on Win 2000/delete TrendMicro ServerProtect file deletion problem (5006 error). November 26, 2001 -- Joerg Erdei send an update to his report on the Windows 2000 Server conflict with TrendMicro's ServerProtect:

I just have upgraded a Win 2000 SP1 server that has no problems to SP2 only (that is: w/o any additional updates). The -5006 problem immediately appeared on that one when realtime scanning of TrendMicro ServerProtect (v5.31) is enabled, so I can excluded any security updates, IE 6.0, etc as part of the problem.

As to Ken Truestale reporting the problem being fixed with v5.63, I cannot comment on this for according to Trend ServerProtect Management Console, v5.31 is the most recent one. Also TrendMicro web and ftp site do not know of anything more current.

Microsoft UAM for OS X may be in the works. November 26, 2001 -- Brian Little reports that Microsoft is working on a Mac OS X version of a user authentication module for accessing Windows servers:

I emailed a while ago asking if you'd heard anything on the MS UAM (or equivalent) for OS X. Well, I finally persuaded one of our network geeks to call their MS inside sales folks. As usual MS was a little vague about exactly WHAT the solution would be, but they did say it would release with .NET, which they cited as "in 1Q 2002."

Microsoft releases Hotmail fix for Entourage 2001. November 21, 2001 -- Microsoft has posted a fix for Entourage 2001 to enable it to access Hotmail. The Entourage 2001 Hotmail Updater fixes a problem caused by a change in the Hotmail authentication method, a story we first reported on November 5. The problem also affected Outlook Express -- Microsoft released Outlook Express 5.0.3 to fix that problem. Entourage X still has the problem, but Microsoft says it is working on a patch for it as well.

Mac OS X Server 10.1.1 update improves SMB printer sharing, WINS registration. November 21, 2001 -- Apple has posted a Mac OS X Server v10.1.1 update, which improves services for Windows clients, among other improvements. From the Apple readme file:

This update delivers improved improved reliability and performance of Apple file services, Apache web and Mail services under heavy load. Enhancements have also been made to improve server administration, SMB printer sharing, WINS registration and system clock accuracy.

Office Mac OS X ships; FileMaker copromotes. November 21, 2001 -- Microsoft shipped Office X for Mac OS X (US $500; US $299 upgrade; $149 upgrade until Dec 31). Overall, it's a welcome effort. (See also the CNET review). From a cross-platform perspective, not much has changed from Office 2001. Excel X now can open FileMaker files and Word lets you open AppleWorks 6 files. We would have liked to have seen the ability to open Microsoft Access in Excel, however. Word, Excel, and PowerPoint files are still compatible with the Windows versions.

FileMaker, Inc., is doing a copromotion with Microsoft, offering US $100 ($150 CDN) off the price of FileMaker Pro 5.5 for Mac OS X for people who purchase Office v. X (full version or upgrade).

Problems with SMB support in Mac OS X 10.1. November 21, 2001 -- Peter Thompson reports of these problems with Mac OS X 10.1's SMB client:

SMB connection is a welcome additional to Mac OS X but it does have problems (even in 10.1.1). The main one being it's loose connection between the real file and it's hidden file providing Mac OS specific info. For example, I created a ZIP file with DropZip, before DropZip had finished, I renamed the file. The Mac OS correctly reported that the file was still in use and the file name wouldn't change. However the hidden file had been renamed! So after DropZip finished, I tried to rename the file again, to which the OS replied that "a file with that name already existed." Now I have the invisible file with the new name and the actual file with the old name. Since Mac OS X will not show me the invisible file, I had to delete/rename the invisible on a Windows box so that Mac OS X could get back in sync.

On a separate occasion, the OS pulled me out of a file rename in such a way that the file was rendered useless. Even Windows NT utilities could not access the file, though it was listed on disk. It seems like the SMB implementation could have done with some more testing before release.

If you've seen these problems, please let us know.

Response to AppleTalk printers/Win 2000 cluster issue. November 21, 2001 -- Dan Schwartz (of the Mac-NT Mailing List) responded to our reader report of a problem with AppleTalk printers and Windows 2000 Clusters with some advice:

In reference to Irina Ruvinskaya's "AppleTalk Printing Devices monitor with Win 2000 Cluster" problem, there are three salient points:

1) Print spoolers use almost no CPU resources to begin with. In fact NT4 running on a Pentium 200 can easily spool 60 to 80 PostScript® printers; so I would be leery of trying to add the complexity and headaches of clustering. On the other hand, two separate NT spoolers can target to the same printer, simply requiring a change in the Chooser if one NT box goes offline;

2) Since CPU resources are so small, you can also use NT4/Workstation or Win2K/Pro as an AppleTalk spooler, stashing it on the receptionist's PC. Although the Pro/Workstation flavors of NT lack "Services for Macintosh" they *do* have AppleTalk as an option;

3) Unlike IP, AppleTalk (and NetBEUI, for that matter) does not like to share addressing. Clustering is "sort of" the reverse of NIC "teaming" where multiple NIC's on a single server are combined to increase throughput into a switch. Several months ago, I wrote a "recipe" where two or more i80559 NICs are "teamed" with only IP bound to them; while another NIC - A different brand using a different driver - has only AppleTalk (& NetBEUI, if applicable) bound to it. Intel had a tech note about teaming vs NetBEUI; and AppleTalk behaves essentially the same way.

In short, if you see NT/2000, exotic NIC setups, and NetBEUI, you can pretty much assume the same applies to AppleTalk.

However, don't throw the baby out with the bath water: AppleTalk's Printer Access Protocol (PAP), which spans OSI layers 4 (transport) & 5 (session), was designed from the ground up for network printing. The alternatives are a limited length parallel cable, the unidirectional LPR, and the flaky JetDirect.

XPod Software will let Windows use iPod. November 19, 2001 -- Mediafour Corporation is developing XPod, Windows software that will enable owners of PCs to use the new Apple iPod portable MP3 (and AIFF and WAV) music player. As is the case with Apple's software, the new XPod software will enable Windows owners to use the iPod as both a hard drive and portable music device. Mediafour describes the software:

XPod makes the Apple iPod appear to Windows users as a typical removable disk for the sharing of data files. It also provides a simple Explorer-based interface and plug-in Windows Media Player functionality for the transfer of music. The iPod will appear as a removable disk under both Windows and Mac OS, making it a powerful tool for the cross-platform sharing of files of any type, including music.

XPod requires Windows Me/2000/XP and a FireWire (IEEE-1394) port for the iPod. Mediafour did not provide a release date or estimated cost, but did say that a public beta would be released soon.

New TrendMicro Server Protect build fixes the 5006 error. November 19, 2001 -- Ken Truesdale says that TrendMicro has a fix for the 5006 error with empting Windows 2000 trash:

I too was experiencing the 5,006 error when trying to delete files from our Win2K server. We also have TrendMicro Server Protect installed. I contacted Trend Micro and after working the problem for a bit, they provided a new scan engine (version 5.63). Initial tests show that this has fixed the problem.

Meanwhile, Joerg Erdei confirms that the Trend Micro ServerProtect is the cause of not only this problem but of two other errors posted at MacWindows in recent months:

I can confirm that Trend Micro ServerProtect is the culprit. It is the cause of error -5006 (and -1805) as well as of the problem I posted back in October ('Apple Menu Options problem--and workarounds--with Win Server SP2. October 2, 2001').

Erdei also sent us a table of test results on the problem as it varies with the version of Mac OS and other variables. You can read his full report on our Windows 2000 special report page.

Anyone need NTFS for Mac? November 19, 2001 -- Thomas Tempelmann, developer of the Joliet Volume Access, would like to know if anyone would use software that would Macs access to NTFS-formatted FireWire disks (not network volumes). He is considering creating this software. If you would be interested, you can email Tempelmann. He asks that you let him know how much you'd pay for such a product, and whether you'd need it for Mac OS 9 or Mac OS X.

TunnelBuilder VPN client does not work with Mac OS X--no native version in sight. November 19, 2001 -- Nadine Bailey reports that the TunnelBuilder virtual private network client for Mac does not work with Mac OS X Classic:

Just thought I would let you know that TunnelBuilder does not work with OS X not even through the Classic environment. I did try to contact Efficient Networks and ask if there was going to be anything developed to use with OS X and got a "I don't know" response. Too bad since it is a good product.

Update AFP issues with Mac OS X 10.1.1 November 19, 2001 -- Rick Zeman responded to our November 9 report of NT server files that would not delete:

This also happens with X connecting to a Netware 5.1 SP3 server running the AFPTCP.NLM. I suspect that this fix (Mac OS X 10.1.1) may cure it:

* Fixed problem with AFP attributes corrupting 1024 byte zones.

On another note, there is an acknowledged problem with X and network-based Trashcans not working (all files must be deleted immediately). No mention of any fix for that in the notes unless it's covered by one of the other AFP fixes.

Adrian Fry, who reported that QuarkXPress hangs when he accesses files on AFP servers notes that 10.1.1 and a disk repair fixes the problemL

[After installing 10.1.1] I have had time to play around with Quark a bit, and it seems that bug HAS been squashed - I had some hard drive errors to fix with fsck-y!

Outlook 2001 in OS X Classic. November 19, 2001 -- Daniel Foshee reports some more errors with Outlook 2001 when run in Classic mode in Mac OS X:

It works well enough in Classic mode, though I get the Time Zone change window every time I switch Startup disks (from OS X to OS 9.2.1), and now I'm getting an 'exchange server is unavailable' error message, with a retry or cancel button; hitting the retry button fires up Exchange as if the error message had never shown up.

(For more on Macs and VPN, see our VPN special report page.)

AppleTalk Printing Devices monitor with Win 2000 Cluster. November 19, 2001 -- Irina Ruvinskaya asks this question about a Windows 2000 Cluster and AppleTalk printers: "Has anybody found a way to modify the registry to allow creation of AppleTalk printers on the virtual node?" Ruvinskaya sent us a detailed report on registry edits and what was attempted. You can read this report on our Microsoft Cluster Server special report.

Cross-platform flat panel display. November 19, 2001 -- Tim Brown reports on a flat panel display that works with Macs and PCs:

The Sony 15" Flat Panel LCD (Model SDM-N50) can be used with both Macs and Windows machines, it even has a built in switch and comes with a Mac adapter. The monitor actually has two SVGA inputs on it and a little button that lets you switch from input one to input two. And seeing as it comes with a mac adapter it would be perfect for anyone looking for a PC/Mac compatible monitor.

Fixes for Word 2001 file corruption on Win servers. November 15, 2001 -- From the Netherlands, Bas ter Beek writes with a pair of suggestions to prevent Word 2001 file corruption on Windows NT and 2000 Servers:

The mystery "Word 2001 file corruption on NT4 volumes" located on your NT Unsolved Mysteries page might be due to read-only permissions on the directory. If the directory is set to read-only, that would cause the problem described, as Word won't be able to create the temporary files that it needs for every file.

After upgrading to Office 2001 we were receiving problems when Multiple "limited" users 9.2.1 saving directly on NT4 and Win2K file servers. During save the following error message appeared: "Word cannot complete the save due to a file permission error". Resulting in corrupted Word Work files on the server. Some other applications received errors while saving on our NT servers.

Solution 1: When turning of Multiple User or when using the owner account we received no errors.

Solution 2: After Turning off realtime "antivirus" scanning on our NT4 and Win2K file servers the problem went completely away.

We use OfficeScan form TrendMicro. After this saving was much faster, Open dialogs were faster and file corruption errors where gone.

Found similar solutions on Microsoft's website regarding NAVirus realtime scan resolving in the same error for Windows clients.

Update on Outlook 2001 mime encoding problem. November 15, 2001 -- Matthew Wallis sent an update to his July 6 report about Outlook 2001 problems with MIME encoded attachments:

I thought you might like to hear an update on the problem we were having with MIME encoded attachments sent from Outlook 2001 being unopenable in PC e-mail clients (OE, CompuServe, Hotmail) but OK in PC Outlook. Microsoft said they were able to replicate the issue, and after first saying that the problem had not been reported before as there was nothing in the knowledge base it turned out that in fact it had been reported and that a fix for the problem had been refused. They also said that in fact Outlook 2001 handles MIME encoding in a RFC-compliant way but that the problem occurs because of the receiving software not being able to handle this method (introduced in 2001 presumably as there is no problem if you use 8.2.2), or in other words it's an "interoperability" issue.

Trend Micro ServerProtect found to cause error -5006 with NT and W2000 Servers. November 15, 2001 -- Two readers have reported that Trend Micro's ServerProtect virus protection software is causing the 5006 error when deleting SFM files on Windows servers. Dieter Gohl wrote:

I figure out what the problem is in our case. The errors will be caused by TrendMicro ServerProtect. After stopping the two services on the servers all works fine. I pose a question to the support of our Trend Micro distributor and they told me that Macintosh are not supported by TrendMicro ServerProtect.

Drew Robertson reports:

Found the cause to the Error -5006 problem. We are running Trend Micro's Server Protect. The antivirus software automatically upgrades itself from the Internet. Scan Engine 5.5 and above cause the problem.

I have no clout with Trend Micro so I doubt a fix will be out any time. I should also point out that Ryan Powell with Premiere Conferencing put forth great efforts to find the problem. Everything pointed to Trend when he and I discovered it was our only similarity outside Windows 2000 SP2.

Mac OS X deleting files on NT SFM shares. November 15, 2001 -- Jason Froikin comments on our November 9 report of a files/folders on an NT Server that won't delete from Mac OS X. Froikin explains:

MacOS X is right, the folder *IS* in use. The problem is that MacOS X creates hidden files (.DS_Store, .Trashes, etc.) within the shared folder, and then leaves them open. So technically, the folder *IS* in use. One possible workaround might be to unmount the drive, mount it again, and then toss the folder without opening it. Hopefully, Apple will fix this soon.

In case you're wondering, .DS_Store is where MacOS X stores information which used to be in the Desktop and AppleShare PDS files in Classic MacOS. .Trashes should be fairly self-explanatory.

OS 8.x alias problem with Novell Native File Access: fix is available. November 15, 2001 -- Several readers have responded to our November 9 report of aliases not working with Novell Native File Access. Douglas Phillips of Novell says this is a known problem and that a fix is available:

Yes this is a known problem, (I think it was even in the read me). It only effects Mac OS 8.x, I think there is a patch file out on our support site and the fix will be in SP1.

John McGonigal elaborates on the fix, which he says does indeed work:

The latest update is that Novell has developed a new build on the AFPTCP.NLM that is the core of the Native file access that allows Macs to connect to NetWare 5.1 or later servers using Apple Talk Client. I received a test version today, installed it and it solved the problem(that is aliases would allow access to services). This patch is in the nonsupport patch phase right now. I suppose that Novell will be posting an update in the days to come.

Another interesting note is that my Mac OS 8.6 had an Apple Share Client 3.8.3 which would only let me mount one of the two volumes on the NetWare server. When I update to Apple Share Client 3.8.8 I could mount both volumes.

The before mentioned AFPTCP.NLM only took a couple minute to install and make operable. That is a cool thing about NetWare.

Another reader described the problem this way:

I run a NetWare network with Mac and Windows OS and have come across a bug concerning Mac OS 8.6 access NetWare 5.1 volumes and resources via aliases. The aliases just do not work. When an alias is used to access a network resource and error message appears that says the resource (file, volume, application) can not be found on the network. Yet on an OS 9.2 machine aliases work just fine.

I saw a very similar problem using an AppleShare IP server running 6.3.3--as I recall, updating to a later version of the AppleShare client software fixed it.

(For more on NetWare and Macs, see our NetWare Report page.)

PowerPrint 5.0--PC printer drivers for Mac--runs in Mac OS X Classic. November 15, 2001 -- Strydent is now shipping PowerPrint USB 5.0, the latest version of the Mac software that enables Macs to print to hundreds of PC USB printers with parallel ports, including multifunction printers. The new version will run in Classic mode in Mac OS X (requires OS 9.2.1).  

Outlook Express 5.0.3 fixes problem with access to Hotmail. November 14, 2001 -- Microsoft has posted Outlook Express 5.0.3, which fixes a problem we reported on November 5 of not being able to access Hotmail accounts. Microsoft says:

MSN Hotmail recently upgraded their servers to the latest, most secure technologies and Outlook Express 5.0.3 is the only version of the program that lets you send, receive, and organize your Hotmail messages.

Reader Matthew Short has tried the new version with Hotmail and reports "I can testify that it does work."

The problem also occurs with Microsoft Entourage.

Apple release OS X 10.1.1 update to fix AFP, SMB network glitches. November 14, 2001 -- Apple has made OS X v10.1.1 update available through OS X's Software Update system preference utility. Apple describes the 14.4 MB upgrade:

The 10.1.1 update delivers improvements for many USB and FireWire devices, including support for additional digital cameras, and overall improvements to CD and DVD burning. Enhancements have been made to AFP, SMB, and WebDAV networking, as well as improved support for printing. This update also delivers better application compatibility, including updates to the Finder and Mail application. In addition, hardware accelerated video mirroring has been enabled for the new PowerBook G4.

A report we posted on November 7 had predicted this release.

Apple releases AirPort 2.0 wireless software. November 14, 2001 -- Apple has released AirPort 2.0 for OS 9 and OS X, Mac system software to run AirPort wireless network cards or the Lucent WaveLAN or Orinoco PC Card. New features include:

Proxim announces 100 MB/sec wireless card. November 14, 2001 -- Proxim announced the Skyline 802.11a CardBus Card (US $179) and Access Point ($US 499), 100 MB/sec wireless hardware using the new 802.11a specification. (The 11 MB/sec AirPort cards use the 802.11b spec.) The Proxim Skyline 802.11a CardBus Card is now available for PC notebooks running Windows 98SE/ME/2000/XP. Proxim plans Macintosh support for the first quarter of 2002.

Skyline card good for X-platform wireless network. November 14, 2001 -- Kyle Crump sent this capsule review of the Proxim (formerly Farallon) 802.11b wireless card used in a PC to communicate with Macs:

Just bought the Farallon/Proxim Skyline wireless kit. "The kit" as I call it, is the Skyline wireless card with the wireless gateway. Installation and configuration was a breeze, completely plug and play. In fact, I was up and running in ten minutes. My main purpose was to get more for my money. I currently use the wireless card with my G3/400 (personal) and my IBM Thinkpad 600 (work) and it works perfectly with both machines. I could use a little more range but hey I did get two cards for the price of one. The bonus is being able to configure the gateway with any of my three PCs or three Macs on my home network. Five stars from me.

Another fix for Win 2k SFM "file already exists" problem. November 14, 2001 -- Chris McFarling sent us another fix for the problem of Windows 2000 Server reporting erroneously that a file already exists when Mac users try to copy files to it.

I've found what appears to be a bug in SFM on Win2K (I've only tested this on Win2K SP2). Occasionally, when copying files to a SFM volume, we'll get an error message that states that a certain file cannot be written because that file already exists. This is a bogus message because we're simply copying a folder full of files in which there are no duplicate file names. The fix that I have found to cure this problem is to disable 8.3 file name creation.

By default, when a file gets copied to a Win2K server, the server automatically assigns the file a separate file name, based on the 8.3 naming convention, for backwards compatibility. By disabling this, this SFM problem goes away.

To disable this, edit the registry:


Change from 0 to 1.

StuffIt Deluxe/Mac 6.5.1 update adds contextual menus for Mac OS X. November 14, 2001 -- Aladdin has released StuffIt Deluxe 6.5.1, an update to Aladdin's cross-platform compression program for Mac OS X. The update is free to registered owners of StuffIt Deluxe and StuffIt Lite. The update adds Contextual Menu support in Mac OS X, smart expansion of Palm OS files, DropTar (a drop box compression utility for Unix), and StuffIt Express Personal Edition (also sold separately) for creating customized drop box applications. There are also bug fixes in this release.

Novell and OS X. November 14, 2001 -- Richard Heend reports that the Prosoft NetWare Client for Mac 5.13 does not work in Classic mode in Mac OS X 10.1

Thursby ships Dave 3.1 for Mac OS X and OS 8/9--adds inkjet support. November 12, 2001 -- Today, Thursby Software Systems released DAVE 3.1 (US $149, upgrade $89.95, or free if DAVE purchased in 2001), which comes with separate installers for Mac OS X 10.1 and for Mac OS 8.6-9.2. (DAVE is Mac network software containing client and server file and print services for Windows networks.) Features include:

Of course, we are interested in your opinion of the new build.

Hot fix for SFM UAM available from Microsoft. November 12, 2001 -- Microsoft is offering a fix to the Microsoft User Authentication Module (see KnowledgeBase article Q306485). The patch fixes a problem with Mac users who change their Windows domain passwords by using Services for Macintosh and the Apple UAM. Microsoft says that these users "may not be able to authenticate to some network resources after the password change." The fix is not available for download, but can be obtained by calling Microsoft tech support. Microsoft offers this as a workaround:

Change the password from a client that updates all hashes, such as a Microsoft Windows NT-based client.

We don't know if this patch fixes the various UAM problems reported on our Windows 2000 special report page, such as the recent reports of problems with changing passwords, this question of security, or these older reports.

Reader can't delete NT SFM files from OS X. November 9, 2001 -- Steve Crossman reports a problem of files an/or folders on an NT Server that won't delete from Mac OS X:

When trying to delete files from our NT 4 SP5 file server from my OS X.1 cube, I get the message that the files or folder are in use and cannot be deleted.

They are not in use, and can be deleted from any OS 9 Mac or PC. Sometimes, I can delete all of the files, but not the folder. At other times, I can delete all the files in the folder and then delete the folder, this where trying to delete the folder without deleting the files will fail. Showing privileges on the folder indicated I have full read-write on all items.

Also, X.1 places several files beginning with a period, such as .Trashes .DS Store, that are visible to Macs OS 9 and PC users. I cannot see them from the X.1 Mac.

I've tried holding the Option key when emptying the Trash. File Sharing is not on and the w-drive shown below is on our NT 4 server, not on my OS X Mac.

Bottom line is, for me, that on an NT 4 file server using AFP with the 3 OS X Macs I have, there are many folders that cannot be deleted, that can easily be deleted from a OS 9 Mac, or PC.

If you've seen this problem please let us know.

Reader can't delete files from Win server side. November 9, 2001 -- Dieter Gohl seems to be having a similar sounding problem to the one above, except from the server side:

For the past few days we have been getting error -5006 (afpDenyConflict AFP Deny conflict) on some WinNT4SP6 and Win2000 SR2 Servers. Sometimes we cannot rename or erase files on the Servervolumes. No matter witch user - also the admin-login is affected. Connect the NT4-Server with MSIP - no problem. This is a solution for NT4 but I'm sill in search of a solution for Win 2000.

We don't know if this is related to a Trash problem with Windows NT that was fixes in Windows 2000. (This is reported on our Windows Servers Tips page.)

Problem with aliases and Novell Native File Access. November 9, 2001 -- John McGonigal is finding that aliases to items on NetWare volumes don't work:

I run a NetWare network with Mac and Windows OS and have come across a bug concerning Mac OS 8.6 access NetWare 5.1 volumes and resources via aliases. The aliases just do not work. When an alias is used to access a network resource and error message appears that says the resource (file, volume, application) can not be found on the network. Yet on an OS 9.2 machine aliases work just fine.

I have reported this to Novell (just today) and have not heard back. As yet there doesn't seem to be any information out there on this problem.

If you've seen this problem please let us know.

USB printers and Blue Label Power Emulator. November 9, 2001 -- Kelly Cunningham can't print from Windows using Lismore's Blue Label Power Emulator:

I am running Blue Label Power Emulator on my iBook with Windows 95 as my OS. I'm pretty new to all this cross-platform stuff and cannot for the life of me figure out how to print to my USB printer when in Windows. Lismore has been no help.

If you know of a fix, please let us know.

Problem with Basilisk II 68k emulator on Win ME. November 9, 2001 -- We've updated our Mac Emulators for PCs report page with this reader report about the Basilisk II 68000 (Mac) emulator running on Windows NT:

I've installed this Mac emulator program into PC with NT 4.0 Workstation with SP6a. It work fine. Only thing doesn't like is Photoshop open eps jpeg files -- it's slow. But when I switch to binary format it works the fastest. I've install this program into Windows Me, but it always hangs.  

We've previously had one report of a problem with Basilisk on Windows Me.

Bug fix upgrade Mac OS X 10.1.1 in the works to fix AFP network problems. November 7, 2001 -- The Mac OS X Centric web site has posted a readme file for Mac OS X 10.1.1, and upgrade coming out later this month. Listed there are several bug fixes related to AFP, some of which are reported on our Mac OS X Special Report page.

(Thanks to Rohan Samahon for the tip.)

Workaround for Windows XP problems with iDisk. November 7, 2001 -- An MacWindows reader discovered a workaround for the Windows XP problem with accessing iDisk volumes:

I too was having a problem accessing my iDisk at work with Windows XP. I followed the MacWindows tip listed for Windows 98 and it worked. I opened Internet Explorer>File>Open. I entered the web address "" and pressed "Open As Web Folder". It asked for my user name and password and voila I was connected.

Win 2k Server security hole lets Mac clients modify directory permissions. November 7, 2001 -- The Internet Security Systems site has posted a note describing a security hole in Windows 2000 Server SP1 that enables remote Macintosh clients to "create a subdirectory on an NTFS volume to modify the inherited NTFS permissions." The article says there is no remedy, but also says that problem affects Service Pack 1-- it doesn't mention if Service Pack 2 fixes the problem.

(Thanks to Brian Rosewell for the tip.)

FileMaker Pro 5.5 Unlimited ships. November 7, 2001 -- FileMaker, Inc. has shipped FileMaker Pro 5.5 Unlimited (Worldwide English version, US $999, upgrades $499) for Mac OS and Windows. The new version enables unlimited numbers of web browsers to access a web-published FileMaker database, and offers new web publishing features. There is also support for Mac OS X Server 10.1 and Red Hat Linux 7.1.

4D Academic Standard Edition--free to US and Canadian non-profits. November 7, 2001 -- 4D, Inc., is offering 4D Academic Standard Edition free to academic and not-for-profit organizations based in the United States and Canada. The database software can be downloaded. 4D Academic Standard Edition includes the 4D application, 4D Runtime and additional 4D utilities.

Entourage, Outlook Express 5.0.2 can no longer access Hotmail. November 5, 2001 -- We received this alert from Microsoft:

On October 25, 2001 the MSN Hotmail Servers were updated to provide increased security via centralized Passport authentication. These security updates disabled the ability for Microsoft Mac e-mail applications to access or send e-mail from Hotmail. This applies to Microsoft Entourage 2001 for Mac and Outlook Express version 5.02. Microsoft is currently working on this issue and we will let you know when it is resolved, in the meanwhile to access e-mail from a Hotmail account customers will need to access the Hotmail web site.

When attempting to send or retrieve e-mail from a Hotmail account or configure a new Hotmail account in Entourage or Outlook Express for the Mac the following behaviors may occur after October 25, 2001:

  1. All Hotmail folders disappear.
  2. No folders appear after the configuration of a Hotmail account.
  3. The following error appears:
    1. The Hotmail folder list could not be received. HTTP error. The server cannot fulfill the request. Error: 1500

There is more information at Microsoft KnowledBase article Q311217.

Quark hangs in Mac OS X 10.1 with AFP over AppleTalk connections. November 5, 2001 -- Adrain Fry reports that QuarkXPress hangs in Mac OS X 10.1 when access files on AFP (Apple File Protocol) servers:

I manage a network with several Macs and many PC's connected to Windows NT 4 Server, running Services For Macintosh, and have just upgraded one of the Macs to 10.1.

Having lost the ability in 10.0.4 to connect to the SFM drive (had to use DAVE), I was pleased to see the ability to connect via AFP in 10.1. Classic apps' like Photoshop work fine, but QuarkXPress 4.1 hangs every time I even navigate to the mounted volume on the desktop. Oh yes, I have installed the Apple Ethernet Update 2.0; this seems, after some experimentation, to be a Quark thing.

We would only note that Apple Ethernet Update 2.0 is software for Mac OS 9.2.1, and should not affect Mac OS X.

If you've seen this problem, please let us know.

TIP: Getting Win XP with Orinoco to work with AirPort: update drivers. November 5, 2001 -- Eric Carbone doing fine using his Sony Vaio notebook with Windows 2000 and an Orinoco Gold card to connect to his Power Mac G4 (with AirPort card) set to run as a software base station. However, another notebook PC running Windows XP Professional with an Orinoco Gold card could not connect to the AirPort network. He fixed it by updating the Windows drivers with the Windows update feature:

XP has this nifty new updates site (under Tools in Internet Explorer 6, select "Windows Update") Windows update will let you know if it finds any new drivers for your devices . Sure enough, an update for the Orinoco Gold card came up. I updated the driver and now I am able to see my software base station.

We've added this to our Cross-platform AirPort report.

More on VPC with Windows XP: Win 2k additions, updated XP. November 5, 2001 -- Despite last Friday's report of the Connectix statement that Virtual PC 4 has a bug preventing use of Windows XP, reader continue to reports of readers successfully run Win XP on VPC, with some reservations and suggestions. Randy Padawer solved his previously report problem with restarting:

I'm happy to tell you both that the latest Microsoft online upgrades took care of the restart problem, I think. For whatever reason, I've not had any further problems shutting down and restarting.

Robert Tedder recommends against XP Professional on VPC:

I installed XP Professional into VPC 4 last night not actually checking first whether it should be possible. Certainly I was unable to run Win NT from the i386 folder booting from a W98 floppy but enlarged my existing Windows Me drive by 2 GB, used Partition Magic to split it and installed XP from within Me into the newly created 'D' drive.

XP Professional is slow, and despite allowing 200 MB RAM for that virtual machine, I see VPC 4 taking 230 MB of the iBook's resources. Looks OK in 1024x768! Truly, though, the Home edition would be better suited.

We've also previously noted that there is no Win XP version of VPC Additions. Trentent Tye tried using the VPC Additions for Windows 2000, without much success:

I've tested the Windows 2k Additions in Windows XP and the only thing that appears to work is the mouse driver. Drag and dropping files sort of work, VPC slows down and the mouse gets all choppy like a copy is taking place, but nothing happens. Shared folders don't work either.

Windows XP problems with iDisk. November 5, 2001 -- Tony McDaniel reports that since upgrading his PC to Windows XP, he can no longer access iDisk volumes (Apple's web-based, WebDAV volumes):

I upgraded to Windows XP Pro last weekend, and haven't been able to access my iDisk. I go to "Add a network place" and enter and it prompts for a user name and password. I enter both and the login box comes up again with "" in the user name field. I tried entering my password again, but I just keep getting that dialog. I was able to do this in Windows 2000, but I had problems with explorer locking up while copying files to the iDisk. I had hoped that XP would solve this.

If you've seen this problem, or can access iDisk from Windows XP, please let us know. (See also our previous reports on using iDisk with Windows.)

Possible explanation for Netatalk disappearing files. November 5, 2001 -- Daniel Lautenschleger responded to reports on our Linux page of files on Netatalk volumes disappearing or moving to the Trash:

I suspect the Netatalk issue mentioned on your site is a problem with DID conflicts on the volume. I don't believe this is an issue with the OS but is a known issue with Netatalk. I work closely with the current developers on the Netatalk SourceForge site.

A persistent DID database feature is under development at this time. It's looking very promising. You might have your reader post to the Netatalk developers list with more details and see what he/she finds out.

Older versions of Netatalk do not support some of the newer features such as DID tracking, encrypted logons, and Network Trash fixes.

Head on over to

Connectix says VPC 4 bug prevents reliable Windows XP usage. November 2, 2001 -- Connectix has verified our October 31 report on VPC Additions for Windows XP, and mentioned a bug in Virtual PC. Connectix Kurt Schmucker sent us this note:

Thanks for pointing out the inconsistency on our web site with regard to the Virtual PC additions for Windows XP and Virtual PC Mac. We have corrected our site.

You are also correct that additions are only a portion of what a Virtual PC Mac user needs to use Windows XP: they also need to be able to install the final release of Windows XP in Virtual PC. While we were able to install most of the beta versions of Windows XP, we have uncovered a Virtual PC bug that prevents reliable XP installation with the final release. We are busy working on a fix.

Kurt Schmucker
Director, Macintosh Products
Connectix Corporation

However several MacWindows readers have reported successful installs of Windows XP. We've received a few more. Ron Alcasid said he could install XP as well as the current version of VPC Additions.

FYI, I was able to install Windows XP Professional on Virtual PC for the Macintosh w/o incident. Then I downloaded the Additions for VPC for Windows, which is an ISO image and mounted it using Disk Copy. Then I copied the setup.exe and vpcfiles folders to a folder shared with VPC and ran the installer from within XP.

Trentent Tye has successfull run Windows XP and VPC Test Drive for OS X:

I'd say Connectix is lieing here or doesn't know how to install Windows XP for Virtual PC 4. I have it working in VPC Test Drive for Mac OS X 10.1. Performance is slow, but it works. I haven't tested any of the VPC packs yet, but if you want me to do so, please email me back. As well, if you want me to include screen shots, please tell me to send some.

DiskOnKey is pen-sized, cross-platform storage motion device. November 2, 2001 -- DiskOnKey from M-Systems is a pen-sized USB flash storage device that can run on Windows 98/2000/ME/XP, Windows CE 4.0, Linux 2.4.1, and Mac OS 8.6 and above and Mac OS X, without adding drivers to any of these computers. DiskOnKey devices, which come in sizes from 8 MB to 128 MB (US $30 to $130), will be recognized by all of these operating systems when plugged into the USB port. DiskOnKey can be used to move files between platforms.

Trouble with Netatalk. November 2, 2001 -- Sean McCollough is having problems with files on Netatalk volumes (the AFP server for Linux):

After upgrading our production computers G3 Macs and G4's to OS 9.2.1, 9 (clean installs and after installing the Apple IP patch 2.0 (that I learned about on your website) we have had huge problems with folders getting moved to the trash or vanishing! The error seems to be triggered by simply moving a single item to the trash. We were having the problem before installing the apple update and have seen no improvement. We have also seen odd read/write speeds...1mb/sec write yet 7mb/sec read!! Normal is approx 5.5 mb/sec read and write.

We lost 5BG of data and thousands of files without a trace! We see these problems on a Linux server running netatalk and a larger server running TAS (on Sun Solaris) No problems at all with NT 4.0 over AppleTalk - just the normal slow speeds of about 3mb/sec read& write. We are looking at a new server and are trying to decide between Windows 2000 Server and the Apple OSX Server.

If you've seen this problem, please let us know.

October 2001

VPC Additions for Windows XP not available for Mac: may not be for a while. October 31, 2001 -- Despite what the Connectix Virtual PC download page says, the Mac version of VPC Additions posted does not support Windows XP. Only the additions for VPC for Windows support Windows 2000. The older version 0006 build has not been replaced. According David Lawhon, Connectix in not planning to release Win XP support for VPC Mac any time soon:

Today (in response to bug report #2298, stating that the XP Additions still weren't posted for the Mac), another Connectix Tech Support Rep e-mailed me that, "At this time, Connectix will not be releasing additions for Virtual PC 4 for Macintosh, as there is an issue that prevents Windows XP from being installed in Virtual PC 4 for Macintosh. However, Connectix OS Packs for Windows XP Home and Windows XP Professional will be available by the end of the year. The OS Packs will run on both Virtual PC for Mac and Virtual PC for Windows."

Connectix OS Packs are specially bundled versions of Windows. We should also note the MacWindows readers have reported successfully running Windows XP on Virtual PC 4 (see our VPC 4 special report page).

Hosts files in Mac OS X. October 31, 2001 -- We've had numerous responses to yesterday's question on how to set up a hosts file (for DNS resolution, often used with Exchange Servers) in Mac OS X. There are two different approaches you can use: the Unix command line and the NetInfo Manager utility. Robert sends us the Unix command line method:

I'm using a standard unix-type /etc/hosts on my machine; to get it working, I _think_ (I've installed it once, and has been working perfectly so no reason to remember how I got there ;) I did the following (all from the Terminal app):

- create a directory /etc/lookupd (if it doesn't already exist)

- in that directory, create a file named 'hosts', containing the following line:

LookupOrder FFAgent DNSAgent NIAgent

This tells lookupd to use the FFAgent (the Flat File agent) over DNS and NetInfo for resolving hostnames. After the change, either reboot or restart lookupd by sending it a SIGUSR1 signal:

sudo kill -USR1 $(cat /var/run/

Check out the manual-page for lookupd for more information.

Laszlo Kardos explains how to use the NetInfo Manage:

Mac OS X doesn't actually have a host file in the same sense as Mac OS 9.x. How to add host machines to Mac OS X:
  1. Open NetInfo Manager (Applications/Utilities/NetInfo Manager)
  2. From Domain menu select Open
  3. Domain / . . . OK. This should bring up the local host
  4. From the Directory browser select machines
  5. From Directory menu add new subdirectory
  6. This will create a machines/new_directory
  7. In Directory:machines window below the directory browser will appear
  8. a listing of property and value(s)
  9. Double click on the 'new_directory' under the Value(s) column. This
  10. should allow you to change the value to
  11. From Directory menu select Add New Property
  12. Double click in the 'new_prpoerty' under the Property column.
  13. Change to 'ip_address'
  14. Double click on the 'new_directory' under the Value(s) column.
  15. Enter the ip address the the machine
  16. Save changes
  17. You can add as many machines/servers on your intranet as you need.

This has worked for me. I originally found this solution at MacWindows, however I don't have the original link/story anymore.

We have many more reader comments on this topic, which we'll post at the next update.

Solutions update: inexpensive X-platform Excel, AppleWorks reader. October 31, 2001 -- We've added icExcel (US $20) to our list of cross-platform products on our File Solutions page. icExcel is a Mac utility that lets you read and print Excel and AppleWorks (v 5 and 6) spreadsheets with the original formatting preserved. It will convert files to AppleWorks 5 and 6 formats as well. Also decodes email attachments from PCs. icExcel is from Panergy, the makers of the icWord reader for Word files.

Timbuktu update support Mac OS X 10.1. October 31, 2001 -- Netopia has posted Timbuktu 6.1, and updated to the cross-platform remote control and file transfer software. The update now runs on Mac OS X 10.1 (as well as v10.0.4 and Mac OS 8.6 and 9.x). It also fixes bugs.

Amazon saves $18M by switching to Linux. October 31, 2001 -- A CNET story says that Amazon cut $18 million from its technology costs by switching to Linux.

Mac OS X and Win XP: much in common. October 31, 2001 -- Much has been made of the similarities between Windows XP and Mac OS X. However, a reader named Glenn found the exact same screen saver photograph in both operating systems. Here he describes the Win XP themes found in the MS Plus Pack:

One theme, for example, sets the wallpaper to an ocean view, the mouse arrow to a conch shell, and the recycle bin to a treasure chest. Cute.

It turns out that the ocean image appears IDENTICAL to one of the images in the Beach screen saver on Mac OS X! From /System/Library/Screen Savers/Beach.slideSaver, choose "Show Package Contents" from the contextual menu. From there, see Contents/Resources/Beach09.jpg

I think the one under Cosmos.slideSaver -> Contents/Resources/Cosmos04.jpg is duplicated as well, but I've not verified that one.

Virtual PC for Windows XP for Windows now available. October 30, 2001 -- Connectix announced that Virtual PC for Windows 4.2 now supports Windows XP. VPC Additions supports Windows XP, but only on VPC for Windows.

TIP: Fix for Blue Screen problem in Win2K servers with heavy Mac file services load. October 30, 2001 -- Jay Christianson told us about a new Microsoft KnowleBase Article number Q299689 describing a fix for a Windows 2000 Server "blue screen" crashing problem with Mac clients. Christianson says the fix worked for him:

I haven't seen this listed on your site, so I thought I'd send a copy of a message I sent to another forum about a fix for Win2K servers which crash under heavy SFM load.

Since I've installed this hot fix, all of these crashes have stopped on our Win2k Servers. As the load on our Win2K server has ramped up this semester, we have seen some sporadic crashes of the machine. Checking the event log, we found bug checks on a stop error 0x0000050.

We thought it was our machine, so we built a second, better one. Same problem.

Well, after a call and a couple of e-mails to MS tech support we found out there is a new hot fix for Win2K servers operating under heavy file services for Macintosh stress.

Q299689 is the fix. We won't be charged for the $245 fee because this hot fix isn't even documented in the KnowledgeBase yet. (I think the reason we found out about it was that one of the debugging engineers who was looking through our memory.dmps from the servers happened to see the problem before and knew that the fix had been created.)

Our tech mentioned that he knew about that stop error and that there was a fix for it too.

The hot fix Q299689 is supposed to be packaged into Service Pack 3 whenever that comes out.

Cisco releases virtual private network client for Mac OS X 10.1. October 30, 2001 -- Cisco has released Cisco VPN 5000 Client Version 5.1.4, which adds support for Mac OS X 10.1. To download it, you need to register for a Cisco CCO account. Cisco also has Release notes.

Host file in OS X? October 30, 2001 -- If you know how to create at hosts file in Mac OS X, please let us know. We could not find any information in Apple's Knowledge Base. One reader said this could be done using NetInfo Manager, but he didn't know the details.

Users often create a host file to connect to Microsoft Exchange server. We have a description how to create a hosts file for Mac OS 9. Microsoft also has Knowledge Base article ID Q189906, also for OS 9 and earlier.

Basilisk II problem with Win ME. October 30, 2001 -- A reader named Erich responding to our report of problems running the Basilisk II, a 68000 Mac emulator, on Windows ME. Erich has no problem with Windows ME and Mac OS 7.5.3. Our original reporter cited the problem with Mac OS 8.

GraphicConverter 4.1 improves fixes bugs, tweaks features. October 30, 2001 -- Lemke Software has posted GraphicConverter 4.1, a new version of the cross-platform graphics file translator for Mac OS. According to Lemke, the new version includes bug fixes and improved support for some file formats.

Report on the problem with Novell BorderManager and Macs. October 30, 2001 -- Peter Milburn send us a detailed report on the problem with Macs being locked from Internet access with Novell BorderManager, described on our NetWare Special Report page. Milburn says:

Not sure if this will help illuminate some of the issues reported about Novell BorderManager and the Mac. I have a relative who is attending a school which uses this security software. He is using a Ti PowerBook G4 with both OS 9.2.1 and OS X.1 installed, and has had nothing but problems trying to get reliable high-performance (relative to Windows users) connections to his email and the Internet. As confirmed by some of your readers, the combo of OS X.1 and Internet Explorer 5 DOES NOT WORK with BorderManager.

We initially had problems where the Mac would just 'hang' while trying to negotiate a web-browser based log-in (yes, we had entered the appropriate proxy settings). Although some of your readers reported success using older versions of Netscape Navigator, we had no such luck. Here are 2 scenarios we tried with limited success:

1. By chance we discovered that using Windows Internet Explorer under Virtual PC allowed us to enter our log-in username and password in the browser. Afterwards, we could then proceed to use our OS 9-native browser and email. Unfortunately, this is not always 100 percent reliable and browsing performance still stinks.

2. Searching Microsoft's knowledge database I came across Article ID: Q269223 which explained the symptom of the Mac 'hanging' when it receives an HTTP 302 redirect from Novell BorderManager. After navigating a maze of Microsoft support techs, the Mac Microsoft division emailed us a prescribed patch fix (Microsoft Internet Library 5.02 Novell). This was a better solution than having to log-in using VPC, except for the fact that performance was still shoddy, and worse still, BorderManager kept interrupting our web-browsing sessions every few minutes by asking us to repeatedly log-in.

The school's IT department claims that Macs in another building using another BorderManager server have no problems connecting outside, and that it must therefore be the fault of the Ti PowerBook. This, of course, is nonsense because they connected the Ti Book to an unfiltered connection and it worked fine.

Conclusion: Novell, Microsoft and Apple need to convene and bang their heads together on this. I'm convinced the problem lies with Novell's software implementation for Macs. If this is the case, then Apple is getting another bum rap in IT circles because of third-party crappy software engineering that doesn't reliably do the job it advertises.  

Windows XP rolls out. October 26, 2001 -- Yesterday, Microsoft officially release Windows XP (see this ZDNet story.) The new operating system has been shipping on new PCs for a month, and now is available as a upgrade for PCs.

Tips for accessing Mac OS X Server from Windows 2k client. October 26, 2001 -- Adam Glick of HelpDesk sent in a report about connecting to Mac OS X Server 10.1 from a Windows 2000 client, using the SAMBA server in OS X Server:

I just spent the better part of the afternoon trying to get a Windows 2000 client to connect to a fresh OS X Server 10.1 install and wanted to pass on these observations and maybe save others some headaches:

1. Apple's got a few wrinkles to work out in the SMB/Samba setup.

2. Many people are having a less than smooth time getting it to work (checkout the OS X Server discussions at Apple)

3. Server MUST have static IP and be in same subnet as Win clients

4. Server MUST have fully qualified DNS record

5. Server will show up fine in existing network neighborhood with existing WINS server if you tell it to register itself with WINS

6. Unless you enable the Authentication Manager you will never, EVER be able to get your Windows clients to log in (enables correctly passing encrypted passwords)

7. Make sure you reset the user's passwords after you enable Authentication Manager.

8. A gotcha: when a windows 2000 client copies a file/folder to a share point, or modifies an existing file, ownership of the file or folder is switched to THAT user, not even the administrator can do anything to it. You have to manually reassign permissions back to the correct owner at the server. Someone in the discussion groups came up with a workaround for this by editing the samba .cnf file but restarting loses the changes.

Other than that, performance of 10.1 on a G4-350 was impressive. Gave it lots of RAM (768) and a hardware RAID 5.

(For older reports on Mac OS X cross-platform issues, see our Mac OS X Special Report page.)

icWord 2 Word reader adds support for AppleWorks. October 26, 2001 -- Panergy has released icWord 2.0.1 (US $20), a new version of the utility for reading and printing Microsoft Word files from Windows or Mac users. With version 2, you can read and export to AppleWorks 5 and 6 files as well as export to RTF format.

Upgrading OS X to v10.1 fixes Outlook 2001 hanging problem. October 26, 2001 -- Dr. John Chardine is another reader who found that upgrading Mac OS X to version 10.1 fixes the problem with Outlook 2001 crashing in Classic:

In an earlier post I reported frequent system hangs running Outlook 2001 under Mac OS 10.04 Classic mode. I have recently upgraded to 10.1 and can report that with AppleTalk turned on (don't know if this made a difference) Outlook 2001 works very well with none of the previous problems occurring. I cannot offer a technical explanation as to why it suddenly works (can someone else?) but at this point I am just pleased that it does.

Incidentally, I have not experienced the Calendar crashing Outlook 2001 or Classic- as reported in other posts.

Maintenance update for MySQLConnect for 4D. October 26, 2001 -- 4ee4 released MySQLConnect for 4D 1.0.2 for Mac OS and Windows, and update to the 4th Dimension plugin that provides access to SQL databases from 4D Servers and clients. The new version is a maintenance release that fixes bugs and updates documentation.

Novell Bordermanager 'net lockout problem occurs with to Mac OS X. October 26, 2001 -- Kyle Skrinak commented on our report of Novell Boardermanager blocking Mac access to the Internet (on our NetWare special report page). Skrinak has some observations of the problems in general, and using Mac OS X:

There are some things to consider:

1) Internet Explorer (Mac 4.x - 5.x) handles certificates differently than Netscape on the Mac. Therefore, a Mac client behind a BorderManager firewall would do well to first connect using Netscape -- enter the required account information and then one may proceed to browse with either client. It seems that once your Mac has established a certificate at a fixed address that that IP then has free reign -- until the certificate expires. In our case, every seven days. Note too that DHCP is unstable in a Novell environment and the Macs must use static (manually-assigned) IP addresses. Probably another rub for the IT crew.

2) My problem is that if I use the same firewall proxy settings for my OS X environment, my OS X apps won't pass data to and from the BM firewall -- BUT -- my Classic apps, even from within OS X -- work fine! Likewise for my emulated Linux environment (Virtual PC/Mandrake) booted from either OS X or Classic, either VPC 4.0.2 (Classic) or 4.0.6 (OS X public beta) I haven't bothered to perform packet analysis to see what is different about the data coming from either environment. So, I'm browsing in my Classic environment within OS X -- which is -- relatively stable -- but I am becoming accustomed to the better memory protection of OS X and would rather switch than fight.

I hope some one has an idea how to resolve this. Subnetting to bypass the firewall is not an option here.

If you can shed some light on these issues, please let us know.

OrangePC coprocessor board with Windows 2000? October 26, 2001 -- Scott Hander was wondering if MacWindows readers have been successful running Windows 2000 on the long-discontinued OrangePC coprocessor board for Macs. If you have any experience with this, please let us know.

One interesting fact is that Hander using a faster processor than is spec'd for the board:

Against Orange Micro's recommendation, I have been running a K6-III 400 on my 550 board for a few months and have had no stability problems at all (max supported is a K6-2 300).

DAVE 3.1 for OS X 10.1 and 8/9.x goes Beta. October 23, 2001 -- Yesterday, Thursby Software Systems announced a public beta of DAVE 3.1 for Mac OS X v10.1 and Mac OS 8.6-9.2. (DAVE adds Windows file and printer sharing client and server to a Macintosh. Mac OS X 10.1 only comes with a client.)

For the first time, DAVE 3.1 will enable Mac OS X users to share inkjet printers with Windows users. New features for OS 8/9 and OS X users include support of the the transfer of files bigger than 2 gigabytes and support for long file names (bigger than 31 characters). Thursby says it will release DAVE 3.1 in early November for US $149. Upgrades will be free to owners of DAVE 2.5.2 and users with support contract. Owners of older copies of DAVE can get the upgrade for US $90.

Fix for AFP disconnects and OS X 10.1. October 23, 2001 -- Dan O'Donnell agrees with a report last week that AFP connection disconnect problem also occurs with Mac OS X 10.1.

I just read your note that you haven't previously heard of the connection drop problem on OS X 10.1 and its (potential) fix with Apple's Ethernet update 2.0. I assure you it has been present, and the dropped connection is one of the biggest problems in the very large K-12 education community that is running OS X 10.1 with Macintosh Manager.

Rick Zeman also sees the problem, and offers a fix:

A workaround is to open a terminal window and add the following to the end of /etc/rc (using vi or whatever) as the root user: sysctl -w

BEFORE the exit value. Reboot and and it'll take effect.

This allowed 10.1 (using the built-in Gigabit Ethernet) to work with a 5.1 SP3 server running the AFPTCP nlm from the Native File Access Pack. I've noticed a few file handle locking problems, but I don't know if it's 10.1 (though that's my guess), or NFA.

New IOGEAR KVM switches also share USB printers, scanners. October 23, 2001 -- IOGear has added the ability to share USB devices to its MiniView USB KVM switch (starting at US $149). (KVM stands for keyboard, video, and mouse.) Two-to-four Macs and PCs can share USB printers and scanners.

VIA's busmaster IDE drivers and Basilisk II emulator; problem with Win ME. October 23, 2001 -- We have a couple of items about the Basilisk II 68000 Mac emulator for PCs. First, Gregg Eshelman sent us this suggestion about running new Windows IDE drivers with the emulator:

VIA has released busmaster IDE drivers that work for all Win9x/NT/2000/Me. They're a separate download from the 4-in-1 driver pack.

What does this mean for Basilisk II users? The previous "limitation" of the busmaster drivers to only Win 95 (or risk of data corruption by force installing the driver into Win 98) is gone.

Your IDE drives now appear by name in Device Manager and thus in the SCSI list of the Basilisk II GUI. You can plug in some old IDE drive and use it directly with Basilisk II. Of course there's still the possibility of Basilisk II "puking" and wiping out your HFS formatted real IDE hard drive, but no guarantees one way or the other. I haven't tried that since updating to Build 130 blew away all the stuff I had on a small IDE drive. The "universal" busmaster drivers now make using a real IDE hard drive with Basilisk II much less "bleeding edge" than before.

Next, Gan Eng Siong reports a problem with Windows ME:

I've running Basilisk II (with OS 8!) on 2 PCs (one's a notebook) with Win 95 and they run fine.

Now I try to do the same with a P4 desktop and a PIII notebook both running Win ME but failed! Is there known problem running Basilisk II + OS 8 on Win ME host?

If you've seen this problem, please let us know.

Apple Ethernet 2 seems to do the job in 9.2.1; no go for 9.1. October 19, 2001 -- MacWindows readers have been reporting that Apple Ethernet Update 2, which we reported on yesterday, does fix the problem of Mac OS 9.1 and 9.2.1 disconnecting from AFP-TCP/IP file servers. The update requires installs Apple Ethernet Extension 2.4.3 on Mac OS 9.2.1. Ben Roche and Brad Allen reported that the upgrade works with Windows 2000 Server SP2. So did Robert Minch:

I installed the update to 18 production Macs running 9.2.1 and have seen no timeouts on the system log of our W2K server. Now we just have the usual random Quark and Outlook crashes. Looks like things are back to normal.

Daniel Hoffman said the new driver solves the issue of file servers dropping off the Mac when spooling large Quark print jobs. Jason Thomas reports that the update fixes the problem with NetWare:

I applied this patch to a dual processor G4 I use in my office. I have

been testing the NetWare Native File Access Pack on both NetWare 5.1 and NetWare 6...I applied the patch this morning, and logged into both a production NetWare 5.1 server and a NetWare 6 server. I kept the connections open with some folders open, and I even let the machine sleep. When I woke it back up, all seemed well, and I began some file copies. Everything worked as advertised, and I did not drop a connection at all.

However, he also sees the problem with Mac OS X 10.1:

We are still waiting on the 10.1 fix. Apparently, with 10.1, third party NICs do the trick. We were experimenting today with our NetWare 6 box, and one of our students used another G4 running 10.1 with an Asante NIC to connect. He was able to connect, create folders in a share, and dump a 500+ MB disk image up to the server. There were no disconnects and there were no long delays when building folder lists. According to an informed source, Apple knows this to be a problem and are working on a fix (but I heard that information third-hand).

This is the first we've heard of the problem with Mac OS X 10.1.

The installer doesn't run in Mac OS 9.1, but Greg Volger tried unsuccessful to drag the extensions there:

I installed the Apple Ethernet 2.4.3 extensions on my OS 9.1 machines and still have the same problem. My NT server Event Viewer gives the error 12061.

Virtual PC Additions for Windows XP to ship October 25. October 19, 2001 -- David Lawhon tells us:

In response to your October 16th item about there not being any Virtual PC additions available for Windows XP (when run on VPC), Connectix tech support wrote me that the VPC Additions for Win XP will be released on Oct. 25--the same date as the official release of Windows XP.

Virtual PC Additions is Windows-specific code that adds Mac-Windows integration features such as folder sharing and dragging and dropping between the two operating systems.

DataViz releases Win XP versions of its Mac compatibility products. October 19, 2001 -- DataViz announced Windows XP support for new versions of MacOpener 2000 v 6.05 ($49.95) and Conversions Plus 6.05 (US $69.95). (MacOpener 2000 allows Windows PCs to read and write Mac storage media. Conversions Plus, which includes the MacOpener functionality, is a file translation utility that can convert between Mac and Windows file formats and open Mac-encoded e-mail attachments.) The new version of Conversions Plus also adds new translators for Microsoft Word and Excel 2001 for Macintosh and Microsoft Word and Excel XP for Windows. Both products are also localized in French and German.

Solution for Blue Label Power Emulator CD-ROM problem. October 19, 2001 -- Jerry Martin found a solution to his problem with Lismore's Blue Label Power Emulator and CD-R0M:

A guy from the Mac newsgroups kindly forwarded me version 1.1 and 1.0 of the IDE controller (the current 'fixed' version is 1.1.5). I installed version 1.1 and all my CD-ROM problems went away.

I was using Mac OS 8.1 on a PowerBook G3 and PowerBook 1400cs. Using the current components versions causes CD-ROM recognition to fail and the emulator to halt before it even starts.

Windows XP Internet connection sharing with wireless iBook. October 19, 2001 -- Stuart Tevendale reports on sharing an Internet connection with Windows XP:

I'm successfully using Windows XP Internet Connection Sharing with an iBook SE (366 MHz model) with an airport card, through a Netgear ME102 wireless base station.

Prior to upgrading to Windows XP, I used Win2K with WinProxy, which I never really got to work satisfactorily, nor could I get the Internet Connection Sharing to work. I'm also successfully running PC MacLan 8.1 under Win XP.

(We have other reports on wireless cross-platform networks on our Cross-platform AirPort Special Report page.)

Yellow Dog Linux 2.1 for PowerPC ships. October 19, 2001 -- Terra Soft Solutions, Inc., has shipped Yellow Dog Linux 2.1, a new version of the operating system for Macs. The new version adds support for NVidia GeForce 2 & ATI Radeon video cards, an improved installer, KDE 2.2.1, and includes Mac-on-Linux 0.9.60, which automatically grabs the ROM image from your Mac OS partition for easier setup.

"While on the surface, version 2.1 might seem like a minor update, there are some substantial improvements. The 2.4 kernel is now default and we are pleased to be the first PowerPC Linux vendor to provide NVidia GeForce 2 video support," states Dan Burcaw, CTO of Terra Soft Solutions, Inc.

Apple posts fix for AFP disconnect problem. October 17, 2001 -- Yesterday, Apple posted Apple Ethernet Update 2.0 to fix the problem of Mac OS 9.1 and 9.2.1 disconnecting from AFP file servers. From the readme file:

The Apple Ethernet Update 2.0 consists of version 2.4.3 of the Apple Ethernet extension. This improves AppleShare connections in high-traffic network environments. When you use certain Mac OS 9 applications while connected to AppleShare volumes, disconnections can occur. You may see "TickleTimeout" disconnect messages in the Mac OS X Server 10 Apple File Service access log. The Apple Ethernet Extension 2.4.3 prevents these disconnections from occurring.

This widespread problem occurs with TCP/IP connections to Apple File Protocols, including Windows Services for Macintosh, NetWare servers, Unix AFP servers, and third-party AFP-IP servers such as ExtremeZ-IP. We'd like to hear from you on how this fix works with these or other servers.

(Thanks to John Endahl and Jeff Lucia.)

Aladdin donates $21k of StuffIt profits to Sept. 11 victims. October 17, 2001 -- Aladdin Systems announced the results of its $1 donation pledge from each of its web sales for the past month--$21,335. Aladdin will donate the sum to the American Red Cross Relief Fund to help aid victims and families of the September 11 attacks.

Suggestion for Outlook 2001 calendar crashing. October 17, 2001 -- Luis Antezana responded with a suggestion for yesterday's report of Outlook 2001 crashing in Mac OS X Classic when the Calendar is accessed. He believes the answer is found in Microsoft Knowledge Base article Q223459, which he also believes is the key to upgrading Outlook 2001 Beta users without deleting or reentering Calendar data:

The answer to Tim Sismey's problem may lie in ...the MS Knowledge Base article that referenced the "/cleanscheduleplus" switches, etc. His problem seems to be similar to ones I've seen and repaired successfully using that method.

I can address Microsoft's claim that Calendar entries from Outlook 2001 Beta clients need to be manually deleted and reentered when switching to Outlook 2001 Final or problems could occur.

Although most everyone has undoubtedly made their switch from Outlook 2001 Beta to Final already, this info may be helpful to anyone experiencing trouble with Calendar data, which can be the reason for Outlook lockups on launch, busy dates not showing as bold, unavailable Calendar info when other users attempt to schedule meetings, and/or an "Unable to load free/busy information" error message.

To restore proper Outlook 2001 functionality, access the troubled Outlook account from a Windows machine. Using the "Run..." command in the Start menu, enter the filepath to the Outlook application followed by a space and then the /cleanschedplus switch, followed by relaunching with the /cleanfreebusy switch, and for safe measure I relaunch again with the /cleanreminders switch. (You can create desktop shortcuts for each of these three launches that included the switch command in them. There's probably a way to do all the switches in one launch!).

Using this process preemptively I have been able to successfully upgrade all my Outlook 2001 Beta users to Final without deleting or reentering any Beta client generated Calendar data.

Please refer to this MS Knowledge Base document for more information.

OS X 10.1 SMB connectivity issue. October 17, 2001 -- Luis Antezana has a possible explanation for our October 15 report of a Mac OS X 10.1 issue with an SMB volume. (Connect to the volume over Ethernet, create an alias, start an AirPort connection, then double-click alias. The result: a window opens showing the root level of the system partition.) Antezna suggests:

This may be because his server's hard disk is named identically to his own. I have a client whose alias to their server had the same problem for that reason. Strangely this doesn't happen with everyone with the same profile, but it may be the case here. Not sure why it happens when it does.

If this has happened to you, please let us know.

Samba 2.2.2 server for Mac OS X: update to SMB/CIFS server for Windows clients. October 17, 2001 -- Samba 2.2.2 is the latest version of the open source SMB/CIFS file server for Mac OS X, supporting Windows file sharing clients. The new version supports Mac OS X 10.1 and fixes some bugs.

Blue Label Power Emulator CD-ROM issues. October 17, 2001 -- Jerry Martin sent a follow up to his report of CD-ROM problems with Lismore' Blue Label Power Emulator:

[More on] the problems I was having (namely not recognizing the CDROM drive on either a PowerBook 1400cs or the PowerBook G3, Mac OS 8.1)

I have tracked the problem down specifically to the DualIDE Controller module. I read that in the current version update that this 'problem' was 'fixed' on newer Macs. Could it be that in fixing the newer Macs they upset the code making it incompatible with the older Macs.

What I would like to do is try out some older versions of the DualIDE module with my emulator. Any ideas where I might be able to get an older version? (ideally before the new-Mac fix was introduced)

VPC conflicts report. October 17, 2001 -- Scott Burkett reports of two more PC games that have problems with Virtual PC:

Neither of these two function properly within VPC 2.0 and 3.0:

iMesh: Windows problems after each install

Cyberstrike2: Can access chat hub, but cannot launch into game. Some kind of DirectDraw error. Am running DirectX 8.0  

We've added these to our list of software that won't run on VPC on our VPC Conflicts page.

First report: Windows XP Professional on Virtual PC. October 16, 2001 -- Randy Padawer sent us a first look report about running the shipping version of Windows XP Professional on Virtual PC 4.0. The outlook is encouraging, as Padawer says that XP is very stable faster than Windows 98 on VPC. Connectix does not yet have VPC Additions for Windows XP, which means that the VPC features of folder sharing, file drag and drop, and the shared mouse don't yet work. The shutdown and restart commands also didn't work. You can read Padawer's report on our VPC 4 Special Report page.

TIP: OS 9.1/9.2.1 disconnecting from AFP servers. October 16, 2001 -- Christoph Sahm came up with a way to get around the problem of Mac OS 9.1 and 9.2.1 disconnecting from AFP file servers. We've mentioned before that the problem on occurs with TCP/IP connections. Sahm describes a method to force AppleTalk connections:

We resolved the problem with our Windows 2000 server by reverting to AppleTalk. Do do this permanently, we used the "AppleShare Client Setup" application. You cannot disable TCP/IP directly, but you can change the port number to a bogus port and set all TCP timeouts to 0, which we did.

Result: AFP always connects via AppleTalk, which does not seem to suffer from this specific problem.

More readers report problems with Belkin KVM switch and OS X. October 16, 2001 -- Two more readers report having problems with the Belkin USB KVM switch (used to share a monitors and keyboard between multiple Macs and PCs). Both users report being unable to use PS/2 devices with Mac OS X 10.1. Matthew Barr:

I've been using the Belkin KVM for about a year, and have yet to really get it to work correctly. I haven't tried lately using a PS/2 mouse/keyboard. At this point the G4/AGP on 10.1 still doesn't really like the KVM- it won't accept it as a true hub, but it doesn't deactivate the USB port like it used too.

I use it to switch monitors for now, and manually plug the keyboard from the back of the g4 to the hub, so that it can be used on a Windows box.

Carlos Trevino reports:

I just wanted to let you know I am having the same problem with my PS/2, Kensington trackball not working with Mac OSX 10.1 and the Belkin USB KVM switch. I also notice that with my Kensington USB trackball, the mouse tracking speed is slowed down when I switch to my Win2K box then back to OSX. I have to go to the Control Panel (the slider sometimes shows my last, fast speed or it has moved to the middle) and move the slider to get it back to my preferred speed (fastest).

(For more on cross-platform KVM issues, see our KVM Tips page.)

IOGear KVM has similar Mac OS X 10.1 problem: reader offers solution. October 16, 2001 -- Paul Ossenbruggen ran into a problem with an IOGear KVM switch similar to the Belkin problem above. He also offers a workaround:

This may be a little different problem than the one mentioned with the Belkin KVM. In 10.0.4 I was using the IOGear Miniview 1 KVM USB Switch. Which essentially disconnects USB from the current computer and reconnects it to the newly switched computer leaving the OS to scan for the USB devices each time. This worked fine, for the most part, however, when I upgraded to 10.1 it did not work reliably. Almost every other time, I used the switch to go back to the 10.1 computer, it would hang (a real hard hang that would not let me reboot 10.1 through telnet). Because it is so crucial to for me to be able to switch computers, and I can not wait for a a bug fix from Apple, I purchased a IOGear Miniview 2 KVM and the problem is solved due to the USB "sniffing" ability, it does not disconnect USB each time you switch to the next computer. In addition to solving the crashing problem and adding some other nice features, there is no delay while the computer re-detects the USB devices. Also, the Miniview 2 (and 1) does not use a PS/2 keyboard, it is USB all the way.

Share a DVI display between Macs, PCs. October 16, 2001 -- We've updated the product listings on our KVM Solutions page by adding Gefen's ex-tend-it DVI-Switch ($499.99), a KVM box that lets you share a DVI display, USB keyboard and mouse and audio between two Macs and/or PCs. This will work with Apple's older DVI flat-panel displays. To use it with Apple's current line of ADC flat-panel displays, you'd also need Gefen's ex-tend-it DVI to ADC Conversion Box (US $199).

Outlook 2001 Calendar crashing in Mac OS X. October 16, 2001 -- Tim Sismey reports a problem with running Outlook 2001 in Mac OS X Classic. When he accesses the Calendar, Outlook crashes:

I'm running Outlook 2001 under MacOS X, 9.2.1 Classic and to start with, I couldn't get Outlook to work at all (it would open, load all my mail and then quit)....To start with, Outlook would crash as soon as it had loaded (I'd glimpse my messages for a second, and then it'd crash). I found that checking the 'encrypt information when using the network' box (in the Advanced tab of Outlook Settings) stopped this happening, and I could access my mail.

Now, I can use the mail side of things fine (although it is a little unstable - quits randomly), but if I go anywhere near the Calendar it will crash immediately. This includes if someone sends me an appointment, or if a reminder that is already in my calendar tries to execute.(But popup reminders appear to work OK now). 

The Microsoft newsgroup has one suggestion from someone who traced the problem to the Calendar information being kept on a different exchange server to Mail, but that definitely isn't the case here.

[This first occurred with OS X 10.0.4] I'm now running 10.1 and 9.2.1 Classic and I'm having exactly the same problem as I was before.

If you've seen this problem, please let us know.

Solutions update: Linux on Mac, and Mac on Linux. October 16, 2001 -- We've updated the product listing on our Operating Systems Solutions page with new information regarding Linux and Macs:

(Thanks to Siep Kroonenberg for his help with this item.)

Tenon discontinues MachTen Unix for Mac; discounts pricing. October 16, 2001 -- Tenon Intersystems is discontinuing Power MachTen, the Unix for Macintosh that let you access both Unix and Mac OS at the same time. MachTen is a Mach/BSD UNIX implementation--as is Mac OS X--but was first released in 1990. Power MachTen runs on that older, pre-G3 Macs that Mac OS X doesn't support. Tenon is offering Power MachTen at the discounted price of US $99. It is also offering MachTen CodeBuilder on CD (a subset of MachTen) for US $49.

NEW TIP: Add SMB/Windows file servers to OS X Keychain in Mac OS X. October 15, 2001 -- Ben Haylock sent us a tip for creating a Unix shell script that lets you at SMB (Windows) file server passwords to the Keychain:

When is the SMB client built-in to 10.1 going to support a core Apple technology, Keychain?

DAVE 3 beta did it well, now I have to retype logins to EVERY share on EVERY computer after I go "command-K" in the finder. Very annoying.

Workaround? Create a shell script (.sh) that contains your login command, and "wrap" it up in an application so you can double-click it. Problem with this is that it bypasses all the passwording/security spheres that Unix and 10.1 emphasize.

Responses to OS X 10.1 SMB (Windows) file sharing over AirPort. October 15, 2001 -- Nearly a dozen readers have responded to Friday's report problems with the Mac OS X 10.1 SMB file sharing. Half report having the problem, and half who did not. More people wrote in saying that they did have the problem than those who did. Some suggested that the reader was not using the proper syntax in typing in the file servers name. This is not case, however, as the reader can access the Windows (SMB) volumes over Ethernet. Douglas McLaughlin, who first reported the problem, adds this information:

In addition, if I create an alias to the server volume after connecting through Ethernet double-clicking on the alias with the AirPort networking opens a window showing the root level of my system partition. Very strange. No error message, it just opens my hard drive!

Alex Dearden is another reader who can access SMB volumes over Ethernet but not AirPort:

I will confirm that I cannot mount any SMB volumes through my AirPort. I can use Ethernet with no problems, but not the Airport. Apple (or MacFixIt, can't remember now) has a warning saying that the server you're trying to connect to should respond to the airport base IP address and not the host IP address if I remember correctly. Which should be OK since the Airport Base is doing NAT. But I can't get the Mac to see anything on the Windows machine.

The same is true for Scott Johnson:

I am experiencing the same problems Douglas Mclaughlin is regarding SMB over AirPort. I have a D-Link DWL-1000 access point and am able to access my Windows 2000 server through AppleTalk services over Airport, but am unable to connect via SMB. When wired directly to the hub via Ethernet and using the correct syntax, I am not experiencing any problems.

Carlos Soledade can use SMB over AirPort, but notes another issue:

We have an Apple PB G4 running 10.1 at work. I have found that with an airport card in the PB G4 and several WaveLAN access points there is no problem accessing Win2K server shares over SMB. I use the following method per the Apple TIL: smb://fileservername/sharename/

I then fill in domain username and password information in the std dialog that pops up. 

Curiously though, if the Win2K machine is sharing a volume over SMB and over Apple File Services (Win2K file sharing over AppleTalk), I cannot access the shares over SMB. Instead I have to use AppleTalk. Somehow sharing the volumes using both methods screws up SMB access.

We have many more messages from readers who are not seeing this problem on our Mac OS X Special Report page. Some are using Apple Base Stations, some are use other access points. If you have any theories about this problem, please we'd like to hear them.

Update on 9.1/9.2 AFP disconnecting issue: more reports of what works, what doesn't. October 15, 2001 -- We have more reader reports on Mac OS 9.1 and 9.2.1 disconnecting from AFP file servers. Bryce Steiner suggests backgrading the Ethernet driver, an another reader previously did:

I haven't seen the problems related specifically related to Quark, but in regular operating anything it happens. I replaced the Apple Enet driver with the version from OS 8.6. It seems to have fixed the problem. I no longer get disconnected and it seems to be a little faster.

Andy Halley says a suggestion we previously reported works for him:

This morning I installed an Asante Fast Ethernet PCI Card and disabled Apple's Ethernet drivers and still had the same problem. So I tried Rob Jones' suggestion: Moved these item from the Preferences folder to the trash and deleted them (Apple Share Prep, AppleTalk, File sharing, TCP/IP). Zapped the PRAM with TechToolLite 3.0.1 (which automatically reboots the computer)

I am pleased to report that my two G4's are running just fine and hopefully (knock on wood) my problems are solved. I will continue to monitor performance over the next several days to ensure the success of the fix.

However, Ben Roche says that this worked only temporarily:

[Trashing preference files, and resetting parameter RAM] seems to work but only for a few days but comes back. I fine that if I do a copy first I don't get the problem. Most of our work is pictures (10Mb-900Mb), we are mainly opening just the picture files on our Macs over the network.

Sean McGown agrees with some of previous reports that QuarkXpress has a role to play in this issue:

I've observed this behavior during printing, collect for output, etc. since 9.0.4. QuarkXpress is the only application I've experienced this with. I'm almost sure it's a Quark thing. Quark also refuses to let go of linked files on W2k servers and CDROMs forcing you to quit Quark to unmount the volumes.

My personal opinion is that QuarkXpress also has terrible problems with file locking and unlocking. On numerous occasions I've been unable to edit a linked file (a picture in Photoshop, an Illustrator file, etc.) when the Quark document was open. Likewise, I've had many occasions when a file was opened off a CD to view, even after closing the document, I couldn't unmount the CD without completely quitting Quark.

Drew Robertson is getting the 12061 error previously reported recently when he's disconnected:

We are getting Error 12061 on the Windows 2000 Server when Macs get disconnected from our Windows 2000 Mac Volumes. We are also getting Error -5,006 on the Mac side when trying to delete, move, or update files. Are the two problems related?

I have posted a this question on some newsgroups and received acknowledgments that others are getting the -5006 error. No one has posted a reason and Apple and Microsoft are no help.

Last year (February 7, 2000), we also had a report of the 5006 error when deleting trash. We don't see any relation between the two at this point.

Glenn Barker suggests a different fix:

Many of your readers may find that their reported drops from Win 2000 servers is down to auto-negotiation of network speed between Ethernet cards. I experienced similar problems with my Titanium G4 running OS 9.1 and our Win 2000 servers, but ONLY after the local servers were switched from 10 Mbps onto 100 Mbps network ports.

The network service to my G4 however remained through a 10 Mbps port. The servers NICs were set to auto- negotiate speeds, but this obviously wasn't happening. Setting the Win 2000 server NICs manually to 100 Mbps Full Duplex cured the problem .

Barker is correct about duplex mismatching. In fact, this is known problem and solution that we have been reporting for some time. (See our Windows Servers Tips page.) However, as many readers have reported Macs disconnecting from many non-Windows AFP file servers, we believe the OS 9.1/9.2.1 problem is a separate issue.  

VPC expands to another platform: Connectix to ship VPC for OS/2 next year. October 12, 2001 -- Connectix has announced that it will ship a Virtual PC for OS/2 in the first quarter of 2002. The new emulator will allow users of IBM's OS/2 operating system to run Windows. (Connectix currently ships Virtual PC for Mac and Virtual PC for Windows, which allows PC users to run multiple instances of Windows.) Connectix says it won't do the development of VPC for OS/2 itself, but has contracted InnoTek, a German software development company, to create the new software.

Another Tip for converting Eudora mailboxes from Windows to Mac. October 12 -- Mark Duling sent us a tip on converting Eudora mailboxes from Windows to Mac:

Maybe this is obvious but it is worth pointing out that you can use an IMAP server to convert your mail from Win to Mac or vice versa on Eudora. It is much easier than following the instructions from Eudora's support page which are somewhat ambiguous in a few respects. Theoretically, you could not only change platforms but email clients as well since the migration utilities don't always work.

We posted another tip for doing this on October 10.

Mac OS X 10.1: SMB file sharing doesn't work over AirPort. October 12, 2001 -- Douglas Mclaughlin reports that while OS X 10.1 SMB file sharing works over Ethernet, it does not over AirPort:

I usually bring my own, personal iBook to work and I am now running Mac OS X 10.1. I was interested to hear that I would be able to connect to our Windows 2000 server. It took me quite a while to figure out the exact format of the address to put in the "Connect to Server" dialog and I did eventually get it to work... BUT, it only works through the Ethernet. I cannot connect when I try to use my AirPort card and our WaveLAN Access Point. I can connect just fine through Mac OS 9 and the Chooser using both Ethernet and AirPort. But the AirPort just won't connect through Mac OS X 10.1.

So, I was just wondering if anyone else has been able to connect through SMB with Mac OS X 10.1 and an AirPort network. Maybe it's just our Access Point and we need a real AirPort Base Station? I have encountered other problems with that Access Point.

If you've seen this problem, please let us know.

Automating the fix for QuickTime in IE for Windows. October 12, 2001 -- There is now another web site developer solution to the problem with QuickTime access for Internet Explorer 5.5 SP2 and 6.0 for Windows. Retiarius Enterprises QT Tag Converter (US $25) is a Mac utility that converts web pages with QuickTime tags. It searches html files for embedded QuickTime movies and automatically changes to the html code to use the new ActiveX control. We have previously reported that an Apple web page told web developers to use HTML code that makes available a new ActiveX control for QuickTime. QT Tag Converter seems to automated this process.

Another suggestion for file server disconnects with OS 9.1/9.2.1. October 12, 2001 -- Ben Roche offered another workaround for the problem of Macs running OS 9.1/9.2.1 disconnecting from AFP servers.

The company I work for has also been having problems with disconnects from our AFP server. I have tried the trashing of Apple Share prep, AppleTalk etc. Prefs, with no success. I look after about 20 Macs and the following workaround seems to work for them all. If I get the operator to copy a file off the server (small around 20 Mb) before he opens the file he need to work on, the problem doesn't seem to happen. I also noticed the Mac with 3rd party 10/100 NIC don't suffer from the problem.

Reader verifies problem with OS X and Belkin USB KVM. October 12, 2001 -- Ron Nelson has the same problem with OmniView USB KVM switch, where OS X 10.1 can't use a PS/2 mouse, which we reported on October 10. Nelson says:

I have this same problem with a PS/2 mouse and my 4 port USB Belkin KVM. My solution was to go buy a Logitech Marble USB trackball that works well with everything.

Another reader finds NetWare Mac Client 5.11 okay. October 12, 2001 -- Responding to our October 10 item on using the old NetWare for Mac Client 5.11, Mike Maday says he has no problems:

I've been using the 5.11 client on a G4 with OS 9.1 for some time now, and not a single problem has arisen. It's more labor to install it, but for just a handful of clients, it's a great option.

Update on OS 9.1/9.2.1 disconnecting from AFP file servers: the role of Quark, Group Logic explains, and workarounds. October 10, 2001 -- We continue to receive e-mail regarding the tendency of Mac OS 9.1 and 9.2.1 to disconnect AFP file servers, including Windows SFM, NetWare, and Group Logic's ExtremeZ-IP. We reported previously that Apple Ethernet drivers seem to be the culprit. However, Sean McGown sees a role for Quark Xpress:

I've observed this behavior during printing, collect for output, etc. since 9.0.4. QuarkXpress is the only application I've experienced this with. I'm almost sure it's a Quark thing. Quark also refuses to let go of linked files on W2k servers and CDROMs forcing you to quit Quark to unmount the volumes. God, I wish we could switch to InDesign. Quark's lack of quality control is atrocious.

Group Logic also feels that Quark Xpress, as well as Photoshop, exacerbate the problem. It also agrees that the problem is with the Ethernet drivers:

Group Logic has determined that problems in the Ethernet driver in recent versions of the Mac OS are causing the disconnects. Specifically, Apple's 2.4.1 and 2.4.2 drivers exhibit this behavior. According to Apple engineers, this is due to the way these versions of the Ethernet driver allocate memory.

Group Logic sent us a lengthy and detailed report about the problem, which you can read on our Mac OS 9 Report page.

Andy Halley sends this suggestion

A friend of mine, Scott Chaffee, gave me this suggestion- Load Acrobat Distiller at startup and set up a "Watched Folder" on the server that is disconnecting-let Distiller run in the background. Distiller keeps monitoring the folder on the server thereby keeping a constant connection so that it cannot disconnect due to idle time.

Rob Jones sent in another approach to a workaround:

I've had this problem since the release of 9.1. I found a potential solution on Apples forums. Does not appear to care what type of server you have. Here is the thread. Read Brian Birch's solution.

What I did specifically:

  • Rebooted the system.
  • Moved these item from the Preferences folder to the trash and deleted them (Apple Share Prep, AppleTalk, File sharing, TCP/IP).
  • Zapped the PRAM with TechToolLite 3.0.1 (which automatically reboots the computer).
  • After the reboot all I had to reset was my TimeZone and TCP/IT settings.
  • Did all of these steps yesterday on two computers that were getting dropped on regular basis.

No drops so far.

TIP: DAVE for OS X 10.0.4 inhibits OS X 10.1 SMB client: Here's how to remove it. October 10, 2001 -- We received several reports that DAVE 3, which runs only on OS X 10.0.4, was also inhibiting the SMB/CIFS Windows file sharing client that is built into Mac OS X 10.1, after users had upgraded from 10.0.4 to 10.1. We asked Thursby Systems if this was true and how one should remove DAVE for OS X 10.0.4. We received this reply:

Yes, this is true. To remove DAVE, run the installer and choose uninstall. We strongly suggest that you reboot the computer BEFORE uninstalling. During the uninstall, you may receive errors that the uninstall was unsuccessful -- this message is incorrect.

If you've deleted the installer, you can download a copy from the following URL:

Carl Ketterling
Thursby Software Systems, Inc.

Paul Lira tried this successfully and reports his experience:

I ran the uninstaller and there was a lengthy hang in the installer application but it then completed. Next, I went to the 'Go menu' and 'Connect to Server', typed in smb://servername/ and I got my login to my NT server and I logged in fine. No restart was even needed after the uninstall.

(For more on DAVE, see our DAVE Special Report page.)

Verification of OS X 10.1 problem with SMB volumes and Classic. October 10, 2001 -- Several readers responded to our October 8 report about the Mac OS X 10.1 problem that won't let you use a Classic application to open a file on an SMB (Windows) file server volume. All confirmed the problem. Thomas Ekdahl said "I can verify that this happens on my machine too. Annoying." Brad Spachman reports:

I can verify the following report. Not only am I unable to double-click a document on an SMB volume and have it launch or open in a Classic application, I am unable to navigate to the SMB volume from the Classic application to access files. The only way to open a file from a SMB volume that I've found is to copy it to the OS X partition, use the Classic application, then copy it back--hardly the most user-friendly method.

Steve Crossman:

I can verify that Classic apps cannot see the SMB mounted shares in OS X 10.1 Classic can only see shares mounted using afp://server_name protocol

Philip Saunders adds:

I can confirm Tim Moore's experience exactly. We have a Win2K server volume holding a library of PowerPoint 97 and 2000 presentations. (No SFM.) Easily mount the share on the X.1 desktop. Double-clicking a file on the share launches PowerPoint 98 or 2001 (whichever is installed) in Classic, but the file does not open; instead another logon screen appears, and if you go through it a second instance of the SMB share appears on the X.1 desktop. Same thing if you drag a file onto the PowerPoint icon in the Dock, or if you give the File:Open command from within PowerPoint.

TIP: Converting Eudora mailboxes from Windows to Mac. October 10, 2001 --Jan Morren sent in this tip:

I looked at your extensive list of converters and I recently realized a transfer from a VAIO to a PowerBook G4 for Eudora. MailConverter did a great job. It converted the old Eudora .mbx (mailboxes) into the Mac format of Eudora. It saved me an immense amount of time to make the transition. Eudora itself claims to use a carriage return/line feed conversion utility: CRLF.

Eudora has a migration page of Windows to Mac.

Novell clients and Mac OS 9.2. October 10, 2001 --Grant Wray wonders why the older NetWare 5.11 Mac Client works so well with Mac OS 9.2.1:

The ICT department here WAS going to pick up the tab for the Prosoft Mac 5.12/5.13 clients for our suites of new iMacs, but the price jumped 4.5x last week (from £10/copy to £45/copy), so they said "NO WAY, find an alternative".

So I tried the 5.11 client on Mac OS 9.2.1 on the new iMacs, and Lo! it worked! It was stable for a 2 GB copy from and back onto the NetWare 4.11 server. So what gives? Am I going mad? Why doesn't it bomb out and destroy the machine straight away like it did with Mac OS 9.0? Has anyone else found or tried this?

Our NetWare Special Report page lists several problems with the 5.11 client. If you've tried using v5.11 recently, please let us know.

Fix for Prosoft NetWare client 5.13 file name problems. October 10, 2001 -- Steve Huizinga sent us a solution for our October 8 problem report concerning the Prosoft NetWare Client 5.13 and file names:

I am also using Prosoft client v5.13 and I found that after installing the Joliet volume access extension I was able to to copy CDs with the full file names with no problems. I don't recall ever having this problem when burning new disks from files located on my hard drive. I only found I had a problem when I tried to burn a copy of a PC/Joliet formatted disk. The filenames on the copy I would burn were truncated.

Had no problems after installing the extension. I don't really see how NetWare can be to blame for this problem. Are files being burned off of the network the only files that have problems?

KVM-USB Switch and OS X 10.1. October 10, 2001 --Nathaniel Jones reports this problem with Mac OS X 10.1 and a Belkin KVM switch:

I have been attempting to use Belkin's OmniView USB KVM switch on my Mac G4 under OS 10.1. I have a PS/2 mouse connected to the switch and a USB cable connecting the Mac to the switch. I have been unable to make the PS/2 mouse work under OS X. It does work correctly when I boot into OS 9.x. I have been unable to find any reference to OS X on Belkin's site.

If you've seen this problem, please let us know.

Problems with the Lotus Sametime client for Mac. October 10, 2001 -- Eduardo Gutierrez de Oliveira reports that the Mac client solution for Lotus Sametime is less than acceptable:

In my company Lotus collaboration tools are used a lot, and the latest to be implemented is Lotus Sametime. Lotus Sametime allows all the workers from a corporation to have ICQ-like conversations and chats, from a contacts list. Supposedly this program could conceivably connect to AOL IM users (except that this is not possible through the corporate firewall, yet the functionality is there).

The only existing clients are a somewhat complete Windows client and a very limited Java client. The Java client is very unstable and prone to crashing, and doesn't seem to work at all in MRJ 2.2.5 in OS 9.2.1, nor in Netscape's Java (at least in my configuration). I haven't tried Mac OS X yet, but I'd rather use a true client than a Java client.

If you've used the Sametime client, we'd like to hear about your experience.

Outlook 2001 problem with multiple users. October 10, 2001 -- Tracy Lykins has reports this problem with using Outlook 2001 on a Mac with multiple users set up: "Every user can see all the other's signatures. Is this normal?"

If you've seen this problem, please let us know.

Europeans may get tough with Microsoft. October 10, 2001 -- CNET reports that the European Union may seek to fine Microsoft as much as US $2.5 billion for alleged antitrust violations.

Explanation from Apple: why Cisco VPN client and other net software doesn't work with OS X 10.1. October 8, 2001 -- Apple has responded to our reports of the Cisco VPN 5000 client not working in Mac OS X 10.1 with this technical explanation:

The Cisco IPsec VPN product on Mac OS X is written as a NKE (Network Kernel Extension). NKEs allow developers to extend the kernel based networking stacks shipped with the OS without recompiling the kernel (as is the case with most if not all BSD based Unix derivatives). This is roughly analogous in functionality to a STREAMS module in Classic Mac OS.

The current Cisco client doesn't work with 10.1 (10.1 has an entirely different kernel from 10.0.x and thus any software running in the kernel using kernel memory structures will need to be revised). Cisco is aware of the problem and is working to get a new build out to address the issue. I can not however comment on their release schedule.

Thomas Weyer
Network & Communications Technology Manager
Apple World Wide Developer Relations

Presumably, the new kernel in 10.1 is why DAVE for 10.0.4, Virtual PC for OS X Test Drive, and other networking products don't run in Mac OS X.

Mac OS 9.1/9.2 disconnecting from AFP servers: Ethernet driver to blame. October 8, 2001 -- Responding to our reports of Macs running OS 9.1-9.2.1 randomly disconnecting from Apple File Protocol Servers, Jeff Pollard says that Group Logic told him the problem was Apple's Ethernet drivers:

I have something to add to the ongoing discussion about Macs dropping off of NT servers while processing large Quark and Photoshop file:

We're experiencing this on a Windows 2000 server running ExtremeZ-IP. Most Mac clients are 9.1 on Titanium G4s and Dual 533 towers. We've been experiencing this problem for MONTHS and have been trying to convince Group Logic that the problem exists. They finally recognized the problem earlier this week and wrote:

Group Logic has been investigating reports of this problem since Mac OS 9.1 shipped. Group Logic has performed extensive analysis of the problem, and has, with Apple, determined that the cause is due to problems in the Ethernet driver in recent versions of the Mac OS. Specifically, Apple's 2.4.1 and 2.4.2 drivers exhibit this behavior. According to Apple engineers, this is due to the way these versions of the Ethernet driver (Apple Enet extension) allocate memory. Group Logic has reports that this problem affects other AFP/TCP servers as well, including Apple's own AppleShare IP server

We have begun experimenting with switching out the Apple Enet extensions mentioned above with a previous version (2.3). The older extension doesn't seem to have any ill effects on the system, but it's too soon to tell if this has (at least temporarily) solved our problem.

Classic applications can't access SMB volumes in Mac OS X 10.1. October 8, 2001 -- Tim Moore reports this problem with accessing Windows servers from Mac OS X 10.1:

After a bit of testing using OS X 10.1, it looks like you can't open from a Classic application a file which is located on an SMB mounted file server (you are prompted to log into the file server a second time). Strangely, you can mount the same SMB server multiple times (which is what ends up happening in this scenario).

It's easily tested - mount an SMB share, then drag an .gif or .jpg onto it. Try opening it with Picture Viewer from Classic ...

If you've verified this, please let us know.

Microsoft UAM 5.0.7 problem and workaround. October 8, 2001 -- Dan Foshee reports this problem with the Microsoft User Authentication Module (UAM) for Macs accessing Windows servers:

Our Win 2000 servers do not allow the Mac users here to add the individual shares on the servers to their Keychains. I downloaded and installed the 5.0.7 UAM, and per the March 20th, 2001 tip by Jim, had the Server Admin allow workstations to save passwords.

What I discovered was that mounting at startup is still not allowed by this logon method; however, the 'Add to Keychain' option is checkable, and basically adds the entire server to the keychain. I also discovered a way to have those individual shares mount at startup, although it does take a few extra steps.

1) Add the desired server to the Keychain and select the shares you want to be mounted at startup. Hit OK.

2) Make aliases of those shares and put them in the Servers folder of the System Folder.

I also rename the alias like this: share*server, example: Common*TYSONA. I don't believe it's necessary, but it's the way I noticed other aliases in the Server folder.

Prosoft client 5.13 file name problem. October 8, 2001 -- Chris Altemeier reports of a problem with NetWare Client 5.13:

What made me decide to ditch the NetWare Client 5.13 from ProSoft Engineering was when we burned CDR's (Mac OS 9.0.4). All or most of our file names, especially fonts, ended up being truncated. This caused major problems when our files were sent to the service bureau. Nothing linked properly in our page layout program.

If you've seen this problem, please let us know.

OS 9.1/9.2.1 disconnect from Win 2000 and other servers is widespread. October 5, 2001 -- We've had a large number of responses to yesterday's report of Mac clients dropping connections to Windows 2000 servers. Dozens of readers are reporting the problem, which now appears to occur with other AFP servers as well. Bryce Steiner describes the general problem:

I just upgraded a Mac G3 to OS 9.2.1 from 9.1. I have a problem that I haven't had before. The Mac will disconnect from the Server and the shares will disappear with an AppleShare Server Message that says "the File Server's connection has unexpectedly closed down (date)" I thought at first my Windows 2000 server went down, but it didn't and the other Macs that I have kept the shares just fine. OS 9.2.1 is the only one with the problem. All the IP addresses are static.

Greg Volger notes a error number through event viewer:

We have numerous iMacs running 9.1 that are being dropped from the Win 2000 server (SP2). This is running havoc at our school - students cannot complete their work. Students seem to lose connection when they are doing a file transfer. The Event viewer gives the error: 12061.

Daniel Hoffman did some troubleshooting and sent us a report:

We've been seeing it off and on for weeks now. Primarily the servers drop off while printing from Quark Xpress 4.11 to our Splash RAS. Usually these Quark files have hi-res art in them, but not always. We've also seen it opening .eps and .psd files in Photoshop 6.0.1, again, usually hi-res (large) files, but not always. Most of our Macs are 9.1, but a couple are 9.2.1; all are DHCP and connect using TCP/IP under the Microsoft User Authentication Module (UAM); printing is done with Adobe's PS driver

8.7.2 via AppleTalk. All our servers are Win 2K, SP2. The same problematic files will function (open, print, etc.) flawlessly from the user's desktop.

In my testing I have pretty much ruled out:

  • File/folder permissions issues
  • 3rd party Quark Xtensions
  • 3rd party Photoshop Plugins
  • Mac extensions conflicts
  • "Load TCP/IP as needed" setting in TCP/IP control panel
  • DHCP vs. Static IP issues

Unique elements of our environment are:

Bob Heeth also sees the problem with ExtremeZ-IP running on Windows NT:

You posted today a problem regarding disconnects of Mac 9.1 clients from Windows 2000 servers. We have also been experiencing this with Windows 2000 as well as Windows NT running Group Logic ExtremeZ-IP software.

Tim Moore has seen the problem with the Helios AFP server for Unix, and offers a suggestion:

Here, we've experienced similar issues with the Helios EtherShare software, with various incarnations of OS 9 Macs connecting via TCP/IP.

One approach we've had to take to stop the connection from disconnecting is to hold down option-command when connecting in the Chooser, in order to force the connection to occur over AppleTalk and not TCP.

(It's always a good idea to do a Get Info on the mounted icon, just to make sure you've actually succeeded in making an AppleTalk connection).

Adam Goldsmith says Apple points to the drivers:

Evidentially this is a known bug in the built-in drivers when using 9.1 and later. I will find out the internal Apple bug number, but Apple's recommendation is to use a 3rd party NIC. The dropping occurs with all sorts of servers, not just NT-based.

We will continue to follow this story. Thanks to everyone who wrote in.

Cisco VPN 5000 OS X Mac client problem with OS 10.1. October 5, 2001 -- Sue Frary reports this problem with Mac OS X and the Cisco 5000 virtual private network client:

After installing OS 10.1, I happily unpackaged my new Cisco VPN 5000 OS X client v. 5.1.1 and installed that. Unfortunately my past experiences with bulletproof installation and performance of the 5000 client on OS 9.1 didn't prepare me for an error screen on first launch of the client. Error ID = -1, app could not find something called a Network Kernel Extension VLan. I have no clue. Aqua error window was pretty, though. Back to the drawing board with our friends at Cisco. Had a good network thru Airport, TCP/IP was right. Dunno where the elusive NKE VLan might have got to. Did not try this client version with 10.0. Maybe it does not like 10.1.

If you've seen this problem, please let us know.

More on Outlook 2001 crashing in Mac OS X: 9.2.1-10.0.x seems a bad combo; 10.1 okay. October 5, 2001 -- The reader who first reported the problem of Outlook 2001 crashing in OS X Classic, Paul Lira, told us that he has solved his problem:

I haven't pinpointed what bug was causing the problem. However, I deleted the Outlook 2001 folder and no Microsoft extensions and then reinstalled Outlook 2001. It worked! Since I didn't delete any preferences, it remembered my exchange server etc. Thanks for the posting! It's nice to know it is a bug and not incompatibility. All functions now appear to be fine.

Several other readers tried running Outlook 2001 with various combinations of 9.x and OS X versions. Ross Atkin:

Just though I'd let you know about my experiences with outlook 2001, particularly in regards to it's stability in the classic environment.

I have been running outlook 2001 under classic for approx. 2 months, with varying results. With 10.0.4 and 9.1, outlook was relatively stable, only crashing every few days or so, usually taking the classic environment with it. The crash was always the same, the classic environment would freeze, and running process viewer would show that it was using approx. 70 percent of processor time.

When I updated to 9.2.1, the crashes increased in frequency, until Outlook was unable to stay open for more than about 10 minutes at a time. As an experiment I logged onto the server on both my Mac and my desktop PC, and discovered that Outlook 2001 was hanging when receiving email. I was just about to delete 2001 and start using outlook 2000 via Virtual PC, when I upgraded to OS X 10.1. Since Saturday I have been running outlook without a single crash! A well recommended upgrade!

Ed Dyer:

For me, experiences on a PowerBook G3 and PowerBook G4. Outlook 2001 Beta worked fine with 9.1 classic and 10.0-10.0.?. Minimal crashes.

Outlook 2001 Final crashed occasionally with 9.1 and 10.0.?-10.0.4. Usually related to sleeping the classic environment.

Outlook 2001 Final crashed whenever left alone in 9.2.1 Classic for more than 2 minutes. Changing sleep prefs in the control panel had no effect.

Outlook 2001 Final crashed whenever it received a message in 9.2.1, no OS X. Very interesting.

Outlook 2001 Final crashed on first launch of Classic 9.2.1 in Mac OS X 10.1. Restarting classic worked. Has not crashed since.

PC MacLAN 8.1 file server problem with Windows 2000. October 5, 2001 -- Anthony Barlow reports this issue with PC MacLAN 8.1, the cross-platform file sharing software for Windows:

I've been having a problem with PC MacLAN 8.1 on a Windows 2000 lap top. It allows the user to open a file that is already open on any Mac file server without reporting that its currently in use.

Maybe not a big deal but we have a handful of files that everybody uses and its causing lots of gnashing of teeth as we sometimes have several Windows 2000 users with a file open thinking they are the only one. The last person to save gets his changes saved and all the other users lose out.

Miramar tech support emailed me to say its a known problem to them and although it is being looked into there is no fix planned. Previous versions of PC MacLAN seem to be unaffected.

First PocketPC sync software for Mac demos today; MS to launch new Pocket PC OS. October 4, 2001 -- In San Francisco today, Information Appliance Associates will demonstrate PocketMac, the first PocketPC-to Macintosh synching software. The company says the software will ship for Mac OS 9 this month, with a Mac OS X version to ship as some later time. At this event, Microsoft is expected to announce Pocket PC 2002, a new version of the Pocket PC OS .

New Timbuktu build adds support for Mac OS X 10.1. October 4, 2001 -- Netopia has added support for Mac OS X 10.1 its new Timbuktu Pro 6.0.1b3 (free to users of version 6.0), the cross-platform remote control and file transfer utility. The new beta version, which Netopia says was rewritten for Mac OS X, also adds lets OS X users script file synchronization. A final version (also free to 6.0 users) will be available within 30 days, according to Netopia.

StuffIt 7 for Windows adds XP certification, searching of archive contents. October 4, 2001 -- Aladdin Systems has released StuffIt 7.0 for Windows, a new version of its cross-platform compression and encoding utility. The new version is certified by Microsoft to run on Windows XP and includes two new new applications, ArchiveSearch, which lets you search the contents of compressed archives, and StuffIt Express Personal Edition, which combine StuffIt Browser DropStuff, and StuffIt Expander into one utility. StuffIt 7 also lets you compress and e-mail or FTP with a single click. StuffIt 7 costs US $29.95; competitive upgrade offer $14.95 for owners of other compression utilities; free upgrade for users of StuffIt 5.5, DropStuff, and DropZip for Windows.

MacWindows readers split on Outlook 2001 crashes of Classic in Mac OS X 10.1. October 4, 2001 -- A number of readers responded to our October 2 report about Outlook 2001 crashing Classic under Mac OS X 10.1. However, there is no agreement: some readers see it, others don't. We've upgraded our Outlook 2001 Special Report page with six new reader reports on the issue.

MacOS 9.1 and 9.2.1 disconnect from Windows 2000 Servers. October 4, 2001 -- Bryan Schappel is finding that Mac clients are disconnecting from his Windows 2000 server:

Since the release of Mac OS 9.1 (and up) we've been seeing problems with the Macs staying connected to a Windows 2000 server. During file copy or printing operations a Mac user will get an alert that the server has shutdown, which is not the case. The Macs are connecting to the 2000 box using SFM and TCP/IP. I've seen this happen regardless of the service pack on W2K.

The Macs all have static IP's. File sharing between Macs is not allowed. This is only seen with the Win server as Linux servers do not have this problem.

Obviously, this is not a DHCP problem. If you've seen anything like this, please let us know.

Problem with IE and Proxy Server on Mac OS X 10.1. October 4, 2001 -- Michael Campbell has a problem getting through a proxy server with Mac OS X 10.1 and Internet Explorer:

I have a Titanium PowerBook and when I connect to our Windows network with Internet Explorer I get the authentication screen but when I try to connect I get access denied. I have tried Opera and Omniweb and I can connect and surf happily. With OS X 10.0.4, Internet Explorer did work but with this later version [10.1] there seems to be a problem. Needless to say I'll stick with Omniweb.

New beta of Cisco Mac VPN client will include OS X version. October 4, 2001 -- Nick Alex passed along this news about a new virtual private network client for Macs:

Cisco has a new beta out (v 3.5) for their VPN solutions that will include an OS X client. We should see the final version Q1 2002.

Secure client/SecuRemote Mac VPN client. October 4, 2001 -- Tim Dubois answers our question of a few days ago about the beta of Checkpoint's beta of a Macintosh virtual private network client:

I believe that the beta period for Checkpoint's Mac VPN client is over. I tried a couple of months ago to download the Mac beta and was told the beta period had ended. They weren't sure at the time when the final release was going to be or if it was gong to be X compatible.

Suggestion for OS 9.1/NetWare slowdown. October 4, 2001 -- Steven Kline has a suggestion for the performance problem with Mac OS 9.1 accessing NetWare 4 server using the Prosoft client:

I have also had problems with a slowdown of the Finder, normally when opening a folder with many directories (500-1000). I have had pretty good luck raising the files= line on the Novell server startup config file (I'm not the admin, but I think it's called startup.ncf). Increasing this files buffer seems to help the problem.

Meanwhile, Vince Vetere offered some additional details about the problem:

The degree of the performance degradation is much worse for people who log in that have access to more directories than other users. For example, teachers who log in have access to student directories. When students log in, the problem is much better. Please also note that the slowdown occurs for teachers whether or not any directories are open on the server volume.

CNET OS X 10.1 now online. October 4, 2001 -- CNET has published a review of Mac OS X 10.1, written by MacWindows editor John Rizzo.

History of Clarus the Dogcow. October 4, 2001 -- In response to our recent reports of the word Moof appearing in the open dialogs when accessing network volumes with NetWare Client and DAVE, a number of readers have asked about Clarus the Dogcow and the "moof" sound it makes. We aim to please, and refer you to this history of Clarus the Dogcow article at the Apple web site. Originally part of the first Macs' Cairo font, Clarus seems to have completely disappeared from Mac OS X.

Darwin 1.4.1 ships for Mac and x86 hardware: changes for Mac, PC, Unix. October 2, 2001 -- Apple has posted Darwin 1.4.1, the latest build of the open source Unix core operating system of Mac OS X, which will can run by itself. Builds are available for Macs and for x86-based PCs. The new version includes changes made for Mac OS X 10.1, but is also includes better support for Intel-based Ethernet cards on x86. Some Unix packages were also updated, including openssl, openssh, tcsh, apache, cron, fetchmail, procmail, sudo, and others.

New beta of Mac OS X VPN client. October 2, 2001 -- A reader who does not want his name published send this:

Besides the Nortel VPN Mac client, I would also like to add that Cisco has a new beta out (v 3.5) for their VPN solutions that will include an OS X client. We should see the final version Q1 2002.

Problem with SecureClient VPN client in VPC. October 2, 2001 -- Eric Schneck can't get the SecureClient virtual private network client to run in Virtual PC:

I tried installing the SecureClient on VPC 4.0 running Win 95, but it blue-screens upon startup.

On your VPN web page, Dani Smart mentions a beta Mac version. Does anyone know how one can get a copy?

If you know, please let us know.

Outlook 2001 crashing Classic in Mac OS 10.1. October 2, 2001 -- Paul Lira reports this problem with Outlook 2001 in Mac OS X 10.1:

When you try to execute Outlook 2001, it starts up Classic but immediately force quits (bomb's?) Classic and of course, Outlook 2001. This all happens before the splash screen and login.

If you've seen this problem, please let us know.

Apple Menu Options problem--and workarounds--with Win Server SP2. October 2, 2001 -- Joerg Erdei sent this report of a problem and workarounds with Windows 2000 Server:

I just finished troubleshooting a strange problem when users could not rename files (folders are fine!) on a certain file server from within certain Macs. Saving to and deleting from the server, and changing file content works. It turned out that this only occurs in a specific client/server situation:

Server affected:

Windows 2000 Server SP2 only (2000 Server & 2000 Server SP1 do not have that problem)

Client affected:

Mac OS 9.1 (see 'Details')


1) Disable Apple Menu Option in Extension Manager
2) Replace Apple Menu Options with a newer (v1.1.9) or older (v1.1.7) version


The problem is with Apple Menu Options 1.1.8, independently from its settings. This version is only included with Mac OS 9.1 so other Mac OS versions are fine. I did some testing on what combinations of Apple Menu Options and Mac OS do have that problem:

Apple Menu Option




MacOS 9.0.x












If you've seen this problem, please let us know.

Mac OS X 10.1 problem with MS Proxy Server and and IE. October 2, 2001 -- Kyle Crawford reports of problems with some web browsers running on Mac OS X and Microsoft Proxy Server:

The version of IE that comes with 10.1 does not seem to work with proxy servers (at least not MS ones).

It appears to get its settings from the Internet system preference, but any attempt at web access results in a 407 error and does not even throw up an authentication box.

This is disconcerting given that MS promised a FIX for the existing proxy problems (listed on your site and experienced by thousands of users daily) this fall.

I've been using Mozilla in 10 and 10.1, which seems to be the only browser that does work well with MS Proxy servers in 10.x, though it too sometimes fails and simply draws a blank page with <body></body> tags showing in the browser window. Quitting and relauching a few times gets it working again. This may be similar to issues with Communicator 4.7.x where it continuously flashes connecting to proxy server.

If you've seen this problem, please let us know.

ISA Proxy Server. October 2, 2001 -- Todd Mogilner has a suggestion for the ISA Proxy Server problem described on our Proxy Server special report page. He suggests applying Microsoft Knowledge Base article Q297324. Of the article, Mogilner says

The article in no way directly states anything about Macintoshes or IE 5.0. The company which I work for is going to try this following solution. I have no information on if it will work or not.

If you've tried this approach, please let us know, whether it succeeded or not.

Novell sues Microsoft over server advertising. October 2, 2001 -- A CNET story reports that Novell is suing Microsoft for saying in an ad campaign that NetWare has an expiration date. CNET quotes Novell as saying that Microsoft "crossed well over the line."

Slowdown of Mac OS 9.1 with NetWare 4 server, Prosoft client. October 2, 2001 -- Vince Vetere reports of a performance problem when accessing NetWare servers with the Prosoft Mac client:

I have encountered a problem with Mac OS 9.1 and up accessing a NetWare 4.1 server. Accessing the network volume slows to an unbearable crawl. I have tried both NetWare Client 5.11 from Novell and Client 5.13 from ProSoft Engineering. Several e-mails from ProSoft have been unable to fix the problem. All works fine with OS 9.0.4 and lower. The main slowdown is in the Finder updating window contents, but the machine is considerably slower all around. I have tried several computers and they all experience exactly the same problem.

If you've seen this problem, please let us know.

More moofing. October 2, 2001 -- We have more readers reporting that Novell NetWare volumes appear as named "Moof" from the Mac. Marla Poirier said:

Under the aforesaid conditions, I see "moof, moof, moof" every time. Appears to be a glitch in some programs. Macintosh G4, running OS 9.04, with Prosoft 5.13 and NetWare 5.

Steve Huizinga said "I noticed this quite a while ago."

Documents to go free with Visor. October 2, 2001 -- Handspring and DataViz announced that new Visor customers can obtain Documents To Go for free via a mail-in rebate when purchased with a Handspring Visor. Documents To Go Professional enables Palm OS devices to create, view and edit Word and Excel documents and view PowerPoint presentations (PowerPoint is Windows only). The promotion is taking place at retail stores and the Handspring web site. online at. Documents To Go Professional Edition 4.0 for Mac and Windows has a value of US $69.95. The offer runs through November 15, 2001.

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