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June 2001

Outlook 2001 ships. June 27, 2001 -- Microsoft has released the shipping version of Outlook 2001 for Macintosh (free 14 MB download), the Mac mail/calendar/contact client for Exchange Server. Outlook 2001 Beta has been available for several months, and was a big improvement in cross-platform compatibility, particularly with sharing calendars. Outlook 2001 uses the native Exchange formats email e-mail, calendaring, and contact and task management. It also supports the Mac OS Keychain. (Palm synching, which was not in the Beta, isn't mentioned at the web site or in the release notes.) Microsoft recommends using Outlook 2001 with Exchange Server 5.5 or Exchange 2000 Server. Outlook 2001 supports connection to Exchange Server using AppleTalk and TCP/IP. Outlook 2001 is a available in English, French, German, and Japanese.

Upgrading from Outlook 2001 Beta to Outlook 2001. June 27, 2001 -- Much of the data created with Outlook 2001 Beta is either incompatible with Outlook 2001 or unstable, according to Microsoft. Users of Outlook 2001 Beta will need to create new profiles, appointments, and meetings to prevent "instability." (You'll be prompted to create a profile if you have only the Beta installed. If you have both the Beta and Outlook 8.2, the shipping Outlook 2001 will use the 8.2 profile.) Microsoft also recommends removing contact names that were installed with the Beta after you install the new Outlook 2001:

After upgrading to the released version of, remove all names from the Share my data with these people list in the Sharing panel in Preferences. If you do not remove people added using the Beta version, you may experience system hangs or crashes. After you have removed all names from the list, you can add them back using the released version of Outlook 2001.

Upgrading from Outlook 8.x to Outlook 2001 June 27, 2001 -- Outlook 2001 is more compatible with Outlook 8.x than with Outlook 2001 Beta. For instance, profiles from Outlook 8.2 are compatible, and will be automatically upgraded when you install and run Outlook 2001. Microsoft's Outlook 2001 release notes give this advice for upgrading:

If a profile created using Microsoft Outlook 8.2 or earlier is detected, you will be prompted to upgrade this profile so that it can be used with Outlook 2001. (Outlook 2001 Beta profiles will not be upgraded. See the "Information for Outlook 2001 Beta Users" section below.)

If Outlook Calendar data is associated with the profile, you will be given the option to import the Calendar, Tasks, and Contacts data into Outlook 2001. If you do not import your old data, it will not be visible in Outlook 2001. In either case, a local copy of your Calendar data will be saved to a Schedule+ Interchange file (.sc2) and placed in the Microsoft Outlook 2001 folder.

If you have a Personal Address Book (.pab) file associated with your profile, you will be given the option to import those contacts into an Outlook 2001 Contacts folder and to remove the Personal Address Book file. If you choose to do so, contacts will be created for each of the entries in the Personal Address Book, and placed in the Contacts folder. Then, the Personal Address Book service will be removed from the profile. The Personal Address Book file will not be moved or deleted.

TIP: Workaround for Outlook 2001 Beta meeting request issue. June 26, 2001 -- Responding to yesterday's report about Outlook 2001 and limitations on meeting request functionality, Luis Antezana sent a workaround:

Mr. Willett correctly notes Microsoft's workaround for a resource not auto-accepting a meeting request (auto-accepting requests without having a client open only works in Outlook 2000, not 2001, 97, or 98). Microsoft suggest running an Outlook client for that resource so it can auto-accept meeting requests.

To ease Mr. Willett's concerns over needing multiple computers to answer multiple resources, I offer this tip:

1. Log into a resource account in Outlook

2. In Preferences>Microsoft Outlook>Sharing, choose another account (you may want to create a new one ahead of time) and assign it as a delegate, then check the box to send meeting requests only to delegates.

3. Repeat this process with each resource, assign the same account as a delegate each time.

4. Finally, log in as the delegate account and make sure the auto-respond preferences are set to your liking, then leave that account running.

This way you can have one computer running to auto-respond for multiple resources.

I hope this helps, and that Microsoft adds the auto-respond functionality to requests from Outlook 2001 clients.

TunnelBuilder VPN and Netopia Routers. June 26, 2001 -- In response to yesterday's item about Netopia Routers and virtual private networks, Michael Peirce confirms that the NTS TunnelBuilder PPTP VPN client can indeed by used with Netopia routers that include VPN server functionality:

A few months back I successfully used TunnelBuilder to connect to the PPTP client on my Netopia R5300 T1 router on MacOS 9.1 (possible 9.0?).

There wasn't anything tricky, I just set up the R5300 to use MS-CHAP Authentication and it worked the first time.

Group Logic ships MassTransit Enterprise 4.0. June 26, 2001 -- Group Logic yesterday began shipping MassTransit Enterprise 4.0, its cross-platform file transfer software aimed at the publishing markets. The new new version adds a Web Client, a Web browser plug-in for secure file transfers. It lets you drag and drop folders and files to a web browser for transfer over high-speed wide area networks and the Internet. The new Mass Transit also improves its links to SQL databases and supports cross-platform compression formats.

Correction: Virtual PC script. June 26, 2001 -- We've made a slight correction to the script sent to us yesterday by Ned Holbrook used to configuring serial devices. (Holbrook told us he had "virtual machine" in the third line instead of "virtualMachine".) We've made the correction below and on our Virtual PC 4 special report page.

SonicWALL VPN hints: problems with firmware, management software, gigabit versions. June 25, 2001 -- Ford Pedersen reports problems with the SonicWALL virtual private network gateway running firmware 6.0:

The 6.0.0 firmware upgrade (all are free for lifetime with all SonicWALL Internet Security Appliance products) should be upgraded to the revision which fixes some bugs. I had a lot of client problems with 6.0.0 before was placed on the device.

Pedersen also mentions an admin package for Windows:

For those organizations that require management of numerous SonicWALL devices in geographic distant (or nearby) locations the devices can be managed with a software package called Global Management System (GMS) from SonicWALL. Unfortunately, the software is only available for Windows NT 4.0 SP3 or Windows 2000.

Pedersen also said that SonicWALL has released gigabit versions of its boxes. (For more on SonicWALL, see our Macs and VPN special report page. Also, there are more VPN items in today's news below.)

New Tip: Solution for VPC 4 serial configuration. June 25, 2001 -- Ned Holbrook send us a fix for our June 18 problem report of a script for configuring serial devices that worked in Virtual PC 3 but not in VPC 4. The fix for VPC 4 is a new script:

The following script should do for VPC 4 what the "run before Mindstorms" script did for VPC 3:

tell application "Virtual PC™"
set virtualMachine to every virtual machine whose frontmost is true
set COM1 DTR tracks PC RTS of settings of virtualMachine to true
end tell

Deja Vu conflict with VPC. June 25, 2001 -- David Ordoubadian reports a problem running Deja Vu, a computer-aided linguistic translation program, with Virtual PC 3 and 4:

I've been attempting to run Deja Vu on VPC but it crashes the software. Deja Vu is one of the best translation memory programs available (there is no translation memory program available for the Mac). Unfortunately, Deja Vu scans for its dongle first on the parallel port and then the USB port. Even though I have a USB dongle, the software's scan of the parallel port crashes Windows. The author is aware of the problem but I don't know if he is going to address it. As far as I know, if he changed the order of the scan, the problem could be avoided.

This issue is well known to Deja Vu users and the developers. There are three files you can remove to remove the USB call, but this means that the program only operates in Demo version.

We've added this If you can confirm this problem, please let us know. (For more software that doesn't run on VPC, see our VPC Conflicts page.)

Outlook 2001 Beta: report on meeting request functionality. June 25, 2001 -- Brian Willett sent us a report on using the Outlook 2001 Beta Mac client at a large Mac site for sharing calendar information. He has discovered some limitations to the Mac client, and somewhat of a workaround. You can read his report on our Outlook 2001 Beta special report page.

More info on Cisco VPN products. June 25, 2001 -- John Lockwood elaborates on the VPN offerings by Cisco:

Cisco currently has three different VPN server solutions, a) using a standard Cisco PIX firewall, b) using the VPN 3000 series, and c) using the VPN 5000 series (which used to be the Compatible Systems Intraport). However Cisco do not have a Mac client for the first two options, and the Mac client for the 5000 series only works with the 5000 series (at least currently).

There is a small chance Cisco might update the 5000 series client to work with their other product ranges. People might be interested to know that Apple has used the Intraport as their internal solution for a long time.

VPN support in Netopia routers and gateways. June 25, 2001 -- Netopia routers and gateways offer IPSec and PPTT virtual private network functionality, though they don't mention Macintosh. For instance, a web page called Netopia IPSec Compatibility describes the IPsec gateway functionality of their products. Another page describes how the Netopia R-series router can act as a PPTP server, and describes how a Windows PPTP client would work with it. We would assume that the TunnelBuilder Mac VPN client could work with the Netopia router set set up this way. If you've a Mac with either protocol and a Netopia router, please drop us a line.

PPTP client for OS X doesn't encrypt. June 25, 2001 -- Craig Chambers responded to our June 20 item about PPTP-GUI, a PPTP VPN client for Mac OS X that doesn't support authentication. Chambers continues the thought:

The PPTP VPN client for OS X that you mentioned does not support encryption of any kind. The author of the program said that since PPTP encryption is compromised there was no point in using it. I definitely disagree with this thinking and our NT server requires encryption regardless.

Solutions update: two more terminal emulators for Mac. June 25, 2001 -- We've added the open source (free) MacSSH and its predecessor Better Telnet to the terminal emulator product listings on our Network Solutions page. Reader Alexis Rosen describes them:

It's the best VT100/VT220 telnet I've seen on any platform. (I spend most of my life in telnet, and I've use a *lot* of clients over the years.) It supports OTP/Skey, Kerberos, and now (in MacSSH) ssh2.

There's no manual, but Ohio State University has a page called Using MacSSH, which includes screen shots.

Solutions update: SonicWALL, virtual private network in a box. June 21, 2001 -- We've added SonicWALL Internet Security Appliances (VPN/firewalls/gateways hardware) to our list of VPN products on our Network Solutions page. Models include the SonicWALL TELE2 , SonicWALL SOHO2, SonicWALL XPRS2 , and SonicWALL Pro.) Adam Glick reports:

As of the 6.0.0 firmware update for the SOHO, XPRS and PRO firewalls support IPSec VPN via the PGP client. I'm in the middle of testing it out with a client and will send on an update.

Ford Pedersen also describes the boxes, saying that Macs can connect to a virtual private network without a VPN client or with one.

This information might be valuable to those wishing to set up a VPN with a Mac or _any_ other Operating System on a network to another network.

I have been installing SonicWALL devices for many of my clients. All of their Internet access devices (well, except for one which can be upgraded) include VPN functionality. The nice feature about these devices is that you can create a VPN from device to device over the Internet _without_ having to have a VPN Client on each system. SonicWALL's VPN is IPsec compliant (although they report that some clients do not work well with their devices currently), and are ICSA (International Computer Security Association) certified. The boxes start at $500, on up to gigabit speeds for multiple VPN connections. You can have VPN Clients too, so the options are open.

Using Linksys router and TunnelBuilder thru DSL; problem with AirPort. June 21, 2001 --Chris DeSalvo recommends using a Linksys router for a DSL VPN connection with TunnelBuilder for a through. You can read has report on on our Macs and VPN special report page.

DeSalvo also reports a problem with getting the setup to work with AirPort:

Well, almost no problems. I spent a little more and got the LinkSys router that is a 4-port switch and an 802.11b wireless access point hoping to do my VPN work over AirPort with my PowerBook. You can't do it. The wireless access aspect of the router requires you to turn on 802.3 framing in your TCP/IP control panel. Well, the TunnelBuilder module doesn't provide an option to do this.

I've sent support calls to both Efficient Networks asking about adding support for this to TunnelBuilder and also a note to LinkSys asking if their firmware will be updated to not require 802.3.

After a week of waiting Efficient has yet to reply to me. LinkSys promptly informed me that they don't support Mac OS with their products.

So, I'm stuck. I can use my VPN, but only if I'm wired. I can use my AirPort but only if I am not using TunnelBuilder. Drat.

Timbuktu works thru Cisco VPN. June 21, 2001 -- Claire McKnight uses Timbuktu remote control software through a VPN:

Our company also uses the Cisco VPN5000 client and I use Timbuktu Pro 5.2.4 with Mac OS 9.1 on a 8600/G3 using Remote Access Dialup with a 56K modem. Surprisingly, it works extremely well.

Problem: VPN through NetScreen Firewall. June 21, 2001-- Orion Smith reports of problem getting a virtual private network connection through a NetScreen hardware firewall:

I've had no luck getting a tunnel going through a NetScreen Firewall using Mac OS 9.1. Netscreen makes a PC client but I have yet to find out how to use a Mac client (PGP 7?) to get into the IPSec.

Netscreen is actually a hardware firewall maker and they include IPSec VPN in their firewall, they sell VPN client software for PCs but not for Macs.

The people at Netscreen suggested using PGP Desktop Security 7.0 as the Mac client and using pre-shared keys. The problem is that PGP seems so over-engineered, with so many options, while Netscreen's client software for PCs is very specific (IPSec, interacts only with the Netscreen firewall etc.). So I don't know where to begin or even if it is possible to use PGP's client with a Netscreen firewall.

If you've seen this problem, please let us know.

Virtual PC conflict. June 21, 2001-- Brian Melcer reports a piece of software that won't run in Virtual PC:

Its not Virtual PC's fault, but the American Institute of Architects' Contract Documents software (Windows version 2.5) is incompatible under Virtual PC, versions 3 and 4 (with all updates).

What makes me sick is that it is just a simple fill in the blank document processing program...they probably took more time to write in the code that detects emulation and gives you the message "This program does not support pc emulation software" than it would have taken to test their product for compatibility under VPC.

If you can confirm this report, please let us know. We've added Contract Documents to our VPC Conflicts list.

TIL article describes how to use AppleWorks 6 X-platform. June 21, 2001 -- Apple Tech Info Library article 88151 describes how to save AppleWorks 6 for Mac Docs for use by AppleWorks for Windows.

NEW special report: Virtual Private Networks and Macs. June 20, 2001 -- Thanks to everyone who sent in their response to our call for VPN reader reports. We've posted a number of these a new Macs and Virtual Private Networks special report page, which debuts today. We've also gathered together some of the past VPN reports and placed them on our new VPN page.

Most readers to respond so far are using the Cisco VPN5000 client for Mac, which works with Cisco hardware, and are happy with it. They report using various networking software over it, including Timbuktu. A few other readers reported there experiences with TunnelBuilder.

We'd still like to hear from you about these and other VPN products, so please keep the reports coming.

New Mac VPN client in beta. June 20, 2001 -- Dani Smart reports that he is testing the beta of a new Mac VPN client, VPN-1 SecuRemote from Check Point Software Technologies on nearly 200 Macs:

I am currently working with the beta version (v 1.0) of VPN-1 SecuRemote from Check Point. I have been having some problems with the initial configurations (not nearly as simple as it is on the PC client) but hope to have it running for our 180+ Mac users who need remote access. This beta has been out for some time and I think it would be helpful for Check Point to hear that there are others who could utilize a fully released copy of their VPN software for Mac.

I would love to hear from anyone else who is currently working with this beta.

So would we. If you have been using the VPN-1 SecuRemote Mac Beta, we'd like to hear from you.

PPTP client for OS X. June 20, 2001 -- PPTP-GUI for OS X is an OS X port of a Linux client supporting Microsoft's PPTP Virtual Private Network protocol. However, the develop web page says that the software is meant to connect to some DSL Internet accounts that require PPTP--it doesn't mention if any authentication is supported, so it may not work for a VPN connection.

AppleWorks Excel/Word translators can get lost after update to 6.1.2. June 20, 2001 -- Apple Tech Info Library article 88150 says that if you update AppleWorks 6 for Mac to 6.1.2 and you have two System folders, the cross-platfrom MS Word and Excel translators can get misplaced. The article explains what files to look for and where to place them so that AppleWorks can use them.

Bill Gates joins opens source debate. June 20, 2001 -- Bill Gates told CNET that the Gnu Public License (GPL) that governs the distribution of open source software negatively impacts users and developers of commercial software. Gates said that the GPL "makes it impossible for a commercial company to use any of that work or build on any of that work." Apple is using BSD Unix, which is governed by an open source licence, as the core of Mac OS X. In the past few months, other Microsoft executives have been attacking the open source software movement and Linux in particular.

Call for reports on Macs and Virtual Private Networks. June 18, 2001 -- MacWindows is soliciting your Virtual Private Network (VPN) reports for a new VPN special report page. Do you have a tip for getting Macs to work on a VPN you could share? Do you have a favorite VPN product? Have you switched recently? If so, we'd like to hear from you.

MacWindows Network Solutions update: VPN products get their own table. June 18, 2001 -- We've rearranged the MacWindows Network Solutions page, separating the Macintosh Virtual Private Network products into a new table.

Solutions update: IBM Mac-Win remote control program uses Web browser. June 18, 2001 -- We've added IBM's Desktop On-Call to the product listings on our Network Solutions page. Desktop On-Call is available for Win 95/98/NT, OS/2, Macintosh, and Linux. Desktop On-Call differs from Timbuktu, a peer-to-peer remote control solution, and from thin-client application servers, such as VNC or Citrix solutions, in that Desktop On-Call lets you control a host PC or Mac from a Web browser using a Java applet.

Reader Edward Hasbrouck describes Desktop On-Call as a "multiplatform network remote control product competing primarily with VNC." Hasbrouck also explains why you may not have heard about it;

Desktop On-Call was developed by IBM Japan, originally for OS-2, and has been marketed very little in the USA. I've only been able to find versions through 2.5 from IBM in the USA. But versions 3 and 4, sold in Japan and through distributors in other countries, have significantly greater cross-platform capabilities.

I was able to get a copy of DTOC 3 from Japan. The packaging is entirely in Japanese, but the CD includes a version with an English UI.

The main page for DTOC 4 is Japanese only.[There's also a trial download web page and trial FTP site.]

One English-language online store [Mensys Online Shopping] has DTOC 4 for sale.

Tip for configuring serial devices on VPC 3 doesn't work in VPC 4. June 18, 2001 -- Ari Kissiloff is trying to use Virtual PC 4 on a PowerBook G4 to connect to global positioning service (GPS) device using a serial device configuration tip on our Virtual PC 3 special report page. Unfortunately, he hasn't been able to get it to work in VPC 4

I've had some trouble getting it to connect to my Garmin GPS unit via a Keyspan USB PDA adapter. It can connect and talk, but some transfers start and then fail in the middle...

The "run before mindstorms" AppleScript does not come with VPC 4. I have also been unable to use the AppleScript he shows above successfully (the dtr tracks PC rts part - the non-modem device line is now a preference in serial settings). I think some of the AppleScript syntax has changed in 4 (I can't find a reverence to "active configuration" that would make it make sense in this script. The set dtr tracks PC rts is mentioned in VPC 4 AppleScript PDF file, but again I can't seem to get it to work.)

If you have any ideas, please send them our way.

MacServerIP and OS X problem with Word and Excel files. June 18, 2001 --Jack Stoller reports this problem:

I'm experiencing a serious problem possibly related to the interaction between MacOS X 10.0.3 and MacServerIP. The server is NT 4 with the latest service packs and running the latest version of MacServerIP 7.0 build .122. 

The problem occurs with Word and Excel 2001 files and is intermittent but frequent. I'll open a file stored on the NT machine, edit it, then try to save it. Sometimes I'll get an error message from Word/Excel saying that there is not enough memory or the disk is full. The file on disk will either be corrupted and unreadable, or will be gone altogether. The only other application I use directly on networked files is FileMaker and I've had no problems with it.

I haven't been able to reproduce this on a file stored on the local HD, but since I normally work from the network I can't be sure this is relevant or dumb luck.

I've sent the question to TEAMASA and will let you know if they have a response.

If you've seen this problem, please let us know.

Mac OS X and Citrix Application Servers. June 14, 2001 -- Sam Douglass reports of a problem with Mac OS X and the Citrix Java client for its Windows based application servers:

I'm trying to use the Citrix Java ICA client, and thanks to the install tutorials I got it up and running with no problems. Now, though, the admin of the server has required 128-bit RC-5 encryption be used in all ICA clients. Has anyone had any success using the Citrix Java ICA client on OS X with a security level other than the default? I can connect with Basic encryption, but when I try to log in, I get a "Logon Message" window (in the remote session) saying something to the effect of "Your encryption is insufficient for this session," then the client quits. When I try to set the encryption level to 128-bit ( "-encryptionLevel:5") I can't even connect. An error comes up (in OS X) that says "Secure not availa," then the client quits. (It might say more than that, but it comes up in a tiny window that won't resize or scroll, so I can't read the whole error message.)

If you've seen this problem, please let us know.

Emulators Inc. to introduce new Mac emulator for Windows; will discontinue SoftMac 2000. June 14, 2001 -- Emulators, Inc., says it will introduce a new version of its Mac 68000 emulator for Windows at Macworld Expo in New York next month. The new product will be called SoftMac XP. No details are available as to the feature set or pricing The company said that it will also discontinue the current version of the emulator, SoftMac 2000, in July.

GraphicConverter 4.0.8 improves OS X performance, behavior. June 14, 2001 -- Lemke Software has posted GraphicConverter 4.0.8, a new version of the cross-platform graphics file translator for Mac OS. According to Lemke, the new version includes several enhancements under Mac OS X, including performance, as a well as some bug fixes and improved support for some file formats.s

MacMail to manage/decode Macintosh mail attachments on PCs. June 13, 2001 -- Logiciels & Services Duhem's MacMail 0.9 Beta for Windows is a prerelease version of utility that helps PC users deal with e-mail file enclosures from Mac users. The utility can decode Mac encoding formats, including BinHex, MacBinary or AppleSingle / AppleDouble, even when these files don't have a file name extension. The company expects to ship the final product in

MacMail can recognize and manage many usual file formats, including Word, Excel, QuarkXpress, RTF, TIFF, EPS, GIF, JPEG, and PNG).

More advice on DAVE performance issues. June 13, 2001 -- Responding to previous reports of cross-platform file sharing performance tips with DAVE, Nicholas Lucia sent us a report of this problem:

We ran into the DAVE performance issues also. We were testing multiple products for a large Macintosh group inside a major corporation. We evaluated DAVE, ExtremeZ-IP and MacServer IP (NT SFM was out because it was NT 4.x and IP is the only allowed protocol). In all cases, the copy process to the server was at normal speed and a copy from the server would go slowly (16K increments every 20 seconds). Changing the workstation duplex to full fixed copy performance completely for all products. When we talked to the Thursby people about this, they had no answers.

Lucia also has sent this performance tip:

If you have a large amount of Mac users accessing the same share, make sure that all DAVE clients have "Disable Desktop Database" checked in the Chooser setup (this affects any access that puts the DAVE icon on the Desktop). After ~12 users, new users would not be able to log on via 2.5.3 because of some inconsistency in the desktop database. This required that I delete the desktop database from each directory on the server (even automated through AppleScript, this took a LOOOOOONNNNGGGG time). The better choice is to let each workstation "cache" it's database instead of writing it to the server.

New solution: X-platform Ethernet network over FireWire. June 13, 2001 -- We've added Unibrain's FireNet (US $78 for two computers) to the list of cross-platform networking products on our Network Solutions page. FireNet is software for two or more Windows and Macintosh machines that creates an Ethernet-compatibile network over FireWire (IEEE 1394). It uses the 400 Mbit/sec bandwidth of FireWire. The company's test results show that Ziff Davis's Windows NetBench yield more than twice the throughput speed of 100BaseT Ethernet. (Thanks to Mr. Asher for the suggestion.)

Windows XP Preview Program. June 13, 2001 -- Microsoft's Windows XP Preview Program (US $9.95 for download or US $19.95 for CD) gives you the current beta of the next Windows version, due to be released October 25.

Mandrake Linux 8.0 PPC Beta . June 13, 2001 -- MandrakeSoft has released Mandrake Linux 8.0 PPC Beta, a new Linux implementation for Macintosh. This prerelease version feature optimization for G3 processors, graphical installation with hardware detection, Internet wizards for configuring Internet accounts, as well as the KDE 2.1.2 and GNOME 1.4 user interfaces and applications. It also includes Mac on Linux, an application for running Mac OS software in Linux.

List of OS X TIP articles. June 13, 2001 -- Ilene Hoffman has a posted a web page listing Apple's Mac OS X TIL documents at her web site. Hoffman, a consultant and writer, also runs the Hess Memorial Macworld Events list which describes events at next month's New York trade show.

New special report page: Quark files on AFP servers. June 11, 2001 -- We've gathered all of our reader reports dating back to January and posted them on our new Quark Corruption on AFP Servers special report page.

AFP and Quark corruption: Workaround and further explanation. June 11, 2001 -- Scoott Bone sent in a workaround for the Quark corruption problem on AFP servers. He saw the problem on AppleShare IP 6.2, and suggests this:

I was having problems with corruption on an AppleShare IP 6.2 server sometime back, a newspaper publishing client. I went back and forth and back and forth with Quark about the issue. The last time we had spoke (and again, this is some time back, maybe a year) the work around discussed was this:

When you double-click a Quark file in the Finder, Quark opens it and attempts to create the temp files in the same directory. So if the file was on an AFP server, that's were they go. If, on the other hand, you do a File:Open from inside Quark, and open the file from the AFP server, Quark does the right thing and puts the temps locally, not causing problems.

Boone also sent us a detailed report on the possible causes of the problem, which you can read on our new Quark Corruption on AFP Servers special report page

Last Friday, MacInTouch reported that the Quark corruption problem also occurs on Linux servers running Netatalk.

Developer to beta test PowerPC card to run Mac OS on PCs. June 11, 2001 -- This weekend, Macintosh emulator developer Microcode Solutions announced that it is looking for software developers and "qualified" beta testers for a PowerPC card for PCs. The card would sit in a PCI slot and run Mac OS. Microcode hasn't said if a G3 or G4 is being used, but does say that the card contains "a high speed PowerPC processor with two RAM sockets" supporting up to 1 GB of RAM. In March, Jim Drew, CEO of Microcode, told MacWindows that the board would use "G3 level emulation."

Although there are several 68000 Mac emulators for PCs (including iFusion, which was created by Microcode), there has never been a way to run PowerPC Mac software on a PC. (Thanks to Jim Watters for this news.)    

Bug report and workaround: Changing passwords in Win2K domain from a Mac. June 11, 2001 -- Chris Kasper sent us this bug and a workaround concerning Windows 2000 Server:

I've had the following problem and there is a hotfix in be released with SP3.

My environment uses Exchange 5.5 and Websense on a Windows 2000 domain. When my Mac users change passwords they can access file and print shares, but cant get exchange email or authenticate through our Websense proxy. They get the "Login failed" error. Additionally, If the same user then logs on to a Windows machine, they have to use the old password and lose the ability to get email, web authentication, and cant even change their password. This is a bug with the Windows 2000 implementation of SFM.

The only fix is to then reset the password from a Windows 2000 DC. A workaround for the whole password issue is to make your users change their passwords from a windows 2k pro station or a windows machine with the active directory client installed.

MacServerIP Trash issue appears widespread. June 11, 2001 -- We've received more than half a dozen new messages responding to last Thursday's report about the OS 9.1 problem with emptying the Trash with files on MacServerIP. We also notices that we report similar accounts back in February of 2000. Uriah Carpenter says that Cyan confirmed the problem in October of 2000. Andrew Cunningham thought the problem was a "feature" of the OS 9.1 AppleShare client that tells the user that a Network Trash Folder is not supported on that Volume. Jan Suhr and Steve Crossman say the problem occurs not only with OS 9.1, but with Mac OS versions as old as 8.1. Shawn Post has seen a whole server full of files get deleted if the computer computer crashes while emptying the trash. John Wolf says that the problem doesn't occur with all volumes.

You can read the full reports from these readers on our AFP-over-TCP/IP Servers for Windows special report page.

Connectix responds to Win XP report. June 11, 2001 -- Connectix has responded to our reader report of a problem running Windows XP Beta 2 on Virtual PC 4:

Connectix has run Windows XP Beta 2 versions 2462 and earlier without any problems on both Virtual PC for Macintosh AND Virtual PC for Windows. We are currently in the process of testing the later Windows XP builds.

Teresa Mahler
Virtual PC Product Manager

Another reader said that the problem is with VPC 4.0, and that VPC 4.0.2 does run Windows XP Beta 2.

Low speeds from Mac to PC with DAVE. June 11, 2001 -- Johan Telstad responded to our report of slow file transfer speeds using Thursby's DAVE:

I too have seen this problem. I use DAVE 2.5.1 on an iMac 400 DV connected to a Windows Workgroup. File transfer to the PC network is really slow. I haven't tried it the other way around, though.

Worm attacks Windows servers. June 11, 2001 -- A ZDNet story describes an electronic worm called DoS.Storm that attempts to overload Microsoft web and email servers in the Internet Information Service (IIS). The ZDNet story says that DoS.Storm takes advantage of a security flaw in IIS.

Intel invents super-fast transistor. June 11, 2001 -- A CNET story reports on a new Intel transistor that is 1000 times faster than transistors used in Pentium processors, and one-twenty-fifth the size. The story quotes Intel as saying the transistor could be used in production about six years from now. ZipIt beta now runs in OS X. June 7, 2001 -- The ZipIt 2.0 Beta 6 is the first version of the popular Mac zip compression/decompression utility that now runs as a native Mac OS X (Carbon) application. (Zip is the most popular compression standard used on PCs.) The new version also can create self-extracting archives that unzip natively on Mac OS X as well as on Mac OS 8.6 and above. ZipIt also opens Windows self-extracting .EXE archives. (The non-beta ZipIt 1.4 is also still available for US $15.)

Microsoft Security Update for Word Mac/Win to fix RTF macro hole. June 7, 2001 -- Microsoft has released Security Updates for Word 98/2001 for Mac and Word 97/2000 for Windows. The updates fix the security problem we reported on May 25, in which Word doesn't tell you when an embedded macro was running in an RTF file, a common cross-platform file format.

MacServerIP issue with OS 9.1 and emptying Trash. June 7, 2001 -- Grant Stonard has a problem with MacServerIP, an AFP server for Windows servers:

I am having an issue with OS 9.1 and deleting to the trash. I am using MacServerIP from Cyan Software. If I use all OS 9.0.4 Macs, there doesn't seem to be an issue. When I use more than one OS 9.1 on the same volume, I get an error "Unable to delete to trash. Do you want to delete immediately".

If you've seen this problem, please let us know.

(For more on MacServerIP, see our AFP Servers for Windows special report page.)

Observation on X-platform PowerPoint problem. June 7, 2001 -- Paul Timmins reports that there is a downside to the Microsoft tip about using PowerPoint files that we posted on June 4. (Microsoft says Mac users need to reinsert media files in presentations created on Windows.) Timmins says:

Just a note that we've experienced this "lost file" problem with PowerPoint 98 too. The issue seems to be that Office seems to use "fixed" paths rather than "relative" paths for linked media. If you modify the file on the Mac by reinserting the media files, you'll find that the media needs to be, again, reinserted on the Windows platform.

Pretty frustrating in a dual platform environment. Everyone thinks the other platform is at fault when Microsoft's methodology seems to be the culprit.

Fixes for Outlook 2001 Beta Type 2 errors: fonts and another link to Office Updater. June 1, 2001 -- We had a several more readers reporting Type 2 errors with Outlook 2001 Beta. Responding to yesterday's report of the problem occurring after running Office updater, Charles Buki says he also installed Office updater just before the problem began.

Balder Martens also sees this with Outlook 8.2.2, but found a fix:

I'm trying to run Outlook 8.2.2 on my g4/400 gigabit Ethernet, OS 9.1 and 200 Exchange Windows server. Everything configures out fine, the Mac sees the server but when starting up Outlook it crashes on error type 2.

Outlook 2001: same problem but no error message, it refuses to boot.

I fixed all of my problems!

There were simply too many fonts activated in ATM de luxe, I reduced the amount of open fonts to 20 and now everything works fine (both versions, but I'm using 8.2.2.).

Beside that I increased the program's memory to 15 mb.

Sheri Nikishin says that points to open font suitcases causes Outlook to quit, and mentions a RAM problem causing Type 2 errors:

We are a 24 user, Mac-based art department (in a sea of 10,000+ Windows users corporate-wide). Most of us have been using Outlook 2001 Beta since February (G4's and iMacs, OS 9.04 and OS 9.1). All in all, it's been a pleasant experience compared to coaxing the department to continue using Win NT/Citrix.

The designers in our department are using Adobe Type Manager 4.6 with Adobe Type Reunion Deluxe 2.6. The administrative users are just using a small, basic set of true type fonts placed in their System font folder.

When users have several fonts open, it affects Outlook. It will either slow to a crawl upon launch and while using it; or, it will try to launch and then quit immediately. In each case, the user had several font suitcases open (I have yet to pinpoint the cutoff of how many fonts you can have activated before it dies). After deactivating a handful, Outlook works fine again.

I have seen the type 2 errors with Outlook, but it seemed to be RAM related (type 2 errors were common in any app and the finder, but occurred consistently on every Outlook launch). It was only happening on two computers: our new dual processor G4's. As soon as I swapped out the memory, the problem ceased.

Apple want developers to add Win2K Active Directory support to OS X Server. June 1, 2001 -- Responding to yesterday's question about using LDAP to integrate OS X Server and Windows 2000 Server, John Kepler pointed out the possibility of even more direct integration:

Apple is also encouraging developers to develop a plugin to Mac OS X Directory Services for Windows 2000 Active Directory. Stepwise noted this [in its report on WWDC]. If a developer steps up to the plate, it would create an even more seamless solution then LDAP. This would also eliminate the need for a Mac OS X Server box, as all the work would happen on the client side.

Firm working on Pocket PC-to-Mac sync tool. June 1, 2001 -- Information Appliance Associates is working on PocketMac, a native Macintosh Sync Tool for the Pocket PC. The company says PocketMac will include "File copying/browsing features" and "Synching contacts, appointments and tasks with Entourage." The company is taking comments on its page, but has not announced availability or pricing. (Thanks to Brian Evans.)

Word 2001 file corruption on NT 4 SFM volumes. June 5, 2001 -- Dave Han sent us a possible explanation for a corruption problem with Word files on NT Services for Macintosh volumes that we reported:

The mystery "Word 2001 file corruption on NT4 volumes" located on your NT Unsolved Mysteries page might be due to read-only permissions on the directory. If the directory is set to read-only, that would cause the problem described, as Word won't be able to create the temporary files that it needs for every file.

Why Quark files corrupt on AFP server volumes. June 5, 2001 -- A MacWindows source relayed some information about why Quark Xpress corrupts on AFP (AppleShare -compatible) network volumes, as relayed to him by Quark engineers:

They told me about the way Quark opens its temporary swap file at the location of the source file. They make all sorts of weird calls to this file, get and putting data, etc. If any little thing goes wrong with the network communication or if any call is not supported properly by the AFP server... Instant file corruption. He told me that he had seen this corruption on all sorts of AFP servers and that the best thing to do was to copy the file to the local machine, edit it, save it and copy it back to the server.

I've noticed that all the newer Adobe applications will not allow network volumes (mapped or not) to be used for swap files... Adobe is doing it right.

Clarification in AirPort special report. June 5, 2001 -- We clarified the Lucent Alternatives section of our Cross-platform AirPort special report to note that the 64-bit encryption in the Lucent Silver card is actually the same as the so-called 40-bit encoding in Apple's AirPort. (Thanks to Alan Larson for pointing that out.)

Larson also notes:

A [Lucent] Gold card talks to the Silver card just fine -- the machine I am typing on (and it's predecessor) are PC machines using Gold cards, and they are doing fine at work in 128 bit and at home talking to the AirPort at 64 bit.

Apple posts MySQL update for OS X Server. June 5, 2001 -- Apple has posted MySQL 3.23.32 Update, which it says "delivers MySQL 3.23.32 support for Mac OS X Server 10.0.3." MySQL is an Open Source SQL database management tool (see the MySQL web site).

TIP: PowerPoint 2001: Playing Win presentations with sound or movies. June 4, 2001 -- A Microsoft PowerPoint 2001 page offers this tip for playing sounds and movies in PowerPoint presentations created by PowerPoint for Windows:

When the user opens a PowerPoint for Windows file that contains a sound object or movie object in PowerPoint 2001, the sound or movie might not play. The icon for the object appears in the file; however, when the object is double-clicked, a message might appear that says that the object is unavailable. To play the sound or movie in a PowerPoint 2001 presentation, users should delete the icon for the object and reinsert the sound or movie object into the presentation.

VPC 4.0.2 fixes problem with Windows XP Beta 2. June 4, 2001 -- Steve Kulisek reports that Virtual PC 4.0.2 (for Mac) fixes the problem with running Windows XP Beta 2, which we reported on May 30. Kulisek saw the same problem with VPC 4.0, but the 4.0.2 upgrade fixed it.

Using LDAP in OS X Server 10.0 for user lists. June 4, 2001 -- A newly released Mac OS X Server Admin Guide describes using LDAP in Mac OS X Server 10.0 to manage and import user list. It also describes retrieving user information from an LDAP server. Windows 2000 domains aren't specifically mentioned, but SMB is mentioned in a section called "Mapping User Data."

MacWindows readers have been speculating on the use of LDAP for integrating Mac OS X Server 10.0 with Windows domains.

OS X Server 10.0 docs available. June 4, 2001 -- Apple has posted a Mac OS X Server Migration Guide and a Mac OS X Server Admin Guide for the new 10.0 version of the server.

TIP: Moving e-mails from Outlook (PC) to OE and Entourage (Mac). June 4, 2001 -- Jeff Spetalnick sent this procedure for moving e-mail from PC to Mac:

I have been trying for months to move my PC files to my Mac and finally just stop using PC altogether after too many crashes and its extremely impractical file organization. I finally figured out how to do it:

1. Open Netscape Communicator 4.7 on the PC.
2. Import Outlook 97/98 files
3. Copy the Netscape/Users/{USERNAME FOLDER}/Mail folder to the Mac
4. Create a folder on the desktop called Old Netscape User Folder
5. In the System: Preferences:Netscape Users:{Username Folder}:Mail folder copy all of the items from MAIL to the desktop folder just created
6. Copy all of the items from the PC Netscape MAIL folder to the Mac Netscape MAIL folder
7. Open Netscape and all of the mail files will appear
8. Highlighted each imported folder one by one to allow Netscape to display the files
9. Quit Netscape and Open OUTLOOK EXPRESS
10. Select Import from Netscape

I am using Entourage, but Outlook Express has an Import from Netscape as well.

SP2 may prevent Windows 2000 under Virtual PC from accessing AirPort. June 4, 2001 -- John Houghton was running Windows 2000 in Virtual PC 4. When he installed Win2K Service Pack 2, he could no longer get an AirPort connection:

I think there is a serious issue if anyone who is running VPC 4 and Windows 2000 and downloads the latest service pack. If you are using an AirPort will not function after the update is applied. I maybe wrong here but I think the reason is actually very simple--Microsoft has now included 128 Bit encryption as standard for all comms and protocol stacks. This means the AirPort Base Station will no longer work (or the AirPort card as it only has 40 bit encryption)

Once installed you cannot remove this upgraded encryption even if you uninstall the service pack--you have to reinstall Windows 2000 from scratch. Very frustrating.

(My configuration: Cube 450 with AirPort and G4/500 with AirPort running VPC 4.02 and Windows 2000/98.) By the way Win 98 still works fine but is in its own drive image so is not effected.

If you've seen this problem, please let us know.

Joliet Volume Access 1.4.2. June 4, 2001 -- Yesterday, Thomas Tempelmann released Joliet File System for Mac OS 1.4.2. The free Mac software enables Macs to read Joliet-formatted CD-ROMs created on Windows PCs, and to read long file names. The new version now supports the following:

(Joliet File System is listed on our Mac Disk Solutions page, along with other cross-platform products.)

Ballmer on open source: "Linux is a cancer". June 4, 2001 -- In an interview with the Chicago Sun-Times published last Friday, Microsoft CEO Steve Ballmer said "Linux is a cancer that attaches everything it touches."

MS ships Office XP for Windows. June 4, 2001 -- Microsoft released Office XP for Windows 98/ME/NT/2000. A CNET story looks at the market for the latest version of the business suite, and a CNET review gives generally good marks.

May 2001

Aladdin offers StuffIt OneSource, mixed-platform volume licensing. May 31, 2001 -- Aladdin Systems is now offering the StuffIt OneSource Volume License Program for businesses, schools, government agencies and other organizations. The program allows organization to make volume purchases of Macintosh, Windows, Linux and Solaris Unix versions of the StuffIt cross-platform compression/decompression utility. On any platform, StuffIt supports .zip, .sit, .rar, .tar, .gzip and other formats. Minimum order is 100 clients. (E-mail Aladdin for more info.)

Suggestions for Outlook 2001 Beta Type 2 errors. May 31, 2001 -- A couple of readers responded to yesterday's report on Type 2 errors with Outlook 2001 Beta. Jay Rolls points to Office Updater:

I had essentially the same problem, and it occurred right after installing the Office Updater.

However, Morten Davidsen has two other suggestions:

I haven't seen this problem at all, and we have installed the beta on approximately 250 machines.

But, my first thought is that there is some problem with his account on the server. The easiest way to check this out would be to create a dummy account on the server, and log on and see if the problem persists. Or, he could get someone else to log onto their account on one of his machines.

Another thing worth checking out: Make sure not too many fonts are active on his machines. I don´t think this is the problem though, since it happens on two different machines at the same time.

If you've seen this problem, please let us know.

Using LDAP to integrate OS X Server and Windows 2000 Server. May 31, 2001 -- Mike Richards asks an intriguing question about Apple's new server:

Regarding the new OS X Server 10.0, has anyone tried using the LDAP support to link to a Windows 2000 Server and keep the domain and users/groups synched?

As large companies want new servers to be able to use the NT domain, this is a big deal that most people haven't realized yet.

If you've explored this possibility, we'd like to hear from you.

Opposite view of DAVE Performance tip. May 31, 2001 -- Jim Royal disagrees with yesterday's suggestion for improving DAVE performance:

Gregory Smith wrote to say that he found that file copying in DAVE was faster using the DAVE browser than using a mounted share on the desktop. I am writing to say that my experience is exactly the opposite.

I have found that when copying extremely large files (in the multimegabyte range), the DAVE browser can be twice as slow as mounting the share on the desktop. The machine I was using is a G4/450, DAVE 2.5.1, Mac OS 9.1.

Reader problem with Win2K print queues crashing Macs. May 31, 2001 -- Kevin Tiroly's Macs crash when the try to print to Windows 2000 Server:

I'm running Win2K server SP2 with Mac services installed. I have an HP 8100 shared off the server using a TCP/IP printer port. It works fine from PC clients. It is visible in the Mac Chooser, but when first selected and the printer setup is run, the Mac either locks up tight or returns the infamous 'system error 1'. Once selected and sent a job, it will print, but blows up the Mac in the same way as the setup. The Macs are mostly G3's with various OS 9 versions. File services work great.

If you've seen this problem, please let us know.

TIP: boosting DAVE performance. May 30, 2001 -- Responding to yesterday's report of slow DAVE performance when moving files from a Mac to a PC, Gregory Smith offers this suggestion:

I wonder if the reader is using the DAVE browser or a mounted volume on the desktop. I find it's much faster to transfer files using the DAVE browser.

(For more on Thursby's DAVE, see our DAVE special report page.)

Terra Soft ships Yellow Dog Linux 2.0 for Macs. May 30, 2001 -- Terra Soft Solutions has released Yellow Dog Linux 2.0 (US $29.95 without support; US $59.95 with support), a major new version of Linux for Macintosh hardware. The new release is based on Red Hat 7.0 and features a graphical installer that was "designed specifically for PowerPC." Other new features include the KDE 2.1 a desktop environment, symmetric multiprocessing, the Open Office business suite, and a simplified installation process for Mac-On-Linux, an application that allows the entire Mac OS to be run inside of Linux. The company has been pitching Yellow Dog Linux 2.0 as an OS upgrade path for Mac users with older hardware that doesn't support OS X.

Problem with Windows XP Beta 2 on Virtual PC 4. May 30, 2001 -- Kevo Thomson reports that he was unable to install Windows XP Beta 2 on Virtual PC 4:

I just thought I'd write to say that I wasted a few hours this weekend trying to install XP (Beta 2) over a Virtual PC 4 dynamic disc with Windows 98 SE installed.

It all goes swimmingly until the reboot process when I get the error: XP cannot be installed on this machine because the CPU does not support the following functions: CPUID (and I can't remember the other one to be honest).

(For more on Virtual PC 4, see our Virtual PC 4 special report page.)

More on the workaround for IE Mac pages loading issue thru MS Proxy. May 30, 2001 -- We would remind readers that for the past year, our MS Proxy special report page has listed a solution for the problem of Explorer not finishing loading web pages through MS Proxy Server. However, some readers have report that the fix doesn't work for them or policy prevents them from using the workaround. Today we've added another description of the workaround from Bryce Courie:

In Internet Explorer you need to go to your preferences and change some things. Under the network settings, click on proxies. Then check the box that says web proxy, check the box that says "use web proxy for all" and then type in the box the IP number of the Gateway (router) in your building NOT the gateway (router) on the ISP side. Then click on settings and make sure that the port is set to the port of your ISP. This worked for me great.

Solutions update: File Renamer adds extensions to file names. May 30, 2001 -- We've updated the list of products on the MacWindows File Integration Solutions page to include MSR Software's File Renamer 1.5, a utility for Mac OS , OS X, and Windows 95/98/NT/2000 that can add file name extensions to a folderful of files. This is useful for situations with Mac users sharing files with Windows users on a network.

Reader reports mysterious Outlook 2001 Beta type 2 errors. May 30, 2001 -- Charles Buki sent us a report of strange problem with the Outlook 2001 Beta--on two Macs. It sounded like a corruption problem to us, but Buki seems to have covered the bases.

I have been problem free using Outlook 2001 Beta for nearly four months, on both a G3 laptop and a G4 desktop. One is connected via airport at home and the other via Ethernet to an NT system, and in both cases integration with the Windows Exchange users has been very very good.

Until now. Suddenly, on each machine, using OS 9.1, the application quits at 22 seconds citing a type 2 error. There is ample memory dedicated to the program so I am at a loss to determine what has gone wrong. Furthermore, it seems very mysterious that it occurred independently on two different machines in the same way.

I have deleted all Outlook 8.2.2 files and all Outlook Beta files and all preferences of any kind. I then went to Mactopia and downloaded Outlook Beta and reinstalled and the problem persists. So I downloaded 8.2.2 to get me through to September.

If you've seen this problem, please let us know.

(For more on the Outlook 2001 Beta, see our Outlook 2001 Beta special report page.)

Still no solution for Quark file corruption problem with PC MacLAN. May 30, 2001 -- Mark Britten sent some follow up information on an issue we covered about four months ago. The issue is problems with Quark files corrupting when trying to save them to a PC from a Mac using Miramar's PC MacLAN. (Britten has the software running on Windows NT.) When Britten recently asked Miramar tech support if a fix for the problem would be coming Miramar tech support replied:

I am sorry but there is no Quark fix, nor will be there one anytime soon. Sorry.

In January, Miramar told MacWindows that it was aware of the problem. However, we should point out that we've had reports of Quark corruption problems on all sorts of AFP servers, not just PC MacLAN. In fact, Miramar told us in January that "it is a bad idea to open a Quark file from any AFP Server."

More on Mac authentication problems with Proxy Server. May 29, 2001 -- A couple of readers wrote regarding the authentication problems with Macs and MS Proxy Servers that we've been reporting. One reader passed on some information he heard from Microsoft regarding the problem:

I have been in touch with MS engineers and they are aware of this problem. They promised a fix last October, but then stated they would not "fix" it till somewhere between August and October. I have 20 Macs on an NT network that has 26,000 NT machines. The multiple logon problems with lockouts happen almost daily on our Macs. I had narrowed the problem down to focusing on the proxy server. The "Netscape" or "anonymous" recommended fixes are not an option at my shop.

Ian Cherry also has the problem, but hasn't found a solution:

I am an IT support engineer working for a medium sized business in London. We recently split from our parent company and migrated all users into a new NT domain (I work almost exclusively on NT systems). Once we had migrated all of the company's Macs (about 20 in all), this problem started and is still going on. It has become immensely frustrating continually unlocking accounts, both for my users and myself -- and I am amazed to find that this seems to be the only site I can find which carries any information whatsoever about resolving the problem.

The main problem I have is that I can't allow anonymous access to the net via proxy, so I am hoping that I can try and bend the rules a bit.

Reader advice: tunnel with Timbuktu. May 29, 2001 -- John Kuzemka likes to use Netopia's Timbuktu Pro to tunnel into a corporate network to do file sharing:

I was just reading your tips on sharing files between Macs and PCs and thought I might add a tip. I have an Ethernet LAN in my home. I run three Macs (one as a server using TCP/IP file sharing) and one PC (Win 95). My PC is for work and I use a tunneling client to access the corporate network via my network and a DSL line. Since I never could get PC MacLAN to work correctly with the NT network at my office, I discovered that Timbuktu Pro, installed on both my Mac and PC really does the job nicely using IP addresses. If the tunnel is up, I can access my Mac desktop and resources in the Timbuktu window on the PC via my corporate network and the Internet. If the tunnel is down, it's directly through the Ethernet switch in my house--very fast.

The nice thing is that from my PC, I can control the Mac desktop directly. It works great! I use it mostly to transfer scans from a USB connected scanner from my Mac to the work PC.

Solutions update: Mac UnAce, a tool to decompress ACE files on Mac. May 29, 2001 -- We've updated our Cross-Platform File Compression Solutions page with Mac UnAce (currently in version 1.2b), a tool by Gwenole Beauchene that decompresses ACE archives on Macintosh. (This comes to us from developer Patrick Peccatte of SoftExperience, who discovered Mac UnAce on the newsgroup news:fr.comp.os.mac-os.)

Experience with SMC Barricade wireless broadband router. May 29, 2001 -- William Schaff sent a report on how he created a cross-platform wireless network with an SMC Barricated wireless broad router:

Finally got WEP to work using Apple PowerBook G3-500 with internal Airport and SMC router (firmware R1.92b), but in an odd fashion. Following some others experiences reported on these pages, I pasted the string 3131313131 into the 10 Hex digit string of the SMC. Then on the PowerBook, I pasted the same string (no $ or other special prefix), and the connection was running under WEP. This is a little odd since earlier attempts using manually entered strings did not work. I can now enter the string manually into the PowerBook, or into the SMC and still get them to work under WEP, even though I could not before.

The other odd behavior of the SMC is that it changes the wireless network name after power down/power up. If I set it to something of my choosing, it changes it back to the word "game" despite any attempt to save it as something else. I've decided to just give in and call my wireless network game.

The SMC is somewhat slow to navigate www setup pages compared to others such as the Linksys, and is a little inflexible in its choice of NAT addresses. Although it was a best buy when it came out, the Linksys gives a better impression of quality.

For more on cross-platform wireless networks, see our Cross-platform Airport special report page.

Low crossover speeds from Mac to PC with DAVE. May 29, 2001 -- David Ezzy reports that of a performance problem using Thursby System's DAVE without a hub:

I have a PC running Windows 2000 with a SMC EZ 10/100 Ethernet card and a Apple G4-466 linked with a crossover cat5 Ethernet cable and am using Thursby's Dave. All works fine, except the file transfer speeds from the Mac to the PC are painfully slow whereas, the transfers from PC to Mac are fast.

I have disabled all anti virus software. I have checked the network with "WhatRoute 1.7" diagnosis software and everything seems fine with the network.

If you've seen this problem, please let us know.

Another theory regard pages never load in IE on Mac thru MS Proxy. May 29, 2001 -- Paul Drummond offers a theory on the problem of pages that don't finish loading on Internet Explorer through Proxy Server:

I've had this problem too, but feel that it is actually due to the bandwidth management problems of NT. It's now accepted that NT Server 4 has problems with Mac clients connecting over broadband. If I connect the same Mac via a modem, the pages load perfectly.

Unfortunately, I don't know of a fix...We do get the same problem with Netscape. It just seems to affect IE more.

Sharity for OS X: reader sees file sizes just fine. May 29, 2001 -- Kevin Stevens responded to our report of a problem with Sharity not reporting file sizes correctly:

I don't have this problem accessing shares on a Win 98 box. File sizes all report accurately. Configuration: Sharity 2.4 1to1, OS X 10.0.3.

HP is bullish on desktop Linux. May 29, 2001 -- A ZDNet story quotes a Hewlett-Packard executive as saying that the company believes that Linux on desktop PCs will become a reality in the mass market.

New TIP: Citrix client on Mac OS X: Java client runs best. May 25, 2001 -- Charles Soto sent us a report on how to get the Citrix thin/client Mac client to run under Mac OS X. (The Citrix applications server runs on Windows servers.) Soto said version 6.0, build 66 runs fine in Mac OS 9.1, but is slow in OS X Classic. He also tried the Java ICA client in OS X, which is still slower than the Mac client in OS 9.1, but faster than the Mac client running in OS X Classic.

Soto sent us the details of how to get the Java ICA Client running in OS X. He had to use Terminal application to create to shell scripts with Unix commands. You can read it on our Macs and Citrix Application Servers special report page.

Citrix 6.0.94 has problems with Siebel. May 25, 2001 -- Robin Jackson reported a problem with the Mac Citrix client 6.0.94 and Siebel software:

I upgraded my Citrix config with the latest version as per your website. The install went well and seemed okay as I logged in to my Citrix Server and started Siebel for me. However, if I clicked on any of the Siebel main options my Mac froze totally.

I went back to 6.0.66 and had no problems at all.

If you've seen this problem, please let us know.

Windows NT utility creates Mac binary encoded files. May 25, 2001 -- Miklós Fazekas has created Mac Binary Converter, an open source Windows NT utility that can encode files in the macbinary format. It also supports datafork+resourcefork file and applesingle.

Cross-platform developer Patrick Peccatte tested the utility and reports:

MacBinConv is able to produce MacBinary encoded files on an NT box. The resulting MacBinary file have unfortunately the file name "Untitled" in it, and the original file name is lost under the conversion. Developer Miklós Fazekas will fix it.

(For more cross-platform encoding utilities for Windows and Mac, see the MacWindows File Compression and Encoding Solutions page.)

Security hole in RTF, common X-platform Word format. May 25, 2001 -- Microsoft has released a security bulletin describing a security problem with Word for Mac OS and Windows and RTF files, a common cross-platform file format. The problem is Word will run a macro embedded in an RTF without a warning. (Word will warn users when .doc files contain macros and give the user the option to open the file without running the macros.) Word macros are a common method of spreading viruses and worms.

Microsoft says the problem is found in Word 98/2001 for Mac OS and Word 97/2000 for Windows. As for Word 5.x and Word 6, Microsoft says "Previous versions are no longer supported and may or may not be affected by this vulnerability." (Thanks to Martin Totusek of the Mac Reference Article for reporting this.)

AirPort Configurator 1.5 for Windows fixes bugs, separates NAT from DHCP. May 25, 2001 -- AirPort Configurator 1.5 is the latest version of the Java software that lets a PC configure the Apple AirPort Base Station and Lucent RG-1000 wireless access points. The new version fixes some bugs and separates DHCP and NAT functionality. It also runs on Mac OS X.

New TIP: TunnelBuilder VPN client for W2k is case sensitive. May 25, 2001 --Jason Kahn is using TunnelBuilder from Efficient Networks (formerly from NTS), the Mac Virtual Private Network, and noticed that the login is case sensitive:

When connecting to a Windows 2000 server via TunnelBuilder, it seems that the domain qualifier, which must be prepended to the username on login (2000DOMAIN.COM\username), is case sensitive. I could not log in until I capitalized the "2000DOMAIN.COM" part, because that's how it was set up on the server. At the time (and maybe still) this was undocumented in the TunnelBuilder manual.

I was really pleased with the overall performance of both local and virtual networking with the Win2K server. It's kinda scary, but I actually like Windows 2000.

More on Outlook 2001 Beta and OS X. May 25, 2001 -- Bruce Bowden responded to a tip posted on our Outlook 2001 Beta special report concerning running the Mac Outlook Beta in Mac OS X:

I tried Ed Dyer's solution using Netinfo manager to set up the Exchange server IP address. I was able to ping it under OS X but Outlook 2001 Beta reported that the machine was not an Exchange server.

For my next attempt I transferred the Hosts file from my OS 9.1 machine into the classic System Folder and linked to it using Classic TCP/IP. Outlook now works fine. The problem of Classic hanging on launch does happen.

I did not start this machine under 9.1 during all this, I stayed in OS X and Classic. I was running the demo version of Sharity while I wait to see what Dave for OS X will do. I have no idea whether that affected my results.

What can I say except 'Your mileage may vary.'

Outlook 2001 Mac: shipping in July? May 25, 2001 -- The Think Secret rumor site is predicting that Microsoft will release Outlook 2001 for Mac in time for Macworld Expo in July. Outlook 2001, a client for Exchange Server, is currently in a public beta prerelease version. (See our Outlook 2001 special report page for more on the Beta release.) (Thanks to Gregory Smith for reporting this.)

4D Inc will offer free OS X upgrade for 4D database. May 25, 2001 -- 4D, Inc. announce that registered owners of the 4D 6.7 database for Mac and Windows will be offered a free download of 4D v6.7 for Mac OS X. The server version will be the first version to ship in the third quarter of this year.

OS X Server 10.0 released with Windows support. May 22, 2001 -- At its Worldwide Developers conference yesterday, Apple made a low-key announcement that it is shipping Mac OS X Server 10.0 (US $499 for 10 clients, US $999 unlimited) based on the current version of the OS X client operating system. As expected, the server includes SAMBA, a Unix-based SMB/CIFS file sharing server for Windows clients. (Previous versions of OS X Server only supported Macs.) It also includes NFS and FTP servers, as well as Internet servers (Apache web server, QuickTime Streaming Server 3.0, IMAP/POP/SMTP server, DHCP and DNS servers.)

Apple made the announcement some 2 hours after the WWDC keynote began, after Steve Jobs had left the stage and after much of the press corps had departed. Apple (and the Apple Store) is still selling AppleShare IP 6.3.3.

Apple ships WebObjects 5 for OS X and Windows. May 22, 2001 -- Apple released WebObjects 5 (US $699) the development environment for creating Java server applications that produce dynamic web sites. (See also the press release.) The server is now pure Java software. The Development environment runs on Mac OS X and Windows 2000 Pro. Server applications can be be deployed on Mac OS X Server 10.0, Windows 2000 Pro, and Solaris 8.

Apple now shipping Macs as dual-boot systems: OS X/OS 9. May 22, 2001 -- Steve Jobs announced at WWDC yesterday that all Macs are now shipping with OS X and OS 9.1 preinstalled. Mac OS 9.1 is set as the default operating system. Previously, Apple had said OS X would be preinstalled on Macs starting in July.

Sun StarOffice for OS X project put on hold. May 22, 2001 -- A source has told MacWindows that Sun is no longer working on a project to port Sun's OpenOffice o Mac OS X. OpenOffice is the open source version of the StarOffice office suite that runs on multiple platforms, including Unix, Linux, and Windows. A porting page at the OpenOffice web site says that "Sun firmly believes that there is enough support within the Mac OS X community to continue development on the port." Our source says that Sun is leaving an OS X port completely up to the developer community.

Citrix posts updated Mac ICA Client. May 22, 2001 -- Citrix has posted an updated Mac ICA Client (v 6.00.94), the free client for Citrix' Windows application servers. The client allows Mac users to run Windows applications located on servers. (Thanks to Thomas Gale for informing us to this.)

Virtual PC Additions 0006 released for multi resolutions on PowerBook G4. May 21, 2001 -- Connectix has posted Virtual PC Additions 0006. The update adds support for the 896x600 and 1152x768 video resolutions on the PowerBook G4 (Titanium). VPC Additions 0006 will run on both VPC 3.x and 4.x, but in order for the two new resolutions to work on the Titanium, you must use Virtual PC 4.0.2. (Additions, which are installed from Windows, provide the Mac-to-Windows integration features of Virtual PC.) (Thanks to Brian Pfister for the alert.)

Apple WWDC starts today: OS X Server may be announced. May 21, 2001 -- Apple's Worldwide Developers Conference (WWDC) starts today with a session by Steve Jobs. Apple is expected to announce a new version of Mac OS X Server (version 10.0), which is expected to include support of Windows clients, now a feature of AppleShare IP. MacWindows will be in San Jose to observe the announcements. Check back tomorrow for our report.

Tenon puts Aqua interface on iTools. May 21, 2001 -- Tenon Intersystems announced an iTools 6.1 Aqua interface. iTools is a configuration and management tool for Mac OS X Internet services, including the Apache web server, DNS, and FTP. Tenon says it will work on Mac OS X and Mac OS X Server 10.0.

Update on fix for IE not loading thru MS Proxy Server. May 18, 2001 -- Mike Schmalz send in some advice about the fix for the problem of not web pages not completely loading in Internet Explorer through a Proxy Server connection:

I have had the same problem (the page not loading and the print button grayed out) with the Macs using the SOCKS proxy service through MS Proxy Server 2.0 on our network.

I tried the fix posted, and it worked. I have a small tip to add for those who didn't get it to work. The web proxy service must be running on the server (in Internet services manager) for the machines to connect via the proxy under the "Normal" setting in Internet Explorer.

More on for Virtual PC 4 printing. May 18, 2001 -- Several readers responded to our report of printing problems with Virtual PC 4. John Grubb says there are known driver problems with Epson printers and Virtual PC. (The Connectix Knowledge Database was down when we tried to check.) Steven Lowy has some advice for a laser printer:

I've printed from VPC 4.01 on the PC side to a LaserWriter Select 360 needing a work around for it. With my usual extension set it won't print.

I need to turn off the Mac side desktop print monitor and print spooler in order for it to print--requires a restart, of course. That was the workaround that Connectix gave me. I just have a separate extension set in Conflict Catcher to use if I need to print from the PC side.

MS Word reader adds support for footnotes, Unicode, Asian languages, OS X. May 18, 2001 -- Panergy Ltd. has released icWord 1.2 (US $19.95, free upgrade), a Macintosh utility that can read Microsoft Word files from PCs or Macs. The new version supports Chinese, Japanese, Korean, and other double-byte languages, and now reads Unicode text files. Version 1.2 now adds footnotes as numbered endnotes after the text body, improves viewing of embedded graphics and tables, and can run in MacOS X Classic mode.

Windows 2000 Service Pack 2 available. May 16, 2001 -- Microsoft has posted Service Pack 2 for Windows 2000. It's a large download, at just over 100 MB. Dan Schwartz of the Mac-NT e-mail list gives this advice about the download:

You may need to unwrap the text. In Outlook 2000: Edit -> Edit Message -> remove carriage return, then save. Your mileage may vary.

Mac OS X Server 10.0 may ship at WWDC next week. May 16, 2001 -- A ZDNet story says that Apple is planning to release the next version of Mac OS X Server, to be designated version 10.0, on May 21 at the Apple Worldwide Developers Conference. ZDnet says that Beta 3 of the server has been released privately.

Aladdin revs StuffIt Expander for Windows. May 16, 2001 -- Aladdin has released StuffIt Expander 6.0 for Windows 98/ME/NT/2000, a free cross-platform file decompression/decoding utility. The new version adds support for decompression of .Bzip and .lha compressed files, in addition to the Windows, Macintosh , Linux, and Unix compression formats already supported. There are also StuffIt Expander versions for Mac, Solaris, and Linux.

More platforms for FileMaker Pro 5.5: OS X, Win 2000, Linux, and Pocket PC. May 15, 2001 -- Yesterday, FileMaker, Inc., announced versions of its cross-platform database software for several new platforms. The company released FileMaker Pro 5.5 (US $249 ), database software for native Mac OS X (Cocoa) and Windows 2000. FileMaker Pro 5.5 will also support Citrix MetaFrame 1.8 for Windows 2000 Servers and Windows 2000 Terminal Services.

The company also announced FileMaker Server 5.5 for Linux (Red Hat certified). FileMaker Server 5.5 will also run on Windows 2000, Windows NT, Mac OS X (native, using Cocoa), and Mac OS 8.1 and later. FileMaker Server 5.5 will ship this summer.

FileMaker Inc. said that FileMaker Mobile, which is currently available for Palm OS, will run on Pocket PC, and will support the i-mode standard for wireless Internet services in Japan.

New Features in FileMaker Pro 5.5 include:

Workaround: How to get RedHat Linux 7 installed on Virtual PC 4. May 15, 2001 -- Responding to our reports of problems installing RedHat Linux 7 on Virtual PC 4.x, Manny Veloso told us of a simple workaround:

One tip: if you still have VPC 3, you can install Linux using VPC 3, then use the images under VPC 4. I did this successfully with RedHat 7 a while back.

More on running BSD Unix with Virtual PC 4. May 15, 2001 -- On April 26, we reported about Peter Bartoli's web page that describes how to install OpenBSD on Virtual PC 4. Now we've become of another web page, by Paul Hoffman, that describes how to install NetBSD 1.5 on Virtual PC 4. Neither flavor of the open-source BSD Unix is supported by Connectix. (BSD Unix is also the core OS in Mac OS X.)

Does OS X look inside VPC disk files with BSD? May 15, 2001 -- A reader named Gregory has been running NetBSD on Virtual PC 4, and decided to delete the VPC disk image containing BSD. He discovered an interesting behavior with OS X, which is based on BSD:

I moved a disk image created in VPC 4.0.2 to the Trash under OS X and when I emptied the trash, instead of one large 1 GB file, it scanned the contents of the file, over 50,000 files, created using a BSD 4.4 build. I wasn't even aware of it until I tried to move more files to the Trash and could not, it was still busy (after over 10 minutes stilling counting files to prepare to empty from trash, had not even started actually trying to empty).

Not sure what would happen if it did try to empty the Trash. I canceled and booted into 9.1 where I could empty the trash with ease.

Was it that it was BSD? Or is this strange behavior true of all VPC 4 disk images?

I used VPC 4 and instructions on how to use a NetBSD 2.3MB image to then use a CD to build on that a full NetBSD system. End result was a 1 GB disk image file in VPC 4 format.

In OS X 10.02 when I moved emptied the trash, it actually scanned the contents of the VPC file where it counted 50,000 files and still going.

Printing with VPC 4. May 15, 2001 -- Bob Chianelli reports having the Virtual PC 4 printing problem we reported yesterday:

I have exactly the same printing problem or lack there of, after going to VPC 4. All worked fine in 3. Seem the only solution for printing right now is to stay on the Mac side. Would like to see a fix for this one, as VPC 4 is much faster and more stable than 3 ever was.

If you've seen this problem, please let us know.

Sharity not supposed to work in Classic. May 15, 2001 -- Martin Forrester reminds us that the Sharity web page notes that "Sharity does not work for applications running in the Classic Environment of MacOS X." (Sharity is an SMB/CIFS client for Mac OS X that lets Mac users access files on Windows servers and workstations.) Yesterday, we noted that the symptoms of Sharity's failure in Classic was similar to a problem with the OS X AppleShare client accessing Windows SFM servers.

Sharity has similar problem as OS X AppleShare Client and SFM. May 14, 2001 -- Gerard Sandoz reports a problem with Sharity, an SMB/CIFS client for Mac OS X, that other readers have reported with the OS X AppleShare client and Windows servers:

I'm using Sharity onto Mac OS X, and I can't open files from the mounted volume with a Classic app (ex: Word). It seems that Classic environment doesn't recognize the SMB volume from a NT 4 server.

In previous reports, there are Windows server directories not accessible from Classic when the AppleShare client is used to access Windows SFM.

Free virtual private network software for OS X. May 14, 2001 -- PPTP-GUI for Mac OS X is a free utility that implements the Microsoft point-to-point-tunneling protocol (PPTP) on Mac OS X. Unfortunately, according to the site, the software does not support encryption. The web site describes the utility like this: "This application is actually a user interface front end for C. Scott Ananian's pptp-linux, which was ported to FreeBSD (and thus to Darwin) by John Polstra." There is also a command line version as well.

Mac OS X correctly reports file sizes on Win2K with SFM. May 14, 2001 -- Alex Counsell reports that the incorrect file-size reporting of Mac clients on Windows 2000 SFM servers does not occur with OS X as the client:

OS X seems to get the correct file sizes from a Win 2K server with SFM running.

My understanding is that the problem lies with Win2K implementation of SFM: i.e. not reporting the disk size to the client, so the Mac defaults to reporting sizes using HFS block sizes etc...

But this doesn't seem to happen under OS X. It reports file sizes just fine.

Missing VPC video resolutions on Titanium PowerBook. May 14, 2001 -- Don Strickland noticed that Virtual PC 4 does not support certain video resolutions on the PowerBook G4 (Titanium). The 'Virtual PC™ 4.0.2 Update ReadMe' file tells you to add an upgrade that does not yet exist:

Added video BIOS support for Titanium video resolutions of 1152x768 and 896x600. NOTE: Requires version 0006 of the Virtual PC Additions."

When MacWindows looked for VPC Additions 0006 at Connectix' support site, it wasn't there. We did find Connectix Knowledge Database article 4529 dated April 19, which says "The Additions will be posted to the Connectix web site shortly."

Virtual PC 4.0/4.0.2 printer problem w/Win 98. May 14, 2001 -- Shan Younker reports this printing problem with Virtual PC 4.0 and 4.0.2:

I installed VPC 4.0 and am having a hard time getting the printer to work.

From my Mac I can go into the Chooser and set my inkjet printer up to use the printer port. I can print fine from the Mac without VPC running. As soon as I start VPC (before any Virtual Machines are running) the light on my printer starts flashing. At that point I quit out of VPC and try to use my printer from the Mac only. It will not work. When I go into the Chooser the printer has changed its port to the modem port. When I try to re-select the printer port I get an error message saying to turn off AppleTalk (it already is) or another application is using the printer port. I can't get my Mac to use the printer until I restart my computer. I have restarted my computer more times than I can count, zapped the PRAM, and reinstalled VPC, but none of these things have helped.

I'm still not printing from VPC 4, but I can use my VPC 3 and print just fine - as long as I don't run VPC 4 first. I just got around to installing the 4.02 update and the problem continues.

If you've seen this problem, please let us know.

More problems with RedHat Linux on VPC 4. May 14, 2001 -- Several more readers report problems with installing Red Hat Linux on Virtual PC 4/4.02. Chuck Culley reports: I get the same problem with Red Hat 7/7.1. Have tried several installs." Derek Sorrells says:

I have tried several times to load Red Hat Linux 7.1 on VPC 4.0.2, and always get a boot loader error, and it will not boot. After that error, it says I need to make a boot disk, which it WILL NOT. The media is good (floppy) as well as the USB drive is fine.

Sent Connectix this question 3 days ago and am still waiting on a response.

We noticed that Connectix no longer lists Linux as one of the support OS's on its VPC 4 product page.

Tip for QuickTime for Windows. May 14, 2001 -- Bob Maguire has a tip for improving the appearance of QuickTime for Windows:

Not a solution for the strange visual glitches people seem to be getting, but I have found that identical QuickTime movies in Windows appear darker than on Macs (likely due to the different gamma settings on both platforms). I've found that turning off "DirectDraw Acceleration" in the QuickTime control panel seems to fix my problems. Turning GDI only mode on works too, but I thinks that's overkill.

AppleWorks 6.1 includes DataViz translators for Word, Excel. May 14, 2001 -- Here's one that slipped by us last month: Apple began shipping DataViz file translators with AppleWorks 6.1. The translators can convert between Windows and Mac versions of Word and Excel and AppleWorks files. They can also export to HTML and RTF formats. (DataViz's file translators are also available as part of MacLinkPlus Deluxe). (Thanks to Tom Masterson for pointing this out.)

Dial-in Outlook 2001 Beta and OS X. May 14, 2001 -- Joe Marley is not having a problem dialing in with Outlook 2001 Beta for Mac running on OS X:

I was reading the piece on Outlook and OS X not being able to dial-in. I'm using OS X and Outlook Beta to dial-in to my company's mail server. I first dial-in and make the connection via OS X dialer and then launch Outlook and it works just fine.

Possible fix for QuickTime for Windows problems. May 9, 2001 -- Jelle Westenbroek sent a suggestion for fixing the QuickTime for Windows video problems readers have been reporting:

I'm not sure if this is a solution to the stated problems but a fellow-worker of mine had some QuickTime 5 for Windows problems (screen redraw, unable to play movie files, etc.) on his SGI 320 with Windows 2000. He solved it by changing some preferences:

Go to the edit menu, select preferences, then QuickTime preferences. In the dialog box select the video settings and select the Safe mode (GDI only). This solved the problem for him.

I'm not sure if this affects video quality, though.

We also received a report from Jason Gross, another reader having problems with QuickTime 5 for Windows. Unlike previous readers, he also had problems with QT 3 and 4:

I have struggled with QuickTime versions 3, 4 and now 5 to work properly on my Windows NT 4.0 workstation. Every version of QuickTime I use starts out fine, but within a couple of uses, every time the QuickTime Player is started, all I get a ghostly outline of the menu bar. If I use the picture viewer, I get a window sized to the dimensions of the picture, but the image never displays. If the plug-in gets activated, there's a blank spot where the plug-in data should be.

In the control panel, if I go to the About QuickTime panel, the little blue image doesn't appear. This is usually my sign that QuickTime is hosed. I reinstall and then reboot. Things work for a little bit, but I always know that after a few uses, QuickTime just becomes a ghost...quite literally!

This has happened on two Dell's with various installations of Windows NT 4.0 Workstation using service packs 3 through 6a.

SOCKS Proxy utility for Mac OS 9.1 and X. May 9, 2001 -- Proxy Bouncer is a free utility for helping Macs (and OS X) get through SOCKS proxy servers, common on Windows servers:

Proxy Bouncer is an application that allows you to connect to multiple SOCKS 4 servers, even if the application doesn't have SOCKS support built in. So basically this allows you to SOCKS support to an application that doesn't, or it allows you to connect to one SOCKS Server after another before connecting to another server.

John DeMillion sent this comment about it "Seems this is an app similar to the NEC "wrapper" app for SOCKS, but for MacOS and MacOS X."

If you've tried it, we'd like to hear from you.

Macs and MS Proxy: more on the "perpetually loading website." May 9, 2001 -- Patrick McCormick sent in a reports concerning the problem with MS Proxy Server and Internet Explorer for Mac in which web sites never stop loading. He has tried the suggested solution we have posted, but it hasn't worked. You can read McCormick's report on our MS Proxy Server special report page.

More on Outlook 2001 Dialup from OS X. May 9, 2001 -- Fritz Mills offered a possible explanation for yesterday's report that Outlook 2001 Beta can dial-into Exchange Server from Mac OS 9.1, but not from OS X Classic. He is guessing that Outlook 2001 Beta communicates directly with the Mac modem.

Unlike OS 9 and before, OS X does not let software directly "touch" hardware. I understand this is actually part of the Unix underpinnings. As a result, it won't let Outlook directly control the modem like OS 9 will.

PowerPrint and Mac OS X. May 9, 2001 -- Strydent has a web page describing which PowerPrint products work with Mac OS X, in Classic and natively. (PowerPrint enables Macs to print to PC printers that don't have Mac drivers.)

Moving files from Mac to Windows CE devices and HP200lx. May 9, 2001 -- Robert Kawaratani adds to our discussion of using Virtual PC with Windows CE devices. He offers this suggestion for moving files:

I noticed that you didn't have the easiest way to transfer files, especially large files between Macs, WinCE, etc. listed. Use a ATA flash memory card. That's how I transfer very large, >40 MB files to my HP200lx (well, that's a DOS machine but Japanese users do the same for Jornada 680's, 720's, 548's as well). I have a USB PC card reader attached to one of the USB ports on my G4. The main reason that I switched back to the HP200lx from a Newton 2000 was that I got frustrated with the poor and slow file transfers from my Mac compared to using a flash memory card to transfer stuff using PC card slots on Windows and Mac laptops to the HP200lx.

Orange Micro ships USB 2 PC Card. May 9, 2001 -- Orange Micro has shipped its USB 2.0 Hi-Speed CardBus PC Card (US $109) for Mac and Windows laptop computers. The card provides four ports with a bandwidth of 480 Mbits per second.(Orange Micro's PCI USB 2 card for desktops shipped last March.)

More on QuickTime 5 for Windows problem; Apple removes 4.1.2. May 8, 2001 -- Several more readers are having the video problem with QuickTime 5 for Windows that we reported on May 3. It also appears Apple has removed 4.1.2 for Windows, which was still available at its web site last week. Sajid Martin describes it:

I installed QuickTime 5 for Windows on my wife's computer (Dell desktop) at work, and had the same problems, with screen artifacts and random screen flashes when trying to move windows. Further, I can't view .mov files in the web browser (Netscape communicator 4.7.x), the play bar shows up at the bottom of the window, but the movie screen is blank. I checked the link on your website to download QuickTime for Windows 4.1.2, but it appears that I can only download version 5 from this link.

A reader named Clay is having similar symptoms:

I have had the same pixelation problems. I have a hand built AMD 650 with 256 MB RAM. It plays OK but looks bad. No memory errors though.

RedHat Linux 7.0/7.1 failure on VPC 4.02. May 8, 2001 -- Doron Eren told Connectix that he could not install RedHat Linux 7.0/7.1 on Virtual PC 4.0.2. Connectix replied that it was a known problem. Here is Eren's description of the problem:

I have tried several times to install RedHat Linux 7.1 (and 7.0) on my VPC. At the end of the installation, when the installer tries to write the system loader to the "hard disk" I get a fatal error every time, reporting that there is no such device as /etc/hda. attempts to create a boot floppy to a floppy read/write image also fail. This happens on Linux native partitions & DOS partitions, fixed and expandable. Am I missing something?

Eren said that Connectix replied with this:

Thank you for contacting Connectix Corporation. Unfortunately there are several known issues with Red Hat Linux 7.X. We are looking into the issues. Sorry for the inconvenience.

If you've seen this problem, please let us know.

Catalogue 2.0 for Windows manages Mac comments and Win properties. May 8, 2001 -- Soft Experience has released Catalogue 2.0 (US $28.95), a utility for Windows 95/98/ME/NT/2000 that collects and manages properties or Mac comments from any Mac or Windows Microsoft Office document and any Windows 2000 file (on NTFS volume). Catalogue retrieves this information from multiple files and can export a report in a variety of formats. The new version includes a new user interface, the collection of additional properties, more export options, and the ability to add, modify or delete properties for a batch of files.

Outlook 2001 dialup from Mac OS X. May 8, 2001 -- Peter Attanasio can use Outlook 2001 Beta to dial-into the Exchange server from Mac OS 9.1, but it doesn't work from OS X Classic:

I was wondering if anyone has had any success getting Outlook 2001 to work on a dial-up Remote Access Server connection from OS X ? It currently works for me when I boot up in OS 9, but when I try it under Classic in OS X, it gives me a dialog box saying the Exchange server is currently not available. If I wait a little while the dialog box will go away and then return.

If you've seen this problem, please let us know.

Aladdin Ships French and Spanish versions of StuffIt Deluxe. May 8, 2001 -- Aladdin Systems has shipped French and Spanish versions of StuffIt Deluxe 6 (US $79), the cross-platform compression/encoding utility for Mac. (German and English versions were previously released.) Click here for the French press release, and here for the Spanish press release.

Keyspan ships USB 2 card for PC and Mac. May 8, 2001 -- Keyspan is now shipping the Keyspan USB 2.0 PCI card (US $59) for Windows PCs and Macintoshes. USB 2.0 is a port technology competing with FireWire.

Soft Mac 2000 8.03 beta, bug fixes for 68k Mac emulator for Windows. May 8, 2001 -- Yesterday, Emulators, Inc., released SoftMac 2000 8.03 beta, a pre-release version of a bug-fix update for its 68000 Mac emulator for PCs. (Because the emulator does not emulate the PowerPC processor used in current Macs, SoftMac 2000 can only run older versions of Mac OS.)

IBM Linux campaign hit NYC. May 8, 2001 -- A reader named Michael reports that he has seen the IBM spray painted logos on the sidewalks of the East Village and Lower East Side of New York City. Previously, we had reported that the cities of San Francisco and Chicago called the ad campaign illegal.

Solutions update: SAMBA X, free Win-compatible file server for Mac OS X. May 3, 2001 -- SAMBA X is a free SMB/CIFS file server for Mac OS X that lets Windows users access files on OS X Macs. SAMBA X 2.1 is a version of the open source Unix SAMBA, with an added Mac OS X installer. It was created by the Xamba Network Integration Project, a group of programmers that has the goal of "a complete port of the Samba package to Mac OS X."

SAMBA X is the server portion only; it is not an SMB/CIFS client. The Xamba Project is working on the client portion with something called Xamba, but hasn't released anything. We have previously reported that there is an SMB/CIFS client for OS X called Sharity ($59, a shareware release Objective Development.

Thursby's DAVE is contains both an SMB/CIFS client and server, but is not yet available for OS X.

More on OS X problem with Classic missing directories on Win 2000. May 3, 2001 -- Andrew Cunningham sent us more information on the OS X problem where Classic can't see certain Windows 2000 Services for Macintosh directories. He also commented on SAMBA and Sharity:

I can add some more on this issue based on others comments:
  • The "missing" folders have full r/w permission, so there is no reason for anyone to hide them
  • If classic can see the folders, then Classic works great on this network volumes.

One of the problems I have having with OS X, that might be related, is as follows

  • Classic is set to mount AFP volumes at startup
  • I already have these AFP volumes mounted in OS X
  • And I then start Classic

I find that some or all of the volumes are unmounted from my OS X desktop after Classic starts, and I need to remount them.

As a side note, I have had a lot of luck with Samba 2.2 (so Windows machines can see my OS X volumes) and Sharity (so I can mount non AFP Windows volumes)

CDWinder, X-platform CD catalog tool. May 3, 2001 -- Andreas Becherer has released CDWinder 1.1.1 (US $10), the latest Mac OS version of his shareware disc catalog tool for Windows and Macintosh. Becherer describes the program as a "cross-platform, network solution to catalog disks and CD-ROMs on a PC and a Macintosh." The new Mac version fixes some bugs and adds some minor interface enhancements.

Aladdin Ships German version of StuffIt Deluxe 6.0. May 3, 2001 -- Aladdin has shipped the German version of StuffItDeluxe 6.0 (US $79.95), the Mac utility for compressing or decompressing files in a number of Mac, Windows, and Unix formats.

Video Problem with QuickTime 5 for Windows. May 3, 2001 -- Tom Negrino reports this problem with QuickTime for Windows:

I installed QuickTime 5 on my Windows 98 box a couple days ago, and immediately began experiencing bad problems. Individual windows would draw badly (looked like pixelation in the menubars), frequent alerts about low memory, programs quitting unexpectedly, frontmost windows would wipe out the display of windows that were behind, and neither window would redraw correctly when the frontmost window was dragged, resized, or minimized.

I uninstalled QuickTime 5 (including the system extensions that the installer recommended that I not remove), and the machine is back to normal. It's a Dell Latitude L, PIII 733 MHz, 128 Mb of RAM (a little low, but I've never had memory problems before this, even when using voice recognition software).

Luckily, I was still able to download the stand-alone installer for QuickTime for Windows 4.1.2; it's still downloadable from Apple's support site. Reinstalling QuickTime 4.1.2 gave me back QuickTime capabilities on the Dell.

If you've seen this problem, please let us know.

Terra Soft to release Yellow Dog Linux this week. May 3, 2001 -- Terra Soft Solutions said that it is releasing YellowDog Linux 2.0 for Macintosh this week.

IBM graffiti remains in Haight Ashbury. May 3, 2001 -- IBM has not responded to San Francisco officials order to remove the spray-painted graffiti on City sidewalks. MacWindows noticed that after two weeks after City officials asked IBM to remove the peace signs, hearts, and penguins, the logos are still present on the sidewalks of the Haight Ashbury, where MacWindows is located. IBM's illegal advertising campaign of spray painting the sidewalks of San Francisco and Chicago has resulted in condemnations from city officials and orders to remove the graffiti, which both cities termed "vandalism." We can confirm that the corporate graffiti is painted on. We also noticed that residents has painted a line through several of the sidewalk ads in protest of the "corporate graffiti."

Mac OS X special report. May 1, 2001 -- MacWindows has collected its Mac OS X reports and posted them on a new Mac OS X special report page. This page focuses on cross-platform issues. It is modest in size at this point, but we will be expanding the OS X coverage as time goes on.

More on OS X Classic not seeing some Windows directories. May 1, 2001 -- Responding to yesterday's report of some Windows server directories not accessible from Classic, Roland Miller offers another observation:

The thing that I have noticed is that OS X will not display folders on Win2K servers that you don't have permissions for. While OS 9 puts the "strap" across the folder to indicate that you can't open it, OS X seems to not display the folder at all.

Thomas Koons also sent his experience of the problem:

I have not tried this but I have a similar problem and probably related. When I mount an ASIP server on my OS X system and try to save a file from a classic app to the mounted disk, I get an error message that either said it can't do it or end of file was reached? I don't remember that part but it won't save it. If I save it to the desktop and then drag and drop it on the mounted disk, it copies fine.

I don't think Classic is allowed to talk directly to the mounted disks so it cannot perform certain tasks?

Workaround for VPC 4.0x/Win2K modem issue. May 1, 2001 -- Jim Lane sent us a workaround for yesterday's report of a problem with using a modem with Virtual PC 4 and Windows 2000:

Wanted to send you a work around that I discovered. I was having the same problem, VPC 4.0x running Windows 2K on PowerBook 500, not autodiscovering the internal modem. Well I tried just about everything I could think of, selecting a different modem in windows, reinstalling VPC 4.0x, reinstalling Windows 2K, and then I decided to select the non-modem device check box,under PC Setting, COM 1 Port. It now works. I can use my internal PowerBook modem from within VPC to dial out when using Windows VPN client for access to my Corporate network.

I'm surprised that Connectix tech support didn't respond with this work around as I sent it to them after logging an this issue about a month ago.

One last word of warning. I believe (but haven't confirmed it) that under this set up when VPC is launch it will reserve the modem port and lock out the Mac side. I don't know what will happen if you already have a session underway on the Mac side or if you attempt to launch a modem session from the Mac side while VPC is running.

Another reader noted that the modem problem was erratic with Win 95 and 98:

I noticed that the serial emulation does not always communicate with my modem. I've managed to connect through dial-up networking a couple of times, but most of the time I get the message "Windows cannot establish a communication with your modem" on dialing. I am using Windows 95 and Windows 98 and I get the same message in both OSes.

Windows XP may be delayed until next year; server to be called Win 2002. May 1, 2001 -- CNET News says that Microsoft could delay the release of Windows XP until 2002.

ZDNet reports that the next version of a Windows server will be called Windows 2002. It may also ship in the year 2002.

More on NetWare/Copy Agent problem. May 1, 2001 -- Rick Zeman responded to yesterday's report of a problem with NetWare and Connectix Copy Agent reporting on 1.9 GB available space. Zeman sent us some some clarifying remarks. First, he said "System 9.04 should report the full size available; I wonder if Copy Agent is masking the true size."

He also describes why the problem is not related to AFPcon:

If he's using the Prosoft Client, he's talking IPX, not AppleTalk, to the server. AFPcon is only for managing a NetWare server running the NetWare AppleShare (AFP) server. The reason it was "missing" is because the Macintosh server wasn't installed; if it was installed, he'd have AFPcon. Yes, AFPcon has a setting for what he says, but it's totally irrelevant to anyone not running the AFP server.

Problem with Mac files for Office 2000 for Windows and Win2K server. May 1, 2001 -- A reader named Steve reports this problem

On the Mac there were no problems, but when we changed to Win2K, the users are getting hideous problems with Office 2000 and the office files. They will be working away and then a message will pop up saying "there was an error and that file is gone, but a new file of name <long hex code> is available. The user looks in the same directory and there is the file. They double click it and can carry on working.

Here's the rub. The will be UNABLE to rename it back to the previous filename, getting a 'file not found' or similar error. This means that all the links are broken, which in some cases could be up to 40 or 50 subsidiary sheets in the case of Excel.

After some trial and error we knew it was a problem with MS software (i.e. although the machines have 3rd party software, this isn't a factor). We logged a call with them and after doing everything they suggested narrowed it down to the fact that some of these files go back to Excel 2(?) certainly to 1993. This is why the accounts department are the most affected as they reuse previous spreadsheets to create new accounts etc.

What does cure the problem on a file by file basis is saving as web page (i.e. XML) and then bringing back in. There are 2 problems with this:

1. We don't know what this process leaves behind (as we don't know what causes the files to fail)

2. It is manual which is bad news when the server has 50,000 plus office files on it.

So MS have said that they aren't planning a tool to fix or to migrate or whatever, so I thought I would see if anyone else is having problems because if they are maybe we can get some more power to the elbow. After all W2K and O2K are supposed to lower TCO, not send it through the roof.

We suggested a batch translation of the old files into newer Windows versions using MacLinkPlus. If you've seen this problem, please let us know.

Aladdin Expands ships StuffIt betas for Linux and Solaris. May 1, 2001 -- Yesterday, Aladdin Systems released public beta versions of StuffIt and StuffIt Expander for Linux and Sun's StuffIt and StuffIt Expander for Solaris operating systems. StuffIt is a cross-platform compression/encoding technology, and StuffIt Expander is a free decompression utility. StuffIt for Linux and Solaris can create Zip, StuffIt, Binhex, MacBinary, Uuencode, Unix Compress, self-extracting archives for Windows or Macintosh platforms and it can be used to expand all of the above plus tar files, bzip, gzip, arj, lha, rar, BtoAtext and Mime.

April 2001

Win 2000 on VPC 4 can't see modem; fix may be coming. April 30, 2001 -- Ed Dyer reports that since upgrading Virtual PC 4 from version 3, Windows 2000 can no longer control the modem. He describes the problem:

Not only does Win2K fail to autodiscover my modem (control panels, modems, add) but an error pops up during autodiscovery: "You have unplugged or removed the following devices" and lists a "secondary IDE channel" and "CntxCorp CD-ROM". I have removed nothing of course.

Dyer reports that Connectix acknowledged the problem and is working on a fix:

The issue hasn't been resolved, but noted as an issue by VPC technicians. They report the problem will be solved in a VPC 4.2 (not 4.0.2) update later this summer.

Here's what didn't work:

After extensive testing with a tech support rep, I have reinstalled the Win2K image from my VPC 3 CD (custom install-image only) and have created a new configuration, run the VPC Win2K Additions.exe, made sure Com1 is set to internal modem, made sure networking is set to unique ip, and still no success.

I have a PowerBook G4 500 MHz/512 MB RAM. I am running a freshly installed OS 9.1. I have VPC 4.0.1 running Windows 2000 with 256 MB allocated to it (on Connectix' advice).

Updating to VPC 4.0.1 or 4.0.2: don't change the icon. April 30, 2001 -- Connectix Knowledge Database Article 4535 reports that if you've altered the Virtual PC 4 application icon, you won't be able to run the updater to versions 4.0.1 or 4.0.2.

If you have added a new icon, the Connectix article describes the fix:

Restore the original icon, or remove the VPC application ONLY, and then custom reinstall the VPC application (choose Custom install and select Application Only.) After you have done this, rerun the VPC updater and it should work with no problems.

Reader Bob Gregg describes the symptoms this way:

What happens is when I attempt to perform the install, it gets about half way through the progress bar, and then I get an error message that says:

"An error prevented the update from completing. Virtual PC 11002:2,-15"

OS X Classic can't see some directories on Win2K SFM volume. April 30, 2001 -- Andrew Cunningham reported a problem with Mac OS X Classic as a client to Windows 2000 Services for Macintosh:

I have an odd situation where I have mounted Win2K server SP1 SFM volumes in OS X 10.0.1

The OS X Finder (and native Carbon and Cocoa applications) can see all files and folders on these volumes as it should.

However, when I go to any Classic application, and try and open a file through the standard file dialog, certain ( not all) folders on the SFM volumes are just missing from the standard file dialog. These missing folders do not have long names or anything special about them

If I reboot back into "real" OS 9.1 then all these folders are visible as they should.

If you've seen this problem, please let us know.

NetWare showing 1.9 GB available space problem. April 30, 2001 -- Scott Kirchner discovered his Novell server was telling his Mac that there was on 1.9 GB of free space left, a problem that occurs with Windows NT Server. He describes the problem and how to fix it:

I have a G4 running Mac OS 9.0.4 using Prosoft client for Novell, the most current. I am using Copy Agent by Connectix to copy files over to a shared volume on the Novel side. The problem is, The Novell volume is reporting that there is only 1.9 gigs of space available, but I know that there has been something like 20-30 gigs allocated by the Novell Admin.

I have found out that if you are using Novel 4.2 that in some versions under (less than) service kit 9, are missing the AFP Con. This is the "utility"?? that a Novell admin would use to set the permission that allows a user to see volumes larger than 2 GB. This permission should allow a user to see up to 8 TB on the remote side.

I am passing this info on from people who are admins of Novell systems. I am not. Also, A good article explaining this on the Novel web site is number 2957945.

Web-based HyperSend service offers free cross-platform file transfer. April 30, 2001 --Hilgraeve, Inc., is now supporting Mac OS 9 and earlier with its free HyperSend secure delivery service, a web-based method of transferring files from Mac to Mac, Mac to PC and PC to Macs. The service uses a HyperSend Agent program installed on the PCs and Macs to communicate with the HyperSend servers to deliver files. The Agent automatically compresses files before sending and decompresses them when receiving. You can also automate file transfers by scheduling them.

Reader review: Linksys WAP11 base station for wireless networks. April 27, 2001 -- Mark Siple sent us review of the Linksys's WAP11 base station, as used with a Mac with an AirPort card. Although it can be found for US $120 less than Apple's AirPort Base station, Siple says that the Linksys lacks may of the features of the AirPort Base Station, including NAT, DHCP, and built in modem. Siple also provides details of configuration in his report, which you can read on our Cross-platform AirPort special report page.

Hack powers wireless base stations over Ethernet. April 27, 2001 -- An organization called RooftopsNYC (Free mobile Internet for New York City) has posted a web page describing how to configure Power over Ethernet for the wireless base stations. This hardware hack allows the base station to be located as far as 100 meters from a power source. The page includes photographs and diagrams.

(Thanks to Mike for the tip.)

Suggestion for Proxy requesting login problem. April 27, 2001 -- Aaron Hamilton offers a perspective on the issue of the MS Proxy Server issue with IE Mac users being prompted for a password:

The proxy box is probably configured on the web proxy to only allow "Authenticated Users". This is a very common configuration because it prevents users from accessing the network without logging in.

In the windows world once the user has logged into the network the Proxy box simply uses the NT domain accounts and will never ask them for a password. We had this problem and could not resolve it without creating local accounts on the proxy box for the Macintosh users. Even after that point they would occasionally be bombarded with authentication requests.

Conflict with processor upgrades and Virtual PC 4, fixed with 4.0.2. April 27, 2001 -- Ted Masternak reported a conflict between the Sonnet processor upgrade extension and Virtual PC 4.0. He describes the problem:

The symptom of the conflict is that VPC crashes after Windows desktop is displayed and just before control is given to the user. Another window comes up with the RED Stop Hand..."Virtual PC has encountered an unexpected error" and "Please report this problem to Connectix technical support".

Masternak also reports that the recent free 4.0.2 upgrade fixes the problem.

Steven Kiepe reported a similar situation with the Newer Tech card and the software that enables the backside cache of the accelerators:

I have recently discovered through trial and error that my Newer Tech G4 ZIF processor upgrade will run VPC 4.02 if I use the PowerLogix G4 extension to set my backside cache to 1:2. The Newer Tech extension continues to cause the machine to lock up and the XLR8 and Sonnet extensions also fail. With the PowerLogix extension in place, VPC 4.02 does run at respectable speeds although it is prone to occasional crashes, especially when printing. Even so, this is a temporarily acceptable solution to an otherwise intolerable situation.

However, Kiepe says that "the problem returns whenever demanding applications are used (such as PowerPoint 97)."

On another note, Darrell Wilkins wrote to confirm that VPC 4.0.2 fixes the problem with WebObjects we'd previously reported.

Citrix Java client on MacOS X setup. April 27, 2001 -- Jonathan Mergy describes how to get the Citrix Java client running on Mac OS X on our Macs and Citrix Application Servers special report page.

OSXvnc: OS X version of free VNC thin-client solution. April 27, 2001 -- Programmer Dan McGuirk has created OSXvnc, a free Mac OS X server solution for the free VNC (Virtual Network Computing) thin-client system from AT&T Laboratories Cambridge. McGuirk has a screen shot of a RedHat 7.1 PC viewing a Mac OS X desktop. Viewers are also available for Windows and Mac OS from AT&T Laboratories Cambridge.

For more information on AT&T Laboratories Cambridge's VNC, see the MacWindows Operating Systems Solutions page.

Solutions update: free Mac 3270 terminal emulator. April 27, 2001 -- We've added Tn3270 for Macintosh to our list of mainframe terminal emulators for Macintosh on our Network Solutions page. Tn3270 is a free 3270 terminal emulator by Peter DiCamillo of Brown University. Tn3270 also supports line mode Telnet connections as a VT52 terminal. (Thanks to Cameron Hayne for pointing this out.)

Free ASCon-A 2.0 text converter support for Mac OS X. April 27, 2001 -- Medienwerkstatt Muehlacker released ASCon-A 2.0, a free utility for Mac OS X and OS 8.6 and later that converts text between Mac OS and Windows.

Tenon ships iTools 6.0, apache server for Mac OS X. April 27, 2001 -- Today Tenon Intersystems is shipping iTools 6.0 for Mac OS X, and Apache-based web server suite that takes advantage of the preemptive multitasking and memory protection of of OS X. The introductory price is US $399 and US $299 (educational), and US $99 (upgrade from iTools 5.0).

Connectix ships Win 2000 OS Pack for VPC. April 26, 2001 -- Connectix has shipped its first OS Pack for Virtual PC 4. Connectix OS Pack with Windows 2000 (US $199) is a preinstalled version of Windows 2000 on a disk image that users can add to a copy of Virtual PC 4. Previously, the only way to purchase a preinstalled version of Win 2000 was with a full copy of Virtual PC.

OpenBSD on Virtual PC. April 26, 2001 -- Peter Bartoli has created a web page describing how to run OpenBSD on Virtual PC. (OpenBSD is not officially support by Virtual PC.) Bartoli told MacWindows about the page:

This is the (admittedly not final) result of my work trying to accommodate this frequent business traveler's need for Mac OS, OpenBSD, and Windows while getting really sick of carrying two laptops.

Included are hard disk images, source patches, kernel config file, precompiled kernels and bins, and a discussion of known issues that keep me from throwing away the ugly boat anchor of a work-issue laptop I've been gifted with.

Issue with MSUAM 5.0.7 and Extensis Portfolio. April 26, 2001 -- Stephen Chiang is seeing a problem with Microsoft UAM 5.0.7 and Extensis Portfolio:

All of our Mac users have been using [MS UAM 5.0.7]. Password changes okay, keychains seem to work.

The only thing I've noticed, which is probably an Extensis Portfolio issue is that when a user double clicks a portfolio image that happens to reside on a W2K server, it will not automount the server like on ASIP volumes. This is resolved by mounting the W2K volume first.

If you've seen this behavior, please let us know.

AppleShare Prep file corruption and Win2K Server. April 26, 2001 -- Mark Dudek responded to an issue we reported about corrupted AppleShare prep files in Mac clients with Windows 2000 Server. Dudek is seeing the problem, which he describes in more detail. The problem has become worse, and he is getting corrupt System files. You can read his report on our Windows 2000 Server SFM special report page.

Sharity for OS X. April 26, 2001 -- Douglas Bergere ran into this problem with using Sharity, a SMB/CIFS file sharing client for Mac OS X for accessing Windows networks.

I am using the free 1 to 1 version. It's a bit pricey but seems to work fine. I have noticed that it reports all files as being 1 MB on a Samba server so the Finder complains that it does not have enough disk space if you try to copy many files at once. Clicking continue lets it copy anyway.

Configuration: Sharity on Mac OS X (4K78) connecting to HP/UX 11 server running HP's SMB implementation. There are too many variables to blame OS X or Sharity. I am looking for confirmation by another user using Sharity.

If you're using Sharity, please let us know if you've seen this problem.

Reader finds it helpful to "Use 802.3" for Orinoco and Linksys. April 26, 2001 -- A reader send this about using a Lucent wireless card in a Mac on an 802.11 wireless network:

I have a Lucent Orinoco Silver Card on a PowerBook G3 250 Mhz, and couldn't get it to communicate with my Linksys Wireless DSL/Cable router . Drivers load but couldn't get an IP address and it won't work with an IP address I set.Turns out you need to set the TCP/IP control panel to Advanced or Administrator user mode in and check "Use 8023." Orinoco doesn't show that in it's setup.

Simple front end to MS Knowledge Base articles. April 24, 2001 -- is a web site that hosts an easy-to-use, natural-language search engine for Microsoft KnowledgeBase articles--including those about Services for Macintosh. is run by WexTech, a company providing help and search systems for Windows and the web.

AirPort: Running PC MacLAN over a wireless network via AppleTalk. April 24, 2001 -- A reader named Joe sent a report on how he successfully ran PC MacLAN over an 802.11b (AirPort-compatible) wireless network via AppleTalk. (Miramar Systems' PC MacLAN is an AFP file sharing client/server for Windows that can use AppleTalk or TCP/IP.) You can read this report on our Cross-platform AirPort special report page.

More AirPort: WEB encryption works with Dell TrueMobile 1150. April 24, 2001 -- Jim Hines sends this note about WEB encryption:

You can report to your readers that WEP encryption works with the Dell TrueMobile 1150.

Thanks to Rus Maxham's April 16th report I took a chance at ruining my working wireless network and utilized the network equivalent password in the Airport 1.3 administration utility (Menu/toolbar).

Checked the enable WEP encryption check box, applied a new password, reestablished my connection to the network via the airport control panel, set the network equivalent password in the Dell TrueMobile Client Manager and it was done. It took me longer to type this letter.

There are those who say WEP encryption is tantamount to a placebo but hey, it's my placebo.  

More on problems saving Word 2001 to NT4 server via SMB client. April 24, 2001 -- Steve Winegar commented on the problem with saving Word files over SMB connections on Macs we've been reporting:

We have seen this problem before. It seems to be caused by a bug that is influenced by permissions. The user should check to see if any permissions were changed on his account recently. Our problems appeared when users were assigned to a new primary group that differed from the primary group that owned the work area. We were never able to track it down exactly, but changing permissions in the work area resolved the problem. Sorry to be so vague, but this occurred several months ago, and we have not had any similar instances since.  

More on MS UAM and Changing Passwords. April 24, 2001 -- Brian Little sent us a note regarding the problem with changing MS Server passwords with the MS UAM:

In reference to the article [about security settings], we've been fiddling with this setting on our servers, and I _was_ able to change my password using the 5.0.7 UAM after changing the setting as noted. But _only_ on our Win2K servers. I still can't change my PW when attempting a connection to our NT servers. The plot thickens...somewhat.    

Updated on MS UAM problem with Multiusers. April 24, 2001 -- Joerg Erdei sent an update to a previous report of OS 9's Multiple Users incompatibility with the Microsoft UAM:

* In addition to the Admin, 'Normal' users can use the MS UAM too.

* Using the Chooser, 'Limited' and 'Panels' are simply put back into the Chooser server selection window and will never see the user/password dialog. Using Network Browser a error message pops up:

The server "yourserver" cannot be found.

* Tested with: Microsoft UAM 5.0.4, 5.0.5, 5.0.7; Multiple Users (=Macintosh Manager Client) 1.1, 1.2.4, 1.3, 1.4, 1.4.1

Another case of MS Proxy 407 error. April 24, 2001 --Terry Dwyer reports of a another situation with Microsoft Proxy Server where Macs get a 407 authentication error:

Our IT contractor recently made 2 changes that we know of which have hampered Mac usage. For Proxy authentication the 2 changes were implemented at the same time and involved changing the password length from 5 characters to 6 and the account lockout period from 30 minutes (we believe) to 1440 minutes. Since these changes our Mac users have been fighting the Proxy Error 407 syndrome while connected to the internet. Subsequent lockouts affect IE, Exchange and Dave connection to local servers.

As we've reported before, using ClearText or Anonymous authentication instead of NTLM is a workaround.

Reader problem with NT SP6. April 24, 2001 -- Shyam Nathan reports this problem with NT Service Pack 6 and Services for Macintosh:

I set up a new NT 4.0 SP 6 box this weekend. The older server that was replaced had service pack 4 on it. The jump in SP's would freeze the Macs (all G4/400, running OS 9.0.4) for upwards of 15-20 minutes upon start-up. Note: no dialog box was present, yet the cursor continued to move. I deleted everything (all aliases) from the System Folder> Servers folder. That seemed to work for most, so I also turned off the Recent servers, docs, and apps in the Control Panel> Apple Menu Options, and that cured the rest.

I am the MIS and have been running OS 9.1 for a few weeks, and never had this problem on my machine...

If you've seen this problem, please let us know.

QuickTime 5 ships for Mac and Win; Streaming Server 3 announced. April 24, 2001 -- Yesterday Apple released QuickTime 5 for Mac OS and Windows. The new version of the multimedia player supports MPEG-1, Flash 4 , enhancements to the user interface, and improvements to QuickTime VR. Apple announced that MPEG-2 and MPEG-4 encoding and decoding will be supported in an upcoming version. Apple also announced that QuickTime Streaming Server 3 will ship in next month.

Netopia issues preview release of Timbuktu for OS X. April 20, 2001 -- Netopia is now offering a preview release of Timbuktu Pro Mac OS X (US $29.95). The cross-platform remote control and file transfer program has been available for Windows and Mac OS for over a decade. This new beta version for OS X will work with two previous versions of Timbuktu, according to the company.

VPC and WebObjects problem may be fixed in VPC 4.0.2. April 20, 2001 -- A reader writes that inability of Virtual PC 4 to run WebObjects 4.5 is fixed in Virtual PC 4.0.2:

The problem was actually with Sun's JDK 1.1.8, and Connectix claims a Java compiler bug was fixed in 4.0.2, so my assumption is that it now works.

USB Overdrive 1.3.7 lets Macs use PC USB mice, trackballs. April 20, 2001 -- Alessandro Levi Montalcini's USB Overdrive 1.3.7 is a universal driver package that enables Mac OS 9.x to use mice, trackballs, joysticks and gamepads that were not created for use on Macintosh. (v1.3.7 does not support Mac OS X and Classic.) We've added USB Overdrive to the list of products that connect PC input devices to Macintosh on our Keyboard Solutions page.

Reader John Lascurettes says he uses USB Overdrive with his two IntelliEyes with good results.

Fix in the works for IE Mac authentication issue with MS Proxy Server. April 20, 2001 -- Bradley Wright reports that Microsoft is working on a fix for a problem with Internet Explorer requiring you turn of NTLM authentication:

We too have had issues with Macs on NTLM enabled NT proxy servers. We have just been told by our MS support rep that IE6 cures this issue.

More feedback on Outlook, hosts files, and server NetBIOS name. April 20, 2001 -- Todd Miller's theory that Macs don't require hosts files for Exchange Servers with NetBIOS names of 13 characters or less doesn't seem to hold true, according to our readers. For instance, Andreas Wennborg says

"I DID need a host file and my Exchange server name is just 'NT4'."

Jay Craft shared found that the NetBIOS name was not relevant both ways:

We had a similar problem on our WAN-- we have two Exchange servers in different locations. We noticed that users on the server "mail_parsippany" did not need a hosts file. However, users setup on "mail_wayne" did need the file (obviously the first server was longer than 13 characters and the second wasn't). The location of the user (at either location) did not seem to matter- it was only which server their account was on.

Perhaps it has something to do with more than one Exchange server, or the second exchange server installed, or something else...

Kevin Meiser sends this:

I've got over 100 Macintosh users set up with Outlook with no host file. Our Outlook servers have 5-character names. The actually mailboxes are distributed over several servers. We set up the user profile with the main Outlook server and user's mailbox name. When you click "Check Name," it will resolve itself to the correct server. (I'm not involved with the servers, and don't pretend to know how they are configured to do this.)

This works fine with both the 8.2 client and the Outlook 2001 Public Beta.

Christopher M. Lyerly:

I need a hosts file for two server setups and the names where dlc_server and numismatic1, so maybe its when you go beyond 8 letters.

Team ASA announces Npwr Server, a small x-platform file server appliance. April 20, 2001 -- Team ASA announced June 1 as a ship date for Npwr Server (starting at US $1,495), a small stand-alone Linux server appliance similar in size to an external hard drive. (No info yet at the Team ASA web site.) The company said that Npwr Server will provide AppleShare (AFP) file servers to Macs over both TCP/IP and AppleTalk via a built in Gigabit Ethernet interface. The company said "Software support for client and server connections to Windows and UNIX platforms are also available." The US $1,495 model will hold 60 GB of data running at 633 MHz. A $1,995 model will come with 60 GB storage and a 1 GHz clock rate.

More one SMB saving. April 20, 2001 -- Steve Brown comments on our reports of a problem with saving Word files over SMB connections on Macs:

I've often seen this message on our Windows clients saving to our AppleShare server... The cause seems to be windows file names that are too long for the Mac file system.

Tenon ships an Aqua X Window interface for Mac OS X. April 20, 2001 -- Tenon Intersystems announced today the release of Xtools 1.0 (US $199), an X Window desktop system for Mac OS X. Xtools uses many of the user interface features of Apple's Aqua when running X Windows software, including rootless X windows on the Aqua desktop, as well as providing a rooted full-screen X desktop option. Alternative window managers, such as a Motif Window Manager (mwm), can also be used. Xtools is a Cocoa application that uses OS X's Quartz and OpenGL display systems, and is based on the X11R6.4 and XFree86. (X Window is a graphical interface standard used in Unix and Linux.)

AEShell OSAX for MacOS X. April 20, 2001 -- Vampire Software's AEShell OSAX is a free MacOS X scripting addition that enable you to send commands directly to the Unix shell.

Novell posts Public Beta of Native File Services. April 18, 2001 -- Novell is has posted a public beta version of the upcoming Novell Native File Access, a set of server-based software that allows Macintosh, Windows, and Unix systems to connect to NetWare servers without adding software to the client. Native File Access for Macintosh allows Mac uses the Apple Filing Protocol (AFP) file sharing client that comes with Mac OS. The readme from Novell Native File Access for Macintosh Beta describes it this way:

Novell Native File Access for Macintosh allows Macintosh users to access storage on a NetWare server using TCP/IP without installing client software on Macintosh workstations and to manage user access to the data using the power of Novell Directory Services (NDS)....

The legacy AppleTalk protocol stack is not supported as a transport protocol in the first release of Novell Native File Access for Macintosh. AppleTalk migration is targeted for a subsequent release...

Native File Access for Windows uses the SMB/CIFS file sharing client (the Client for Microsoft Networks) that comes with Windows. The readme file for the Windows version states "There is no additional Windows workstation configuration required if the Client for Microsoft Networks is installed." Windows clients also get access to NDS.

Unix clients (including Mac OS X, we would assume) use NFS.

Novell Native File Access requires NetWare 5.1 Server with Support Pack 2a. (Thanks to all the readers who alerted us to this release.)

Problem with NetWare Client for Mac getting into folders is a known issue. April 18, 2001 -- Several readers responded to our report of a problem with NetWare Client for Mac 5.13 getting into folders,

Greg Cox says this is a known problem:

It can't be fixed on the server as far as I know. I have seen this reported to Novell technicians, and the team working on the new AFP/IP Native File Access pack is aware of the problem. Hopefully we will see a fix in the upcoming releases from Novell and Prosoft.

Geoff Strickler points to the Mac client:

Try disabling Apple's Navigation Services. I haven't personally dealt with this, but numerous people on the Novell Services for Mac support forum report that the Prosoft Client 5.13 is incompatible with Apple's Navigation Services.

When does Outlook really need a host files. April 18, 2001 -- Todd Miller sends some interesting observations regarding our recent reports of whether or not a hosts file is need on a Mac Outlook client:

It has been my experience that a host file is needed if the NetBIOS name of the Exchange server is more than 13 characters in length. I did not have the need to make a host file when my mail was on our exchange server MEDICINE_EXCH. When we added a second mail server MEDICINE_EXCH2, my mail was moved to that server and I could no longer connect. There was the familiar problem of putting in the ip number of the server, clicking on check name, name underlines and server changes to NetBIOS name. Then attempts to connect failed.

This has been a problem for us on all versions of OS and Outlook/Exchange clients. Curiously, Win 3.1 has a very similar problem.

If you don't need to use a host file, please tell us if your Exchange server has a NetBIOS name of 13 characters or less.

PGP releases VPN client for Mac. April 18, 2001 -- Yesterday PGP Security released Virtual Private Networking (VPN) client software that will enable Intel VPN Gateways (IPSec 1.1 ) to support the Macintosh clients. (See PGP press release.) The Mac VPN client is part of the company's PGP VPN Suite. The company already has a Mac client as part of it's PGP Desktop Security 7.0 product. (For other products that support Macs on VPN, see the MacWindows Network Solutions page.)

Adobe releases Acrobat Reader 5. April 18, 2001 -- Adobe has released Acrobat Reader 5 (free), the new version of its cross-platform PDF viewer for Windows, Mac OS , Mac OS X, and Palm OS. New features include:

Bug fix PcConverter 2.0.1 April 18, 2001 -- Vampire Software released PcConverter 2.0.1 (US $20), a minor bug fix update to its cross-platform text conversion utility for Mac OS.

Hotfix available for the SFM wrong file size reporting problem. April 16, 2001 -- Microsoft has a hotfix for the problem of Windows 2000 SFM reporting incorrect file sizes to Mac clients. Microsoft Knowledge Base article Q277862 describes the problem, saying:

Services For Macintosh on Windows 2000-based servers do not properly respond to file-size queries from Macintosh clients.

As with most Windows server hotfixes, you need to call Microsoft support to obtain the update--it is not posted at the Microsoft web site.

Thanks to Peter Kittas, who alerted us to the hotfix. He also sent along this tip for access Knowledge Base articles:

Did you know that, in Internet Expoler, you can type mskb 277862 for easy access to kb articles? Kind of handy.

Win2k problem with changing passwords may be linked to security setting. April 16, 2001 -- Brad Judy has a theory as to the cause of the problem with changing passwords with the Microsoft UAM on Macs:

I think I know the cause of the problem with changing passwords on a Win 2000 environment - it came up in an MS Focus security posting as an aside. I don't have time to test/verify this yet, but it appears that this is caused by setting the "Computer Configuration\Security Settings\ Local Policies\Security Options\Additional Restrictions for Anonymous Connections" to "No access without explicit anonymous permissions". It can also cause a number of other problems as it is a very restrictive setting.

Microsoft KnowledgeBase article 246261 has more information. You can read more of Judy's theory on our Windows 2000 Server special report page.

Using Outlook 2001 and OS X without a hosts file. April 16, 2001 -- Gregory Smith responded to readers who previously reported that they had to configure a hosts file to get Outlook 2001 Beta to work with Mac OS X:

I was able to use OS X with Outlook 2001 w/o having to configure the hosts stuff in NetInfo. I used the IP address of the exchange server instead of it's name. It has some trouble connecting on the first try, but if I press the retry button, it works good after that. Must have some sort of built in domain name resolver or something.

MacIPX waking from sleep problem seen with iBook. April 16, 2001 -- A reader named Todd reports having the problem of MacIPX preventing PowerBooks with AirPort from waking from sleep, only he is seeing the problem with an iBook. He suggests some ways to avoid the problem on our NetWare special report page.

NetWare Client for Mac can't get into folders. April 16, 2001 -- Paul Rinkes reports this problem with NetWare Client for Mac 5.13 and a Power Mac G4:

When she's in an application that uses apple's built-in API to open a file (Word 2001, for instance), she can open the top level of her mounted Novell volume, but any attempt to go below the top level automatically returns her to the "desktop," where she can choose to go into the Novell volume again -- only to be booted back again. Apps that don't use this API (quark is my example) don't have this problem.

I've not seen anyone report on this, so maybe it's the Novell server config.

If you've seen this problem, please let us know.

Configuring Linksys card in PC on AirPort network. April 16, 2001 -- Rus Maxham sent us a detailed report on configuring a Dell laptop with a Linksys 802.11b PC Card and an AirPort Base Station. He goes into details of encryption settings on both ends, as well as other issue. You can read his report on our Cross-platform AirPort special report page.

Problem with VPC 4 and WebObjects 4.5 Running on VPC. April 16, 2001 -- Darrell Wilkins reports that he can't get WebObjects 4.5 to run with Virtual PC 4 using Windows NT 4 and Windows 2000. He says:

You can install WebObjects 4.5 fine. Project builder and WebObjects builder appear to run OK. However as yet I have been unable to compile even the most simple project.

Apple are aware of the problem and don't appear to have an answer. Their official response is that it's an unsupported configuration which is fair enough, however it's suspected that it may be something that the VPC file system is doing.

If you've seen this problem, please let us know.

Apple releases first Mac OS X update. April 16, 2001 -- Last Friday, Apple made Mac OS X version 10.0.1 available through the SoftWare Update feature in System Preferences. Among the improvements, Apple lists "overall application stability as well as support for the popular Secure Shell service."

VPC 4.0.2 fixes bugs with Linux, NT, Win 2000. April 12, 2001 -- Connectix has posted Virtual PC 4.0.2, a free update for the VPC 4 PC emulator for Macintosh. The update fixes a number of bugs, including several we have reported on our Virtual PC 4 special report page. The Readme file lists these fixes, as well as others:

Connectix announces Virtual PC for Windows. April 12, 2001 -- Connectix has announced Virtual PC for Windows, a PC version of the PC emulator. The benefit to PC users will be the ability to run multiple version of Windows at the same time, a feature that VPC 4 for Mac now has. Connectix plans to offer the PC emulator for PC for in June for US $199. A free preview version will be available in May.

Virtual PC 4 incompatible with MapInfo 3-D software. April 12, 2001 --Norm Shea could not run MapInfo on Virtual PC 4, and was told by Connectix that VPC 4 doesn't support the 3-D program. He moved back to Virtual PC 3, could run the software. Connectix gave him a refund. You can read Shea's report on our Virtual PC 4 special report page.

VPC Helper 3.0 released. April 12, 2001 -- Infamus Software has released VPC Helper 3.0 (US $13.95, upgrade US $7.95), a utility that helps configure a Mac to run more efficiently with Connectix' Virtual PC emulator. The new version configures Virtual Memory and disk cache with one click, configures control panel settings, and can close background applications to free up memory for VPC.

Mac problems with ISA Proxy Server. April 12, 2001 -- Terry Dwyer reports a problem with Mac access to the web via Microsoft ISA Proxy Server. His Macs are getting Proxy Error 407 messages and subsequent lockouts. His report is on our MS Proxy Server special report page.

Windows XP to support FireWire, not USB 2. April 12, 2001 -- CNET reports that Windows XP will support FireWire (IEEE 1394), but will not support USB 2.0 a competing peripheral connection standard. FireWire (developed by Apple and now common on digital camcorders) and USB 2.0 run at similar speeds.

New TIP: Outlook 2001 beta on OS X. April 5, 2001 -- Michael Llaneza found a problem and a fix for running Outlook 2001 on OS X:

I found a glitch that may be affecting a number of people. I had Outlook freezing up if I switched away for any length of time. While I was troubleshooting Classic prefs, I discovered that Classic was set to sleep after 5 minutes. I changed this to 'never' and Outlook hasn't frozen or crashed once since.

Workaround for Exchange Server and OS X mail client. April 5, 2001 -- Matthew Smith says that he has a discovered a workaround for the problem with the OS X Mail client and Exchange Server

I found a workaround for the Exchange/OS X Mail problem I was having. Instead of keeping all my extra email folders within the inbox, I moved them to the "root" level of the mailbox and removed additional nesting of folders within folders. It's not totally ideal, but it works for now. I hope Apple reads your website and fixes this problem. Other IMAP clients such as Entourage or Outlook Express seem to handle nesting with no problem.

Responses to problems saving Word over SMB. April 5, 2001 -- A couple of readers have sent in comments about our recent report of a problem with saving Word files over SMB connections on Macs. Jason Froikin doesn't blame the networking software:

The problem is in Word, not DAVE or DoubleTalk.

The same thing happens where I work, with Word 97 and Word 2000 for Windows, and Word 2001 for Mac when people save to the NetWare server. All of a sudden, without warning, Word starts giving a "Disk Full" error, and will never, ever recover. From then on, people with the problem must save to their local hard drives and then copy the files to NetWare.

Tony McArthur sent in this observation:

I have always had this but I assumed that it was a product of the two different kinds of windows which DAVE provides. I can only save if I open DAVE directly and then I get a question as to whether I want to copy the file to the NT directory. If I attempt to save a file in a window which originates from the directory I mounted on logon, I get a "disk full" message. This is covered in the manual somewhere.

If you've seen this problem, please let us know.

OS X supports MS IntelliEye Mouse. April 5, 2001 -- Andreas Wennborg reports that a Microsoft mouse works with Mac OS X:

I just like to report that Mac OS X (final) supports IntelliEye Mouse, partially at least... Right clicking brings up contextual menus. The mouse wheel works too! Great for scrolling. The two thumb buttons doesn't do a thing. Guess I have to wait for Microsoft for a driver for that.

New TIP: Using WinRAR to build Mac archives on NTFS. April 5, 2001 -- Shareware/freeware developer Patrick Peccatte made this observation:

WinRAR 2.71 - the Windows version of the RAR archiver - supports NTFS streams. So it can be used to build an archive of Macintosh files on an NTFS volume preserving both data, resource and Finder information. It allows to manage and move Mac files (FTP, transit on FAT volumes, etc.) using only NT tools.

MassTransit 4.0 beta released at Seybold Boston. April 5, 2001 -- Yesterday, Group Logic released MassTransit Enterprise 4.0 Beta, a preview of the next version of the web-based file transfer remote proofing, and remote workflow software. The finished version is set to ship in May. The new version Web browser plug-in for cross-platform file transfer, which acts as a "Web client" for drag-and-drop transfer of files and folders via a web browser. Also new is a bandwidth management feature for controlling the total bandwidth used for file transfer that can be used to assign priorities to certain transfers occurring simultaneously. MassTransit Enterprise also perform automatic file compression/decompression.

Fourth World releases WebMerge 1.6. April 5, 2001 -- Yesterday Fourth World released WebMerge 1.6, a tool for Mac OS and Windows that generates static Web pages from database files. The new version offers workflow automation options, better HTML generation, support for tab-delimited export formats, Apple event support, and other enhancements, according to Forth World. Fourth World is offering a special promotional price of US $44 until April 17, 2001. (The regular price is US $69).

Connectix responds to VPC4-NT mouse issue--fix in the works. April 3, 2001 -- Connectix has responded to our report last week about a problem with Virtual PC 4 and Windows NT. Teresa Mahler told MacWindows that the problem will be fixed in a future upgrade:

I would like to apologize to Jonadab for the experience he had with our 1st level technical support. It sounds very frustrating and we will attempt to make sure similar situations do not happen in the future. Virtual PC 4 is compatible with Windows NT.

The problem with the Windows NT mouse not performing correctly is actually caused by an incorrect assumption made by the Windows NT mouse driver. This issue has subsequently been corrected by Microsoft in the Windows 2000 mouse driver. (Note: The problem can occur with or without the Connectix Additions installed.)

The good news: Our Connectix engineers have found a solution for Windows NT users and a forthcoming update to Virtual PC will work-around the problem in the NT mouse driver.

Teresa Mahler
Virtual PC Product Manager

Office 2001 SR1 update fixes X-platform Word, PowerPoint bugs. April 3, 2001 -- Microsoft has release Office 2001 for Mac Service Release 1. According to Microsoft, the update fixes a number of minor bugs, including this cross-platform problem:

Word 2001 SR 1 fixes a rare problem that sometimes caused documents containing numbers to lose data or become corrupted when they were saved in Rich Text Format and opened in Word for Windows.

It also fixes a few cross-platform problems with PowerPoint:

PowerPoint 2001 SR 1 correctly opens and saves presentations that were created with PowerPoint for Windows and that contain OLE objects.

And this one:

Even if you move presentations to another computer or another volume, PowerPoint can open presentations with linked files as long as the presentation and the linked files are in the same folder. Presentations with linked files include Microsoft PowerPoint 2000 for Windows presentations that have been saved by using the Pack and Go feature.

Problems saving Word 2001 to NT4 server via SMB client. April 3, 2001 -- Knut Selberg reports this problem with saving Word 2001 files Windows NT Server using DAVE and DoubleTalk:

I have used a NT server with Dave with no problems for a long time. But suddenly for me without reason (no installations or changes to the setup) I got a problem saving Word (only word) documents to the server. When I save a word document that I have opened from the NT4 Server I get a message disk is full. This happens the FIRST time I try to save. If I do a save as, it works okay the first time, then I get the disk is full message again etc. When I save to the AppleShare IP server there is no problem. I use Thursby Dave 2.52 with NetBIOS to communicate with the NT server. I have tried to use the new Connectix DoubleTalk and I have the same problem. The problem is consistent.

If you've seen this problem, please let us know.

Compression Solutions update: zip utility for Mac OS X. April 3, 2001 -- We've added Pack Up and Go ($15) to the list of cross-platform products on our Compression Solutions page. Pack Up and Go is a Mac OS X utility that compresses and decompresses Unix formats, including Gzip (.gz), .Z, and tar using drag and drop, and will do uuencoding. We've added it to our list of cross-platform compression/encoding software on our Compression Solutions page.

NFSManager for Mac OS X helps with Unix file sharing. April 3, 2001 -- NFSManager (free) is a tool that provides access to the NFS (Network File System) features of Mac OS X. NFSManager gives you access to NFS without using the command line of the Terminal application.

Tell us about Microsoft ISA Proxy Server v1.0. April 3, 2001 -- If you've used Macs with the new Microsoft ISA Proxy Server v1.0, we'd like to hear from you.

New version of Nshare Internet gateway software. April 3, 2001 -- MiraLink Corporation has released a new version of Nshare (US $19.95 for 3 users), an Internet connection-sharing product that runs on Windows 95/98/ME/NT/2000. Like other gateways, Macs can share the Internet connection with PCs. New features include:

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