MacWindows News Archives
News from January 2008 through June 2008

Current News

Most Recent Archived News 

Tips and Reports

Product Listings


Parallels Desktop for Mac

Deals from Amazon


Windows 7 Upgrades

Windows XP or Windows Vista for your Mac, for running with Boot Camp, Parallels or VMware


One this page, news from the following months:

Most recent news first.

June 2008

June 30

Parallels, Group Logic, Centrify form alliance for Macs in enterprise

Monday, June 30, 2008

Today, five providers of Mac-and-Windows integration software announced the formation of the Enterprise Desktop Alliance (EDA), an organization to promote and support Macs in enterprise environments. EDA plans to do market education, seminars, and webcasts, as well as work to make their product lines work better together. EDA's five founding members are Parallels (virtualization), Group Logic (file/printer services), Centrify (Active Directory integration), LANrev (remote client management), and Atempo (enterprise backup that can backup to an Apple XSan)...

Read entire story here

Parallels Desktop for Mac Run Mac, Windows programs without switching between Windows and Mac OS X! Launch a Windows app by clicking on a Mac file. Hide the Windows desktop. 3D Graphics hardware acceleration. The best of both worlds.

Reader's Leopard 10.5.3 kernel panics stop with Time Machine off

Monday, June 30, 2008

Peter Jones responded to our report about kernel panics that started with Leopard 10.5.3. Although the previous reader isolated the problem to the 10.5.3 SMB driver, Jones found that TimeMachine was a problem:

I have been having kernel panics on my PowerBook G4 (1.67GHz, 1.5GB RAM, 250GB HD) since installing 10.5.3. The symptoms are similar to Peter Kloss' except that I am not logged into an Active Directory server. However, I am (was) using the "unsupported drives" workaround to maintain Time Machine backups to a WD Netcenter 160GB network hard drive (via Verizon FIOS wireless router). I have been frustrated with 3-to-5 kernel panics per day (this is a production machine so I have to just grit my teeth and hit command-S a lot) but after seeing Peter Kloss' comment and thinking about it I simply turned off Time Machine. All KPs have stopped for 36+ hours.

The crash reports were all very similar in that the processes crashing were either "mds" or "update". These are both file system intensive and it is possible that this is an artifact similar to what Mr. Kloss is experiencing.

If you've seen this problem

Reader can't log on to SMB server after Leopard 10.5.3 update

Monday, June 30, 2008

Joel Aanerud can no longer log on to an SMB file server after updating Leopard to 10.5.3:

I'm running Leopard on my MacBook (2.4 GHz). When I updated to 10.5.3 I could no longer log on to our server at work. I log in pressing "Command" + "K" and then enter the name of the server. Our server is running Solaris 10 and I connect to it from my Mac using Samba. It's a non-encrypted server.

If you've seen this problem

Reader verifies tip for Boot Camp XP SP3 install tip

Monday, June 30, 2008

Mike Walsh verified a tip on how to install Windows XP Service Pack 3 in Boot Camp:

The Jim Birkenseer workaround worked for me. It took me a long time to locate your tip.

With this problem, Boot Camp reports that there isn't sufficient drive space to parition, even when there's plenty of space.

For more on this topic, see our Boot Camp Tips and Reports page.

Bonjour over a VPN for Mac and Windows

Monday, June 30, 2008

Meitar Moscovitz has a blog entry where he describes editing a hosts file in Mac OS X and in Windows to "create the illusion that Bonjour works over a VPN" for systems running Bonjour (part of Mac OS X) or Bonjour for Windows.

June 27

Microsoft update and converter allows Office 2004 to read/write Open XML files

Friday, June 27, 2008

After more than a year of beta testing, Microsoft this week released free software that enables Office 2004 to read and write files in the default formats of Office 2007 for Windows and Office 2008 for Mac OS X. These are the Open XML formats, .docx, .xlsx, and .pptx.

The new software consists of a finished version of Open XML Converter 1.0 and the Office 2004 11.5.0 update, which Microsoft recommends for use with the Converter. The Office 2004 11.5.0 update is mainly to support Open XML Converter, but also adds stability to the Offices apps, according to Microsoft. The company said that the Open XML Converter 1.0 can also works with the older Office X. The Beta version of Open XML Converter cannot be used with Office 2004 11.5.0, however. Microsoft said that Open XML Converter can convert multiple Word, Excel, and PowerPoint files at one time.

The converter has been released much later than Microsoft had said it would be. In May of 2007, Microsoft said the converter would ship six to eight weeks after the release Office 2008, which shipped last January.

This week, Microsoft also released an update to Office 2008 (see related story).

If you've seen this how it worked.

MS releases Office 2008 12.1.1 bug-fix update

Friday, June 27, 2008

This week Microsoft released Office 2008 12.1.1 a maintenance release that fixes several bugs and improves stability. Although Office 2008 does not support VBA macros, the update enables Word to preserve macros contained in files that it opens and saves.

The bugs fixed include an issue with Entourage 2008 that caused it to quite unexpectedly when closed and opened the lid of a Mac notebook, or when waking the Mac from sleep.

The 12.1.1 update requires that Office 2008 SP1 (12.1.0) is installed, and also requires Mac OS X 10.4.9.

Microsoft also released an update for Office 2004 (see related story.)

Another reader says Leopard 10.5.3 fixed net printing issue

Friday, June 27, 2008

Paul Gardner-Stephen agreed with a previous reader that the Mac OS X 10.5.3 update fixed a cross-platform printing issue:

Just to let you know 10.5.3 has solved our problems with printing to a Samba print server. In the past printing using lp from the command line would work, but the GUI print dialogs would hang. Now it all works beautifully.

Comparison of Mac and Windows keyboard shortcuts, characters

Friday, June 27, 2008

For users switching back and forth between Mac and Windows may need to keep their keyboard shortcuts straight. This web page lists the keyboard shortcut equivalents for Mac OS X and Windows XP. It also describes how users of each OS can type unusual characters that are not displayed on the keyboard.

June 24

MacWindows Leopard Active Directory Tips and Reports reorganized

Tuesday, June 24, 2008

We've reorganized our reports on Mac OS X 10.5 Leopard's problems with Microsoft Active Directory on a new Active Directory and Leopard Tips and Reports page. The reports are now organized into categories for easier browsing information.

Leopard 10.5.3 kernel panics with SMB driver in AD, and a workaround

Tuesday, June 24, 2008

Peter Kloss is seeing kernel panics with the Leopard 10.5.3 update. He pinned it down to the SMB driver when logged into an Active Directory domain. Backgrading to the 10.5.2 driver fixed the problem:

Having previously said that 10.5.3 fixed AD binding problems, but some other things have come to light about 10.5.3 that are not so good!

If you log in as an AD authenticated user, the SMB driver manifests in slow connection times and the system crashing after about 2 hours of use or on logoff...

Leopard 10.5.3 SMB mounting fails with Open Directory

Tuesday, June 24, 2008

Jeremy Bautista can't connect to SMB file shares when logged into an Open Directory domain:

In Leopard 10.5.3, a clean install with no Directory servers configured, SMB connections can be made without problem. After binding the Mac to an AD domain, I can still connect to SMB shares. It's when I connect to my OD domain where I run into trouble. I fail in mounting SMB shares and sometimes get the error code -6602.

If you've seen this problem

Adobe SMB file saving errors with Leopard Server 10.5.3, and workaround

Tuesday, June 24, 2008

Carl Haynie responded to a report about Photoshop SMB file sharing errors. He has a similar-sounding problem with Adobe FrameMaker and Leopard Server. His workaround is to use AFP with strict file locking turned off...

Another reader with 10.5.3 problem seeing files inside of SMB

Tuesday, June 24, 2008

Christian Parmigiani responded to a previous report about a file sharing problem that started with the Leopard 10.5.3 update:

We have the same problem [with seeing files inside mounted shares] in Leopard 10.5.3.

If you've seen this

Reader fix for Excel problems with Win 2003: plug in Ethernet before waking

Tuesday, June 24, 2008

Dan Hauber was having a problem saving Excel files to Windows 2003 Server, a problem that we had a lot of reports about several years ago. He found that problem is related to whether he plugs in Ethernet before or after waking the Mac:

Sun releases maintenance update to VirtualBox VM software

Tuesday, June 24, 2008

Sun has released VirtualBox 1.6.2, an update to its free virtualization software for Mac OS X and other operating systems. The update fixes a number of bugs, including network issues and crashing in Mac OS X under certain conditions.

VirtualBox can run Windows, Linux, Solaris, and other Unix operating systems. VirtualBox does not have the more advanced features of Parallels Desktop or VMware Fusion, such as being able to use the copy of Windows installed in a Boot Camp partition.

If you've tried VirtualBox what you think of it.

See our VirtualBox Tips and Reports page for more on VirtualBox.

TeamViewer releases Mac version of remote control/maintenance program

Tuesday, June 24, 2008

TeamViewer GmbH, has released a Mac OS X version its TeamViewer remote maintenance program for Mac. TeamViewer enables Macs and Windows PCs to remotely control each other over the Internet and across firewalls. TeamViewer also includes file transfer functionality, and all traffic uses 256-bit encoding and private/public key exchange.

TeamViewer described how sessions work:

"Launching TeamViewer generates a unique ID code which is then communicated to the user partner by a telephone or e-mail invitation. Entering the ID code establishes an immediate connection to the corresponding computer. With this connection, the computer can conveniently be controlled remotely. Reversing the control direction is possible at any time, allowing both parties to see and remotely control each other's desktopsk."

Teamviewer is free to non-commercial users, and starts at US $249 for business licenses.

June 20

TIP: External CD drive gets around VPC/Leopard disc problem

Friday, June 20, 2008

Ken Hoyle in Queensland, Australia, discovered a way around Leopard's incompatibility with Microsoft Virtual PC, which can't recognize the Mac's CD/DVD drive. We've previously reported a workaround, which is to create a disc image of the disc. Hoyle has a better solution...

Reader problem with VMware/Vista and Bluetooth

Friday, June 20, 2008

Jim Munger reports problems with VMware Fusion and Windows Vista seeing a Bluetooth mouse and printer:

I had no problems installing VMware Fusion 1.1.3 and Windows Vista (Home Basic, 32 bit) on my MacBook. However, from that point on it has been a pain...

Reader says Parallels and AutoCAD file locking not working

Friday, June 20, 2008

Larry Martin has a problem with Parallels Desktop and AutoCAD and file locking:

We are using multiple copies of Parallels Desktop 3.0 Build 5600 (with Win XP SP2) on Leopard 10.5.3 to run AutoCAD, latest release. The problem is that users can open and edit files that other users currently have open. It appears that the file locking that is part of the Windows OS is not functional under Parallels. AutoCAD relies on the OS and not the application to lock the files. From what I understand, the Mac OS requires the application to do that.

If you've seen this problem

Reader verifies Leopard 10.5.3 update fixed a cross-platform printing issue

Friday, June 20, 2008

Katy Franz verified a previous report that the Mac OS X 10.5.3 update fixed a printing problem:

After months of frustration and listening to the ridicule from my Windows/Linux-biased husband, I found your site today and saw that the latest update might fix my printing issue. Sure enough, it prints just fine now. I was able to print in February but then whatever they did, broke printing. I've been printing from my daughter's PC for months. I was ready to take the MacBook back.

Banana VPN problem reported with OS X 10.5.3

Friday, June 20, 2008

Amir Adib corroborated a previous report of problems with Leopard and Banana VPN, a web-based virtual private network service:

I've had a problem connecting to Banana VPN through Leopard. It works fine on my Windows PC, but I cannot connect on my Mac. It connects for nearly a minute, but then gets disconnected. On the network screen, you can see the outgoing traffic, but there is no receiving traffic. When it disconnects, you get a message saying "The connection was terminated by the communications device." I have a MacBook Pro running OS X 10.5.3.

If you've seen this problem

Problem and fix for Leopard AD: First user okay, subsequent users can't login

Friday, June 20, 2008

Stuart Sims reports a problem with Mac OS X 10.5.2 and 10.5.3 logging onto Active Directory. The first user has no problem, but users after that get a "login failed" error message. He also found a fix...

Reader reports Leopard 10.5-to-10.5.3 update caused AD logon problem

Friday, June 20, 2008

Although Peter Kloss previously reported that the update to Leopard 10.5.3 fixed some problems with Active Directory, he found a new problem with an upgrade straight from 10.5.0:

I've had two of my sites report that a system that is freshly built and updated to 10.5.3 by the Combo updater straight from 10.5.0 (rather than via 10.5.2) has problems with logging in AD users...

Another reader says 10.5.3 doesn't fix Leopard AD binding problems

Friday, June 20, 2008

Devin Comiskey echos a previous report that the Leopard 10.5.3 updated did not fix Active Directory binding issues:

I'll echo the complaints about 10.5 and AD. There is NO improvement with 10.5.3. This is proving very troublesome for some of our remote users when I'm not around. Luckily each machine has a local admin account I can remotely log in to and re-bind. But often I have to unbind and rebind a few times plus a restart or two before the problems are fixed. I wish I had just installed 10.4.11 on these machines instead.

If you've seen this problem

June 18

CrossOver 7 lets Macs run Office 2007, ActiveX in IE

Wednesday, June 18, 2008

Yesterday, CodeWeavers released CrossOver 7 for Mac (starting at US $40), a major upgrade to the software that enables a Mac to run Windows programs without Windows. The new version adds support for Microsoft Office 2007, Adobe CS for Windows applications, and ActiveX controls, all running in Mac OS X. CodeWeavers also released CrossOver 7 for Linux, with the same feature set as the Mac version.

The Microsoft Office 2007 compatibility includes support for Outlook 2007 group calendaring and other interactions with Exchange Server...

June 17

Parallels Server for OS X ships; first enterprise hypervisor for Mac, first OS X Server in VM

Tuesday, June 17, 2008

Parallels has released Parallels Server for Mac ($999), a virtualization server for Mac OS X aimed at enterprise uses. Parallels Server for Mac is a package of tools, including a hypervisor that runs on top of Mac OS X or in "bare-metal" mode, without a host operating system. The hypervisor is designed for running multiple servers of different types and operating systems for the purpose of server consolidation and the streamlining of server deployment and server testing...

Parallels Desktop 3.0 Build 5608 fixes Leopard 10.5.3 problems

Tuesday, June 17, 2008

Last week, Parallels released Parallels Desktop 3.0 Build 5608, a minor update to its virtualization software for individual users. Parallels said the update fixed a problem with "accidental video artifacts in virtual machines running in the Single Window mode on Macs updated to Mac OS X v10.5.3.

Yesterday we published a reader report saying that Build 5604 fixed a problem that sounded like this one.

Build 5608 also fixes another problem with Leopard 10.5.3, this one with Coherence mode "incorrect behavior" of the topmost windows.

(Thanks to David Zimbelman to alerting us to Build 5608.)

If you've tried Parallels Desktop Build 5608 if it fixes any problems.

See our Parallels Desktop Tips and Reports page for more on Parallels virtual machines.

June 16

Parallels Build 5604 fixes video problems with Leopard 10.5.3

Monday, June 16, 2008

Kevin David reports that a Parallels Desktop Build 5604 fixes a problem with flickering video in Windows with Leopard 10.5.3:

There have been reports at the Parallels forums of problems with Build 5600 of Parallels Desktop. Apparently there's now a fix, Build 5604, that is available that deals with the issues in that thread:

To ensure that people who upgrade have no problems, do this:

  1. Back up your VM's (just in case)
  2. Uninstall Parallels desktop (there's an uninstaller in the DMG file)
  3. Follow this document to make sure everything is gone:
  4. Install Parallels Desktop 5604 from here:
  5. Update Parallels Desktop tools in your VM's.

If you’ve tried Parallels Desktop Build 5604 if it fixes any problems.

See our Parallels Desktop Tips and Report page for more on Parallels virtual machines.

Readers verify that Parallels Build 5600 Manual update works, autoupdate doesn't

Monday, June 16, 2008

Two readers verified that a problem with Parallels Desktop Build 5600 autoupdates, and that manual updates work.

Emad Almassalkhi wrote:

What happen to Robert Donaldson happened exactly to me under Leopard 10.5.3 and Windows XP SP2.

Paul McNaughton had the problem with his MacBook Pro:

This was the same problem I had. I too did the same workaround with manual install. About three days later, I began to have intermittent problems with parts of my Windows screen flickering and losing mouse control.

We also have another report that a newer Parallels Build 5604 fixes the flicker problem.

Another tip for enabling Windows to see Leopard file sharing:

Monday, June 16, 2008

Arvid Tomayko-Peters sent in another suggestion for solving problems with Windows PC seeing Leopard file shares. He is running the 10.5.3 update, which did not fix the problem. What did work was using a previously reported suggestion with the addition of another step:

I tried your suggestion here to get my OS X 10.5.3 Mac to show up on a Windows XP machine. It did not work, but what ended up working was doing the suggestion plus turning off per-account SMB sharing in the sharing options dialog for each account and then turning it back on again. (I had used FireWire to transfer my account from a Mac running 10.4.11.)

If you've tried this

Reader can't see files with 10.5.3 and ADmitMac

Monday, June 16, 2008

Kent Barnes is having problems seeing files with Leopard 10.5.3 and Thursby's ADmitMac:

I finally got my shared directories from our Windows 2003 server to mount/auto mount in 10.5.3 (using ADmitMac for the auto mounting and joining to the domain).

Yesterday, everything was great. I saw all the files in the Publishing shared directory (probably 125 to 175 individual files and sub directories). Today, I booted the Mac, signed on to the domain. The Publishing directory mounted, but I can only see one sub directory and three files. I've tried rebooting several times--same thing each time.

I've worked my posterior off finally getting some Macs in this organization (being a Mac user since the mid-80's). But the number of things that are breaking integration/network wise with 10.5.3 is just about to push me into pulling them all off the network and going back to a 100 percent Windows setup.

If you've seen this issue

Readers says 10.5.3 did not fix his AD problem

Monday, June 16, 2008

Although there are reports of the Mac OS X 10.5.3 update fixing some of Leopard's Active Directory problems, Kurt Tappe reports that the update had no effect:

Leopard 10.5.3 did not solve our AD issues. We've been having trouble since 10.5.0 with binding Leopard to our AD. So far, 10.5.3 has made no difference whatsoever. Here are our findings:

Hyphen havoc with NetBIOS name for Leopard SMB/CIFS file sharing

Monday, June 16, 2008

Robert Winterhalter reports that a hyphen in the NetBIOS name causes problems for Leopard filesharing with Windows. Some previous reports have also pointed to problems with NetBIOS names (here and here). Winterhalter said:

One thing I've discovered that may be causing some of the SMB/CIFS issues with 10.5 is that for some reason the Mac OS is not allowing the "-" character in the NetBIOS name, and it drops everything after it as well. This is causing havoc at my site because the NetBIOS name seems to be trying to default to the domain name, which for us is "XXXX-NNN", where XXXX is specific to a subnet, and NNN is specific within that subnet. Thus ALL computers in the same subnet end up with the same NetBIOS name.

Many thanks to the contributors of your site, as it's been quite helpful.

If you've seen this

iWork and MS Office: Sort of compatible

Monday, June 16, 2008

In an article in Macworld, John Rizzo describes the degrees to which Apple's claim of iWorks/Office compatibility is true. iWorks apps can import and export word processor documents, spreadsheets, and presentations from Microsoft Office, but chances are something will get lost in the translation.

One of the biggest problems are with Keynote files that contain presenter notes. When exported to PowerPoint 2008, PowerPoint will tell you that it has "encountered an error and needs to quit." The only fix is to delete the presenter notes.

June 10

Snow Leopard 10.6 to include "out-of-the-box" Exchange support

Tuesday, June 10, 2008

Yesterday, Apple privately previewed its next operating system, Mac OS X 10.6 "Snow Leopard" and Snow Leopard Server at its Worldwide Developers Conference (WWDC) in San Francisco. Although the public did not get a glimpse of the new OS, an Apple press release said that Snow Leopard would include "out-of-the-box support for Microsoft Exchange 2007." Apple said that the standard Mac OS X applications Mail, iCal, and Address Book would have native access to Exchange. Apple plans to deliver Snow Leopard...

Snow Leopard Server to add contact server, ZFS file system

Tuesday, June 10, 2008

Yesterday, Apple released information about Snow Leopard Server, the server version of Mac OS X 10.6 that will ship next year. Snow Leopard Server will include the same performance optimizations of Snow Leopard client, plus a few new features, including read/write support of Sun's 128-bit ZFS file system and an Address Book Server...

June 9

Leopard 10.5.3 bug with AFP servers can corrupt Adobe CS3 files

Monday, June 9, 2008

Group Logic reports that the recent Mac OS X 10.5.3 update can corrupt Adobe CS3 files located on AFP file servers. This can occur with Mac OS X Server, Group Logic's ExtremeZ-IP, or other Windows and Unix-based AFP servers. Posts in discussion forums around the Internet report the problem with Photoshop and Indesign.

Group Logic recommends either delaying updating Leopard to version 10.5.3, or to only work on Adobe files from the local hard disk. Since Adobe CS3, adobe has been recommending not opening files that reside on file servers.

If you know of another workaround

We’ve also had a report today of Photoshop CS3 file saving errors with Mac OS X 10.4.11 and an SMB file server.

Leopard 10.5.3 bug causes crashes with Firefox, other Mozilla apps

Monday, June 9, 2008

Apple's recent Leopard 10.5.3 update contains a bug that conflicts with Mozilla-based applications, according to ArsTechnica, MacNN, and other sources around the Internet.

The bug causes the Mac OS X system to crash when Mozilla applications are installed or freeze when an attempt is made to shut down the Mac. The affected applications include Firefox and Thunderbird.

Today, we reported that Mac OS X 10.5.3 also contains a bug with AFP servers can corrupt Adobe CS3 files.

Apple has said that the 10.5.3 update fixed several hundred bugs. Apple listed a number of cross-platform bug fixes, including issues with Active Directory and connecting a Microsoft ISA proxy.

Photoshop CS3 file saving errors with Tiger and Win Server 2003

Monday, June 9, 2008

Erik Zimmerman intermittent file saving errors with Photoshop CS3 over an SMB connection:

We have one error that we keep seeing with Mac clients connecting via SMB. The server is Windows 2003 SP2 and the clients that are having the problem are 10.4.11. The network speed for both the server and clients is 1000Mbps.

About once a day when someone tries to save a Photoshop CS3 file it will present the error "Could not save <filename> because the file was not found." However if they hit Save again, then it works fine.

I know Adobe says they don't support saving files over a network location but realistically there is no way for us to move files onto the local client, edit, and then upload the new files back.

If you've seen this problem

We've also posted a report today of Adobe CS3 file corruption with Leopard 10.5.3 and Windows Server.

SMB problem seeing files in shares persists in Leopard 10.5.3

Monday, June 9, 2008

Thomas Hauber reports that the Mac OS X 10.5.3 update did not fix a problem he has with seeing files inside mounted shares:

The issue of displaying more than certain number of files in an SMB share still persists. Right now when connected to an SMB share we can only see 16 files max in that share. Apple's latest update did not fix this problem.

We have previously published reports of users not being able to see any files in mounted shares.

If you've seen Hauber's problem

Reader says 10.5.3 didn’t fix 0 kb file problem, but AD user tweak does

Monday, June 9, 2008

Gordon Barnes wrote to say that Mac OS X 10.5.3 update hand no effect on the Leopard 0-byte file copy problem. He fixed it with an Active Directory tweak. Last week, readers reported that the update had fixed the problem. Barnes said:

I have suffered the much-publicized 0kb file saving issue from Leopard to Windows 2003 share. I was pretty sure that this was not a permissions issue. The user had had no problem on his previous Panther machine, nor was there any issue for him saving to the drive from Windows XP.

Reading that 10.5.3 was likely to cure the problem I applied it. No change whatsoever. Problem is still there.

I decided to investigate the permissions problem further. I noticed that all the permissions on the individual shared folders had his user account added only by virtue of him being part of a Group in AD. So, as an experiment, I then added him as an individual user and gave him the appropriate permissions and this fixed everything! Perfect saving. Problem fixed.

What's going on here? Is it that any AD-bound Leopard machine does not understand AD Groups? Certainly other users with AD-bound Tiger machines have no such problem. I'm no expert in either Leopard or Windows 2003 but this does seem odd.

If you've seen this issue or fix with the 10.5.3 update

Leopard Server 10.5.3 Open Directory problem and fix

Monday, June 9, 2008

Khaled Yassin reported a new problem when he updated Leopard Server to 10.5.3. He also found a fix:

The following happened the day I upgraded the Open Directory Server from 10.5.2 to 10.5.3. When any Windows user tried to connect to a Mac OS X file server it didn't authenticate. At first I thought they'd forgotten their password. But when I asked users to change password (that met the password policy). It gave the same result: authentication refused. To solve it, I put in a simple password, such as "abc" or "123," and then asked user to recreate the old password. The surprise that it now works.

If you’ve seen this issue or tried this approach

Readers says 10.5.3 update fixed VMware Fusion crash

Monday, June 9, 2008

John Matheson reported that the issue of VMware Fusion 1.1 crashing in Leopard was fixed with an update to Mac OS X 10.5.3. Last January, VMware told us that Fusion had a conflict with FileVault encryption feature.

If you've seen the 10.5.3 update affect VMware

For more reports on VMware, see our VMware Fusion Tips and Reports page.

June 3

Readers agree, Leopard 10.5.3 fixes 0-byte file copy problem

Tuesday, June 3, 2008

Several readers confirmed to last weeks report that the Mac OS X 10.5.3 update fixes Leopard's problem of copying files to a Windows server leaving only 0-byte files on the server. Readers also commented on the update's effect on printing, with differing opinions...

Leopard 10.5.3 update fixed reader's cross-platform printing issue

Tuesday, June 3, 2008

Larry Hanes said last week's 10.5.3 update fixed a Leoaprd problem printing to a Windows server printer:

The 10.5.3 update fixed my cross-platform printing issue. Ever since I bought my new MBP with Leopard in April, I have been unable to get it to print to my HP LaserJet 6MP connected to my Windows 2000 SP4 system. I installed 10.5.3 and immediately was able to print to my printer.

how the 10.5.3 update affected your cross-platform Leopard-specific printing issues.

10.5.3 fixes AD problem, adds a minor glitch

Tuesday, June 3, 2008

Peter Kloss said that the Leopard 10.5.3 update fixed his Leopard Active Directory problem. It also added a small glitch, which Kloss was able to fix:

I wrote to you a little while back about getting 10.5.2 to bind to our multi-child domain AD forest, that we had to modify the hosts file with an entry for our domain ( for example) and to uncheck the 'allow authentication by any domain controller in the forest' option. Well it looks like 10.5.3 fixed both those problems on the one test system I've tried so far (took my 10.5.2 out of AD, commented out domain entry in hosts, rebooted, added back in to AD).

However, the add back in to AD was not entirely trouble free. I had put the computer account into another OU than 'Computers.' This caused a problem at the end of the bind process: a box came up and claimed that the OU, entered in the correct case and syntax, did not exist. This was even though it used the path to find an existing computer account and asked to overwrite it earlier in the process! I put the computer account back in to 'computers' and all worked! This could be a one-off, I haven't had a chance to repeat the test.

how the 10.5.3 update affected your cross-platform Leopard-specific Active Directory issues.

New CheckPoint VPN build works with Leopard

Tuesday, June 3, 2008

Jason Teplitz of CheckPoint writes about a new version of a CheckPoint virtual private network client:

The new CheckPoint Secure Client R56 HFA1 (now included with End Point SecureAccess) works well with 10.4-through-10.5.3. SNX works with all 10.4 and 10.5 should be coming by Q4. I am also using our new Full Disk Encryption product for OS X. It also supports the iPhone's built in L2TP client.

Entourage Address Extractor 2.0 works with Entourage 2008

Tuesday, June 3, 2008

Yesterday, Softhing released Entourage Entourage Address Extractor 2.0 (US $15, free update), a new version of the OS X application for exporting email addresses and names from Entourage email messages. It can export to text, Vcards, or other formats. The new version adds supports for Entourage 2008. It also adds a feature to export email addresses parsing the email body.

May 2008

May 30

Leopard 10.5.3 released, provides cross-platform bug fixes

Friday, May 30, 2008

On Wednesday, Apple released the Leopard Mac OS X 10.5.3 update. Apple's description of the fixes indicate that at least some of the cross-platform networking bugs that we have reported may have been fixed. Early reports from readers also indicate that the update does fix some of Leopard's problems.

Here are the Apple-listed fixes in 10.5.3 that may address problems we have reported, with links to the problem reports:

One reader confirmed the last item, that 10.5.3 fixes the issue of Safari crashing when accessing a Microsoft ISA proxy.

Two readers said that the update fixes the problem of copying files to a Windows server leaving only 0-byte files on the server. However, one of the two readers said that file copy is very slow.

Another reader said that the 10.5.3 update fixed a problem with Parallels Desktop being unable to allocate memory.

whether or not the Leopard 10.5.3 update has an effect on you cross-platform problems.

Safari working through MS ISA Proxy with 10.5.3

Friday, May 30, 2008

Duncan Lamont reports that the Leopard 10.5.3 update fixes a problem with Safari crashing when accessing Micrsoft ISA Proxy. The update doesn't fix, however, a problem he has with the Citrix client for Mac. Lamont reports:

This is a followup to my previous account of years of frustration trying to persuade Safari to work through a MS ISA proxy. I am very happy to report that the 10.5.3 update has finally fixed the problem. Previously Safari and anything else that relied upon the network preferences for proxy configuration and authentication would crash or fail to authenticate with the secure proxy. Firefox worked reliably despite this since it used it's own proxy configuration. I had given up hope of this ever being fixed so I was surprised when the 10.5.3 update fixed the problem. Not only does Safari function fine, the widgets on dashboard now function as expected when connected through the proxy.

However, I still haven't managed to persuade the Citrix secure client to work through the MS ISA proxy on a Mac, it works fine without a proxy and with Windows XP through the proxy.

If you've seen this problem whether or not the 10.5.3 affects it.

Leopard 10.5.3 update may resolve the 0-byte file copy problem

Friday, May 30, 2008

Two readers report that Apple's new Leopard 10.5.3 update has fixed the Leopard-only problem of leaving only 0-byte files on a Windows server when trying to copy files. One of the readers, however, says that the file copies are very slow.

Joel Farthing is having no problems after the update:

I'm cautiously optimistic that the 10.5.3 update has fixed this problem: the 0-kb issue has disappeared for me. Before the 10.5.3 update, any attempt on my part to move or copy a file from my PowerBook G4 running OSX 10.5.2 to my company's Windows Server SMB drives resulted in a 0-kb file and a permissions error. I attempted, successfully, to use a trial version of Thursby's DAVE software to correct the problem. After uninstalling DAVE and upgrading to 10.5.3, the problem seems to be fixed.

Rault Kehlor can copy files, but very slowly:

I just updated to the new 10.5.3 in hopes that it would FINALLY let me copy to my Windows servers. Well, after some playing around, it seems that files WILL copy. It takes forever, but I was able to copy a 77MB Toast file to and from the server. It seriously took about 25 minutes. Like others have noted, creating/deleting folders, or copying small files, works fine. It's weird that the behavior changed, but not totally fixed. If DAVE can do it, why can't Apple?

If you've seen this problem whether or not the 10.5.3 affects it.

Reader says Leopard 10.5.3 fixes Parallels "Unable to Allocate Memory" problem

Friday, May 30, 2008

Kevin David reports that the Leopard 10.5.3 update fixed a problem with Parallels Desktop, in which an error message would state that Parallels was unable to allocate the specified amount of memory. David said:

It appears that the OS X 10.5.3 update fixes the problems that are reported in these threads on the Parallels forums (here, here, and here). I was a victim of this problem and it disappeared after installing 10.5.3.

If you've seen this problem whether or not the 10.5.3 affects it.

Clarification on suggestion for Installing XP SP3 in Boot Camp

Friday, May 30, 2008

A reader sent a clarification of a tip sent in by another reader describing how to install Windows XP SP3 in Boot Camp:

Regarding the "Workaround for Boot Camp insufficient drive space issue" from Jim Birkenseer.

Clearly, a registry edit can't address the problem of the Boot Camp Assistant saying there is insufficient drive space since you are unable to create the Boot Camp partition, and therefore Windows is not yet installed.

I think Jim may be conflating two distinctly different issues. The issue he links to is one where in order to install XP SP3 in Boot Camp you need to either apply the registry edit suggested, or apply the Boot Camp 2.1 patch which is now available, before applying XP SP3.

Another reader, Alan Brown, reported success with Birkenseer's directions:

Regarding installing SP3 in Boot Camp; the instructions you give worked very well -- SP3 is installed OK.

Workaround verified for Entourage logon repeatedly asking for password

Friday, May 30, 2008

Ton Dobbe verified a suggested workaround for the Entourage/Exchange logon problem where it continually asks for a password:

The work-around by Mucai Kunyiha worked excellently on Office 2008. I experienced the same issue for over a month, day after day. Now it seems to be solved.

Entourage syncing problem requires flushing cache

Friday, May 30, 2008

Erling Maartmann-Moe in Oslo, Sweden, is seeing the previously reported problem of Entourage not syncing the inbox unless the cache is flushed before the sync:

I am experiencing this on both my Macs. It started almost simultaneously on both machines, running Entourage 11.4.0 and OS X 10.5.2 I suspect it may have to do with size? My Outlook system is rather big, close to 2 Gig.

If you've seen this problem

May 29

Parallels Server for Mac hypervisor to preview at WWDC

Thursday, May 29, 2008

Parallels plans to demonstrate Parallels Server for Mac during next month's Apple Worldwide Developers Conference in San Francisco. Parallels Server for Mac, now in beta testing, will be the first Mac "bare-metal" hypervisor, which can run without a host operating system, supporting multiple server operating systems running virtual machines. Parallels said Parallels Server for Mac will support virtual machines running Mac OS X Server as well as Windows and Linux servers.

The new hypervisor for Mac will include the graphical Parallels Management Console for administration of multiple servers. Parallels recommends that it be run on an Intel-powered Xserve or Mac Pro. Parallels will be demonstrating Parallels Server for Mac on June 11th, at the W Hotel (181 3rd Street) in San Francisco.

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Tip: Fix for Syntax Error in VMWare

Thursday, May 29, 2008

Will Blattner, who wrote last week about syntax errors in VMware Fusion, found a fix for the problem:

I actually found a solution online that worked. I had to show the package contents on the Windows file, and then open the ".vmx" file in TextEdit and delete the last couple of lines. Then it started up fine.

If you've tried this fix

For more on VMware, see our VMware Fusion Tips and Reports page.

Win XP SP3 problem in Boot Camp 2.1 and Parallels

Thursday, May 29, 2008

Harry Erwin had a problem upgrading Windows XP to Service Pack 3 in a Boot Camp partition:

I first installed Boot Camp 2.1 and today I installed Parallels 5600 and let the SP3 installation take place under Parallels. Now I can't boot into XP native, and when I try to run under Parallels, the boot process takes forever. All I want to do now is restore to my working configuration.

If you've seen this problem

Boot Camp Kernel Panic fix verified, with a suggestion

Thursday, May 29, 2008

Mauricio García verified a fix for Boot Camp Kernel panics, and described how to make the fix work:

Thanks for the posts, I was just one step to reset my whole hard drive. For me iDefrag made the trick, all you need is patience.

First I bought the software iDefrag, after some easy steps to get it I decided to prove it. I made a quick online defrag (which took around half an hour or less) and tried making the partition with Boot Camp again. As I expected kernel panic occurred again and my GB of the partition got lost in the space, so I did repair my disk once again with the installation disk.

So I created my bootable disk with the software provided with iDefrag called CDMaker and started my computer from there. The disk worked fine and once in the application, I chose a full defrag, and clicked GO. I waited for around 4 hours to be completed. After that I restarted my computer and this time Boot Camp worked just fine, XP installation was successful.

May 23

Thursby ADmitMac for CAC 2.0 adds Exchange support, kerberos options

Friday, May 23, 2008

Thursby Software released ADmitMac for CAC v.2.0, an upgrade to the Mac OS X software for Active Directory integration. The CAC version of ADmitMac enables users to login with Common Access Cards instead of passwords. The new 2.0 version adds Exchange/Entourage support without the use of passwords, "formal" support for Leopard, and a set of new configuration and deployment features.

These include enhanced support of Microsoft DFS and the ability to configure Kerberos ticket options for expiration and renewal time. Version 2.0 also includes an improved deployment utility, and graphical interfaces for configuring Workgroup Manager support.

ADmitMac for CAC provides Active Directory single-signon for Macs using U.S. Department of Defense Common Access Cards, without the need for a local password. It authenticates with CAC/PIN security using Kerberos PKINIT.

Workarounds fail readers in file copy, 0-byte file bug

Friday, May 23, 2008

Two readers said that workarounds we've reported for a Leopard 10.5.2 problem of being able to log into a Windows server, but having 0-byte files left on the server when trying to copy files.

Casey Jensen tried two workarounds without success:

I am having this problem as well. One of my users at work upgraded from Tiger to Leopard and is now on 10.5.2. He can create directories on the server, but copying files gives him an error prompt that states that he doesn't have permission to read one or more items in the item. The files are then actually created on the Windows server, but are 0 KB and cannot be opened.

The times are not out of sync on the server and the client, so that's not the issue. Disabling SMB signing didn't work either.

Pea also tried turning off SMB signing without success:

Just wanted to let you know, that I've wasted the whole day on that issue. My Server is a Win 2003 RC2 server with Active Directory and a few shares, nothing special. Client is a 24" iMac with OS 10.5.2 (all recent updates). The workaround did not work (SMB signing deactivated in group policies).

We've previously reported that Apple acknowledges this as a known problem. If you have a suggestion for this problem

Leopard's AFP file sharing with Win2003 Server: can’t change passwords

Friday, May 23, 2008

Brendan Geary is another reader reporting problems with Leopard and AFP file shairing. However, where one reader found a workaround in clear text, Geary did not:

I'm seeing a Leopard AFP file sharing problem with Windows 2003 Server. On the server side, when I change the enable authentication on the file server for Macintosh shares to "Apple clear text or Microsoft" I am no longer to change AD passwords on 10.4. I cannot change the password on 10.5 no matter how authentication is set on the file server.

If you've seen this problem

Parallels Build 5600, XP SP3. Manual update works, auto doesn't

Friday, May 23, 2008

Robert Donaldson found that a manual installation of the most recent Parallels Desktop Build 5600 for Windows XP SP3 works fine. However, the automatic installation of the upgrade gave him some problems:

I have Parallels Desktop 3 with Windows XP SP 3 installed. Applying the Parallels update Build 5600 hangs Windows on my MacBook Pro (running Leopard 10.5.2). I would advise caution applying this update.

Manual installation of Build 5600 works fine...

Syntax Error in VMWare Fusion

Friday, May 23, 2008

Will Blattner is having problems with VMware in Leopard with a Syntax Error:

Good day, I am having the same problem that one user reported on your website. They said that their problem was on "line 56" and I have an identical problem, except my error is on "line 60".

If you've seen this issue

May 19

TIP: Workaround for Boot Camp insufficient drive space issue

Monday, May 19, 2008

Jim Birkenseer offered a workaround to Friday's problem of Boot Camp Assistant claiming there isn't enough drive space to partition a drive, when there actually is. Birkenseer reports:

I had the Boot Camp Insufficient Drive Space Issue just yesterday when installing Win XP Pro SP3 on a Mac mini. I found the workaround at this link. The workaround is a Windows registry thing. The poster of the message claims that the solution is from Microsoft. In case the above link fails for you, here is the solution that worked for me:

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
  3. On the Edit menu, point to New, and click String Value.
  4. In the text box under the Name column, type BootDir and press ENTER.
  5. Right-click the name BootDir, and then click Modify.
  6. In the Edit String Value dialog box, type the drive letter for your system drive, and then click OK. For example, if your system drive is C:, type C:\.
  7. Close Registry Editor.

If you've tried this workaround

Two other readers send a previously report suggestion that works for a different problem, one of kernel panics during partitioning.

Merlin Sanders:

I seem to recall that boot camp requires that the free space needed to create the new partition must be all at the end of the drive. Boot camp does not defragment the hard drive, so if any files are within the size of the new partition then boot camp can not create the partition. Hope this helps.

Alvin Chao:

Not sure of the cause, but a resolution is to run a defrag on the disk using DiskWarrior or the like of that tool. Another alternative is to create a clone, wipe your drive and reinstall and import the cloned image. Again, these both defrag and give contiguous space for the partition which is what I think Leopard is complaining about.

Reader's USB works in VPC with XP SP3; online VPC help available

Monday, May 19, 2008

Fred Horvat responded to Friday's report of a USB problem with Windows XP SP3 in Virtual PC. He also let us know of an online forum for VPC users:

I have tried this with VPC 7.03 in XP SP3 with both OSX 10.4.11 and 10.5.2. I was able to successfully sync my Windows Mobile phone just fine on both machines.

Maybe USB is turned off for his Virtual Machine? Then there could be issues with Virtual PC like he may need the 7.03 patch, corrupt PLIST, or Repair Disk Permissions.

I don't know but USB worked fine for me with XP SP3. Good VPC support is available on the Usergroup microsoft.public.mac.virtualpc.

For more on Virtual PC for PowerPC Macs, see our Virtual PC 7 Notes and Reports page.

Entourage issues with meeting room booking on Exchange 2007

Monday, May 19, 2008

Neil Potter in the UK described some Entourage problems with booking shared resources on Exchange Server:

We have an Exchange 2007 SP1 Server, and a mixture of Outlook 2003 and Entourage 2004 users, and some Entourage 2008, on Tiger and Leopard. We use the resource calendars for our meeting rooms and most of the time everything is okay, but we sometimes have issues where an Outlook user can either add an entry to the meeting room, by booking it manually rather than inviting it, and once done for say an hour or two. Some of the time, this booking only shows for half an hour on the Macs, but shows for the full time on the PC's.

We also get issue where if a booking has been dragged to another day on a PC to be moved, it may not show on the mac calendars. It's not every time and I'm scratching my head as to why as people seem to be adding entries correctly.

We also sometimes get SME email not showing in the inbox, which shows fine in OWA. It normally tends to be non-delivery-type emails, but worth noting I guess.

If you've seen this issue

Reader says Office 2008 SP1 is an improvement

Monday, May 19, 2008

Bengt Akerblom reports that the new Microsoft Office 2008 Service Pack 1 (or 12.1.0) update solves some problems on his PowerPC Mac:

My previous version of Office 2008 would crash frequently, with the 12.1.0 update so far so good. Some Excel documents that reported that they were broken on opening (data loss error message) now appear fine with no error message. I have had no problems with the new 12.1.0 update that others have described.

I have a PowerBook 1.5 Ghz G4 OS 10.5.2 (all updates applied).

May 16

OpenOffice 3 beta goes Aqua native, adds VBA support

Friday, May 16, 2008 posted OpenOffice 3.0 Beta, a new pre-release version of the free, open source productivity suite. This is the first version of OpenOffice that runs natively in Mac OS X's Aqua interface, without requiring the X11 windowing environment. Versions for Windows, Linux, and Solaris were also released. The Windows version now supports Vista.

This first 3.0 beta version adds several Office-2007-compatibility features. It can run VBA macros, though the developers describe it as limited VBA support. OpenOffice 3.0 Beta can also import files in Microsoft's Open XML format (.docx, .xlsx, .pptx), as well as the .doc, .xls, and .ppt.

The new release also includes a number of feature enhancements to the applications. OpenOffice 3.0 Beta includes five applications: Writer, Calc (spreadsheet), Impress (presentations), Draw, and Base (database).

Reader report: Boot Camp claims insufficient drive space

Friday, May 16, 2008

Tom Treadwell reports a Boot Camp problem where an error message reports not enough disk space to partition, even though there is:

I'm having a frustrating time trying to use Boot Camp on a MacBook Pro running Leopard 10.5.2. The program starts to partition the drive then, when it's apparently finished, puts up a message saying that the computer must be restarted by holding down the Power button. When this is done and the computer reboots, Boot Camp produces a message saying that there is insufficient space on the drive for a partition (actually there is plenty). I'm only trying to create a 5 gig partition.

Restarting from a start-up CD and running Disk Utilities restores the correct volume space, but I still can't get beyond this stage to install Windows. I believe others have run across this problem, but have no idea what causes it or what the solution might be.

If you've seen this problem

Reader reports success with Boot Camp 2.1, XP SP3

Friday, May 16, 2008

Derick in England reports that the Boot Camp 2.1 update and Windows XP Service Pack 3 work well, and may have performance benefits:

I have 24-inch iMac just over a year old. I have over time installed the different versions of the Beta Boot Camp and then upgraded to Leopard. When offered the Windows XP SP3 update I tried to install with no success. Kept getting the advice that I had insufficient C: Drive space. although I knew there was at least 50 Gb available.

I checked on the Mac Download web site and found the Boot Camp 2.1 update. I installed this and then the Windows XP SP3. Now there's no problem and I find that Windows XP operation has improved and running faster that in the past.

Reader has USB problems with Win XP SP3 in VPC 7

Friday, May 16, 2008

Etienne Mathieu reports a possible incompatibility with Windows XP Service Pack 3 and Virtual PC 7 (PowerPC Macs):

With Virtual PC 7.0.3, XP SP3 lost the USB connection with my external hard drive. Until I updated my Windows XP SP2 virtual machine to XP SP3, I had no problem with my external USB Hard drive. Now it sees the USB external device in the USB list in the VPC settings window but the connection does not complete and then it unchecks itself in the USB VPC settings. I tried with another virtual machine still at XP SP2 and there's no problem.

TIP: Fix disjointed Namespace and AD binding with Leopard Server

Friday, May 16, 2008

Pete Langlois told us how he fixed his Leopard Server/Active Directory binding problem:

We were having a hard time with binding AD to 10.5.2 Server recently. We have a disjointed namespsace in Active Directory, which Apple is aware of having issues. After lots of testing this is how we fixed the issue...

Problems binding Leopard to AD with some odd symptoms

Friday, May 16, 2008

Lisa Madden thinks there's a configuration problem with one of her Active Directory domains with Leopard:

I was able to bind a Mac running 10.5.2 to AD if I put the DC IP and fully qualified domain name in the Hosts file. I should not have to do this. Did not have to do this in Tiger. I got same errors, though, as posted below.

Then I wiped Mac and reloaded Mac OS X. This fixed having to put the DC IP etc. in the Hosts file, so one thing solved. However...

May 13

MS to bring VBA Macros back to Office, releases Office 2008 SP1

Tuesday, May 13, 2008

Today, Microsoft announced that its next major version of Office for Mac will bring back Visual Basic for Applications (VBA macros), a feature that was dropped from Office 2008. VBA macros are supported in Office 2007 for Windows and 2004 for Mac, but don't run in Office 2008. Users who required macro for compatibility with Windows cannot up upgrade to Office 2008 without losing that compatibility. Microsoft did not announce when it would ship the next version of Office, but it could be several years, given the 4-year gap between Office 2004 and Office 2008.

Microsoft today also released Service Pack 1 (SP1) for Office 2008, the first major update to this version of the suite. The company said that in general, SP1 increases stability, performance, and security. It also makes improvements in Entourage support of Exchange Server. Service Pack 1 improves synchronization with Exchange, including removing attachments from Exchange Server messages and synchronizing to the server. Exchange users can now use AppleScript to edit Exchange Server messages and synchronizing the changes to the server. Microsoft said that Entourage SP1 also includes significant improvements in calendar view and all-day reminders.

Excel SP1 has improved compatibility with files moved between Excel 2008 for Mac and Excel 2003/2007 for Windows. Service Pack 1 also includes a number of fixes and improvements for Word 2008 and PowerPoint 2008.

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Parallels Desktop updated for XP SP3, Vista SP1

Tuesday, May 13, 2008

On Friday, Parallels released Parallels Desktop 3 Build 5600, an update to the virtualization software for Mac OS X. The new build adds support for Windows XP Service Pack 3 and for Windows Vista Service Pack 1. Both are also supported as Boot Camp partitions. The new build also fixes a problem with kernel panics on the MacBook Air.

The update also fixes a number of other bugs an issues, including:

  • Fixed a problem that prevented copying folders with a custom icon
  • Added Shared Folders sharing support for removable drives
  • Improved Shared Folders transfer speed for SmartSelect
  • SmartSelect: added the ability to use user-defined Shared Folders instead of using All Mac disks or Home folder - added
  • Fixed a problem with Mac OS X high CPU usage and slow responsiveness
  • Fixed a bug that caused kernel panics when switching on CPUs using CPUPalette
  • Fixed a problem with an inability to mount Windows disk on the Mac desktop

If you've tried Parallels Desktop 3 Build 5600 with Windows XP SP3 or Vista SP1

For more on Parallels, see our Parallels Desktop Tips and Reports page.

First Sun release of VirtualBox virtualization for Mac

Tuesday, May 13, 2008

Sun Microsystems has released xVM VirtualBox 1.6 for Mac OS X, Windows, Sun Solaris, and Linux. This is the first Sun release of the open source virtualization environment since the company acquired VirtualBox and its developer, a German company called Innotek.

xVM VirtualBox 1.6 is available as a free download. The previous version from Innotek was called Beta 3; though Sun didn't indicate if it considers version 1.6 a "beta" or a finished release. xVM VirtualBox can run a variety of Windows and Unix/Linux releases on a Mac. Sun says that it will run anything from Windows 98 to Windows Vista, though drivers need to be installed manually in Vista.

Sun lists some features found in Parallels Desktop and VMware Fusion, such as the ability to display on application windows of the guest OS instead of the entire desktop. Also like other virtualization software, xVM VirtualBox 1.6 lets you move files between Mac OS X and Windows (or other guest OSs).

If you've tried xVM VirtualBox 1.6

For information on earlier versions of VirtualBox, see our VirtualBox Beta Reports page.

Reader says VMware update for XP SP3 works

Tuesday, May 13, 2008

Allard van Riel reports success with VMware's recent update for Fusion for Windows XP Services Pack 3:

Not a single glitch, so far on my MacBook, running a 2.2 GHz Intel processor and 4GB of memory.

I first upgraded VMware Fusion to 1.1.2., then downloaded & installed SP3. I haven't noticed any changes in performance. Windows XP Professional is running smoothly, fast, and stable. Better than on my Dell X1, actually.

For more on VMware, see our VMware Fusion Tips and Reports page.

Reader can't install Boot Camp 2.1 update

Tuesday, May 13, 2008

Ariel del Aguila reports problems installing the latest Boot Camp update:

I have tried all possible methods for installing the 2.1 update of Boot Camp for Windows XP. The installer refuses to complete the installation on a MacBook Pro. I am running version 10.5.2.

If you have a suggestion

For more on Boot Camp, see our Boot Camp Tips and Reports page.

ExtremeZ-IP 5.2 enables Time Machine backups to Win servers

Tuesday, May 13, 2008

Today, Group Logic released ExtremeZ-IP 5.2, a new version of its AFP file server for Windows, intended to support Mac clients. The new version adds the unique ability for Leopard users to use Time Machine to back up to a Windows server running ExtremeZ-IP. Administrators can control the amount of disk storage used for backups with per-user Time Machine backup quotas. ExtremeZ-IP 5.2 also combines ExtremeZ-IP File Server and Print Server into a single product.

ExtremeZ-IP 5.2 is a free update for licensed ExtremeZ-IP 5 customers who have an active support contract. Upgrades can also be purchased from Group Logic.

May 9

Suggestions on how to extend a PC wi fi connection to a Mac

Friday, May 9, 2008

Readers sent in suggestions to a Tuesday's reader question about extending a wireless connection. In this situation, a PC picks up a free Wi Fi connection in one room of a house. The question is how to get a Mac in another room connected.

Dave Green suggests adding a wireless repeater, also known as a range extender:

She could install a Wireless Range Extender in her roommate's room, which would probably provide a strong signal throughout their apartment. Since the roommate's room has a strong enough signal for her PC to pick up, the range extender should also be able to pick it up.

I helped a friend install one yesterday, a Linksys Wireless-G Range Extender. But we were unable to configure it from a Mac. By using a PC and connecting to the Extender's IP address through Internet Explorer we successfully configured it with the WEP encryption to match the main access point.

Bhaba Misra suggests an AirPort Express connected to the PC via Ethernet:

Assuming that she doesn't want to get a "wireless repeater" specifically compatible with her landlord's access point. She can still use an Airport Express. Have the PC share it's wireless Internet connection with its wired Ethernet port. Connect the PC's Ethernet port to the Express and have it share over its connection.

Steve Sien suggests using two wireless cards in the PC:

You can use "Internet Connection" sharing on the PC, it gets the internet and passes it on to the Mac. But you will need another wireless network card on the PC. One wireless card receives and one sends on different address subnets. Here is an explanation.

Mike Vidal offers a variation:

It's a little hard to visualize, but from what I read of the description, what the user can do is buy a cheap wireless router, disable DHCP, set up internet sharing on the laptop, plug the Ethernet port of the PC into one of Ethernet ports of the wireless router, and presto, a wireless access point. Cheaper to do it this way than to buy a dedicated access point, and since the computer will dole out addresses, she should be good to go.

As an aside, this is a trick that I use when setting up wireless in a facility, where managed devices is not a requirement.

TIP: To enable Win to see Leopard file sharing, reset Computer Name

Friday, May 9, 2008

Like some other readers, David Tarleton's Windows PC could no longer see networked Macs after a Leopard upgrade. He then discovered the cause:

We just updated our Macs in the office to Leopard, and suddenly, the only Windows machine in the office could no longer log in.

We tried all the suggestions on the site, which were helpful, but the we discovered what actually was causing the problem:

The upgrade to Leopard CHANGED THE NAMES OF THE COMPUTERS. So, the old shortcuts on Windows no longer correctly pointed to the right boxes.

To fix it, go to System Preferences>Sharing>Edit, and make sure that the hostname there is the same as it was before. You can hover over the link on the Windows machine and it will show you. On one of our Macs, we had to restart to make the name change stick.

Once we got the names back, the computers all talk to each other fine.

If you've tried this how well it worked.

Reader verifies fix for Vista authentication on OS X Server

Friday, May 9, 2008

Sam Nguyen had an authentication problem with Windows Vista clients and Mac OS X Server. He reports that a suggestion we previously reported worked for him:

Thanks for the fix on connecting Vista clients to OS X Server. I am running Vista Business and Mac OS X Server 10.5.2 and the tip has fixed the authentication issue which I ran into when trying to bind Vista to the SMB PDC. I used the tip starting at "Mikael Fredriksson has another suggestion regarding NTLM.

CoRD strikes a chord for remote control

Friday, May 9, 2008

Derek Smith responded to our report earlier this week about the free CoRD program, for Mac-and-Windows remote control.

I replaced Microsoft RDC with CoRD a few weeks ago and never looked back. It is a great piece of software, and the multiple session functionality is golden.

May 6

VMware Fusion 2.0 Beta 1 features multi monitors, DirectX 9

Tuesday, May 6, 2008

Yesterday, VMware released VMware Fusion 2.0 Beta 1, a prerelease issue of the next major version of the virtualization environment for Mac OS X. The release features a number of new features, including "true support" for multiple monitors and improved 3D graphics, and better integration of the Windows apps with the Mac OS X interface. The beta is available for the public to test as a free...

More reader problems with Fusion not loading

Tuesday, May 6, 2008

Two readers responded to last week's report of VMware not being able to load after a Syntax Error message.

Stacey Tenen reports the same problem:

I saw on the forums that someone else was having problems with Fusion crashing on 10.5 and I'm getting the same problem. The last time it happened, I had XP running in a Fusion windowed session and went to reboot without closing the session first. The shutdown hung on VMWare...

Reader question on extending free Wi-Fi connection

Tuesday, May 6, 2008

Jennifer Hearing would like to have her Mac connect to a PC that has access to a Wi Fi connection:

My sister and I moved into an apartment that offers wireless Internet. Here PC can pick up the wireless signal in her room, but my room is too far away to get the signal. Since we are not "plugged in" to the hub station, I am trying to find a way to connect to her PC from my MAC so I can get the Internet connection.

I looked into AirPort Express, but was told it works only if the modem/main router is the Extreme, which my apartment manager doesn't have.

My Mac: G5 OS X 10.4.10

If you can provide some advice

Two more free Mac-PC remote desktop apps

Tuesday, May 6, 2008

We've updated our Virtualization, Emulation, and Remote Control Solutions page by adding to the product listings two free cross-platform remote control apps.

Daniel Stine recommended CoRD:

I found's emulation page today and found that the remote desktop software I use was not listed. I use the open source CoRD remote desktop, which is an Aqua port of rdesktop, which you did include.

A representative of Seeng described his organization's free, web-based remote control solution:

We developed a free solution to control remote computers. It's oriented to make it in a easy way, without hard configurations. So, users don't have to configure ports, routers, etc, in order to make it work. You only need to register and download the remote client. And then the computer with this client can be controlled from anywhere using a web browser; the web client is made in Flash.

If you've tried either of these

Free ooVoo multi-party video conferencing gets Mac version

Tuesday, May 6, 2008

ooVoo last week released a Mac version of its video chat solution, ooVoo Mac. The free download allows a user to connect to six Mac and Windows users over the Internet. ooVoo can send and receive video messages, exchange files and text chat messages as well as import contacts from other programs.

ooVoo provides video with a resolution of 320 x 240 at up to 30 frames per second, but requires a standard broadband connection of only 128 Kbps (up and down) of bandwidth.

May 1

VPN Tracker 5.2 focuses on SonicWALL improvements

Thursday, May 1, 2008

Yesterday, Equinux released VPN Tracker 5.2, an update to the IPsec-based VPN Client for Mac OS X. Although VPN tracker works with dozens of VPN gateways, this upgrade focuses on integration with SonicWALL gateways.

VPN Tracker 5.2 Professional Edition incorporates SonicWALL's Simple Client Provisioning feature, which enables VPN Tracker to download VPN configuration data directly from the VPN gateway. After the user enters a name and password to connect to the remote network, the VPN configuration policy automatically downloads from the VPN gateway and the connection is enabled.

SonicWALL provides client provisioning for VPN Tracker with its SonicOS Standard 3.9 or higher, which is SonicWALL also provides it with its SMB solution line starting with TZ 180 and SonicOS enhanced 4.0 or higher in the current PRO and NSA lines.

TIP: Use simple mode for 10.5.2 Cisco VPN problems

Thursday, May 1, 2008

Kevin Ledgister verified a suggestion for problems with Leopard 10.5.2 and the Cisco VPN client. He also added a suggestion:

Using this command in the Terminal works:

sudo /System/Library/StartupItems/CiscoVPN/CiscoVPN restart

One other thing I found helpful is to run the VPN client in simple mode rather than advanced mode. I have far less Error -51's when I do that.

In March, a reader contributed an AppleScript that runs this Terminal command.

Reader verifies hotfix for Entourage repeatedly asking for password

Thursday, May 1, 2008

Chris Johnson in London reports that a hot fix for Exchange Server fixes a problem with Entourage repeatedly asking for a password. We reported this fix before, but we thought it worth repeating:

Having tried all the suggestions of entering the domain name differently, emptying Trash etc, I still had this "unknown username or bad password" error appearing. Entourage would continue to sync for a few minutes then disconnect. I stumbled across an Exchange Server hotfix, which seems to have fixed the problem for the Entourage users.

Messenger for Mac 7 adds A/V, Communications Server 2007 support

Thursday, May 1, 2008

Earlier this week, Microsoft released Messenger for Mac 7, a new version of the free instant messaging application. The new version enables Mac users to communicate with Windows users in audio and video conferencing. Messenger for Mac 7 also enables users to search network-based contact lists on Office Communications Server 2007.

Version 7 also adds support for Mac OS X Bonjour instant network discovery feature. And, users can see each other's availability to communicate.

MacBook firmware update resolves Boot Camp FAT partition issue

Thursday, May 1, 2008

Jeffrey Choo reports that a recent firmware updates for the MacBook and for the MacBook Pro fix the Boot Camp problem with FAT partitions:

Just thought I'd drop you a quick email with an update that the latest EFI firmware updates for MacBooks fixes the problem of only the Mac OS X drive showing up in the Boot menu. The Windows FAT partition now works fine and shows up as expected under version 1.2. I highly recommend to others who want this boot menu to work properly with both Mac OS X and Windows on FAT.

Pity, though, that the clock problem is still there. It still resets the time by default.

If you can verify this

Workaround for VMware not loading Win XP 64-bit

Thursday, May 1, 2008

Rob Kunkle is having a problem with VMware Fusion loading Windows XP 64-bit. He also found a workaround:

I was having this problem, but the error I get is "line 64: Syntax error." This was with Fusion 1.1 and Leopard with FileVault. It seemed to happen after clicking suspend.

Very frustrating because I could not open the PC and I needed some of the work that's on it. I've tried this work around: creating the config file, then putting the "main.mem" line. No luck, doesn't change anything.

I was tearing my hair out for a while, but I found a solution. Since VMware Fusion wouldn't open the file, I started fresh and created another virtual machine, using the first one as the source. I put the new virtual machine off the encrypted partition, and everything is working fine.

The only problem with the new virtual machine is that it won't connect to the shared drive on the mac host. I downloaded 1.1.2, but it didn't fix the problem. I still get the error when I try to open the first virtual machine.

We note that VMware Fusion 1.1.1 was to have fixed a conflict between Fusion and Leopard's FileVault

If you've seen this problem or tried this suggestion

April 2008

April 28

Win XP SP3 to be released; Boot Camp and VMware updated

Monday, April 28, 2008

Tomorrow, Microsoft will release Windows XP Service Pack 3, the first major update to the OS since 2004. Apple has released a required Boot Camp 2.1 update for SP3, and VMware has released an SP3 update for Fusion. Service Pack 3 will be available to users via Windows Update.

Windows XP SP3 includes a collection of hotfixes and stand-alone patches plus some networking security features found in Windows Vista and Windows Server 2008...

Reader says Boot Camp 2.1 fixed Bluetooth keyboard, mouse issues

Monday, April 28, 2008

Leigh Wilson reports that installing the Boot Camp 2.1 update fixed some Bluetooth problems with Windows XP SP2:

I just updated Boot Camp to version 2.1. It fixed the issues I was having with my Apple Bluetooth keyboard and mouse going in and out of commission. When filling in blank boxes or copy pasting I would have to turn off the mouse and restart it to get the Bluetooth hardware to pick it up. I have both Apple and a Microsoft mouse. I could use both on the Mac OS X, but could only use the Microsoft mouse in Windows.

With Boot Camp 2.1 I can now run the Apple Bluetooth Kkeyboard and mouse in Windows. The F1-F12 keys are functional as well.

Apple has indicated that the version 2.1 update was mainly to provide compatibility with Windows XP Service Pack 3.

If you've seen Boot Camp 2.1 fix some problems

VMware Fusion 1.1.2 fixes for MacBook Air, Time Machine, XP SP3

Monday, April 28, 2008

VMware has released Fusion 1.1.2, a free update to its virtualization environment for Intel Macs. The update adds a number of bug fixes and enhancements, including fixing some incompatibilities with the MacBook Air and adding support for Apple's Time Machine and Windows XP Service Pack 3.

Fusion 1.1.2 fixes a problem where Fusion would crash when running on a MacBook Air if a virtual DVD drive was connected to the virtual machine but a DVD drive was not connected to the MacBook Air. The update also adds the ability to burn CD/DVDs from a guest operating system using the MacBook Air's external USB SuperDrive.

VMware Fusion 1.1.2 now allows Leopard's Time Machine to back up virtual machines in Mac OS X 10.2. The update also adds support for running Windows XP SP3 Boot Camp partitions in a virtual machine. (Click here for more on Windows XP Service Pack 3.)

Other bug fixes in Fusion 1.1.2 include the following:

  • When shutting down the virtual machine, connected USB devices is be available to the Mac.
  • Fixes bug with wireless bridged networking not being able to obtain an IP address from a DHCP server
  • Fixes a sound problem where only the default speaker worked
  • Fusion will no longer crash when pressing certain keys on the new slim Apple Aluminum Keyboard

For more on Fusion, see our VMware Fusion Tips and Reports page.

If you've used VMware Fusion 1.1.2

Boot Camp problem with AutoCAD licensing

Monday, April 28, 2008

Leigh Wilson finds that an AutoCAD license in Windows via Boot Camp keeps getting lost:

I am having problems with my AutoCAD revit license staying intact on my registry. It gives a licensing error message and then asks me to get the software registered or it will expire in 7days. The problem occurs only on boot camp and not in Parallels, which also has my AutoCAD software...

TIP: Wireless router software for fixing Leopard problems mounting Win shares

Monday, April 28, 2008

David Kim had problems Leopard and file sharing over a wireless connection. He tried several of suggestions on our Leopard Tips and Reports page, and sent us a new one:

I've been reading this discussion on several occasions over the last few months. It is very helpful. Several of the fixes resulted in transient improvements. Most helpful was the delete/recreate location workaround.

However, the key fix for me (stable for 2 weeks now) has been to replace my router software. I had been running DD-WRT v23 and later v24RC6 (the worse offender) on a LinkSys WRT54GL WDS system (a popular choice).

I switched to the Tomato firmware and haven't had a single glitch since. It is a world of difference for both of my Macs. Also, this product is excellent in many other respects.

If you've seen a similar effect

Tip verified: Removing space made files visible

Monday, April 28, 2008

Dave verified a previously reported fix for a Leopard problem with files disappearing from mounted Windows shares. The fix cleared up some other symptoms as well. Dave reports:

I had a server with three Macs and many a few PCs on it. Our temp used one folder alone for hundreds of files, but some of her folders and files were not visible everywhere. The PCs and OS 10.4 Macs can see all the files fine.

The 10.5 Mac had these issues:

  • Sometimes could not see all folders
  • Opening a folder found zero items inside (even though they existed)
  • Folders would show wrong dates, 0k, and blank icons
  • Clicking off the folder made all the blank icon folders disappear completely

After much searching I found your site with this recent solution: The file names have a space at the end. Remove the spaces and the files/folders all show up properly. It worked perfectly.

Prosoft NetWare Client 2.0.1 update adds Leopard support

Monday, April 28, 2008

Prosoft Engineering has released NetWare Client for Mac OS X 2.0.1, and update that adds full support for Mac OS X Leopard. The update is a free download to owners of NetWare Client 2.0.

The Prosoft NetWare client previously was incompatibile with Leopard. This current version has been in beta since December.

April 18

TIP: Aliases as a workaround for disappearing Win shares in Leopard

Friday, April 18, 2008

Peter Shindler discovered a simple workaround to the problem of Windows shares disappearing from Leopard:

I am the IT manager of a company, and we have several Mac users in the office. We have shared folders on of our servers, and this problem was happening.

What I have found that helps is to create an alias of the share. When the share disappears, click on the alias, and it reestablishes the share-it pops back up right away.

If you've tried this

TIP: fix for disappearing files on Vista share

Friday, April 18, 2008

Ray Drury found that the name of the folders on a shared Windows Vista machine caused trouble with Leopard access:

We have a Vista share which we access via our Macs. It all works fine under OS 10.4.11 but our new Mac running Leopard 10.5.2 mysteriously can't see some of the folder contents within a share on the Vista PC. The symptoms are, click on a folder and no contents are shown, when you click away the folder disappears. After lots of hair-pulling, we have discovered that the folders in question have a 'space' at the end of their name, removing this space allows the folders to be viewed as they should.

If you've tried this

Reader says Path Finder no go, but DAVE works for Leopard zero-k file copy problem

Friday, April 18, 2008

David Sly tried a suggestion regarding Leopard file copy, unsuccessfully, but other suggestions worked:

In response to the topic "Path Finder utility gets around Leopard zero-k file copy-to-server problem," it did not work for me. Yet Thursby's DAVE and ADmitMac, and SBMclient via the terminal do work for me.

Apple says Leopard file copy problem a known bug

Friday, April 18, 2008

Dave (no last name) reported the Leopard 10.5.2 file copy/SMB signing problem to Apple, which replied that this was a known problem:

I have the issue with OS X, where by I can't write to NTFS shares on W2K3 servers with SMB signing turned on, even with IPV6 disabled for the interface. I haven't tried turning the signing off (as suggested by some of your readers), but that's a ridiculous fix (good luck convincing your domain admins to downgrade their enterpise security for OSX users).

To recreate the issue:

Create a folder named test that contains two files one named ._test.txt and test.txt on OSX and copy to an SMB share on W2k3.

This results in spurious errors about permissions and locked files.

Copying a file larger than 4k results in the error:

"The operation cannot be completed because you do not have sufficient privileges or some of the items."

Using mount_smbfs from a shell on OSX results in the error: "Permission denied"

Using smbclient from a shell on OSX results in SUCCESS!!!

If you do need to drag and drop in your gui world, Thursby's DAVE will work, though it'll cost you $120

This is the response I had from Apple:

Hello Dave,

After further investigation it has been determined that this is a known issue, which is currently being investigated by engineering. This issue has been filed in our bug database under the original Bug ID# 5635546...

SyncMate 1.2 adds Entourage syncing to Win Mobile

Friday, April 18, 2008

Eltima Software has released SyncMate 1.2 (Build, an update to the utility for syncing data between a Mac-to-Windows Mobile handheld devices. The update adds the ablity to sync email, contacts, and notes with Entourage, and the ability to sync bookmarks with Firefox. The new version also can sync multiple calendars in iCal, and adds a number of other enhancements and bug fixes.

In addition to syncing documents, folders, contacts, calendar entries, SyncMate has several unique features not found with other syncing solutions. SyncMate is able to send, receive, create and delete SMS text messages when working at the Mac. Another unique feature is the synchronization of Stickies on Mac OS X with Notes on Pocket PC.

April 16

PC maker preinstalls Leopard on PC, claims Apple violates monopoly law

Wednesday, April 16, 2008

Yesterday, a Florida PC company called Psystar began selling a generic PC with Apple's Leopard preinstalled, in violation of Apple's end-user license agreement for Mac OS X. The company defended its action by claiming that Apple violates US anti-trust law, according to InformationWeek...

Read entire story here

Path Finder utility gets around Leopard zero-k file copy-to-server problem

Wednesday, April 16, 2008

Stefan Krause found that a utility can workaround Leopard's file copy problems that result in 0-kbyte files on Windows servers. Readers have previously reported that the problem doesn't occur when using Thursby Software's DAVE or the smbclient command in Terminal. Krause discovered the problem also doesn't occur with Path Finder from Cocoa Tech, a utility that bypasses the Mac OS X Finder:

I have been struggling with the same problem for months: I can mount and access shares and copy from the shares to my Mac but can't write to them. Using a first-generation MacBook Pro with OS X 10.5.2. Today, I fired up Path Finder, not expecting to have much luck, but I actually managed to move files and whole folders to the share without the slightest problem. Other user's mileage may vary, of course.

If you've tried Path Finder or Thursby's DAVE to fix this problem

More on Leopard not seeing files that Tiger can

Wednesday, April 16, 2008

Alex Pryor responded to previous reports of Leopard users not being able to see certain files on Windows Servers:

Responding to the complaint from Alexander Gambill on Monday, April 7. I have experienced the same behavior of Leopard on SMB shares both from the Windows Server 2003 machines and the CIFS shares on a 10.4.11 server. Tiger clients can see all files and directories but Leopard clients see directories as files or lose files all together. The files remain but are inaccessible by any 10.5.2 machines. I can't limit the problem to the most recent security patch (which did list some samba security elements) because I deployed the patch across all the 10.5 machines at the same time. None of these machines are bound to the Active Directory (all file servers are accessed by password instead).

If you've seen this problem

More on Leopard AFP problems with Windows 2003 Apple shares

Wednesday, April 16, 2008

Two more readers reported on Leopard's AFP file sharing problems with Windows 2003 Server. Kevin Schanely, who first reported the problem, said that Apple suggests using clear text passwords, which are not secure:

I heard back from Apple today and the solution at least for our problem comes from the Windows Server 2003 side. Changing the enable authentication on the File Server for Macintosh shares to "Apple Clear text or Microsoft" seems to have fixed the issue of connecting to Apple shares located on a Windows 2003 x32 server.

Jeffrey Belmonti verified that the problem occurs with Windows 2003 and not Windows 2000:

I am too having problems. We recently moved our server to Win 2K3 and now I can read files, connect and view files, even open files, however it appears that connection is lost soon after and auto saves fail. When I try to save the file it states that I do not have write permissions. Leopard with Win2K Server worked perfectly but there seems to be some quirks with Win2K3 Server and Leopard.

More on Windows shares disappearing from Leopard's view

Wednesday, April 16, 2008

Andreas Tagger reports having the problem with Windows shares appearing and disappearing from the Mac's view at random:

We are having the same problem as Mark Pouley on our network here at the office and we cannot figure out how to fix it. One thing that seems to help is to disconnect the Netgear swtiches from the chain that connects to the server. I am not sure if this is a solution or not. Basically all our PC servers are "moody." They seemingly appear and disappear at random.

If you've seen this problem

Problem with Parallels Win reboot loop also seen in VPC

Wednesday, April 16, 2008

Luis Antezana said that a continual rebooting problem with reported for Parallels Desktop also occurs with Virtual PC:

This looping restart thing with the KMODE_EXCEPTION error is a problem I've seen in Virtual PC with Windows 2000. I am not sure what causes it or how to fix it, unfortunately. The problem is related to telling Windows 2000 to restart. The simple workaround is to perform a shutdown instead of a restart. VPC will shutdown Windows 2000 gracefully and you can then start up the virtual machine successfully from VPC's machine list. Not sure how this will translate to Parallels but I would hope the process is analogous.

April 14

DirectControl 4.1 AD imporves web AD integration features, optimizes for newest OS's

Sunday, April 14, 2008

Last week, Centrify announced DirectControl 4.1, an upgrade to its software for integrating Macs, Linux, and Unix workstations into Microsoft Active Directory Networks. The upgrade, available at the end of this month, adds clustering support for web and java-based applications. It will also optimize support for Mac OS X 10.5.2 Leopard, as well as the latest versions of VMware ESX, IBM AIX, and various Linux distributions. DirectControl provides authentication, single sign-on and Zone-based access control for these and other OS's in Active Directory environments.

Version 4.1 also enhances Centrify DirectControl's support for web and Java-based applications by adding clustering support for several apps and extended cross-forest support (including one-way trust). The version also adds some tools to the command line interface.

At the end of February, DirectControl became the "first identity and access management product" to be certified for Windows 2008 Server, according to Centrify, support Windows 2008 at the domain and Forest Functional level.

Reader’s AD login gives access to all users

Sunday, April 14, 2008

Scott Firkins has a problem where AD wildcard login gives access to all users in the domain:

We have an issue with Tiger authenticating to AD. Authentication is working great, but we have found quite a security risk. We have the login windows on our Macs set to display user and password fields. If a user enters an asterisk "*" (wildcard) in the username field, all AD users within the domain are listed and you can simply select a user from the list.

If you know of a way to fix this or have seen the problem

EEAO 1.1 automatically moves email from Exchange to local Mac

Sunday, April 14, 2008

Last week Softhing released Entourage Exchange Accounts Optimizer (EEAO) 1.1 (US $15). The utility automatically moves older email from an Exchange account to the user's Mac, replicating the structure within Entourage. The purpose is to prevent the Exchange mailbox from getting full. Users can set how long mail is to reside on Exchange Server. EEAO can handle multiple accounts, and version 1.1 now allows users to define which Exchange accounts to process. Softhing said that the maintenance update also includes a number of "internal improvements."

Apple Online Store offers Kerio MailServer

Sunday, April 14, 2008

Last week, the Apple Online Store began carrying Kerio MailServer 6.5 (US$599), the calendaring/email/contacts groupware server for Mac and Windows clients from Kerio Technologies. The server is available to run on multiple platforms.

Kerio MailServer 6.5 was released on February 19, including CalDAV support for linking Microsoft Outlook, Entourage, and Apple iCal calendars and syncing with handheld device, including iPhone.

CommuniGate will deliver push mail to iPhone 2.0

Sunday, April 14, 2008

CommuniGate Systems will deliver over-the-air push mail, calendaring, and contacts for iPhone users when Apple ships its iPhone 2.0 software in June. The CommuniGate Pro groupware server provides e-mail, calendaring, and Voice over IP (VoIP) for Mac, Windows, and Linux clients. It will use Microsoft's ActiveSync to push data to the iPhone. CommuniGate Pro's Mobilty Suite currently works with Windows Mobile based devices and ActiveSync-enabled devices

In March, Apple announced that iPhone 2.0 would include direct support of Microsoft Exchange Server for email, contacts, calendaring, and access to global address lists (GAL). iPhone 2.0 will make use of Microsoft's ActiveSync for over-the-air push.

Tip for Leopard Cisco VPN problem also works with Tiger

Sunday, April 14, 2008

Peter Baird verified a previously reported solution for problems with the Cisco VPN Client for Mac OS X. However, he sees the problem with Tiger, not Leopard:

This Terminal restart you reported:

sudo /System/Library/StartupItems/CiscoVPN/CiscoVPN restart

This or reinstallation definitely worked for Error 51 problems under 10.4.x. I have not had this problem since 10.5 or 10.5.2 though. I'm using Cisco Client version 4.9.01 (0030), preconfigured with settings for corporate firewall.

Reader recommends VPN Tracker 5.1; problem with older SonicWall gateways

Sunday, April 14, 2008

Adam Glick likes the recently released VPN Tracker 5.1 from Equinux, a virtual private network for Mac OS X, but reports a problem:

I've used VPN tracker since about version 2 or 3. Version 5.1 is the best yet. I use it to connect to about two-dozen different client networks (mostly SonicWalls, one FortiGate) with speed and ease.

The one area that I've had trouble with is older SonicWalls (Pro 200/230) and it flat out will not connect. tthis was a problem with versions 3 and 4 as well. But, it is a good product and I'd highly recommend it.

If you’ve seen this problem

TIP: Windows in Parallels can use VPN Tracker’s VPN connection

Sunday, April 14, 2008

The Equinux web sit has a tutorial on how to configure VPN Tracker in Mac OS X and Parallels Desktop to enable Windows to use VPN Tracker's virtual private network connection.

April 7

ADmitMac 4.1, DAVE 7.1 offer enhanced Dfs modules, new deployment tool

Monday, April 7, 2008

Thursby Software Systems last week released ADmitMac 4.1 and DAVE 7.1, upgrades to the Active Directory integration and SMB file/print sharing software for Mac OS X. Both feature completely rewritten Dfs module that is smaller and faster than the previous version.

The Dfs modules allows the Mac user to access Microsoft's Distributed File System, which stores shares on multiple servers. Thursby's Dfs module in AdmitMac and DAVE enables the Mac to see the share as a single folder on a server.

ADmitMac 4.1 also includes an improved deployment tool that enables administrators to install ADmitMac on multiple systems from a single workstation using a common set of installation parameters.

DAVE 7.1 also adds the ability to configure volumes that mount at login.

Both ADmitMac 4.1 and DAVE 7.1 can do secure SMB file sharing without the problems of the built-in Mac OS X Leopard file sharing client. ADmitMac adds the ability to integrate with Active Directory, with more features than Apple's Active Directory plugin.

TIP: Turn off IP6 on AirPort station for Leopard file browsing problems

Monday, April 7, 2008

David Josephs had a problem with Leopard browsing for files over an AirPort network. He tried some of the fixes on our Leopard Tips page, but found the solution not on the Mac, but the wireless router:

I changed the Samba file in Terminal tip but this did not work. There have been a lot of tips about turning off IPv6 on the remote Mac machine that did not work for me. What did work was when I turned off IPv6 on my router (changed from Node/Tunnel mode to local-link only on my AirPort Extreme router); all of the other computer shares (PCs and other Macs) immediately showed up in the SHARED section of the Finder. I can now see a Mac Mini, 2 Win XP and one Vista machine on the network now. I can fully browse the shares.

If you've tried this

TIP: Reader found out-of-sync server preventing file transfer

Monday, April 7, 2008

A reader reporting the problem of Leopard not writing to volumes via SMB tried without success the suggestions on our Leopard Tips page. He accidentally fixed it with time syncing:

Nothing listed at your site fixed the problem for me. However, when I went into work one day, all of a sudden I could copy from Leopard to the Windows server.

After scratching my head for a while about what had changed--no updates or changes had been made to either machine--I realized the only thing that had happened between Friday and Monday was the change to Daylight Savings Time.

It would seem in my case at least, the problem was caused by the clocks on the two servers being out by just over a minute. With the time change, they both managed to get back into sync and hey presto I could copy from the Mac to the Win server.

If you've seen this issue

Leopard can't see certain files on server while Tiger users can

Monday, April 7, 2008

Alexander Gambill is another reader reporting that his Leopard users can't see some files on Windows Servers:

I have a client that is running Leopard on 2 machines that are connected to a Windows domain. Random files that are present on the server will be invisible to the Leopard users, however the users still running Tiger do not have this issue. Once a user on another machine copies the file or folder to the same location, it becomes visible to the Leopard user. The issue has occurred 3-4 times and never involves the same file. This only affects the Leopard users.

If you've seen this problem

Reader says Leopard 10.5.2 did not fix AFP file share problems

Monday, April 7, 2008

Although Apple stated that the Leopard 10.5.2 update addressed problems with accessing AFP shares, Kevin Schanely reports that he still sees problems:

This issue of file sharing from Leopard to Windows 2003 apple shares is STILL not resolved in our Mac/Windows school environment. We have plenty of Macs that run Tiger 10.4.11 and connect via AFP to our Windows 2003 Server shares just fine. Leopard, however, is still a problem even after the 10.5.2 update patch.

Third-party developer Group Logic has previoulsy reported that Leopard contained bugs in the AFP protocol.

If you're still having AFP file sharing access after the 10.5.2 update

Another vote for iDefrag for fixing Boot Camp kernel panics

Monday, April 7, 2008

Matt Towers verified the iDegrag workaround for the problem of Mac OS X kernel panics while using Boot Camp Assistant to partition a hard drive. He reported:

The iDefrag workaround did the trick for me. I tried doing a quick (online) defrag first but it did not solve the problem. Booting from an iDfrag disk and doing a full defrag was the solution. This workaround was a huge help.

Reader has Parallels Transporter problem with Virtual PC's Win 2000

Monday, April 7, 2008

Bob Gregg is having a problem migrating his Virtual PC copy of Windows 2000 to Parallels Desktop:

Using Parallels Transporter and Transporter Assistant, I transported my Windows 2000 VPC disk from my G4 desktop to my new MacBook Pro Intel. When I attempt to boot the transported Win 2000 in Parallels Desktop, it goes into this endless loop, attempting to boot Win 2000, ending with a flashed blue screen, and then restarting the cycle. I was able to see what the blue screen of death said by taking a picture of the screen (timing is critical, as it isn't there very long). The basic error is "+++ STOP: (several alpha-numeric items) KMODE_EXCEPTION_NOT_HANDLED +++ Address (followed by some more alpha- numerics). Beginning dump or physical memory. Physical memory dump complete. Contact your system administrator or technical support group."

We found a blog that stated that the old Virtual PC Additions had to be manually removed from Windows 2000.

If you've seen this problem or a fix

For more on Parallels, see our Parallels Desktop Tips and Reports page.

April 1

Suggestions for Leopard zero-k file copy-to-server problem: DAVE and smbclient

Tuesday, April 1, 2008

Klaus did some investigation of the Leopard problem getting 0-byte files on Windows server when copying files to the server. He says that Thursby Software's DAVE does not have the problem. The smbclient command in Terminal also works. Klause said:

I have the same issue. I mount our share in the company on a Windows 2003 Server and cannot copy files to it. All files have 0 bytes, but I can create directories. My password has special characters in.

I did some test and here are my findings:

  • Can not copy with Finder. I get size 0 bytes and Finder error.
  • Can not copy when mounting via command line:

mount -t smbfs
Error: Permission denied

I CAN COPY with smbclient command in Terminal Here it works fine and I can copy.

I also tried the trail version of DAVE and had no issues to save files on the same server. I also changed my password, but it still contains special characters (before it had a @ sign in) In my opinion it is the smbmount (smbfs) module in the Leopard core system that causes the problem.

Another report of Leopard 0k file problem crashing Windows server

Tuesday, April 1, 2008

Bryan O'Malley verified a previous report of a reader who not only saw the Leopard 0k file-copy problem, but that it also crashed the server:

I just wanted to follow up on your March 18, 2008 post on your site.

I have this exact same problem with my Windows SBS 2003 server, and I have tried the Group Policy Object work around, and it doesn't help. The server still crashes, and a reboot of the server is the only way I've found to get everything back up and running.

I'm not clear if this is a Microsoft problem or an Apple problem, but it's extremely painful.

If you have any ideas for a workaround

Reader verifies AirPort workaround for Leopard file sharing

Tuesday, April 1, 2008

Allen O'Loughlin verified a suggestion for overcoming the a problem using Leopard to log onto a Windows server over AirPort:

I was able to connect to my Windows share after following Shane Moore's two-step process: 1.) Changed my password. 2.) Recreated my wireless connection.

More details on our Leopard Tips and Reports page.

Fix for Leopard SMB dismounting problem: turn off AirPort

Tuesday, April 1, 2008

Anton Schep found that the problem of random disconnects (here and here) is linked to DHCP. Turning off AirPort while connected to Ethernet fixed his problem:

I found the solution to my SMB disconnects. I use a laptop at work which normally uses a wired connection with fixed IP as a first choice, but there is wireless connection in the building too and my laptop pulls an IP number from the DHCP server via Airport. The Airport connection is (normally) not doing anything as all the traffic goes over the wired Ethernet connection. Apparently, after the 5 minute inactivity the Windows server starts talking to the wireless connection and then fails to reconnect, as the laptop is still using the wired Ethernet.

By turning off Airport the SMB share stays connected. I just have to remember to turn it on, when the wired connection is not available (like at home or elsewhere in my building).

Anybody know how to write a launchd script which automatically turns on Airport is not available and off when it is not?

If you have an answer to his question or have tried this suggestion

Reader suggests AirPort at fault for Mac giving out IP addresses

Tuesday, April 1, 2008

Doug Trickey added to previous suggestions as to why a Mac would give out IP address on a network. Trickey says a misconfigured wireless router could be the cause:

Another possibility is this person is using an Airport or other router that is misconfigured. This actually happened to me recently. I had been using an AirPort Express at the elementary school where I teach for a couple years when the tech people complained that it was serving IP addresses. To fix the problem, I configured it in bridge mode.

Reader bullish on VPN Tracker 5.1

Tuesday, April 1, 2008

Mike Vidal responded to our report on the release of Equinux's VPN Tracker 5.1, a virtual private network client for Mac OS X that works with a large number of VPN gateways from different vendors. Vidal said it work for him:

Thanks to your site I was able to find this software that is the only one that will work with routers other than Cisco for VPN connectivity. In my case I use Netvanta routers from Adtran (easier to setup, easier to configure and less expensive than Cisco for a true IPSec device), and this software works like a charm. For some strange reason I could not get the connection to work the first time around, but then boom, it works and works fine.

If you’ve used VPN Tracker 5.1

Carbon Copy Cloner workaround for Leopard 10.5.2 Boot Camp kernel panics

Tuesday, April 1, 2008

Steve Lin offered another workaround for the Leopard 10.5.2 problem of Boot Camp partioning causing kernel panics. He offers an alternative to defragmenting the hard drive:

If you have an external drive you can simply use Carbon Copy Cloner to duplicate your boot drive and then start up with the external drive and do an erase/restore. This is much faster than trying to defrag, and CCC is free (donation is suggested).

Not connected to CCC in any way, just a satisfied customer.

I used combination of CCC and Disk Utility to expand the Boot Camp partition without Windows reinstallation.

March 2008

March 31

TIP: AD binding and login fix for 10.5.2

Monday, March 31, 2008

Peter Kloss offers a fix for Leopard Active Directory binding problems:

After my saga with Services for Unix which you kindly posted for me, we have spent a while trying to get the 'native' AD plug-in working in Leopard against our enterprise AD of 10 child domains and around 50 domain controllers. Therefore we have been following with interest the experiences and suggestions of your readers.

Having thought we might have to do most of the painful stuff with debugging Kerberos as described in your reports, we then discovered a blog that held the answers. We had already accidentally discovered that putting the DOMAIN we were trying to bind to into /etc/hosts, eg: an entry like allowed us to bind and login with a domain admin account. But normal user logons did not work for two out of three attempts to do this.

We followed suggestion (2) in the blog about turning off 'allow authentication from any domain' AND added the target AD domain to the search path - (click on the search path tab in the directory utility and the '+' at the bottom left - it then pops up a list of available domains) - I clicked on 'my' domain in the list, and then put it above 'All Domains' in the search order. Then applied and quit the Directory Utility. We can log in with ordinary user accounts, and quite speedily in most cases without having to turn off bonjour (as others have suggested).

If you've tried this fix

SyncMate, Mac-Win Mobile solution supports text messaging, music, photo syncing

Monday, March 31, 2008

Eltima Software has released SyncMate (US$40), software for syncing data between a Mac to Windows Mobile handheld devices. In addition to syncing documents, folders, contacts, calendar entries, SyncMate has several unique features not found with other syncing solutions. SyncMate is able to send, receive, create and delete SMS text messages when working at the Mac. Another unique feature is the synchronization of Stickies on Mac OS X with Notes on Pocket PC.

SyncMate can also sync Windows Mobile music with iTunes and photos with iPhoto, as well as documents, folders, and notes. Favorites are synced with Mac Bookmarks. SyncMate syncs contacts and calendar entries and events with the Mac Address Book and iCal. SyncMate currently does not support syncing to Entourage at this time. The company said it is working on Entourage support for a future release.

SyncMate enables Internet sharing between the Mac and the mobile device. The connection can be made via USB cable or Wi Fi.

SyncMate also comes in a free version, which doesn't include support of bookmarks, folders, music, folders, notes, or SMS text.

If you've used SyncMate what you think of it.

Relative performance of Vista SP1 in BC and Leopard

Monday, March 31, 2008

Thomas Tiedt remarks that while the Leopard 10.5.2 update made OS X slower, the Vista SP1 update made Windows faster in Boot Camp. He also thinks that Vista in Boot Camp runs faster than Leopard:

I have always found that Windows in Boot Camp acts snappier than OS X on a Mac box. I'm referring to window opening and program starts. For example, Safari and Firefox take several seconds to open on my Mac Pro, a meticulously maintained computer with only essential programs ever installed, and never antivirus. Vista's SP1 exaggerated the relative snappiness of Vista [in Boot Camp] over Leopard on 13-month old Mac Pro. On a Mac Mini, matters are substantially worse for OS X vs. Vista/XP). Nevertheless, Leopard is better in snappiness than Tiger, and only since Leopard did OS X become my default OS on the Mac Pro.

The 10.5.2 update slowed things down for OS X, notably Office 2008. Office 2008 installed on a fresh Leopard 10.5.0 was faster to start Word than after subsequent Leopard updates. Now, the benefits of faster starts of Word 2008 over Word 2004 are gone.

March 27

First reports of Vista SP1 on Macs mixed

Thursday, March 27, 2008

Several readers reported their experiences with the new Vista Service Pack 1 running on Macs with Boot Camp and with Parallels Desktop.

Jeff Julian runs Vista SPI in Boot Camp and is happy with it:

I have been running SP1 for a month now (Microsoft Developer Network subscription) on two different MacBook Pros (17-inch) and have had no issues at all. In fact, I believe it performs better than before, but I have no statistics...

TIP: Fix for Boot Camp loss of hard disk space during partitioning

Thursday, March 27, 2008

Mike Goodfellow responded to our report of a reader who had hard disk space disappear when partitioning a drive for Boot Camp. Goodfellow sent us a fix:

I have seen this problem and know how to solve it. Startup the Macintosh in question from another volume, such as the Leopard DVD or startup external hard drive. Run Disk Repair. This will fix the problem and give you your missing hard drive space back.

If you've used this tip

Further reader problems with Boot Camp kernel panics with 10.5.2

Thursday, March 27, 2008

Patrick Zirngast was having the problem of kernel panics with Leopard 10.5.2 while using Boot Camp Assistant to partition his drive. He tried two fixes listed on our Boot Camp Tips and Reports page. He no longer has kernel panics, but is still having problems:

I tried to fix the problem via the DVD Disk Utility; this solved the problem with hard disk, though Boot Camp would still not run the partitioning.

So I bought iDefrag and did a 5-hour defragmentation. I was then able to partition the disk; but when I tried to install Win XP SP2 my screen started to flicker on startup and the system stopped... That's the status so far.

As soon as I find some time, I will go back and reinstall everything from scratch.

AppleScript fix for Leopard 10.5.2 Cisco VPN problem

Thursday, March 27, 2008

Eric Benfer sent us an AppleScript to fix the problems with Leopard 10.5.2 and the Cisco VPN client for Mac OS X:

I too have experienced the problem with Cisco VPN and 10.5.2. I am using the using vpnclient-darwin-

I usually get the "Error 51: Unable to communicate with the VPN subsystem" when I switch network connections. Such as changing from wired to wireless. Running the CiscoVPN StartupItem fixes it for me. I wrote an AppleScript to automate the process for my users. Here is the code for the script for anyone who wants to build it themselves...

Another reader verifies fix for Vista and Mac servers

Thursday, March 27, 2008

Derek Collie verified a fix for Windows Vista problems accessing a Mac server:

Mikael Fredriksson's solution of changing the Network Security: LAN Manager Authentication Level via secpol.msc worked for me. Thanks Mikael it was driving me insane! I am running Vista Business on a Sony Vaio TZ31 connecting to a Mac G4 running 10.2.2.

Mac’s Internet Sharing can cause bad DHCP behavior

Thursday, March 27, 2008

Several readers responded to a report of a Mac usurping network's DHCP server with the same suggestion. Christoph Sahm:

Shon Hall probably has turned on Internet Sharing in the System Preferences. This causes Mac OS X's built-in DHCP Server to start handing out IP addresses...

March 26

CrossOver Games runs PC games on Mac at native speeds, without Windows

Wednesday, March 26, 2008

Yesterday CodeWeavers debuted CrossOver Games (US $40), new software that runs Windows games natively in Mac OS X, but without using Windows. The company said that PC games will run faster in CrossOver Games than in virtual machine products such as Parallels Desktop and VMware Fusion. CodeWeavers also released a version for Linux.

CodeWeavers said that CrossOver Games will run Guild Wars, World of Warcraft, and most Steam-based games, including Team Fortress 2, Portal, Half Life 2, Civilization IV, Peggle...

March 25

Vista SP1 ships, but problems with some drivers exist

Tuesday, March 25, 2008

Last week Microsoft shipped Windows Vista Service Pack 1, the first major upgrade to its flagship OS. The company said that the update fixes some reliability and performance issues, added support for new hardware, and added support for emerging standards. Microsoft also said that it "addresses some management, deployment, and support challenges."

Starting in mid-April, Vista SP1 will begin downloading automatically on users' PCs that have automatic updating turned on. This would include Vista running on Macs in Boot Camp. Vista users can also download SP1 here, or from the Start Menu>All Programs>Windows Update.

For some Vista users, however, SP1 won't install. Microsoft's Windows Vista Blog describes some of these reasons, including an incompatibility with certain drivers. ZDnet reports that there are several Symantec drivers that are included on the list.

If you've tried to update Vista in Boot Camp, Parallels, or VMware how it worked.

Reader's Mac usurping network's DHCP server

Tuesday, March 25, 2008

Shon Hall's Mac is handing out IP addresses to PCs, and the network admin is not happy:

Suddenly, my MacBook Pro is acting like it's the DHCP Server at my work's Windows network. All I do on my laptop here is access the network, mostly for E-mail and browsing. I've been connected fine to this network over wireless and Ethernet for over a year and a half with no issues.

Now, suddenly, the IT person is telling me I have to take my laptop off of the network, because it's handing out DHCP addresses when clients need to renew their lease, and his Server backs off thinking there's someone else doing it. Oddly, I can connect somewhat halfway via wireless, but that is not really connecting to their network, and cannot see their shares. I haven't changed any of my settings at all. MacBook Pro 17" 2.14 GHz Core Dou 2 GB RAM OS X 10.5.2 (with all current updates).

If you've seen this or can offer advice

Leopard Security Update disconnects mounted shares

Tuesday, March 25, 2008

After Anton Schep installed a security update in Leopard, mounted Windows shares disconnect after a few minutes:

I have been using "Connect to Server" to mount a SMB share from a Windows 2003 without a problem since I upgraded to Leopard (which resolved the digital signing issue). However as of Monday, which coincides with me having applied the latest Security Update, I can no longer keep the share mounted longer than about 5 minutes. Then it disconnects and I cannot reconnect at all. After a restart I can reconnect and it appears that after a couple of hours I can reconnect again, but in both cases I get kicked of after 5 minutes. Linux machines don't have a problem mounting the same share.

If you've seen this problem

Verification of Terminal restart command fix for OS X 10.5.2/Cisco VPN problem

Tuesday, March 25, 2008

Tyron Yamaguchi had the problem with the Leopard 10.5.2 update breaking the Cisco VPN client. He verified that a suggestion to use a Unix command to restart the client:

Just wanted to let you know the restart command did the trick for me with the Cisco VPN client 4.9.01 (0100).

Boot Camp partitioning losing hard disk space

Tuesday, March 25, 2008

Russell Vickery in New Zealand lost some hard disk space when partitioning his drive for Boot Camp:

I've installed Boot Camp on my Mac Book Pro with Windows XP Pro release 2. I partioned the drive using Boot Camp Assistant to have 30 GB for Windows and the Mac OS X to have 50 GB. The installation went smoothly and I thought I was up and running. Then I found that the PC drive has only 5 GB while the Mac Book had the full 50 GB. The Windows partition lost 25 GB.

I then reinstalled Boot Camp, creating a partition of under 30 GB and it appears to be working well, but now I've lost 20 GB from my Mac partition.

If you've seen this problem or have a suggestion

Boot Camp partitioning kernel panic: try small partitions

Tuesday, March 25, 2008

Srinivasan found that the Leopard 10.5.2 kernel panics with Boot Camp partitioning didn’t occur with smaller partition:

I ran into the same issue with kernel panics: I was trying to get a 15 GB FAT32 chunk. I was on the verge of giving up, but since an earlier attempt to partition the my 120 GB MacBook HD running Leopard to get a 12GB partition for Windows was successful, I gave it a shot again, and it worked. Maybe with smaller partition sizes, the kernel doesn't panic. It worked for me.

Another report of Office 12.0.1 file problems

Tuesday, March 25, 2008

Erik Akerblom responded to a report last week about the Office 2008 12.0.1 update having problems with Excel:

The Office 12.0.1 update seems to have broken a few random documents, or is correctly identifying some documents as being broken. I have the same error as your reported user "File Error: Data May Have Been Lost" on one particular document, which then opens up fine and appears to have all the data within that is expected. Other documents appear fine. The document in question was not created by me but sent to me from another Mac via email.

I am keeping my install "as is" for now. PowerBook G4, Leopard 10.5.2.

Safari 3.1 Mac problem with "open in new window"

Tuesday, March 25, 2008

A reader reports that the new Safari 3.1 for Mac has a problem that manifested itself over a virtual private network:

With Mac OS X 10.5.2 MacBook Pro, Cisco VPN client 4.9.01 (0100) was working reliably. Then I updated Safari to 3.1 (5525.13). The client connects, Safari connects to site, but it won't open the application any more. I'm able to open with FireFox

This appears NOT to be a VPN issue at all, however. On my system, Safari 3.1 has a broken "open in new window" setting. Any links clicked that are set to open in a new window don't work. No error, no nothing.

If you've seen this problem

March 24

FireFox maker slams Apple over Safari for Windows updater

Monday, March 24, 2008

Mozilla CEO John Lilly criticized Apple for using its Software Updater program to install Safari 3.1 on Windows PCs, saying that it “undermines the safety of users on the web.”

“What Apple is doing now with their Apple Software Update on Windows is wrong,” said Lilly. “It undermines the trust relationship great companies have with their customers, and that's bad - not just for Apple, but for the security of the whole Web.”

Mozilla makes the FireFox web browser, which has a 17.3 percent market share on the Windows platform, compared to 5.8 for Safari, according to the Market Share web site. Last week's release of Safari, however, was the first post-beta version for Windows.

The Safari update was made available through the Apple Software Updater program, which is installed with iTunes for Windows as well as with Safari for Windows. Lilly complained that the iTunes users who don't already have Safari installed are given the option to install Safari. Lilly said that because option to download Safari is checked by default, it could “endanger the security of the Web.”

Lilly posted his criticisms of Apple on his blog on Friday.

Apple released Safari 3.1 last week, calling it “the world's fastest web browser,” which some testers said was a valid claim.

March 21

Apple Safari for Windows gets out of Beta, delivers speed, includes HTML 5, but lacks some features

Friday, March 21, 2008

On Tuesday, Apple shipped Safari 3.1 for Windows XP and Vista, the first post-beta version of what it calls "the world's fastest Web browser." The new version includes several of the features of the future HTML 5, but lacks some feature found in other web browsers for Windows. Apple also release Safari 3.1 for Mac OS X. Both versions fix a number of security bugs.

Computerworld agreed with Apple's claim, saying that "Safari [for Windows] has become the fastest browser you can use." Computerworld tested it against Internet Explorer 7 and FireFox 2.0.12.

However, the FireFox 3.0 Beta 4 for Windows is about as fast as Safari 3.1, according to ZDnet.

Safari 3.1 includes some features of the future HTML 5 standard, including new tags for audio and video, CSS animations, and CSS web fonts, which allow web pages to specify fonts that are downloaded to the browser. However, Computerworld points out that Safari for Windows 3.1 does not have features found in other web browsers, such as Internet Explorer's Active X support, FireFox's Google Toolbar, or Opera's BitTorrent download support.

Safari 3.1 for Windows and Mac is available as a free download, but is also available from within Mac OS X --and Windows--from Apple's Software Updater. InformationWeek said that this was the use of Software Updater was "a move that reflects a more aggressive attempt to grab market share from Microsoft Internet Explorer."

Toast 9 adds HD video burning for Macs and video streaming to iPhone

Friday, March 21, 2008

This week, Sonic Solutions released Roxio Toast 9 Titanium, Roxio Toast Titanium 9 , a new version of the Mac OS X disc-burning application. Toast 9 adds the ability to record high-definition (HD) video to Blu-ray and DVD discs, and to edit the HD video. Toast 9 also adds the ability to remotely video streaming using an iPhone.

The previous version, Toast 8, was the first software to enable Macs to burn to Blu-ray discs, which hold 50 GB of data. Toast 9 adds support for HD video burning. No Mac yet has a built-in Blu-ray drive, but there are FireWire and USB 2 drives as well as internal replacement drives, which Toast 9 will work with. Toast 9 also adds the ability to record HD video to stardard DVDs. The source of the HD video can be HD camcoders and HD TV from TiVo DVRs and Elgato EyeTV. Toast 9 also includes the ability to edit video.

Toast 9 also includes a new application, Roxio Streamer, which can stream video from a Mac to a Wi-Fi connected iPhone or iPod Touch, as well as to another Mac or a Windows-based PC.

Toast 9 also adds the audio capture from Internet streaming. It can record in MP3, AAC, Apple Lossless, and AIFF audio formats.

Toast sells for US$99, but the HD Blu-ray support will be an extra US$20 after April 13. (The HD plug-in is free until then.)

Reader says video driver crashes under Vista on iMac

Friday, March 21, 2008

David Humphrey is having a problem with a video driver in Windows Vista and Boot Camp:

I have a problem that happens in Vista Ultimate running on my 24" iMac, 2.4GHz, 4 GByte memory (purchased in November). When running Vista from Boot Camp, the video driver appears to crash on occasion. It can happen from as little as twice a week to three times a day (assuming my PC runs an average of 10 days per day). The screen goes blank, but the Mac doesn't shut off. To get out of the situation, I hold down the power switch for a long time (5-10 sec), which seems to shut off the machine. After that I switch power back on and get the screen that offers to start up Windows in safe mode, which I skip over.

Sometimes the screen goes blank, but the driver seems to catch itself and recover with a message like "The video driver just crashed but was able to restart".

Much more rarely I get a blue screen that doesn't stay displayed long. After that, Vista reboots by itself.

I have searched for an update to the driver in the device manager, but received a message saying that I already have the latest version.

If you've seen this problem

VPN Tracker 5.1 simplifies WatchGuard VPN connections

Friday, March 21, 2008

Equinux has released VPN Tracker 5.1, an update to the VPN client for Mac OS X, which supports over 300 VPN gateways, including Cisco and CheckPoint. The new version adds features to better integrate with WatchGuard VPN devices.

VPN Tracker 5.1 simplifies the configuration of VPN connection with WatchGuard gateways by supporting WatchGuard's client provisioning features. Equinux described it:

VPN Tracker 5.1 incorporates client provisioning for WatchGuard devices and lets administrators rollout VPN access for large numbers of users. VPN Tracker 5.1 now supports Watchguard's easy-to-configure Mobile User VPN. The client provisioning functionality in VPN Tracker 5.1 is completely compatible with the current Peak- and Core product lines of WatchGuard.

March 18

12.0.1 Office Update broke reader's Excel

Tuesday, March 18, 2008

Matthew Pinto reports that last week's Office 2008 12.0.1 update broke Excel, but Time Machine saved the day:

I did not witness the bugs listed prior to the 12.0.1 update but thinking it is good to stay up to date. I updated. Now I show a new fairly Fatal bug in Excel. When opening workbooks I now get an error every time stating "File error: data may have been lost."

My work around was to re-name Excel 12.0.1 application to "Excel 12.0.1 BROKEN" then I was able to restore just the app from Time Machine. This enables me to continue to work in Excel using 12.0 but all other Office apps appear to stay at 12.0.1 and all appear to interact OK. I would say this is a fairly fatal error re-installing from scratch from a CD did not help the matter for me. I'm running on an Intel machine.

if the 12.0.1 update fixed or caused any problems for you.

PDF2Office Personal v4.0 adds Word 2008, improved conversion

Tuesday, March 18, 2008

Recosoft has released PDF2Office Personal v4.0 for Mac OS X (US$59), a major new version of the file converter that turns PDF files into Word files. The company said that version 4.0 adds over 120 new features and enhancements and integrates with Word 2008 for the Macintosh platform.

PDF2Office Personal automatically re-creates the layout of the PDF document, including paragraphs, columns, styles, graphic elements and images, tables, and other layout features.

Other new features include

  • The Retain Layout conversion has been enhanced for more exact layout retention. Text box/text frame generation has been dramatically reduced, and tables are formed during Retain Layout conversion.
  • Enhanced font matching and font substitution: each font that could not be matched can be substituted with a specific font.
  • A new PDF reconstruction engine (v4.1), which improves performance and conversion results. Enhancements have also been made to the layout reconstruction process.

Leopard connecting to Windows server and crashing the server

Tuesday, March 18, 2008

Chris Dodsworth reports the Leopard problem of being able to log onto Windows servers but with no read/write access. In his case, the copy crashes the server:

This is exactly the same issue I am having, well a few to be precise with 10.5.2 and Windows servers. It is driving me nuts trying to work it out.

A number of iMacs running 10.5.2 can see the Mac shares on the server running Windows SBS 2003 fine. The minute any files are copied you get the progress of the items being copied, seems to appear on the server and then just hangs. In most circumstances the copying crashes the whole server. Have tried binding the iMacs to AD, but no joy. SMB sharing (with AppleTalk turned off) doesn't help either.

The only workaround was to copy the data to a NAS unit and then have shortcuts for both PCs and Macs.

We have some previously reported suggestions here.

IPv6 didn't solve Leopard writing problem to Windows

Tuesday, March 18, 2008

Mark Prouty said turning off IPv6 doesn't fix Leopard's 0 k file copying problem:

I have a Mac Pro which I just bought, but it is a year old model. I could easily read files off a Windows machine, but not write. Authentication was not an issue on the Windows side, since I needed proper credentials to even read the file. The Mac reported the following: "The operation cannot be completed because you do not have sufficient privileges for some of the items."

After turning off IPv6 on that interface solved this problem, I don't get the error dialog box anymore, but the file is still 0 bytes long. So this did not fix it.

I have the same problem whether I copy to server 2003 machine, or a Windows Vista machine, or a Windows XP machine. Same exact symptoms.

Verification of 10.5.2 Cisco VPN connected-but-not-really problem

Tuesday, March 18, 2008

Huub van Oosten in the Netherlands is having the same problem previously reported with the Leopard 10.5.2 update and the Cisco VPN Client for Mac:

The same problem that Vincent Philion has with his VPN connection has been preventing me from connecting to a Windows 2003 server. It is precisely the same. The client reports to be connected but is really is not. Pinging the server shows its there, but as soon as I connect with the Cisco VPN client pinging results in a 100 percent packet loss. Don't know if my report will help but it gets the word around that there is something wrong with the way Leopard functions regarding VPN.

I've done everything conceivable, including reinstalling the client. It doesn't help. I've read tens or hundreds of threads in all kinds of likely forums, but there seems to be no solution. Tried installing different software, using Leopards own Network pane, adjusting settings here and there, as suggested by people. No change.

I really think that this is a communications problem that Leopard creates reading all of these messages on the net. Especially when they say that Tiger didn't pose a problem. I'm just a 'normal' user and I don't have the intricate knowledge of VPN and how it works to solve this on a technical scale.

If you've seen this

Reader recommends alternative Win-app servers

Tuesday, March 18, 2008

Reed Blake recommended a couple of thin-client servers that can enable Mac clients to run Windows apps over a network:

I'd like to suggest the following be added to the Running Windows by Remote Control section of your Virtualization, Emulation, and Remote Control Solutions page.

I just evaluated the products for a client. I haven't used them extensively, just verified that they work well running on XP with Mac and Windows clients.

Elusiva Terminal Server PRO. This is a clone of Windows Terminal Server that runs on XP and Windows 2003 Small Business Server. Lots cheaper than Terminal Server, uses the same clients, including the Mac RDC client from Microsoft. This product lets you connect multiple clients to a Windows XP computer.

GO-Global for Windows I think this is similar to Citrix Systems ICA server, though I haven't used that product. GO-Global lets you run applications on Windows XP and Windows 2003 server remotely. Free clients are available for various systems, including Mac OS X. This package is very slick. It was easy to install, and the applications look like they are running locally (as opposed to remote desktop style, where it's obvious you are on another computer).

March 12

Office 2008 fixes bugs with Exchange, Word Win compatibility; Office 2004 update also released

Wednesday, March 12, 2008

Yesterday Microsoft posted updates for its current and previous versions of Office: Office 2008 for Mac 12.0.1 Update and Office 2004 for Mac 11.4.1 Update. Both address security issues and stability, but the Office 2008 update is the more substantial, with two dozen bug fixes, including some that affect cross-platform abilities. The Office 2008 12.0.1 update also includes performance improvements and includes bug fixes for Mac OS X 10.5 Leopard.

Office 2008 for Mac 12.0.1 also fixes several synching problems with Entourage synching calendars and contacts with Exchange Server. These include problems with duplicate and missing calendar events. Microsoft said that the update will provide "more consistency with changes to the calendar on the Exchange server." The update also fixes a problem with syncing contact lists between Entourage 2008 and Exchange.

Office 12.0.1 also fixes two bugs in Word opening documents created in Windows:

  • Fixes an issue that prevents Word 2008 from opening documents created by Word 2007 for Windows that contain equations.
  • Fixes an issue for PowerPC Macs that causes fonts in documents created by Word 2007 for Windows to display incorrectly when the document in Word 2008.

For the Office 2004 update, Microsoft said that the Office 11.4.0 must be installed before the 11.4.1 update.

If you've seen any of these problems with Entourage 2008 and Word 2008, how well the update worked.

CodeWeavers to release a CrossOver Games version for PC games on Macs

Wednesday, March 12, 2008

CodeWeavers is working on version of its CrossOver product that will focus on games. CrossOver allows Macs to run Windows application in Mac OS X without the use of Windows or a virtualization environment. The tradeoff is that CrossOver runs a selected number of Windows applications, including several games.

CrossOver Games will focus on supporting and being optimized especially for PC games. A company spokesperson said:

CrossOver Games will allow many leading games, such as World of Warcraft, Guild Wars, Team Fortress 2, Civilization 4, Counterstrike Source, Peggle, EVE online (all running under Steam) and many others, to be played on either Mac or Linux PCs without the need for a Windows OS license.

A private beta has been in testing for several weeks. CodeWeavers is getting ready to start testing Beta 2.

See our CodeWeavers CrossOver Reports page for more on CrossOver.

Rollback to 10.5.1 to solved Reader's Boot Camp kernel panic

Wednesday, March 12, 2008

Luke Patrick confirmed a previous report that going back to Leopard 10.5.1 from 10.5.2 fixed the problem of Boot Camp kernel panics while partitioning. Patrick used a different method of back-grading to 10.5.1 than the previous report:

I also had success with repartitioning when I reverted to 10.5.1. I did this by reinstalling Leopard from the install disk rather than rolling back in Time Machine. The only problem was that after I loaded windows, something was preventing a startup in Mac OS. The Leopard partition was recognized, but wasn't coming up with the option key startup, or when set as the default in the windows bootcamp control panel. What I finally ended up doing was reinstalling Leopard a third time on the new, non-windows partition. My files and settings were saved, and now I can start up in Windows or Leopard as intended.

Will Tisdale has a theory as to where the bug is:

I have 4 drives in a Mac Pro. The disk that I was using for Boot Camp has 200GB remaining free space. However, the disk is in a fairly bad state of fragmentation due to all sorts of junk being put on and off it over the last 6 months or so.

I started the Boot Camp Assistant and within about 20 seconds of it attempting to partition, the machine had a kernel panic. So, I switched it off and booted off the install disk and verified all the hard drives, all came back with no errors. So, I then decided to try first partitioning it in Disk Utility, and then delete the partition, restore the drive to full capacity and THEN run the Boot Camp assistant.

Having set it to give me a partition of a modest 60GB in disk utility, it started, and then 30 seconds later came up with a "Not enough space left on device" error. I thought, odd, as there is 200GB free. So I tried a 10GB partition, and it gives the same error.

The conclusion I drew from this was that although there is space on the drive, there isn't any free space at the end of the drive where you are trying to create the new partition, and iDefrag confirmed that the free space on the drive was all in the middle. It is obviously a bug of some description in diskutil, which prevents the creation of new partitions when there isn't enough contiguous free space at the end of the volume.

Reader verifies tip for Vista authenticating to OS X Server

Wednesday, March 12, 2008

Henrik Wiman in Sweden had luck with a previously reported fix for a problem with Windows Vista connecting to Mac OS X Server:

About the tip from Mikael Fredriksson; We run 10.5 server and this tip worked out just fine! Now we join our domain with Vista clients! Thanks!

March 7

iPhone, iPod Touch to become direct MS Exchange clients and a development platform

Friday, March 7, 2008

Yesterday, Apple announced the iPhone 2.0 software platform, its next-generation software for the iPhone and iPod Touch. The software will include built-in direct support of Microsoft Exchange Server for email, contacts, calendaring, and access to global address lists (GAL). Apple is also opening up the iPhone platform...

TIP: Solution to sharing Leopard on a Win AD Domain

Friday, March 7, 2008

A reader named Grant sent in a suggestion getting around problems with Windows PCs accessing Leopard shares. The main idea is to create a local user account on the Mac with file sharing already turned on:

For those of us using only domain accounts on our Macs within a Windows Active Directory Domain, we just get used to the idea that we can access the PCs from the Macs but not necessarily so the other way around.

Try this -- it worked for me and now all sharing on all Macs and PCs is working seamlessly:

  1. System Preferences > Sharing > Confirm File Sharing is enabled
  2. System Preferences > Accounts > Create yourself a local user account on your Mac with admin rights
  3. System Preferences > Sharing > File Sharing > Options > Confirm that you are sharing files using SMB
  4. Access your shared folders from a PC > Voila

It appears that by creating the local user account with file sharing already turned on you are initializing the Mac to show itself correctly. You can even now safely go ahead and remove the local account that you no longer need.

If you've tried this

Reader verifies turning off IPv6 for Leopard invisible file problem

Friday, March 7, 2008

Clement Shimizu reports that turning off IPv6 fixes the problem where files copied to a Windows server remain invisible:

I just wanted to let you know that I too had a Mac-to-Windows file copying problem (the Leopard invisible file problem) that got fixed using your suggestion of turning off IPv6.

TIP: Leopard 10.5.2 did not fix reader’s binding problem; but host file edit did

Friday, March 7, 2008

Although Apple said that the Leopard 10.5.2 update fixes issues with Active Directory, Lisa Madden said she still has problems. She fixed it by editing the hosts file:

I upgraded a cleanly installed 10.5.1 Mac with 10.5.2 and still could not bind to AD. Got stuck on the final step, not able to find the DC. There was no way to specify the domain in Directory Service either.

What finally did fix the problem was adding the IP of the DC and the domain into the /etc/hosts file, rebooting Mac, and trying to bind again. Bind went flawlessly then.

Not sure if this is a problem with how our DCs are configured, or with Leopard, but as long as it's working, that is all I care.

If you've tried this

TIP: fix for Virtual Box Linux networking in Mac OS X

Friday, March 7, 2008

Botond Orbán sent in the solution for a problem he was having with networking in Ubuntu Linux running in VirtualBox Beta3 in Mac OS X 10.5.x:

I figured out what happened. The DNS was set incorrectly by the Ubuntu guest on Virtual Box. I found this spread across on different Ubuntu and VB forums.

VirtualBox Beta3 is a prerelease version of an open source virtualization environment for running Windows and Linux on Mac OS X.

March 5

Two more workarounds for Boot Camp kernel panics

Wednesday, March 5, 2008

Readers have contributed two more suggestions for getting around kernel panics in Leopard 10.5.2 when using Boot Camp to partition a hard drive. A previous suggestion, defragmenting the hard drive, has been verified by several readers.

Timo Jääskeläinen suggests booting from the installer DVD to do the portioning:

I have had the same problem with partitioning for boot camp on 10.5.2 as you described on on Feb 18.

I was able to overcome this problem by booting from my Leopard installation DVD (which is 10.5.0), and doing partitioning from there and it went fine without kernel panics. No need to download/pay for additional software.

Shawn Hart suggested using Time Machine to roll back to 10.5.1:

I have experienced the problem with 10.5.2 and boot camp partitioning. I'm running a MacBook pro 15 inch on 2.2 GHz processor. I have not been able to be it to work. But a friend said he used Time Machine to go back to 10.5.1 and it worked.

If you've tried these suggestions

Reader says Apple nvidia drivers only partially fix Boot Camp problems with external projector

Wednesday, March 5, 2008

Responding to our article Reader reports success with Apple NVidia driver for Boot Camp, Geoff Armstrong said that issues still remain with his external projector:

These older drivers posted by Apple did partially fix my problem using an external projector. Previously, using the later drivers supplied with Leopard, the highest resolution I could get on the projector was 1024x768.

With the Apple posted drivers I can go right up to 1920x1080 (Full HD) Unfortunately there is nothing in between 1280x1024 and 1920x1080 available for the projector with this driver.

My projector's native resolution is actually 1400x1050. It seems absurd that I can send full HD to the projector or 1280x1024; but the drivers can do nothing in between.

If I use 1920x1080, obviously I get overscan and this is a pain to correct when watching movies.

If you've seen this problem or have a suggestion

VirtualBox Beta 3 networking problem in Leopard

Wednesday, March 5, 2008

Botond Orbán has a problem with the last version of the VirtualBox running Linux. Virtual Box is an open source virtualization environment. Orbán said:

I have tried Virtual Box 1.5.51 on Leopard. I struggled a lot to make the network working on an Ubuntu guest OS without any success.

If you have a suggestion

For more on this topic, see our VirtualBox Beta Tips and Reports page.

Reader problem: won't sync with OS X Server, and a resolution

Wednesday, March 5, 2008

Jason Lisi reports that on his Leopard MacBook Air doesn't sync with Mac OS X Server's IMAP server. Readers have reported some other Leopard problems with IMAP servers, but these had been with Exchange Server. Lisi also resolved the problem:

I have an IMAP server (XServe running OS X Server Tiger) for my mail, iMac at the office running Leopard, MacBook Air for the road running Leopard.

The iMac, connected at all times to the Internet, syncs with the IMAP server perfectly; changes made on the iMac are reflected on the IMAP server. When the MacBook Air is connected to the Internet, same result.

However, when I am on the road and not connected to the Internet and reading my mail, the changes I make (deleting spam, filing messages in subfolders) do not get synced with the server. When I connect the MacBook Air to the 'net, all the deleted messages repopulate my inbox and the filed messages become un-filed back into the inbox.

When I had used a PowerBook G4 running Tiger, offline changes to Mail would work just like it would if connected.

After a few hours' worth of testing on this issue, I believe it has resolved itself. I decided to download Thunderbird and set it up with the identical settings to After going through the IMAP sync and downloading my gsigs of email messages, I tested Thunderbird, finding it to work properly.

Oddly, then Mail began to behave. I have to assume that using another IMAP client must have affected a cache somewhere, but can't put my finger on the issue.

If you seen this or other issues with and IMAP

Feedback on workarounds for Cisco VPN in Leopard

Wednesday, March 5, 2008

Several readers responded to Monday's report of two suggestions for dealing with Cisco VPN client problems with Mac OS X 10.5.2, or any OS X update. Most reported success, though one reader did not.

Dan Pearson has used both methods successfully:

The Cisco client is well known to be finicky (for all versions of OS X). I've used both these methods (re-install the client and use the terminal command to restart). In addition, if you get the error 51, you can frequently recover by just restarting the client, without the re-install.

So, while the client is easily tripped up by any change to the OS, it's also easily fixed.

Michael Wilmar had success with the terminal command:

David Graham's suggestion for the Cisco VPN Client Worked for me. The Graham suggestion I used was the Terminal command to restart the VPN Client. Using VPN Client 4.9.01 (0030)

Mark Polzin used the reinstall:

I was able to get the latest Cisco VPN client build working again by reinstalling the application after my upgrade to 10.5.2.

Vincent Philion still has the problem after reinstalling the Cisco client:

I completely removed the VPN client using the Cisco script (sudo / usr/local/bin/vpn_uninstall) and then reinstalled everything.

The problem remains the same. The VPN "link" is established, but I can't connect to Window shares or to VNC servers. From the VPN statistics, I can see that data is sent from my computer, but nothing is received from the VPN server.

Kevin Ledgister has a different experience:

In Leopard, the Cisco VPN works fine for me until I reboot, and then have to use the "sudo" command to restart it. I'm running the latest version of the VPN software. Cisco had this problem before with an earlier Mac OS X release (I don't remember) but later fixed it, only to be broken again after Leopard.

It may be because I upgraded to Leopard over an existing Tiger installation and had to reinstall the VPN client after the install. Those who are having no problems with it might want to clarify if your Leopard OS is an OEM install, clean install, or upgrade.

March 3

TIP: Suggestion for 10.5.2 Cisco VPN problems; more reports

Monday, March 3, 2008

A number of readers responded to last week's report about the Leopard 10.5.2 update breaking the Cisco VPN client. Some report seeing the problem, while other say 10.5.2 didn't cause a problem. David Graham believes that the Cisco VPN client tends to break with most OS X updates. (A belief that has some data to support it as documented on our archive of Cisco VPN client reports.) Graham also sent a couple of suggestions...

More on Leopard slow AD binding, Bonjour, and .local

Monday, March 3, 2008

A pair of readers commented on our reports of slow Active Directory logon with Leopard 10.5.2. Jeff Geerling, who has previously reported that turning of Bonjour fixed the problem, also notes the same potential cause in the .local suffix:

It's my hope that someone figures out a solution for everyone. I don't know if this has anything to do with the problem, but our AD server ends in ".local," which is the suffix that is also used by Bonjour.

Daniel Costello also confirmed the workaround:

I can also verify that turning off Bonjour solved the slow login problem. We are faced with figuring this out since some laptops being shipped today are quirky when Tiger is installed (they ship with Leopard). After disabling Bonjour, the 3-minute log ins went to 5 seconds. Also, the 5-minute binding duration dropped to less than 10 seconds.

Reader has AD admin rights problem in Tiger, but not Leopard

Monday, March 3, 2008

James Minerve in London has an Active Directory problem on all of his Macs running Tiger, but does not see it with Leopard:

We have Tiger running on Mac G5's and a few Macs Minis and whilst we can bind them all successfully onto our Windows Domain, there seems to be a consistent problem with every single one of the Macs. We have specified for Domain Users to have local admin rights when going through the binding process; this seems to be ignored and all domain users still do not have local admin rights. (Our users are web designers and need admin rights!) When we go into System Preferences/Users, the domain user does not have a tick to enable admin access; however we can change this manually. Having said this, we installed Leopard and binding along with domain users admin access worked perfectly.

If you've seen this problem

Firewall problem with AD, Tiger: "unknown error" at step 5; workaround doesn't work

Monday, March 3, 2008

Anthony Fappiano is seeing a previously reported problem with Tiger Mac binding to Active Directory through a firewall. However, the suggested fix isn't working:

The fix regarding UDP 464 doesn't work for me. I still get an unknown error issue after step 5 on the bind. This is with Tiger. It should be noted also that this works fine as soon as I take the firewall out of the equation. The issue seems to be that Tiger cannot set the computer account's password in AD through the firewall. It has no problem setting the password when there is no firewall in place. I've even taken it as far as opening ALL ports and it still fails through the firewall.

We've previously reported a fix for failures at Step 5 in general.

If you have a suggstion

More on Entourage 2008 and the Casablanca calendar shifts

Monday, March 3, 2008

Yaron Elad is seeing the problems with Entourage 2008 calendar events and the "Casablanca" time zone problem:

Me too! I thought I was going crazy. I have an iMac running Leopard 10.5.2 with iCal synced to Entourage 2008 which is connect to my Exchange Server at work. I am seeing the same behavior described by others. Any all-day events created in iCal wind up shifting to 24 hour long events spanning 5 PM to 5 PM from the day before to the day of the actual events. The time zone on Entourage says Casablanca, Monrovia. I have the time zones in iCal and Entourage set to Pacific Time where I am. The event looks OK on iCal.

The problem started with Entourage 11.2.3 about two years ago, and is now being reported in Entourage 2008.

If you have a suggstion

Safari crash under MS ISA proxy continues under 10.5.2

Monday, March 3, 2008

Dr. Duncan Lamont of Scotland says that the Leopard problem of Safari crashing with ISA Proxy continues in Mac OS X 10.5.2. One reader previously reported that the 10.5.2 update fixed the problem. Lamont reports otherwise:

Simply adding my support to the Safari crash problem. I have never been able to persuade Safari to run without crashing on our NHS intranet connection. A MS ISA proxy is used and I've tried numerous work-arounds including applications that set the mac as a proxy itself then connect using their own protocols to the ISA proxy. None have worked under any flavour of OS X at least for the last 3 years. I am using 10.5.2 currently, which was a clean erase and install version so I can't blame it on any inherited settings from Tiger. Firefox however is reliable and connects without issue when separately configuring its proxy.

The most annoying thing about this is it prevents me using the Citrix web client on my Mac since this uses Apples own proxy settings to connect through the ISA proxy. As such, it doesn't work either. When I need to use the Citrix client, I end up using a vodafone datacard to establish a separate connection. I am very surprised that such a long running problem that is so easily replicated could be left unfixed for so long.

February 2008

February 28

Verified: defrag hard drive to fix Boot Camp 10.5.2 kernel panics

Thursday, February 28, 2008

Gary Bartos has success with last week's suggestion to fix Leopard 10.5.2 Boot Camp kernel panics when attempting to create a partition. Bartos added some detail to last week's report:

After encountering the Boot Camp Assistant kernel panic problem described on your page Boot Camp in Leopard Tips and Reports, I followed the method described by Bob Estes:

    1. Download and pay for the full version of iDefrag from Coriolis ($35 and worth it).
    2. Create a bootable CD using Coriolis CDMaker.
    3. Reboot from CD, then click "Go" in iDefrag using default settings.
    4. Reboot from hard disk.
    5. Run Boot Camp Assistant again, this time successfully. Win XP also installed successfully for me.

Many, MANY thanks both to Bob Estes and to your site for posting his comments.

Gary Moran described the problem:

I had the same problem yesterday. I attempted to use Boot Camp to partition my hard drive, to create a 5 GB partition for Ubuntu Linux. When I re-started it, I had 5 GB less space but no second volume.

More on iTunes 7/Vista optical drive bug

Thursday, February 28, 2008

Larry Wheeler responded to our report about Apple's iTunes 7 in Windows Vista can disabling the optical drive. An Apple Tech article provided a Registry edit that returns functionality to most Windows applications, but iTunes will be unable to burn CDs. Wheeler reported additional problems:

I'm having the identical problem described. I've done the registry edit and got my DVD-ROM drive back, but iTunes gives me an error message every time it starts.

I don't really care about burning CDs with iTunes, but the error message is REALLY annoying.

I allowed iTunes to update itself to the latest version and guess what? My DVD drive is gone again (it's back thanks to the registry edit)! I hope Apple comes up with a fix for this soon.

If you've seen this

More problems with Entourage 2008 syncing, Casablanca time zones, dup events

Thursday, February 28, 2008

Kurt Waltenbaugh responded to last week's report of readers unhappy with Entourage 2008's abilities to sync with handheld devices. He is also seeing the Casablanca time zone problem reported with Entourage 2004:

Yes, I just moved to Leopard and Entourage 2008. I had been syncing to a Treo 650 with Missing Sync for about 18 months successfully. With the upgrade, everything has gone to hell: duplicate events all over the place, events set to "Casablanca, Monrovia" time zone.

A smaller version of this happened when I started with Mac/Missing Sync last year, but was resolved relatively quickly. Now, no one seems to know how to resolve the issue.

Note : my colleagues with iPhones have none of these problems. Time to switch?

Theory on Bonjour and slow AD login in Leopard

Thursday, February 28, 2008

We've received more mixed reports about turning off Bonjour as workaround to slow Active Directory login in Leopard.

It worked for H. Barnes, who sent us a suggestion and a theory:

I tried disabling bonjour and it works like a charm. There is a small app called iServeBox (v1.04) for the terminal faint of heart that allows disabling Leopard services.

I did some more research on this and it appears it is actually an issue with OS X use of .local and Bonjour. This conflict only appears in domains that do internal authentication ending in .local (for example, example.domain.local). This has been standard move for many single-site businesses since server 2003 and it seems ridiculous that Apple got blind-sighted by this.

Colin Leyden in the United Kingdom confirmed the workaround:

I can confirm that disabling Bonjour does indeed fix the slow Active Directory login problem. As noted by others, login previously took 2 minutes. This was cut to 5-10 seconds after disabling Bonjour. (Windows Sever 2003, Mac OS X 10.5.2 client)

Turning off Bonjour did not help Jeff Geerling:

When I disabled Bonjour using the instructions linked to in your February 25 posting, I could no longer login using any AD names at all; it would give me the 'no' shake, and I can now only login with the local administrator password. I'll have to re-enable Bonjour and suffer through the long login time.

Advice for AD binding with Leopard 10.5.2

Thursday, February 28, 2008

A reader named Nik describes how he enabled Active Directory binding in Leopard 10.5.2:

After a clean install of 10.5 I upgraded to 10.5.2. I then got the error message "The computer is unable to access the domain controller for unknown reason." I found out that domain must resolve to IP, as described in this blog I found. After applying the suggestion, I was able to bind to Active Directory.

The blog starts like this:

Your domain must resolve to the IP address of a domain controller. This was not a requirement in previous versions, but Apple is apparently making it a requirement.

Turning off IPv6 fixes another Leopard AD problem of losing privileges

Thursday, February 28, 2008

Matt Short reports that turning off IPv6, which has been reported to help with a number of Leopard problems, also helped him with another Active Directory problem:

Have you had any responses of folks being able to bind to the Active Directory network, mounting a volume, but then losing all privileges as soon as a file is being opened? Let me explain:

  • Brand new MacBook Pro, fresh out of the box
  • Using Directory Utility I can bind to Windows domain terminal can read computer profile in AD
  • Server 2003 can "see" computer in AD users & computers
  • Connect to a server (listed under "shared" in the panel to the left of a Finder window) with windows network admin privileges
  • View a file server, open and mount a shared folder (mounts as a volume on the mac)
  • Open a file (so far any Excel spreadsheet)
  • Get an error: 'file_name.xls' cannot be accessed....
  • Mounted volume disappears
  • Windows 2003 server no longer has computer "macbook" listed in AD "computers"

I'm running 10.5.2. I was on the phone with Apple Tech Support for about an hour and half Thursday night. They sent the problem to the Apple Engineers. What seemed to help some is turing off IPv6. At least then, I could open some files, although not all. The biggest problem was Excel documents in Excel 2004 11.3.7. Interestingly enough, some of the smaller spreadsheets would open fine in Numbers '08, but have permission problems in Excel. Word documents, text files, etc were all okay after IPv6 was turned off.

If you've seen this problem

February 25

Verification: Disable Bonjour to fix Leopard's slow AD login

Monday, February 25, 2008

Mark Walsh verified that disabling Bonjour fixes the slow Active Directory login problems with Leopard.

I had a similar problem, was taking about 2mins to authenticate. Disabling bonjour fixed the problem straight away. Check out this link.

If you've tried this

H. Barnes describes having the problem with the 10.5.2 update:

AD integration seems to work very well, except that authentication has like a 1-2 minute delay still (was more like 3-5min before). Tiger is instantaneous, seems silly that Leopard is still having this awful delay after AD supposedly being "fixed."

Jeff Geerling:

I have had this problem as well; all the Macs I've been able to bind to the directory (a few of them with fresh installs of Leopard, and a couple with upgrades from Tiger) take at least two minutes to authenticate a user. This is completely impractical for our situation (a school setting), where students often come to the computer lab to just check their email or print a document.

The PCs in the lab have always logged in in less than 10 seconds, while the Macs always used to take about 20. Now, the Macs take so long that students give up on them and go over to a PC. We'll probably end up reinstalling Tiger on them unless we can find a fix soon.

TIP: workaround for Leopard AD login issue

Monday, February 25, 2008

Andrew Plant sent an update to his report last week, offering a workaround:

For kicks, I tried using my last name, first name as the username when logging in and wouldn't you know it, it worked consistently! Also, in our AD accounts, we have drives that are automatically set to mount and they do. However, I still have to enter credentials when mounting other network drives. The other issues I mentioned before are still present though. I guess Apple still has some work to do.

If you’ve tried this suggestion

More reports of Leopard file copies resulting in 0-kbyte files

Monday, February 25, 2008

We've had two more reports of Leopard users who can log onto Windows servers but can't copy files. Alain De Genst has a workaround that works for Office files, but not others:

I have the same problem as Duncan Maclay, with Leopard 10.5.2. Drag & drop to copy a file to Win 2003 server doesn't work. Result: File with 0 kb. When I open, lets say a Word document, and save it from within the application to the Win 2003 server, it does work! Investigating this further, I learned that Word, Excel, text and PDF files could get saved this way. Photoshop, Indesign, Illustrator and SketchUp files cannot be copied in this way...

Reader: Leopard 10.5.2 broke my NAS access

Monday, February 25, 2008

Mitchell Fulkerson was doing okay with Leopard until he installed the 10.5.2 update. Now he can't connect to his network attached storage device:

Leopard was working fine on my network, connecting to Windows machines, but my Maxtor NAS device, but as soon as I applied the Leopard 10.5.2 patch, I can't connect (or even see) my NAS device or windows machines.

I know everything is still up and running because my windows machines can see and access it.

The update was supposed to fix a lot of things, like the transparent menu bar, etc. Just now I can't see my local windows network or NAS device.

Earlier this month, another reader reported that an update from Iomega fixed a similar problem with an Iomega NAS device.

If you’ve seen this issue with Mac OS X 10.5.2

Reader says 10.5.2 update broke Cisco VPN client

Monday, February 25, 2008

Mark Polzin reports:

Updating to 10.5.2 has broken my Cisco VPN client software version 4.9.01 (0100)

Some readers reported Cisco VPN client problems with the first Leopard release, and we had a report that the 10.5.1 updated fixed the problem.

Also, a reader previously suggested reinstalling the Cisco VPN client after updating Leopard.

If you've seen this problem with 10.5.2

More on kernel panics with Boot Camp with Leopard 10.5.2

Monday, February 25, 2008

Two more readers report on the Boot Camp problem that started with the Leopard 10.5.2 update, where the Mac crashes with a kernel panic while partitioning the hard drive with Boot Camp Assistant.

Stefano Ponti had the problem while trying to remove the partition:

With Leopard 10.5.2, I've encounter a problem when I try to uninstall Windows, using Boot Camp to remove the Windows partition. Boot Camp had a crash, and I needed to force exit from it. After I looked at the info of my Mac hard drive (because the Win HD icon had disappeared) the Windows space was not recovered. The only thing I could do was initialize the hard drive and completely reinstall Leopard.

Johnathon Smith also ran into the problem while removing the partition:

While trying to reinstall Boot Camp after I purposefully removed the partition, I would often get kernel panics. This left my disk damaged because the space was lost. I had to run disk repair from a separate partition on an external drive. Eventually I just wiped the drive and under fresh conditions there weren't any problems. This happened almost immediately after the 10.5.2 update.

If you've seen this problem

February 20

Readers verify kernel panics with Boot Camp partitioning, and a suggestion

Wednesday, February 20, 2008

A number of readers have verified our report on Monday of the Mac OS X kernel panics (crashing) while using Boot Camp Assistant to partition a hard drive. The problem seems to have started with the 10.5.2 update.

Bob Estes, who reported the problem on Monday, has found a way to stop the kernel panics...

Readers unhappy with Entourage 2008 Palm syncing

Wednesday, February 20, 2008

Several readers wrote to say that syncing with syncing with Palm is less than adequage with Entourage 2008, which no longer has a Palm conduit for direct syncing.

One reader described why Palm's syncing through iCal is a problem:

Entourage 2008 has missing categories. The new feature, to sync the PD indirectly via iCal and Address Book is useless when having contacts and appointments with categories...

Entourage Casablanca time zone issue seen with v.2008

Wednesday, February 20, 2008

Mark Greenberg is having the Entourage problem where all day events change from EST to Casablanca time zone. We've had many reports of this before, but his is the first we had with Entourage 2008:

I'm having the problem in spades! I upgraded to MS Office for Mac 2008 and have an Exchange server at work. Entourage and iCal run on multiple computers, though only my work computer is set to sync between Entourage and iCal. I have corrected my all-day events back to EST and see that they are switched to Casablanca just about every time I launch Entourage.

It appears much worse with Entourage 2008. All my computers are now running it.

Also, a new problem has occurred since I loaded Office 2008. My calendar items in Entourage disappear and reload nearly every time I launch Entourage. There is no loss of data, but it slows things down considerably.

If you seen these issues with Entourage 2008

Suggestion for Leopard invisible file problem: turn off IPv6

Wednesday, February 20, 2008

Oliver Block responded to Monday's report of Leopard files copied to SMB servers becoming invisible. Block has seen the problem and offers a workaround:

Regarding the post below, one of my colleagues fixed this problem for a customer by disabling IPv6 on the Leopard machine that is acting as an SMB client.

Turning of IPv6 has also been offered as a workaround to another Leopard bug, problems with seeing Windows shares on the network.

If tried turning off IPv6 for the invisible file problem

Readers reports 10.5.2 update fixes ISA proxy problem

Wednesday, February 20, 2008

Andrzej Pawelczyk in the UK says that 10.5.2 fixed Leopard's problem with ISA Proxies. He also verified another report that it was a Leopard security update that caused the problem. Pawelczyk said:

In our network we are using ISA 2006 as a proxy server. I have noticed that Safari (using proxy) was working fine with Leopard 10.5 and 10.5.1. After I have installed Security Update 2007-009 v. 1.1 Safari and Software Update start crashing with proxy settings. The good news is that after installation of 10.5.2 update problem with proxy not existing any more. So looks like they fix it and it work for me.

If you can comment on the 10.5.2 update's effect on ISA Proxy issue

VirtualBox Mac Beta 3 adds Leopard support

Wednesday, February 20, 2008

Innotek has released VirtualBox Mac Beta 3 (also called version 1.5.51), a new prerelease version of the virtualization software for running Windows and Linux on Intel-based Macs. The main new feature is that VirtualBox now runs in Mac OS X 10.5 Leopard. The previous betas were incompatible in Leopard and would crash. Also new is the addition of SoundBlaster 16 emulation. Previous betas did not have audio. The new beta also includes several dozen bug fixes.

For previous reports, see our VirtualBox Beta Tips and Reports page.

If you've tried VirtualBox Beta 3

MassTransit 5.1.1 file transfer increases performance, security

Wednesday, February 20, 2008

Yesterday Group Logic released MassTransit 5.1.1, an upgrade to its cross-platform enterprise file transfer and remote workflow software. The new version adds almost two dozen new features and improvements and includes nearly 30 bug fixes, according to Group Logic.

Among the new features:

  • The Web Client is now certified for Mac OS X 10.5 Leopard
  • Increased Performance under heavy loads (terabytes per month). Underlying database operations have been improved, which also speeds administration and user searches of logs.
  • Increased Security. The latest Open SSL release, v0.9.8, is now used.
  • Enhanced Workflow Automation and Integration Capabilities: Version 5.1.1 extends support for automatically triggering Shell Scripts and a wide range of external programs and scripts to Windows. There are also new options for ordering the delivery of files for optimized workflows.
  • Enhanced System Administration Tools: Version 5.1.1 adds new error reporting and debugging features that make it easier to troubleshoot and resolve issues, according to Group Logic.

MassTransit 5.1.1 is a free update for MassTransit 5.x owners who have an active support contract.

Kerio MailServer 6.5 improves syncing, adds CalDAV support

Wednesday, February 20, 2008

Yesterday, Kerio Technologies released Kerio MailServer 6.5, a new version of its messaging and calendaring server. The new version adds a rewritten Kerio Outlook Connector module for better support of Outlook and Entourage clients, and support for CalDAV for better linking of Windows and Mac calendars and syncing with handheld devices. Kerio MailServer 6.5 is also now certified to run on Windows Vista, but it also runs on Mac OS X, Linux, and Windows 2000/2003/XP.

"We're seen a growing adoption of Mac OS as a server operating system for small business," said a company spokesperson.

"60 percent of our server business is on Windows, but second most popular OS for server is Mac OS, about 26 percent. Linux is the third most popular server operating system."

The Kerio Outlook Connector is and extension to Outlook and used when using Kerio MailServer in Exchange mode for access to email and PIM data. The new Outlook Connector supports two new Entourage 2008 features: message flag synchronization and out-of-office message dialog synchronization. It also adds an offline data storage mode, includes a new database engine, and has improvements for full-text searches from Outlook and Google Desktop.

The addition CalDAV to the server enables Mac and Windows users to subscribe to each other's calendars using Microsoft Outlook and Entourage, Apple iCal, and Windows Mobile and Palm Treo smartphones. CalDAV in KerioMailServer also enables users to delegate calendars, according to the company. Apple supports CalDAV as a standard, and Leopard is the first Mac OS X to include CalDAV in iCal.

Kerio MailServer also provides connectivity with Microsoft ActiveSync enabled mobile devices such as Windows Mobile, Palm Treo, and Symbian and allows user management through Active Directory or Open Directory.

More readers report slow AD logon in 10.5.2

Wednesday, February 20, 2008

Several readers responded to Monday's report about slow logons to Active Directory in the Leopard 10.5.2 update. John Malpas in the United Kingdom said:

We are rebuilding (erasing the drives before installing the OS) all the Macs in the business to 10.5.2 using AD (mobile accounts) where the home directories are on an XServe (running 10.4.11). We are seeing the same as most people - it takes ages to log on, if at all. Sometimes you can log in sometimes can't. We're finding it all very frustrating.

Reader named Aj also complained about performance:

I have seen this issue after getting some new iMacs with Leopard 10.5.1 and finding an article about binding them to Active Directory. I followed the article, and it worked, but it was just way too sluggish…

I finally abandoned the idea because it just did not seem worth the benefit. While AD integration might be convenient, I thankfully am not in a situation where it is required.

Apple has listed Active Directory binding problems as a problem that the Leopard 10.5.2 update fixed. Leopard has had AD binding issues since 10.5.0.

Reader can't longin to AD as admin with Leopard 10.5.2

Wednesday, February 20, 2008

Dave Macrae found a new Active Directory problem after upgrading Mac OS X Leopard to 10.5.2:

I applied 10.5.2 the other night and am able to bind to my Windows 2003 server domain. I cannot login however with an administrator account. The screen just shakes when I try to log in. I've reset the password on the domain. It's the most frustrating thing. I'm at a loss as what to do now except restage my Mac Book Pro and hope for the best.

If you've seen this or have a suggestion

February 18

Slow AD login with Leopard 10.5.2, and a workaround

Monday, February 18, 2008

Tim Adams says that Active Directory binding works in Leopard 10.5.2 works, but Tiger was better:

Binding to AD seems to work fine now on 10.5.2 however I still have about a 60 second delay at the login and unlock screens when using an AD account. I have followed others' advice and use the FQDN (username@my.domain) for my username and that seems to make things snappier. So far Leopard is no Tiger in the AD integration space.

If you've seen this issue

DNS solutions to 10.5.2 AD problems

Monday, February 18, 2008

Although Apple says the Leopard 10.5.2 update is supposed to fix Active Directory binding issues, readers are still reporting problems. A couple of readers found fixes in DNS. Steven Bandyk offerred this suggestion...

Variation on Terminal fix for Leopard file sharing

Monday, February 18, 2008

Katie Berryhill verified the Terminal DNS-configuration command fix for Leopard file sharing, though under some interesting circumstances:

The terminal fix for Windows sharing under Leopard worked great. Interestingly, though, I didn't have to finish it. I entered the command in Terminal, moved the cursor to the "global" section, and started typing (and, in fact, had mistyped it so far) and my Windows shares popped into view. I corrected the misspelling, finished typing the command, saved it, and they were still there. When I re-enabled file sharing, the Mac was visible to the PCs (when it hadn't been before).

Leopard 10.5.2 and MS DFS support

Monday, February 18, 2008 [updated 10.30 am pst]

Joseph Swenson reports that Apple added partial support of Microsoft's Distributed File System (DFS) to the Leopard 10.5.2 update:

By pure random chance I have discovered that Apple, clever monkeys that they are, have snuck MS DFS support into 10.5.2. It appears to be limited at the moment, as Access-based Enumeration isn't working, and neither are permissions (I don't have access to diddly squat, even though I should), but it's a start.

Josh Wisenbaker disagrees:

There is no DFS support in 10.5.2. Access-Based enumeration is also a totally server side process. The server decides what to present based on the ACLs and the identity of the user logging in. It has nothing to do with the client at all.

Microsoft describes Access-based Enumeration like this: When Access-based Enumeration is enabled, Windows does not display files or folders that a user does not have the rights to access.

If you can confirm Swenson's report

Reader says Leopard files copied to SMB server remain invisible

Monday, February 18, 2008

Minqiang Wu reports a problem when he copies a file from Leopard to an SMB (Samba) server:

When I copy a file to an empty folder of a Samba share on Leopard, the file is not visible. Copy a file into this empty folder, it will not show the copied file in the folder. The file is really copied, and it will show up until you 'eject' it and reconnect it.

If you’ve seen this problem

Reports of kernel panics with 10.5.2 during Boot Camp partitioning

Monday, February 18, 2008

Bob Estes reports that he and others are experience kernel panics with the Leopard 10.5.2 Boot Camp during partitioning:

I encountered a major problem when attempting to create a Windows partition with Boot Camp Assistant on my MacBook Pro 15" 2 GHz. I have since discovered that others have reported the same or similar problems in the Apple discussion forum on Boot Camp Installation. So far no solution has been posted...

Confirmation of rEFIt workaround for Boot Camp/Leopard clock problem

Monday, February 18, 2008

Zach Phillips confirmed the fix using the rERIT utility for the problem of the Mac OS X clock being reset after booting into Leopard from Boot Camp:

I work at ITS at Western Carolina University. We wanted to address the problem of the Boot Camp clock problem in our labs where the Mac OS X is showing the wrong time after reboot. With using the rEFIt bootcd we were able to go into the shell and manually change the efi time zone, which seems to work perfectly! The best part is that it can be accomplished via the boot CD, then taken out and never messed with again.

iTunes 7 for Vista disables optical drive

Monday, February 18, 2008

An Apple tech article warns that installing iTunes 7 in Windows Vista can disable the optical drive. The article provides a Registry edit that returns functionality to most Windows applications, but iTunes will be unable to burn CDs. The article doesn’t mention if the problem occurs with Vista running on Boot Camp on a Mac.

If you've seen this problem

February 15

Leopard 10.5.2 update fixes some users AD problems, others not

Friday, February 15, 2008

While some readers are reporting that the Mac OS X 10.5.2 update helps Leopard's problems binding to Active Directory, other readers are still having problems.

For Brian Jackson, the update did the trick:

Just wanted to let you know that the 10.5.2 update did indeed fix the AD binding problems introduced in Leopard. We were never able to successfully bind to AD on our large network (although I never had any problems binding on smaller networks) so we are finally good to go with Leopard.

Jem Dowse still can't bind:

I was anticipating 10.5.2. as the fix that would take me back to the simple Tiger days of binding to Active Directory. Unfortunately the only thing that has changed is the message that's displayed when I try and bind - it freezes at step 4 for "an unknown reason." Investigation reveals that it's still error -14006 that's tripping it up (this used to be displayed in the error message; now I have to dig in the logs for this information!)

So 10.5.2 fixes nothing as far as my Active Directory binding problems are concerned.

The 10.5.2 update fixed Andrew Plant's binding problem, but he still has other issues, including joining a wireless network:

I updated my AL PowerBook G4 to 10.5.2 and was able to finally bind to my company's AD. I also was able to actually login with my user account and create a mobile account.

I tried accessing a network drive as well. It mounted; however, it prompted for credentials which points to a problem with single sign on authentication.

There is another issue when trying to access the Login Items for the user under Accounts in System Preferences. When you click on that tab, it hangs for a while and finally a blank screen comes up. Finally, the biggest problem, after you log out, you can't log back in. It seems to try for a while but then it shakes no. I tried changing things in Directory Access with no resolve.

I also still can't get connected to our WPA2 Enterprise wireless network. It tries to authenticate but just assigns itself it's own IP. I'm willing to bet that there is a serious issue with the OS recognizing the user and their permissions because our wireless LAN uses AD authentication. This would explain why I'm seeing issues logging into a network server as well.

whether Leopard 10.5.2 fixed any of these issues for you.

TIP: Date, time, DNS setting for Leopard AD binding

Friday, February 15, 2008

We've previously reported several suggestions for overcoming Leopard problems binding to Active Directory, including deleting the original AD Directory Services entry, turning off Bonjour, and editing LDAP and kerberos settings in the hosts file.

Rob Fawcett offers another suggestion that is similar to another previously reported suggestion:

We resolved our binding issues. Try the following:

Ensure DNS is setup correctly, Date and Time is configured to get time from internal AD server. (Change Kerberos Time Sync in Default Group Policy to 180Min)

if this works for you.

Readers report Leopard file sharing issues persist after 10.5.2 update

Friday, February 15, 2008

Enrico Luca is still having problems with accessing hidden shares:

I downloaded the update last night and tried accessing our hidden shares on the Windows 2003 servers at work. (These shares have $ signs in their passwords/addresses). Still no luck. The non-hidden shares appear automatically in the Finder. No problems there.

David Searles found that the update fixed file browsing only temporarily:

When I first installed the Leopard 10.5.2 update, I saw every one of my Windows PCs and was able to access shares and was a very happy camper. I said to myself, FINALLY Apple has fixed this mess.

Well, all it took was for me to boot my iMac the following day and voila, the entire Windows network is gone AGAIN! One would think it shouldn't be too difficult to see what they changed between Tiger, which worked, and this Leopard mess.

Reader says 10.5.2 doesn't fix problem accessing Leopard from Windows

Friday, February 15, 2008

Adam Radestock says that the 10.5.2 update did not fix Leopard's problem of not being accessible to Windows PCs:

I have been experiencing the same problem as Jochen Bedersdorfer, in that any Windows PCs cannot access my Mac's shared folders and report an error: "The specified network name is no longer available."

This is particularly annoying for me, as I'm the only Mac user in a company full of Mac haters.

I have tried everything under the sun to try and fix this, but to no avail.

I updated to 10.5.2, and cleared out all my shared folders, and started again, but still no luck. I am on an Active Directory Domain, which has worked fine. I think the stumbling block may be that Apple have set Samba up to only authenticate against it's Users list, so when a member on Active Directory tries to log in, it fails.

if how 10.5.2 affects this issue for you.

HyperOffice connects iPhone to email, contacts, calendars

Friday, February 15, 2008

HyperOffice, Inc., has released a public beta of web-based collaboration service that connects the Apple iPhone to corporate email, contacts, calendars, tasks and notes. Using HyperShare, a gateway tool built into HyperOffice, iPhone users can use Outlook and share calendars, contacts, documents and tasks -- both with and without Microsoft Exchange.

The company said that HyperOffice operates as an alternative to Microsoft Exchange, syncing the iPhone email client with Microsoft Outlook.

HyperShare is a one-time download to the desktop. It automatically migrates Outlook contacts, calendars and delivers email to the email application built into the iPhone. The built-in email client of the iPhone doesn't support Exchange, but only supports IMAP, SMTP, and POP3 email protocols.

The public beta also includes a 30-day free trial of HyperOffice.

February 13

Apple says Leopard 10.5.2 addresses AD bug, but other network problems not in bug fix list

Wednesday, February 13, 2008

On Monday, Apple released the Mac OS X 10.5.2 update and the Mac OS X Server 10.5.2 update. Among Apple's list of bug fixes are two cross-platform networking issues, involving Active Directory binding and accessing AFP network volumes. However, many of the widely reported Leopard cross-platform bugs, including problems with browsing and logging onto Windows servers, are not mentioned in Apple's list of fixes.

Apple said that the update fixes problems with binding to Active Domains, which was widely reported with 10.5.0 and 10.5.1. Apple also said that the 10.5.2 update fixes "a hanging issue that may occur when connecting to an AFP network volume." Third-party developer Group Logic has previoulsy reported that Leopard contained bugs in the AFP protocol.

There was one other cross-platform bug fix regarding accessing printers shared with Windows:

Resolves an issue with some printing options, such as landscape orientation, number of copies, two-sided printing, and so forth that may not have functioned with some printers shared by Microsoft Windows.

Missing from Apple's list of 10.5.2 update fixes are the problems related to browsing and/or logging on to Windows network shares, the most widely reported problems by MacWindows readers.

Apple also doesn't mention if the update fixes problems with virtual private networks and the issue of Safari crashing when accessing a Microsoft ISA proxy. Leopard Boot Camp problems are also not mentioned in the bug fix list.

Our first reader reports about 10.5.2 are mixed. whether Leopard 10.5.2 fixed any of these issues for you.

First reader reports on 10.5.2 update: Win browsing fixed, file sharing still broken

Wednesday, February 13, 2008

Our first reports from readers about the Leopard 10.5.2 update describe problems that are fixed and those that aren't. Two readers report that browsing for Windows shares now works, but one reports that logging on to the share is still a problem. Another reader reported that he still can't create mobile directories in Active Directory:

Noah Aboussafy said that share browsing works in 10.5.2, but the file sharing problems is not fixed. He tried most of the suggestions described on our Leopard Tips and Reports page:

Leopard 10.5.2 does not fix the file sharing problem with Windows. I've tried many of the suggestions described at MacWindows, including:

  • Turnning IPv6 off
  • Turnning off, and on and off SMB sharing
  • Editing smb.conf
  • Adding hosts entries
  • Creating a new network location
  • Adjusting the subnet mask
  • Turning off both systems firewalls

10.5.2 will still not connect to SMB shares on my PC, it DOES show up in the side bar now but it simply won't connect and the "connect as" button does nothing.

Jason Lambert also reported that browsing for Windows shares now works with the 10.5.2 update. It also fixed a permissions problem he was having:

I had two specific issues that have resolved themselves since the 10.5.2 update.

1. All of the computers on my network with shares (2 XP Pro, 1 Vista Ultimate, 1 Mac Mini, 1 MacBook) now show up in the left-hand "SHARED" list of the Finder window consistently. Previously, only my Mac shares would consistently show up, even though I always have a Vista share connected on my desktop (showing up as a shared drive icon). With 10.5 and 10.5.1 I would have to choose "Connect to Server" to see these shares because I usually couldn't browse for them.

2. The big issue for me has to do with credentials. My Vista machine contains a large network share with Music, Pictures, and Videos (the default "My Documents" folders). With 10.5.1, even though I entered my Vista admin credentials while using "Connect To Server," I didn't have full write/change access to the root of these folders (the folders even used to show up with the padlock mini-icon on them). After 10.5.2, it appears the credentials are being passed correctly as I can now create folders and files at the root of these directories (and no more padlock).

It's just brilliant to have no-hassle access to my PC-based network with Leopard now.

Jonathan Pittman still can't create a mobile home directory in an Active Directory environment;

I attempted the suggestion that says to go to the search policy and add the specific domain the computer is in. When I click the "+" button to add, it is empty. I only have "Active Directory/All Domains." I do not have my specific ad domain listed. Furthermore, I cannot find anywhere to enter my domain information manually.

Binding to the domain was never a complete problem for me. It would spin and spin and spin, but would eventually bind. I now have Mac OS X 10.5.2. Again, binding is not an issue, but I cannot create a mobile home directory. I had this issue with 10.5 and 10.5.1. Oddly enough, I have another computer with 10.5 that was able to bind and create a mobile home directory.

whether Leopard 10.5.2 fixed any of these issues for you.

Reader says workaround for Boot Camp clock problem doesn't work on Air

Wednesday, February 13, 2008

Ken Krull reported that the suggested workaround of using the rEFIt utility does not fix his Boot Camp clock problem on his MacBook Air:

I can confirm that this does not work in all cases. I have a brand new install of OSX and Vista x64 on a MacBook Air and I use rEFIt.

Currently rEFIt is not loading Vista x64 on the MacBook Air so I must use the 'alt-option' non rEFIt loader to get into Windows. When I go back and forth from Vista to OSX the clock has to be manually reset in each every time. It is possible that if I used rEFIt every time to load Vista that would be fixed, but now I cannot check.

The rEFIt patch for the MacBook Air is in beta. It took like six hours for the author to turn it around and it works great. Input Remapper doesn't work on the Macbook Air but to be fair I haven't had time to catch the author.

February 5

XPlay 3 lets Mac-formatted iPods connect to WMP and Vista Media Center

Tuesday, February 5, 2008

Yesterday, Mediafour released XPlay 3, a major update to the software that lets you use Mac-formatted (and Windows formatted) iPods in Windows, whether on a PC or a Mac with Boot Camp, Parallels, or VMware. Unlike iTunes, XPlay can send multimedia files from the iPod to the PC.

XPlay 3 adds compatibility with Windows Vista operating system, and support for moving videos and photos, in addition to music and playlists, to and from the iPod and Windows. Version three also adds the ability to use an iPod with Windows Media Player 11 and Vista Media Center. As with previous versions, you can also use XPlay with iTunes, or by itself. XPlay 3 can also recover music and videos that an iPod can no longer find, and can automatically convert unprotected WMA files to MP3.

XPlay 3 works with all iPod models except iPod touch and iPhone.

XPlay three is available for US $30 or US $40 for a two-computer license. Upgrades are US $15.

CommuniGate updates flash-based communications client with VoIP; server gets CalDAV support and enhanced iCal integration

Tuesday, February 5, 2008

CommuniGate Systems today announced Pronto 1.5, a new version of the cross-platform communications client based on Adobe Flash. The software delivers, to any flash-compatible browser, email, calendar, contacts, instant messaging, web management, playing music and video, and sharing photos. The same Pronto software runs on Windows, Mac OS X, Linux, and Solaris.

Pronto 1.5 adds the ability to send and receive web-based voice-over-IP (VoIP) calls. The new version also adds a modular widget architecture for custom applications.

Pronto 1.5 is available as a free service at, and also works with the company's CommuniGate Pro email/groupware server. The server is available free for five clients or less, or US$899 for 25 clients.

CommuniGate Systems recently updated the server to CommuniGate Pro 5.2, which added CalDAV support. This enables users with Leopard's iCal 3 to participate in sharing and scheduling calendars and delegations with multiple views, along with Windows and Linux users. Mac users can also use the Mozilla Thunderbird client with the Sunbird extension for CalDAV support.

With the CommuniGate Pro 5.2 server, Mac users can also share calendars with users of Outlook and Pronto.

In addition to the CalDAV calendar standard, CommuniGate Pro server platform continues to support MAPI, iCalendar, and WebCal.

Since it supports MAPI, CommuniGate Pro can be used as an alternative to Micrsoft Exchange Server. It also supports voice, video, e-mail, chat, and other groupware applications. Users have a single identity and secure login for all communication methods. The server is available for Mac OS X, Windows, Linux, and Sun Solaris.

TIP: Workaround for Entourage logon problem

Tuesday, February 5, 2008

An anonymous reader reports a workaround to the Entourage invalid password problem. He use Outlook running in Parallels Desktop:

This might defeat the whole point of running Entourage, but I have found that the authentication issues can be solved by emptying trash from an Outlook client.

I generally get the Invalid Password error when I have deleted too much trash. Too much being more then Entourage appears to be able to handle, but not a number of messages or amount of data I can quantify.

When I get the error I can either clean out everything in the Entourage and MS Office cache and start from scratch, or I can log into Outlook for Exchange in Parallels and empty trash, resolving the issue.

If you've tried this if it worked for you.

Win Mobile bug in Entourage 2004 still in Entourage 2008

Tuesday, February 5, 2008

Richard Kingsley reports that a known bug in Entourage 2004 is still present in Entourage 2008:

Just thought I would let people know that a known bug in Entourage 2004 is still present on Entourage 2008 where the Header for items sent by a Windows Mobile device (or indeed any Exchange activesync device) are not shown in the SENT folder in Entourage.

See Microsoft Knowledge base article 926521.

Pretty annoying bug and pretty poor it was not fixed. (Only cost me £300 to find that out!)

Suggestion for Leopard on Active Directory login problems

Tuesday, February 5, 2008

A reader called Marbil has a suggestion for using Mac OS X Leopard in Active Directory networks:

I am able to bind and login consistently now on 10.5.1. Binding doesn't seem to be the major issue, but logging into the network accounts seems to be the principal issue. Here is my solution:

Before you begin select "Show advanced settings" in the Directory utility. In the Directory utility under Search Policy I clicked the plus sign and added the specific domain I am currently in. By default, the search path is set to All Domains. Selecting the domain I am in resolved the issue for me. After multiple reboots and different test accounts logging in was still possible.

As a test I also unchecked "prefer this domain server" located in the Services tab > Show advanced options > then select the Administrative tab. After a reboot the settings from the search policy tab still held up.

If you’ve tried this suggestion

Reader says clean Leopard install resulted in performance hit for AD access

Tuesday, February 5, 2008

Frank Ong tried a clean install of Leopard. He didn't have the Active Directory binding problems that a lot of reades have reported but did see another problem:

Just thought I'd let you know that a clean install of Leopard up to 10.5.1 before doing any binding did allow me to bind to my Active Directory and get my logon account to work (my user home directory even showed up). But any process accessing my directory (from using file shares to routing a print job to logging on itself) was sooooooo ssslllooowww that I just gave up and took my Mac off of AD.

If you've seen this

TIP: Iomega NAS firmware update fixes Leopard file access problem

Tuesday, February 5, 2008

Daniel Quarte reports that a simple update fixed his Leopard problem with an Iomega network attached storage (NAS) device:

I'd like to contribute to the Mac OS X 10.5 Leopard Cross-platform Issues page. I bought a MacBook yesterday and encounter the same issues as everyone else trying to connect it to my Iomega NAS. After trying most of the techniques offered in your article with no success, I decided to check on the Iomega website and fortunately I found a simple solution: firmware upgrade. This solution will, obviously, not work for everyone, but might save time for those who have the same NAS. This is a link to the Iomega website about the Leopard problem.

January 2008

January 31

VMware Fusion 1.1.1 fixes bugs and adds workaround for Apple bug in Leopard

Thursday, January 31, 2008

VMware has released VMware Fusion 1.1.1, a maintenance update for the virtualization software for Mac OS X. The update fixes 15 issues reported by customers, including several problems with Leopard reported on our VMware Fusion Tips ands Reports page. It also builds in a workaround for a bug in Leopard itself.

Fusion 1.1.1 fixes the problem in Leopard where VMware Fusion crashing when it is launched. (The workaround had been to delete the plist.) The update also fixes a problem with FileVault in which the system could become unresponsive when suspending a virtual machine.

VMware Fusion 1.1.1 also includes a built-in workaround to a bug in Leopard that can cause Mac OS X to freeze. VMware describes it:

As a workaround for Apple bug 5679432 (Mac OS X hang under heavy disk load when unbuffered I/O is in use), VMware Fusion 1.1.1 disables unbuffered disk I/O on Mac OS X 10.5 hosts, even when the user selects Optimize for Mac OS application performance in VMware Fusion preferences.

VMware also identified another Leopard bug, for which there is no workaround:

A bug in the operating system would, in some cases, result in all applications running with root privileges following a upgrade to Mac OS X 10.5.1, instead of how the user originally set them. This would prevent VMware Fusion from reading its own files. This has been reported to Apple to be addressed in a future release.

VMware Fusion 1.1.1 also adds a new feature to automatically remap keyboard command when switching between Mac OS X and Windows. VMware describes it:

For example, VMware Fusion remaps Command -X to Ctrl-X in the virtual machine whether in full screen, single window or Unity. The same remapping happens for Command-Z/-C/-V/-P/-A/-F. Previously, VMware Fusion only did this remapping in Unity mode.

If you've tried VMware Fusion 1.1.1 if it fixed (or caused) any problems.

Parallels update fixes minor bugs with Tiger Security Update and Linux

Thursday, January 31, 2008

Parallels has released Parallels Desktop Build 5584, a minor update to Version 3.0 that fixes a problem with Apple's Security Update 2007-009 for Mac OS X 10.4.11 Tiger. The Security Update prevented drag-and-drop and copy-and-paste between Windows and Mac OS X.

Build 5584 also fixes a problem with Linux where it could not initialize 1600x1200x24 default resolution. This occurred with Xorg 1.3.0 in newest Linux distributions such as Ubuntu 7.10, Fedora Core 7, Red Hat Enterprise Linux 5 and others.

For more info on Parallels Desktop, see our Parallels Desktop Tips and Reports page.

If you've tried Build 5584

TIP: workaround for Boot Camp clock problem

Thursday, January 31, 2008

Andrew Abyzov found a way to use an open source utility to work around the Boot Camp problem the causes the Mac clock to reset when rebooting into Mac OS X Leopard. He uses an open source utility called rEFIt, which makes it easier to boot between Mac, Windows, and Linux using Boot Camp. (The EFI chip is what Intel Macs use to boot, as opposed to the BIOS chip of Windows-based PCs.)

Abyzov found a way to use rEFIt to solve the Boot Camp clock problem:

There is a way to set EFI time to local time. I have installed rEFIt to have dual booting. There, in the start screen, you have an EFI console. Using this console, you can type the "timezone -s 01:00" to set your Mac time zone to GMT+1. But this time zone does not affect BIOS (and Windows). So then you have GMT+1 in Mac and GMT+1 in Windows.

If you've tried this suggestion

TIP: Workaround for Entourage logon problem: keeps asking for password ("Invalid Password")

Thursday, January 31, 2008

Kenny Michelsen sent in another workaround for the Entourage 2004 problem of the password dialog continually reappearing with the error message "Logon failure: unknown user name or bad password."

Michelsen's tip:

You can usually solve this problem by entering the username with an "_" instead of "@":


Somehow Entourage can logon successfully with user@domain.xx, but forgets the logon after 10-15 minutes.

If you've tried this suggestion

January 28

Microsoft dropped direct Palm syncing in Entourage 2008; BlackBerry, Win Mobile users may also have issues

Monday, January 28, 2008 [Updated January 30]

[Note: This story has been updated. A Mark/Space spokesperson had originally confused BlackBerry and Palm issues. We have since contacted Mark/Space, Microsoft, and PocketMac for clarification and have corrected errors.]

Some owners of BlackBerry, Palm, and Windows Mobile devices found that after upgrading to Office 2008 they could no longer sync with Entourage in the manner had before. In Office 2008, Microsoft is no longer supporting direct syncing of Entourage with Palm devices; All Entourage handheld syncing must be done through Apple Sync Services. Users of Blackberry and Windows Mobile devices may also run into issues, depending on the syncing software they are using....

More on disabling SMB signing to fix Leopard file copy problem

Monday, January 28, 2008

Maarten Vink confirmed a suggestion for the Leopard problem of being able to log on to a Windows share but not copy files:

I had the problem described here with Mac OS 10.5.1 and a Windows 2003 server. Connecting to shares mostly worked, but reading and writing files almost always failed completely or created 0-byte sized files. The fix suggested by Duncan Maclay (disabling SMB signing on the server) resolved this.

We note that Duncan Maclay's suggestion involoves creating a Group Policy object (GPO) on the server and disabling SMB signing. Microsoft describes how to do this in a downloadable document called Connecting Mac OS X 10.3 and Higher Clients to a Windows Small Business Server 2003 Network. See the section called "Disable SMB Signing on the Server."

Restart helps when Leopard disconnects Win shares

Monday, January 28, 2008

Michael May agrees that restarting helps with Leopard file sharing problems. His problem is that Leopard disconnects a Windows share and can't log back on:

Yes, I am getting a similar SMB problem to the one others are reporting: I'll come back to my desk to find the SMB share has disconnected, then when I try to reconnect, I get: Connection failed ... The server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again." Rebooting does the trick, but nothing short of that: Log out/in, or relaunching Finder does not help. I have encountered this just in the last few days, so it's not Leopard in general, but must be one of the security updates or something else.

Reader agrees, security update causes Leopard ISA Proxy Safari crash

Monday, January 28, 2008

Charles Burton corroborated a previous report that the ISA Proxy Safari/Leopard crash may be caused by a recent Leopard security update:

I am experiencing the anomaly of Safari crashing when our ISA proxy settings are in place in the OS. This only began recently therefore I would affirm that it is likely a security patch that has caused this issue. My Tiger machines are operating normally but the Leopard machines crash Safari. Other Internet access applications like Apple Update function normally.

Suggestion for Tiger "Cannot Fix Alias" file sharing browsing error over AirPort

Monday, January 28, 2008

Jon Tucker forwarded a suggestion for Mac OS X 10.4 Tiger's "delete alias/fix alias" file sharing problem. We have other suggestions on our Tiger Tips and Reports page. Tucker's suggestion is specific to wireless networks:

I posted this in the Apple forums related to the problem I was having with sharing a USB-drive via Airport Express (Mac OS X (10.4.11):

I lose my connection to the USB drive that I have connected to my Airport Extreme. And when I try to reconnect by going through Finder, I get the dialog: The alias "<server>" could not be opened, because the original item cannot be found. There are then options to Delete Alias, Fix Alias, or OK I notice that under /Volumes, a new directory gets created with the server name showing up. There isn't anything in it…


When using 10.4 (Tiger), you cannot connect to the router/USB-drive via the network connection (Finder Network path or Connect to Server). You MUST use the Air Disk Utility to connect to the router/ USB-drive. So, start AirPort Disk Utility, check all the boxes. Then up on the task/menu bar on your Mac, you should see the AirPort Disk icon. Click that, then on the router name, and then authenticate however you have that setup on your router via the AirPort Utility.

NOTE: The ability to Connect to Server is available in 10.5 (Leopard).

January 25

ExtremeZ-IP 5.1.2 further addresses Leopard compatibility

Friday, January 25, 2008

Group Logic has released ExtremeZ-IP 5.1.2, an update to the Windows-based high-performance AFP file and print server supporting Mac clients. The new version also updates the Dashboard widget called Zidget for browsing and accessing AFP print and file servers. The company said that the update adds further compatibility with Mac OS X10.5 Leopard clients as well as other enhancements aimed at ease-of-use.

In November, Group Logic released the 5.1.1 update, which also addressed Leopard compatibility issues.

Group Logic said that the Leopard AFP client still has issues with AFP servers, and that the company is continuing to work with Apple to fix issues in Apple's AFP client.

Group Logic said that ExtremeZ-IP 5.1.1 is the only Windows-based server solution to properly support all Mac OS releases from Mac OS 9 to Mac OS X 10.5. Microsoft has so not issued a Leopard update for its AFP server, Services for Macintosh.

The update is free is available to customers with an active Maintenance and Support Contract.

Restarting Leopard provides relief from file sharing woes...

Friday, January 25, 2008

Jason Wood reports that restarting Leopard provides temporary relief from Windows file sharing problems.

I was just reading the reports you have of people who cannot connect to Windows servers with Leopard. I thought I'd let you know that I have the same problem and rebooting seems to help--usually. Very unusual.

If you've tried this

...and so does a clean install

Andy Peat in the United Kingdom said fixed his file sharing issue with a clean install of Leopard:

I too have had real problems with this, tried all the possible fixes on the net WINS, DOMAIN network configs, absolutely nothing. This machine was an upgrade from 10.4 I did a clean install on a Mac at work and all the windows shares popped up like a dream. So for me it looks like it could be an upgrade account issue.

If you've tried this

Reader says command-line Leopard file browsing fix works, but not always

Friday, January 25, 2008

Bill Paulson said the command-line fix listed on our Leopard Tips and Reports page improved the problem with Leopard not seeing Windows servers, though not completely:

I'm on a very large network, and Leopard's always been very flakey about displaying Windows shared drives.

I tried the fix at your site, adding:

name resolve order = lmhosts bcast wins

to the /etc/smb.conf file.

As best I can tell, this has improved the behavior. Prior to doing this, I never saw the full list of more than 500 workgroups within Alcaltel- Lucent. After doing this, it usually shows the full list, though not always.

Another Leopard problem with Win servers; shares turn into aliases

Friday, January 25, 2008

Chris Pope reported another odd problem with Leopard file sharing with Windows server. It sounds similar to the reported problem of being able to mount servers and not being able to copy files. Except in this case, the shares turn into inaccessible aliases...

Leopard AD binding: success with a type of login after security update

Friday, January 25, 2008

Earlier this week, we had a report that a recent Leopard security update was the cause of problem with ISA proxies. Today, James Perih says that the recent security update helped Leopard's Active Directory binding issues with a certain type of login...

January 23

Leopard 10.5.2 will fix AD bugs

Wednesday, January 23, 2008

A reader name Jay reports that the current unreleased beta of Apple's planned Mac OS X 10.5.2 update fixed Leopard's Active Directory bugs:

I can confirm that on any Mac running Leopard Client version 10.5.1, I have had a high failure rate in binding to AD. The common error message is "You have provided an incorrect username and/or password."

AD bind works flawlessly on Tiger. However, I have downloaded the Delta release of Leopard Client 10.5.2 from Apple Developer site and the sucess rate is virtually 100 percent. I have reported this AD feedback to Apple. So clearly, Apple is aware of the AD issues and has updated DirectoryService as part of the 10.5.2 update. I have not had to make any changes to AD, permissions or user authentication.

As to when 10.5.2 GM [golden master] will be publicly released is still unclear.

Tips for Active Directory binding with Leopard

Wednesday, January 23, 2008

Fabien Hory shared a couple of tips for binding Leopard to Active Directory:

Here are a few tips I discovered for Mac OS X 10.5 AD integration.

First of all, if your computer already exists in AD, ask your admin to remove it before trying to reintegrate it and wait until the replication is complete (ask it to your admin).

Another tip that worked for me : after binding the mac to AD, I wasn't able to login with an AD user. To solve it, I had to uncheck the "create a mobile account" in the AD configuration DialogBox.

If you've tried these suggestions

TIP: VMware Fusion conflict with FileVault and Workaround

Wednesday, January 23, 2008

A VMware spokesperson told us that a conflict with FileVault encryption feature is what is behind Fusion's problems with Leopard. Readers have previously reported a problem with VMware Fusion crashing in Leopard.

David Sorkin was told the same. He was using FileVault and received this workaround from VMware...

Success with the command line fix for Leopard file browsing problems

Wednesday, January 23, 2008

John McGrath reports that the suggested Terminal command fixed his problems with Leopard's Windows file browsing:

I tried the command line fix. So far this seems to have worked. None of the other fixes stuck.

Security update may be behind Leopard's Safari and Software Update with ISA proxies

Wednesday, January 23, 2008

Andrew Kingdom said that a recent security update is the cause of Leopard's problems with ISA proxies, which causes Safari and Software update to crash:

I've further tracked down the culprit with the issue I previously reported. It appears as soon as OS X "Security Update 2007-009" (1.1) is installed, not before.

Recently, a reader reported that reinstalling Leopard made the problem disappear. This would be the case if the bug is with the Security Update, as the reinstall would erase the update.

If you can confirm or refute that the Security Update 2007-009 is the cause of the crashes with ISA proxies

NTFSready shareware removes bad characters from folders

Wednesday, January 23, 2008

Developer Sascha Merg released a shareware utility for Mac OS X called NTFSready. Merg writes:

I am an independent software developer on Mac and Windows. I just finished this little program to check the Mac hard drive for restricted characters that cause problems with the NTFS filestructure. You can rename all problematic files and folders automatically.

NTFSready is a little tool to avoid problems with bad characters like ?, <, >, ", |, \, :, / in the filestructure when networking between Mac OS X and Windows.

NTFSready lets you find these restricted characters and delete them from your filestructure before you copy them onto an NTFS drive.

Merg says the software is useful when using Paragon Software's NTFS for Mac OS X (US$30), which enables Mac OS X to read and write storage media formatted in Microsoft's NTFS file system. Mac OS X provides only read access to NTFS devices, such as external hard drives, but cannot write to NTFS. NTFS for Mac OS X is a driver than enables Mac OS X to access NTFS natively.

January 21

RocketStream ships cross-platform, high-speed file transfer software

Monday, January 21, 2008

Last week at Macworld Expo, Rockestream, Inc., released Mac versions of RocketStream, a software-only file transfer acceleration solution that can move files up to 200 times faster than an FTP file transfer. This first Mac release is called version 1.2. RocketStream released Windows versions last year.

The company said that a 10 GB file can be moved between Tokyo and Angeles in 14 minutes instead of the 22 hours it would take over the Internet.

"Our biggest competitor is Federal Express," said a spokesperson.

The company said that RocketStream can be one-twentieth the cost of hardware WAN accelerators and is as faster or faster.

RocketStream uses a modified UDP protocol or its propriety PDP protocol to get around the latency that is built into TCP/IP communications. This latency grows with longer distances, resulting in small bandwidth utilization. RocketStream yields much higher bandwidth utilization than FTP transfers. RocketStream file transfers are reliable, according to the company, with checks on all received data.

RockStream file transfers also provide lossless, on-the-fly compression and encryption. The software also includes automation features, such as synchronization and the ability to check a server for new versions of a file.

The software can work in a client-server configuration or a point-to-point configuration. There are three configurations of the software available for Mac OS X Tiger and later and Windows 2000 and later:

  • RocketStream Uplink, a client for uploading and downloading
  • RocketStream Station, a client with a limited server, for both sending and receiving on a workstation
  • RocketStream Server, a full multithreaded server with administration functions

Each of these is available in an Express and a Pro version.

RocketStream plans produce a Linux version of the server in the near future.

TIP: Fix Leopard ISA Proxy crashes with a reinstall

Monday, January 21, 2008

Vincent Kroll solved his problem with Leopard/Safari crashing with ISA Proxies by reinstalling Leopard in a particular way:

I've had the same problem. But after reinstalling the system software (while the Macs are connected to the affected network) with system archiving options, my problem was solved. I've reinstalled 5 Macs (3 Mac Pro and 2 iMacs 24" Mid 2007), all these Macs are running fine now. Strange, but it works.

If you've tried this

More descriptions of Boot Camp FAT drive bug; a theory on the clock issue

Monday, January 21, 2008

Readers continue to report Boot Camp FAT partitions not appearing when you startup with the Option key down, and the possibly related issue of the Mac's clock being reset.

Graham Ellison, of Belfast, Northern Ireland, describes the startup bug:

I have the problem, too, where the XP icon does not appear at startup when using Boot Camp. I formatted the Windows partition as FAT32, 15GB. The only way I can select to boot into Windows is through the startup drives icon in preferences. The machine is a new MacBook SR, running Leopard with latest update.

James Dwyer, who previously reported the FAT problem, has a theory as to why the time resetting isn't always seen:

Another addition to my report, if of interest: I have now also seen the date on Mac OS being reset by the Boot Camp process. I think this has only happened once to me, but it could be that the Apple time server corrected problems before I noted them earlier. This "self healing" may not have happened this one time because I now require a password on my WiFi network (see below).

Another novelty is that Mac OS no longer seems to remember the password to my wireless set-up via Airport, but Windows does!

I have increased RAM on my machine and expect to use Parallels with the Boot Camp machine, so my problems will probably change now. 4GB memory does, in any case, make a huge difference in the performance of Parallels.

Jeff reports:

I am experiencing the same problem. No Windows startup disk icon when holding down Option on a new Santa Rosa MacBook (installed XP SP2). I cannot confirm the clock bug yet.

Macworld Expo Special Coverage, January 17

VMware previews future Fusion build with OS X Server virtualization

Thursday, January 17, 2008

At its booth at Macworld Expo this week, VMware is previewing a future version of VMware Fusion that is running Mac OS X 10.5 Leopard Server in a virtual machine, on a Mac. Although VMware's virtual machines can be used on the Mac and Windows versions of it virtualization software, a company spokesperson said that Leopard Server virtual machine will only run on Apple hardware. VMware did not announce a ship date for the new version...

Parallels supports VPN Tracker for VPN link in Windows

Thursday, January 17, 2008

Yesterday, Equinux and Parallels announced that the two companies have been working together to make Parallels Desktop fully compatible with Equinux VPN Tracker 5 for Mac OS X. Equinux said that any Windows application running in of Parallels Desktop can connect to remote sites through the virtual private network connection provided by VPN Tracker. VPN Tracker 5 is a universal IPsec VPN client for Mac OS X, supporting over 300 VPN gateways and servers.

(See our Parallels Desktop Tips and Reports page for more on Parallels.)

Cross-platform Font Server gets Active Directory compatibility

Thursday, January 17, 2008

Insider Software this week shipped Font Agent Pro Server 2.5 if its font server and FontAgent Pro 4 for Mac, new versions of its font server and Mac font management client. Active Directory and Open Directory integration are among the new features of the server Mac client updates. A simple interface in the administrative software displays the user directory, which can be used to manage the fonts distributed to different users and groups.

Macworld Expo Special Coverage, January 16

Click here for yesterday's cross-platform news from San Francisco.

Moka5 releases LivePC Beta for Mac, mobility for cross-platform VMs

Wednesday, January 16, 2008

At Macworld Expo in San Francisco yesterday, Moka5 released a free public beta of Moka5 for Mac, a Mac OS X version of software for automatically distributing and updating virtual machines over a network or distributing via USB storage device, including flash RAM. The release version will be available during the second quarter. The beta is compatible with the company's Windows and Linux versions...

Company previews iTornado, plug-and-play Mac-to-Win file transfer device

Wednesday, January 16, 2008

Data Drive Thru is previewing its iTornado cross-platform, high-speed file transfer device this week at Macworld Expo. iTornado is a micro computer in a hand-held device that automatically turns on when you plug in one of its retractable cables into a computer's USB port. iTornado enables one-step, peer-to-peer file transfer without installing any software on the Mac and without any configuration. A small driver is installed in Windows.

When plugged in, iTornado appears as a hard drive to the computer. The user opens the drive and launches the iTornado software. A split-screen window appears showing the files of the Mac and the Windows PC. The user can drag files and folder between the panes to move files between the two computers. (The two computers can also be two Macs or two Windows PCs.)

A company spokesperson said that iTornado can move 25 MB per second, or one and a have gigabytes in a minute.

Describing iTornado works, the company spokesperson likened it to the Mac's target disk mode feature, the ability to appear as a hard drive to another Mac connected to another Mac with a FireWire cable.

"Think of it as target disk mode, without rebooting, using USB2," she said.

iTornado is bundled with a copy of PC Eraser software, Windows software that can complete erase files from Windows based PC computers to US Government Department of Defense standards. PC Eraser will completely erase personal information on an old PC that the user is donating or discarding.

iTornado will ship in March for US $80. A Windows-only version called Tornado is available now.

Two new utilities convert PDF to Word 2008, graphics formats

Wednesday, January 16, 2008

Two companies have unveiled new PDF converters for Mac OS X. Ricosoft announced the upcoming PDF2Office Personal 4.0 for Mac OS X, a PDF-to-Word converter plug-in for Microsoft Word, including Word 2008. Docudesk released deskUNPDF Professional for Mac, the company's first Mac version of its utility for convering PDF files to a variety of document and image formats.

PDF2Office® Personal v4.0 for Mac OS X will be a major upgrade to version 3.0 when it ships in March for US $59. The company said that Version 4.0 will add over 120 improvements, many designed to support Office 2008. The new version will also continue to support older versions of Word. The new version is also fully compatible with Mac OS X 10.5 Leopard and is a universal binary for native Intel and PowerPC support.

PDF2Office imports the layout and embedded information of a PDF and recreates it in a Word file. It automatically recreates the PDF documents layout, paragraph formatting, columns and tables, and headers and footers. It also applies styles and places graphic elements, all automatically.

In the new version, the Reconstruction engine has been enhanced to improve the resulting layout of paragraphs, tables, columns, and graphics. Version 4 also improves the speed of the conversion process. The font substitution engine is adds a feature allowing the user to specify a specific font for fonts that could not be matched. The new version also adds the ability to convert static forms and password-protected PDF documents.

Docudesk's deskUNPDF Professional for Mac (US $70) is now available, as is a free trial. The new Mac version has the same features as the Windows version, including the ability to convert PDF documents to a variety of document, web, and image file formats.

deskUNPDF for Mac can extract table information into Excel (.xls) and comma-separated files. It also can convert PDF files to Open Document Format (.ODT), HTML and xHTM, XML. deskUNPDF for Mac supports several graphics formats, including Scalable Vector Graphics (.SVG), BMP, PNG, TIF, and JPEG. It also allows a user to change a font type, size, or color during the conversion process. The utility can convert a single PD File or batches of files.

deskUNPDF is a universal binary, native to Intel and PowerPC systems.

FileWave announces version 3.5 of software deployment suite

Wednesday, January 16, 2008

FileWave, Inc., has released FileWave 3.5, a new Mac OS X version of its software management tool for Mac OS X, Windows, and Linux systems. FileWave can distribute, install and configuring operating system upgrades, applications, security patches, and other data on cross-platform networks. The new version adds compatibility with Mac OS X Leoaprd and over 300 improvments, according to the company.

Among the new enhancements are increased performance, user interface improvements, and the ability to mass deploy the FileWave Client on first-time installation.

Macworld Expo Special Coverage, January 15

Steve Jobs' Macworld keynote announces Win-compatible products but snubs Microsoft

Tuesday, January 15, 2008

By John Rizzo

At his keynote address at Macworld San Francisco this morning, Steve Jobs announced products and updates that can by used or shared by Windows and Mac users. But he gave little time to a major product launch from Microsoft, just barely mentioning today's rollout of Office 2008 for Mac.

While Jobs spent much of the keynote on consumer products (updates to iPhone and Apple TV, and the launch of iTunes movie rentals), he did announce a couple of Mac hardware products. Most notable is the MacBook Air, Apple's first ultraportable notebook.

The thinnest notebook on the market, and without an optical drive, the MacBook Air includes software that can wirelessly access the optical drive in a Windows PC or a Mac. Users can install Mac software onto the MacBook Air by inserting the installer disc into a Windows PC's drive. Apparently, Windows does not need to run the software on the disc, since the MacBook Air can access and control the PC's drive...

Microsoft releases Office 2008 with new Win compatibility features, but macros are gone

Tuesday, January 15, 2008

By John Rizzo

Microsoft today released Office 2008 for Mac, the first version of the office suite to be native to Intel Macs. The version features improved reliability with Exchange Server, support for Office 2007 for Windows file formats, and a graphics engine that is the same as the one in Office 2007.

Although there are improvements in Windows compatibility, the dropping of support for VBA macros will force some users in cross-platform environments to stick with Office 2004. Mac users can open files containing macros but cannot run the macros. A Microsoft spokesperson said that the company recommends...

January 14

VMware beta utility converts VPC7 virtual machines

Monday, January 14, 2008

VMware has posted VMware Importer Beta 2, and new prerelease version of a utility to converts third-party-created, Mac-based virtual machines to run under VMware Fusion. This new version can convert virtual machines created by Microsoft Virtual PC 7 for PowerPC Macs to run under VMware Fusion on Intel Macs. The Virtual PC 7 virtual machines can be running Windows 2000 Service Pack 4, Windows XP Service Pack 2, or Windows Server 2003.

As with the previous version, VMware Importer Beta 2 can also import virtual machines created by Parallels Desktop running Windows 2000, XP, 2003 Server, and Vista.

Last fall, we reported a method (somewhat complicated) of salvaging the copy of Windows used in Virtual PC for use with Boot Camp, Parallels, or VMware.

TIP: Connecting Vista to AirPort network

Monday, January 14, 2008

C. Cantu sent us an update to our tutorial on connecting Windows PCs to an AirPort network. The tutorial described Windows XP; Cantu said that it's slightly different for Windows Vista:

My girlfriend just purchased a PC laptop with Windows Vista. My house has 2 G4's on an AirPort Express. The PC was receiving the AirPort signal but wouldn't go online. She spent almost 2 hours with the HP tech guy until he just disconnected the call. However I googled "using pc with airport" and the MacWindows AirPort page (airportpc.html) was the first listing. We followed the directions, but with Vista it's a little different. You just follow the Vista wizard for connecting to a wireless network. When it asks for the code key you just enter the hex key from the Mac as it says on your page. It worked on the first try!

iPhone problem with Exchange Server and workaround

Monday, January 14, 2008

Dave Loverink reports a problem with iPhones and Exchange Server that results in the disappearance of the Deleted Items folder. He also reported the workaround:

I wanted to pass along this information about a problem with iPhones accessing Exchange Server mailboxes. There is a partial workaround included.

We recently encountered a problem where items in a user's Exchange server-based Deleted Items folder were disappearing. One minute there would be a few hundred items in the folder and the next minute less than 20. We were able to use the Outlook "Recover Deleted Items" tool to retrieve the items. However, anywhere from a few minutes to a few hours later, they would disappear again...

Another workaround for ISA Proxy problem in Leopard

Monday, January 14, 2008

Andrew Kingdom has the problems with Leopard's Safari crashing with Microsoft ISA Proxy connections. He also sees the problem with Software Update. Other browsers don't seem to have the problem:

I have both Safari and Software Update crashing under Leopard (10.5.1) when they attempt to authenticate to Microsoft ISA Server 2006 (version 5.0.5720.100) or Microsoft ISA Server 2004 (version 4.0.2163.213). They are crashing with proxy authentication, not authentication on a website (it's not even getting as far as the Internet).

Firefox, however, works fine. I also tried Microsoft's ancient Internet Explorer 5.2.3 for Mac, which works fine. So it seems to be Apple's own authentication that is crashing when confronting MS ISA proxy. Ironically this also means Apple isn't receiving crash reports from us (as they would have to go through the same proxy).

This crash occurs on the Intel Mac minis I'm testing, both when they are bound to Active Directory, and also unbound. It doesn't occur with a direct Internet connection (no proxy).

There are other workarounds on our Leopard Tips and Reports page.

Workaround for Leopard write problems to Windows shares

Monday, January 14, 2008

Duncan Maclay offered a workaround for the problem where Leopard can't write to volumes via SMB even though they can connect. (See also here.) His workaround:

In the interim I have resolved the issue. It has to do with SMB signing on the server. In order to get the permissions to work properly, you have to create a GPO on the server. This appears to a new development under Leopard which was not *necessarily* the case under Tiger.

If you’ve tried this workaround if it worked.

Joel Farthing describes the problem:

I have the same problem as the reader who reports being able to read files on windows network shares but not save. Creates a file with 0 bytes. If a solution becomes apparent, I'd appreciate hearing about it. Thanks.

Ville Vartiainen said "I have exactly this problem too. I hope there is a fix very soon!"

Marek Absolon said "I have the same problem."

Readers verify and correct DNS command-line configuration fix for disappearing Win shares in Leopard's sidebar

Monday, January 14, 2008

Two readers verified a command-line fix we reported for the Leopard's Windows share browsing bug. Neal Tobochnik, who previously told it didn’t work, got it to work with a small corretion:

Actually I finally got your tip to work. You have to turn off and on file sharing in the Sharing panel not the Network panel. Also in the Sharing Panel options you have to check the SMB option.

Max Minkoff also reported success:

Wow! I just tried this and it worked immediately and fantastically. I can't confirm that things don't go in and out, as I've just done it a few minutes ago, but it was really a charm.

Now if I could just get my VMWare Win XP machine to see the servers also... But I'll keep looking.

Reader says "no go" to NETBIOS change to solve Windows sharing issue

Monday, January 14, 2008

Tom Hughston reported that "The NETBIOS name change to an 8 alphanumeric name did not solve the problem." That problem being Leopard's problems with Windows file browsing.

January 11

Parallels releases beta server virtualization for Mac and Win

Friday, January 11, 2008

Parallels has released a beta version of Parallels Server, the company's first foray into the hypervisor-powered server virtualization market. Parallels Server is the first server virtualization software to run on Mac hardware, including Apple's Xserve. It also runs on x86 server hardware that supports 64-bit Windows or Linux.

The company said that Parallels Server supports over 50 different guest operating systems. On a Mac, the Parallels Server beta can run Mac OS X Server 10.5 Leopard. With the release of Leopard Server last October, Apple for the first time allowed users to run a Mac operating system in a virtual machine. However, the Leopard Server Licensing agreement does not allow running the OS on non-Apple hardware.

Parallels Server also runs on the company's hypervisor, a small parcel of code that enables multiple virtual machines to run without a host operating system.

Server virtualization is a growing trend, as it enables enterprise sites to consolidate servers, reduce hardware and energy costs, and centralize and automate server lifecycle management. Hypervisor technology was pioneered by VMware, and big names such as Microsoft, Oracle, Citrix, and Sun are getting into the market. Parallels intends to find its niche in server virtualization by aiming Parallels Server at small and medium businesses and at departments of larger enterprises. The company said it would do this partly by providing easy-to-use management tools, such as the Parallels Management Console, for the deployment of virtual machines.

Last month we reported that a startup company had released a beta of Moka5 Engine, the first Mac software for automatically distributing and updating virtual machines over a network. On Macs, Moka5-distributed VMs run in VMware Fusion.

People interested in beta testing Parallels Server can register at

For coverage of Parallels Desktop, see our Parallels Tips and Reports page.

MacWindows Exclusive: CrossOver price drop for Macworld week

Friday, January 11, 2008

Starting on Monday, January 14, CodeWeavers will drop the price of CrossOver to US $40 for the duration of Macworld Expo. CrossOver runs Windows applications on Mac OS X without the use of Windows. It normally retails for US $59.95.

The special promotion is only available at the CodeWeavers web site and only available next week starting Monday morning through Friday night (January 18). No deal codes or permissions are necessary to receive the discounted price.

Earlier this week, we reported that CodeWeavers would be releasing a gaming-optimized version of CrossOver.

(For more coverage of CrossOver Mac, see our CrossOver Reports page.)

nVidia driver fixes an odd Boot Camp dual-monitor problem

Friday, January 11, 2008

Richard Zalan reports a strange problem with using a second monitor with Boot Camp 2.0 on his MacBook Pro.

It didn't cross my mind that my 23" Cinema display would cause any problems on the Windows part. The problem started when I've re-booted to Mac OS and then back to Windows. I could not start Windows now at all.

After some experimenting with starting up into Windows, I've discovered that, when I tried to boot-up with the power cord plugged in (yes, the power cord!) Windows would not start up at all. My other attempt was without the cord, (not on purpose mind you), and Windows miraculously started on. At first, I couldn't believe that the power cord could make any difference to the start-up procedure, but after few other try-outs, it became clear that this was the only variation between my start-up attempts.

The link to the Apple's nVidia drivers at MacWindows, helped with my problem. After installing the drivers everything seams to work ok. Starting into Windows is not an issue any more.

Entourage Address Extractor 1.5 adds Exchange support

Friday, January 11, 2008

Softhing has released Entourage Entourage Address Extractor 1.5.0 (US $15, free update), a new version of the OS X application for exporting email addresses and names from Entourage email messages. Entourage Entourage Address Extractor can export to vcards or to a tab-delimitted text file. The new version adds support for Exchange Server accounts and adds XML as an export option. Version 1.5 requires Mac OS X 10.5 Leopard.

January 9

NETBIOS name: Another theory and suggestion for Leopard File browsing

Wednesday, January 9, 2008

David Cohen (who writes for has another theory and suggestion about Leopard's problems with Windows file browsing:

You have plenty of suggestions for fixing the Leopard Windows sharing issue, that I see are all a bit hit or miss. I think the reason for this is because a lot of the things people are trying are fixing the real root issue by accident.

The Leopard advanced network settings has a WINS tab, and in this there is a NETBIOS name field. This is auto-generated by Leopard - it looks like it uses the MAC address to generate it. However, if what is put in there is not compliant with the NETBIOS settings of the Windows network you are connected to, then browsing will not work, because the WINS server will not acknowledge the WINS requests coming from Leopard.

The actual NETBIOS name requirements supported vary depending on the flavour of OS running on the WINS servers on the network. I would suspect the best route to success is to use the most basic NETBIOS name requirements, back from the old Windows NT 4.0 days - stick in no more than an 8-character alphanumeric into the NETBIOS field, and all Windows browsing will be restored.

I had two Leopard machines, one which would browse and one which would not. The browsing one had an 8-character WINS setting, and the non- browsing one had a MAC address in the WINS field. Removing the MAC address and putting in a simple word in the WINS field IMMEDIATELY reinstated browsing.

If you've tried this if it worked.

Readers says Terminal DNS edit doesn't fix Leopard file browsing

Wednesday, January 9, 2008

Neal Tobochnik reports that Wednesday's suggestion to use a Terminal command did not help Leopard's problem with browsing for Windows shares:

I followed Keven David's suggestion. It worked until I rebooted the computer. Repeating the procedure did not help. BTW you must change file sharing from the share control panel not the network control panel.

Reader's Leopard can log onto Win server but can't copy files

Wednesday, January 9, 2008

Duncan Maclay can get onto his Windows server from Leopard, but has the previosly reported problem of copying files to Windows drives:

I can mount all my shares on a wide selection of win2k and XP boxes, my NAS and indeed on the Win 2003 server. What's more I can read, open and close files on any of them no problem. So far, so good. But here's the thing: I cannot save on the Win 2003 server. When I save, it creates a file, beachballs around a bit, bleats about privileges (despite me being logged on to the server with an admin account) and leaves a file on the server with the right name and 0 bytes in it. I am tearing my hair out.

If you've seen this

Vista accessing Leopard sensitive to case

Wednesday, January 9, 2008

A reader called Ed had the known problem of accessing Leopard files shares form Windows Vista. He took a suggestion for the reverse (Macs accessing Windows), but it worked:

I was unable to authenticate to my file shares on Leopard 10.5.1 from Windows Vista Ultimate. Received eDSAuthFailed messages in my samba log on leopard. I solved these problems by using MACHOSTNAME\accountname instead of using machostname\accountname as was suggested on your website.

If you've seen this work

Reader says Leopard AD binding fails during step 5

Wednesday, January 9, 2008

Mark Staben is another reader whose Leopard Macs can't bind to Active Directory. He sees the same error message as another reader did:

I can't believe this isn't fixed yet. With regard to Rob Groome's "unexpected error," "Unable to access domain controller. This computer is unable to access the domain controller for an unknown reason."

This is exactly what I get when I attempt to bind. It happens at Step 5 during the binding process. It worked perfectly in Tiger.

I have about 100 machines waiting for Leopard and I bought the licenses the day it was released. Unfortunately, those machines will be sticking with Tiger until this is fixed.

Boot Camp FAT32 problem and clock may not be related

Wednesday, January 9, 2008

A number of readers are adding to the reports of the Boot Camp 2 problem in which a FAT32-formatted partition icon does not appear while holding Option key while booting. Several users also reported this problem accompanied by a problem of the Mac's clock being changed.

Andrew Weeks thinks the clock issue is related to the Option-reboot process rather than strickly Boot Camp:

Yep, seeing the same problem. Everytime I reboot (and hold Option key) only get Mac OS X HD access. Have also noticed just today that clock is changing every time I reboot holding the Option key. I formatted to FAT32 primarily for file transfer.

Andrew Abyzov found some info on the web about the Boot Camp clock issue that implies it isn't related to the FAT32 problem:

I also have the clock problem. It seems, that Mac OS supposes that the system clock is set to UTC, when Windows thinks it's local time.

By the way, there is some information about it in Internet (here and here.

Keith Olsen ruled out partition size as cause of the FAT32 problem:

Yes , happened to me as well. I thought it might be the size of the partition I was trying to use so dropped it to 20 gig and still got the same thing. Finally used NTFS and it's all good. I use the the beta version using FAT32 and that works fine.

Jim Dwyer notes that it's only the Windows on the Boot Camp partition, but that Windows on a CD is okay:

I received a MacBook 2.2GHz for Christmas and installed Windows XP with Boot Camp. Even after several reinstalls I do not see the option at start-up for a Windows start-up Disk but only the Mac OS X start-up disk appears. (The Windows XP installation disk does appear, so it would not seem to be a Windows ID problem.)

Another take on the Entourage Casablanca problem

Wednesday, January 9, 2008

Bruce McIntosh is seeing the previously reported problem with Entourage/Exchange reverting to the Casablanca/Monrovia time zone:

I, too, have experienced this problem. I am trying to sync a PC at work with Macs at home and a Treo. The Treo syncs OTA via Exchange (most of the time). The Macs at home sync with each other via .Mac. Outlook communicates with Entourage via Exchange. Entourage syncs (using sync services) with iCal, which syncs with .Mac, which syncs the Macs at home.

All this works, except somewhere along the line Outlook entries change to GMT-0, Monrovia/Casablanca. There is no way to stop it and editing the entries doesn't help as they simply revert back to Monrovia.

Is there some way to turn-off time zones in Outlook, or Entourage, or Exchange? Time zones can be turned off on the Treo and in iCal, but that does not seem to affect anything.

I've tried using Snerdware's Groupcal, which seems to work but causes a proliferation of calendars and duplicated entries, so after a week of use is not terribly satisfying; nor does it seems very reliable. Still searching for the holy grail of reliable data syncing.

If you can shed some light

January 7

MacWindows Exclusive: CodeWeavers to release game-optimized version of CrossOver

Monday, January 7, 2008

CodeWeavers will release a version of CrossOver Mac specifically optimized for gamers. CrossOver is software for Mac OS X that enables Macs to run Windows programs without requiring Windows itself. The new version, to be called CrossOver Gaming, will be able to run more Windows gaming titles on a Mac than does the current version. James Ramey of CodeWeavers described it to us:

CrossOver Gaming will be optimized for games and updated more frequently then the more traditional versions. CrossOver Mac is already compatible with hundreds of gaming titles including: Call of Duty 2; Half Life 2; Team Fortress 2; World of Warcraft; EVE Online; and Steam. The new application will offer a subscription model for users not wanting to commit to purchasing CrossOver Mac or CrossOver Linux Professional. The anticipated price should be around $5.00 per month. CodeWeavers is planning to release this version later this year.

CrossOver supports selected Windows applications, including Outlook for Windows and some PC games. The company adds support for more Windows applications with every update.

(For more coverage of CrossOver Mac, see our CrossOver Reports page.)

TIP: 30-inch Apple Cinema Display driver for XP in Boot Camp

Monday, January 7, 2008

A two-year-old free driver called WinACD will let Intel Mac users run Apple's 30-inch Cinema Display from Windows XP in Boot Camp. WinACD installs in Windows XP, giving Windows access to the display's hardware controls. It also installs a Windows control panel.

Michiel Buisman described WinACD:

It's ancient, but works on Windows XP. Now you poor 30" ACD owners can use the built-in hub and the controls on the side; that's right: you can now switch your display off! And quadrupel, no, octupel shame on Apple for not supporting their own flagship display!

If you've tried WinACD in Boot Camp how it works for you.

More reports of Boot Camp/Leopard FAT32 problem

Monday, January 7, 2008

We've had more reports of the Boot Camp 2 problem in which a FAT32-formatted partition icon does not appear when booting while holding Option key down. One reader verified a previous report of this problem accompanied by a problem with the Mac clock changing time:

Seeing the same thing here - clock changing and no Windows Icon in Systems Start up. New iMac 24" and MacBook just bought over Christmas both seeing same thing...

Mac, you're in the Army now; AD integration helps

Monday, January 7, 2008

Forbes magazine reports that the U.S. Army is beefing up its procurement of Macs. The story says that the Army started buying Macs in 2005 as a means of diversifying its PC portfolio for security purposes. Starting next month, the Army will be rolling out Thursby Software's ADmitMac for CAC to integrate the Macs in its secure Active Directory environments in which users log in with Common Access Cards instead of passwords. Forbes reports that the Army's use of the software "should make it easier to get Macs into the service."

The Forbes report says that the Army is also buying Apple's Xserve server hardware as way to deflect the large numbers of cyber attacks aimed at it.

TIP: DNS command-line configuration -- a final answer for disappearing Win shares in Leopard's sidebar?

Monday, January 7, 2008

We've reported numerous varied suggestions for Mac OS X 10.5 Leopard problems with Windows server browsing and file sharing. Some work for some people, and some work only temporarily.

Kevin David found a solution in a blog that involves typing some configuration commands in Mac OS X's Terminal command-line utility. The blog gave these instructions...

Another reader turns off IPv6 to fix Leopard file sharing

Monday, January 7, 2008

Turning off IPv6 is one of the many workarounds that readers have reported for dealing with the problem of Leopard not seeing Windows shares. Although this doesn't work for everyone, it did work for Tom Kirby:

I had the problem of my Mac not finding Windows shared folder. The method listed of turning off IPv6 is what finally made my Leopard system see my XP machine's shared folder. I'd also changed some of the other things mentioned at MacWindows, but turned my firewall back on and the shared folder still shows up for now. Now on to solving access to the windows machine's printer!

TIP: Using uppercase workgroup name for Leopard file sharing

Monday, January 7, 2008

Rich Kosiba was seeing Leopard's file sharing problems while trying to access network attached storage (NAS). He fixed his problem by changing the workgroup name to all uppercase in System Preferences:

I have a Tritton NAS here, not sure what OS it runs. I had no problems connecting to it with Tiger but had many problems with Leopard. Some of the tips from your site got me to connect but there were no files in any of the shares once I connected.

It turned out to be a case-sensitivity issue with the workgroup name. My workgroup name was all lowercase in the System Preferences but I noticed that whenever I type the workgroup name in Windows or on the NAS it is automatically converted to uppercase. Changing the workgroup to all uppercase in System Preferences resolved my issues.

If you've tried this suggestion

See our Leopard Tips and Reports page for previously reported suggestions regarding workgroup names.

January 4

MacTech tests compare speed of Boot Camp, Parallels, VMware

Friday, January 4, 2008

MacTech magazine has published performance test results of Boot Camp, Parallels Desktop, and VMware Fusion, each running Windows XP and Vista. Over 2500 tests were performed on four different Mac models and a Fujitsu notebook PC. The tests include the Microsoft Office applications, Outlook, Internet Explorer, some multi-step "cross-platform" tests, and some network and hard drive I/O measurements.

For Windows XP, MacTech said that Parallels Desktop was the fastest of the three:

...if you want the best XP performance with the types of applications tested here, Parallels is not only faster than VMware Fusion, but it's faster than Boot Camp on average for the applications that we tested.

For Windows Vista, MacTech concluded that Boot Camp came in first, but VMware Fusion was second:

Vista under VMware Fusion is 44% faster than Vista under Parallels.

However, Parallels did better in multi-step tests that use both the Mac and Vista sides:

"Parallels is consistently 5x faster than VMware Fusion when looking at cross platform task tests in Vista."

Windows Vista ran slower than Windows XP with all three methods and on the Fujitsu notebook.

MacTech also said that both Parallels and VMware get closer on faster Macs:

"...the faster the machine, the less the difference between Parallels and VMware Fusion. Even more interesting is that both products could be faster than Boot Camp in certain activities. For example, Parallels was very fast at scrolling beating not only the PC, but also Boot Camp, time after time. Similarly, VMware Fusion appears to have some type of disk caching or acceleration in its virtual hard disk which makes it faster than both the PC and Boot Camp."

The article is published in the February 2008 issue of MacTech magazine as well as at

Readers verify Boot Camp 2.0 FAT32 startup problem

Friday, January 4, 2008

Two more readers report having the Boot Camp problem with FAT32 partitions, where the FAT drive icon does not appear when booting while holding Option down.

Tariq Chowdhury:

I refer to your article titled "Boot Camp 2.0 problem with FAT partitions", dated 14th of December. I too have been having this problem after making a 32GB FAT32 partition on my 250GB Santa Rosa Black MacBook. I'm using Windows XP.

Selim Gencoglu has the problem, as well as a problem with is clock being reset:

I am having the same problem when booting up my computer (new MacBook 2.2 GHz, 2 GB Ram, 120 GB hard drive). Although I have installed Windows XP without any complications, somehow I don't get to see the Windows icon while holding down the OPTION key when starting my MacBook. XP works fine with some minor bugs. FN + Delete does not work, and FN + Up Arrow or Down Arrow to substitute page up and down are not working.

In addition, every time I start Mac OS after I use Win XP, my clock in Mac changes. It is kind of strange. Every time I go back and forth Mac OS X and Win XP, I have to adjust my clock.

If you've seen this problem

VMware and Leopard; printing and other issues

Friday, January 4, 2008

A reader named Kenneth sent a report about problems with VMware Fusion 1.1 and Leopard 10.5.1. He wasn't seeing crashing as some other readers have reported with Leopard (Tiger didn't have this problem), but Kenneth is having some other problems, including a printing issue:

I've been using Fusion 1.1 with Leopard 10.5.1 on an iMac Intel Core Duo with 2 GB RAM for a few days. I created the virtual machine from Boot Camp. My experience so far has been somewhat mixed...

VirtualBox still silent on Leopard; more incompatibility reports

Friday, January 4, 2008

Two more fans of VirtualBox for Mac OS X Beta report that it doesn't work in Leopard. VirtualBox is virtual machine software for Mac OS X. (See our VirtualBox Tips and Reports page for more.) The VirtualBox web site still doesn't mention Leopard, though there was a recent update for the Windows version.

Markus Müller describes the symptoms:

I just updated to Leopard 10.5. VirtualBox 1.4.1 Beta2 ran under Tiger with hardly any crashes, now I get unexpected quitting.

In more detail: First start of VirtualBox after booting. It "Quits unexpectedly." Selecting "relaunch" brings up the main VirtualBox window.

Starting one of the virtual machines brings the black screen, then the message "starting the virtual machine," then unexpected quit of the VM Selecting "relaunch" shows no visible result. However, now there are two instances of VirtualBox shown running. But the virtual machines do not start.

Sometimes, VirtualBox doesn't even start (hangs before displaying the main window).

Nevertheless: VirtualBox is a great product!

Eduard Prats Molner in Berlin, Germany:

Hello, mine crashes too. I would like to know if someone has actually a positive experience. Really sad, I love VirtualBox!

IPSecuritas a replacement for CheckPoint VPN client in Leopard

Friday, January 4, 2008

Michael Landewe recommends the Lobomoto's IPSecuritas virtual private network client for Mac for CheckPoint VPN users who want to upgrade to Leopard:

There are a lot of frustrated CheckPoint VPN users that cannot upgrade to Leopard because CheckPoint won't run. I recommend IPSecuritas to them. It has worked for me: 100 percent CheckPoint and Leopard compatible.

Readers verify " full domain name" tip for Leopard AD bug

Friday, January 4, 2008

Two readers report success with a tip from Wednesday on enabling Leopard to bind with Active Directory.

Tom Stovall:

Yes, AD sign-in does work for me if I use a fully-qualified active directory name eg...

Adrian Stancescu focused on Step 4 of Wednesday's tip

With regards to the Michael Anderson's tip, it seems to have worked for me. The only thing I did differently when trying to bind my Mac was Anderson's Step 4, to check the box that allows domain admins to administer the computer.

Everything works now, including accessing the GAL through AdressBook or through the Directory application. I am amazed. I have even managed to log in with my AD account and it worked fine.

January 2

Entourage 2008 will support kerberos for AD, GAL authentication

Wednesday, January 2, 2008

As we reported in October, Microsoft's Entourage 2008 will add kerberos authentication support when Microsoft releases Office 2008 for Mac OS X on January 15. Entourage 2008 willb able to use kerberos to authenticate to Active Diretory and to Exchange Server's global address list (GAL). Currently, Exchange logons cannot be part of Active Directory single sign-ons.

Paul Nelson of Thursby Software described how ADmitMac will work with Entourage 2008 in Active Directory environments. He also described the benefits for high-security military sites...

Tip: Another Workaround for Entourage/Exchange 2007 problem synching mail

Wednesday, January 2, 2008

Tim Levin suggests a workaround for the problem of Entourage failing to receive some email from Exchange Server 2007. On Monday, we published a workaround from another reader. Here's is Levin's suggestion:

I've seen this problem before. Two fixes. You can rebuild the users database and 40 percent of the time, all mail will show.

The best solution is to quit Entourage, delete the users local entourage e-mail database file (found in /Users/[username]/Documents/Microsoft User Data/Office 2004 Identities/Main Identity/). Then launch Entourage and enter the user settings for the account. A new database file is created and will sync with the server.

CAUTION: If the user has local e-mail stored, it will be deleted when the database file is deleted. You can save local e-mail messages by opening the folder in entourage, drag the e-mails to a folder in the Finder.

If you've tried this if it worked for you.

TIP: Use full domain name for Leopard AD bug; A reader hears from Apple

Wednesday, January 2, 2008

Michael Anderson provide another suggestion for working around problems with Mac OS X 10.5 Leopard binding to Active Directory:

I've seen this in several iterations and with several different symptoms. But it's been easy to fix. The problem is that the Leopard implementation is picky.

  1. Make sure your time zone is set correctly.
  2. Make sure your Date/Time are auto set by the system. Or that it is VERY close to what the AD server is set to (if it's off by just a little it won't work).
  3. Make sure your using your full domain, as in "" Not just the short name for it.
  4. Make sure the checkbox to allow domain administrators to administer the box is checked.

That's it. I have had a few different error messages. And if I double-check all four of these things, it has works every time: 18 and counting.

If you've tried Anderson's suggestion if it worked for you.

Keith Cox reports that Apple told him that the problem is with large networks:

We have the same issues with computers not being able to join the domain. I have talked to Apple and we have been told the issue is related to large domain of more than 64 DC's.

Reader TIP: use same subnet to get around Leopard file sharing bug

Wednesday, January 2, 2008

Deanna Santangelo offered yet another fix for Leopard's problems accessing Windows shares:

I was unable to connect to my Windows XP shares from the Mac even though my Windows XP machines could connect to Leopard shares. After several hours of trying different things I found it worked if I moved the Mac to the same subnet as the XP machines. I have no idea why this was the case since the other direction worked fine. I don't have any ACLs configured on the router.

If you've tried this suggestion if it worked for you.

Reader uses Connect to Server to deal with Windows shares disappearing off Leopard sidebar

Wednesday, January 2, 2008

D. Harminder reports another bit of odd behavior with Leopard problems browsing Windows shares:

I've had the same problem as others after upgrading to Leopard, with my Windows PCs disappearing off the Leopard sidebar from time to time. This was usually resolved with a Mac reboot.

After some time, I've found that if I connect to a drive using the GO- >Connect To Server, then giving the smb://... drive URL, ALL of my Windows PCs reappear in the sidebar! And all starts working again as normal.

TIP: Instructions for configuring AirPort/Leopard for Win share access

Wednesday, January 2, 2008

Jake Braun had success fixing Leopard's file sharing problem over AirPort. He used a previously submitted suggestion to create a new location for the wireless connection, and not use the Automatic setting. Braun sent us step-by-step instructions on how to do that and configure the proper settings...

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