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Mavericks File Sharing Tips & Reports

OS X 10.9 SMB file sharing with Windows and NAS devices

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Mavericks problems with some file servers

Readers are reporting that they cannot connect to certain file servers and network attached storage (NAS) devices after updating their Macs to OS X 10.9. Mavericks is backwards compatible with all file sharing devices, according to Apple, though it now defaults to the new SMB 2 file sharing protocol. The older CIFS/SMB and AFP protocols are still supported (contrary to what some of the tech sites have reported).

Reports from readers indicate that Mavericks may not be switching to SMB or AFP when a device doesn't support SMB2. It's also possible that Apple's implementation of SMB2 is not compatible with certain devices.

Ron Wilfred has a problem connecting to Windows:

After upgrading my MacBook Pro (2011) to Mavericks, I can no longer connect to my Windows 8 PC for file sharing. It worked perfectly before, but now won't now. I can still connect to the PC from an iMac with Lion.

Garth Bell can connect to his NAS device but can't open files:

I have an iMac that I upgraded with Mavericks. Whenever I connect to a Netgear ReadyNAS from the Finder, it won't let me open files. When I double-click a file I get an Error -36 message saying it can't open the file. I can copy files from the NAS to my Mac and back again as a workaround, but this is a pain.

Jeffery loses a connection after sleep:

Mavericks has made connections to my NAS drive temporary. When my Mac goes to sleep, the drive is gone. I can bring it back after a restart. This is annoying enough to make me want to go back to Mountain Lion.

If you've seen a problem with Mavericks and files sharing .

TIP: Force SMB1 (CIFS) as workaround to Mavericks file sharing

Several readers offered a suggestion for yesterday's report of problems with OS X 10.9 Mavericks accessing some Windows file servers and network attached storage device. Mavericks now defaults to SMB2 file sharing protocol, but a bug seems prevent OS X from using SMB1 or AFP when the server doesn't support the newer SMB2.

A workaround is to force OS X to use the old SMB1 (also known as SMB/CIFS). To do that, instead of mounting the server using the Finder, use the Connect to Server command in the Finder's Go menu. Then type in the following:

cifs://server_address (using the IP address or network name of the server)

Using smb://server_address won't work, as this will use SMB2 to access the device.

Thanks to Mario Cajina and Kevin Lepard for the suggestion.

If you've tried this workaround .

TIP: Using CIFS speeds Mavericks filesharing

Bill Haynes said that the reported workaround for broken filesharing in Marvericks not only works, but speeds up moving files and sending attachments via Mail through Exchange Sever. Haynes reports:

Wow! Changing my server mount to the cifs prefix resulted in a huge speed gain. I run AutoCAD Architecture 2012 in Parallels 9. Loading and saving to the windows server and the updating of external references had really slowed down to a crawl after I upgraded to Mavericks.

Also, adding attachments in Mail and sending is now much faster. Our Windows server is also our Exchange server. I have been having problems getting Mail to send when I attached files from the server. Instead the message would just hang in the outbox.

Does the cifs workaround speed up your filesharing?

Mavericks file sharing disconnects even with SMB1

Adam Elliott reports that OS X Mavericks disconnects on multiple Macs even when using SMB1 instead of the default SMB2 We've previously reported a workaround of typing CIFS:// in Connect to Server instead of using the Finder to connect to the server. This is a workaround for being unable to connect.…(Read entire story here.)

Mavericks file sharing workaround a no-go for reader

Reid Douglas reports that a previously reported workaround for Mavericks file sharing problems doesn't work for him. OS X 10.9.1 still won't mount his Buffalo Tech network attached storage device:

I've read several times about the Finder>Go>Connect to Server solution for NAS connectivity problem. I have Mavericks 10.9.1 on my iMac and have tried this approach several times using both cifs://server_name and cifs://server_IP and have never been able to connect to my Buffalo Tech HD-HGLAN drive. The Buffalo NASNavigator2 software properly identifies the drive by name, Workgroup, IP address, etc., and properly shows the available space on the drive. I can connect to it through the Buffalo setup software well enough to format the drive and set up a Mac share, but I cannot get it to mount.

If you've seen this problem .

Reader says SMB works, CIFS doesn't for Mavericks file sharing

Hugh Lancaster found that a workaround for Mavericks file sharing problem didn't work. The workaround is to force OS X to use SMB1 by typing cifs://server in the Connect to Server dialog. But oddly, Lancaster can connect with smb://server instead, though not with the Finder:

I have the same problem. If I connect over Ethernet I can "Connect to Server" smb://servername I am successful. If I connect via wireless, sometimes I can connect sometimes I can't. I tried cifs://servername but no success.

Earlier this week, another reader reported that the workaround didn't work for him, either.

TIP: Possible workaround on Mavericks file sharing disconnects

Adam Elliott updated his report from yesterday by reporting some success with his problem of Macs with OS X Mavericks disconnecting from Windows Server. He did this on the Windows server by enabling then disabling TCP Chimney Offload and Receive Side Scaling (RSS), features designed to increase…(Read entire story here.)

Forcing SMB1 didn't work for Mavericks user

Andy Woo reports that forcing Mavericks to connect to a file server using SMB1 (instead of Maverick's default SMB2) did not resolve file copy problems. This workaround involves typing cifs://server_address in Connect to Server instead of connecting with the Finder. Woo reports the problem with a network attached storage (NAS) device:

I tried this work around, but it didn't work for me. When trying to copy a large number of files across from the local drive to the NAS drive, inevitably, it will get stuck on some arbitrary file and say that the "file is in use" and after "acknowledging" this, it stops the copy process. You can imagine how painful it is for me to restart the copy process at the last file it stopped at, while trying to copy a few hundred files over to the NAS drive.

If you've seen this .

Mavericks halts copying multiple files to NAS

Alessandro Venturini reports a problem with Mavericks SMB file sharing with a network attached storage (NAS) device: I'm having problems with Mavericks 10.9.4 SMB copying multiple files to NAS, which you reported "When trying to copy a large number of files across from the local drive to the NAS drive, inevitably, it will get stuck on some arbitrary file and say that the 'file is in use'…" (Read entire story here)

Reader finds Mavericks SMB problem related to Deduplication on Windows Server

Jim Myers discovered that the Deduplication feature of Windows Server 2012 causes his Mavericks SMB file sharing problems, as well as problems with SMB changing permissions on the server, which other readers have also reported. As with other readers, forcing CIFS avoids the problems. Turning off… (Read entire story here)

Reader confirms connection of Windows Server Deduplication and Mavericks SMB problem

Geoff Kendal reports that he is also seeing the Deduplication on Windows Server triggering the Mavericks SMB file sharing problems. And while forcing the use of the CIFS file sharing protocol instead of SMB helped the previous reader, it doesn't help in Kendal's case. He said:

We're managing a site with around 30 OS X 10.9.3 systems and can also confirm this issue (present for us since upgrading to 10.9). However even reverting to CIFS connection doesn't help us. It appears to be an issue with a missing reparse point (smbfs_nget: (file) - unknown reparse point tag 0x80000013), which wasn't missing in earlier version of OS X.
If you've seen this problem .

Another report of Windows deduplication and Mavericks file share woes

Shaun Titus has confirmed previous reports of the Windows Server Deduplication feature causing Mavericks SMB problems. His workaround is to have the Macs connect to the file server using SMB 1 (CIFS) instead of the newer SMB 2, but that adds other problems. Titus reports… (Read entire story here)

Turning off data dedup works for 10.7 and 10.8 filesharing

We've previously reported that turning of data deduplication on Windows Server can alleviate Mavericks file sharing problems. Carson Charles reports that this resolves file sharing problems for Macs running Lion and Mountain Lion:

We just migrated some files from 2003 to 2012 R2 and noticed that Mac users (10.7 and 10.8, no 10.9 at the site) were having issues with the file shares. After over a day of work and research, we decided to turn off data deduplication and this resolved the issue.

If you've seen this problem .

More on OS X conflicts with Windows Server Deduplication

Like other readers, Kyle Kelley has OS X Mac clients that are having problems connecting to Windows Server when the server's Deduplication feature is enabled. (Kelley didn't specify, but other readers have reported the problem with OS X 10.9 Mavericks.) He describes running the run the Expand-DedupeFile powershell cmdlet on the server. As with other readers, he verifies that… (Read entire story here)

Mavericks changing permissions of SMB server

Florent B. reports an odd problem with a Mavericks client on Active Directory changing the permissions of an SMB server. When viewing a mounted share from OS X's Info window, the server removed permissions from all groups. Other users on a Google group he posted to confirmed and offered fixes.

Florent wrote to us about it:

I noticed your post about SMB and Mavericks, your readers may be interested by this crazy bug I published on the MacEnterprise forum. Some reported that creating new files on the server caused the issue. Florent was accessing a network attached storage device, but others report similar issues with Windows Server, all on Active Directory. One user found the problem using the Centrify Active Directory system and also with the Apple AD plug-in.

It was suggested that problem occurs when a share permission is set to "Everyone = Full Access," and that changing this to "Everyone = Modify" prevents the problem.

If you've seen this problem or tried the suggestion .

More Mavericks file sharing problems: DFS, zip files, and Indesign

Christoph Sternberg has the problem described in "Mavericks file sharing disconnects even with SMB1," but on a non-Windows server. He's also seeing a problem with DFS, with zip files residing on the server, and with Adobe InDesign files… (Read entire story here.)

Mavericks corrupting InDesign files on Windows servers

Shane Hughes wrote in response to a report on Monday about problems with Mavericks and Adobe InDesign on Windows Server, which caused the reader to downgrade to Mountain Lion. An earlier report described that the server was disconnecting. Hughes' problem is the InDesign files are corrupting… (Read entire story here.)

InDesign problem with file servers seen with Mountain Lion

Dan Ball responded to yesterday's report about Mavericks corrupting InDesign files on Windows servers:

I have problems with InDesign CS6 with 10.8.5 corrupting all the time with our students. I think the problem is InDesign! Even copying the files locally sometimes and working on them I see InDesign have issues.

If you've seen this problem or have a suggestion .

More on Mavericks InDesign corruption and SMB nsmb.conf

Anthony Godwin provided some new information about the previously reported Mavericks problem saving InDesign files on file servers, although his files aren't corrupting as others have reported. He has also reports success with the previously reported workaround for Mavericks SMB file sharing problems …(Read entire story here.)

Corrupting InDesign files continues with OS X 10.9.3

A pair of readers report that the Mavericks 10.9.3 update did not help the problem of the corruption of InDesign files located on files servers when accessed by Mavericks. Drew Aadalen wrote: We are still seeing the same problem--Maverick 10.9.3 is corrupting InDesign files on Windows… (Read entire story here.)

InDesign suggestions for Mavericks: turn off App Nap, adjust permissions

We have more reports about how people are dealing with InDesign file corrupting problems with Mavericks and file servers. Suggestions include turning off App Nap, changing or repairing permissions, using CIFS instead of SMB, and using AFP instead of SMB. One reader said the problems occur with Adobe… (Read entire story here.)

Video shows InDesign OS X file bugs not limited to servers

Dan Ball responded to our article on workarounds for InDesign files corrupting on file servers. He blames Adobe CS6 for the problems, which he says occur on local files, not just with files located on servers, and made a video to show it. He also says the problem is not limited to Mavericks. Ball reports…

File copy error -36 reported with 10.9.2 and OS X Server

Mac uses are reporting that updating Mavericks to OS X 10.9.2 results in a new file sharing problem connecting to Mavericks Server. Posts at the Apple discussion forums are reporting a -36 error when trying to copy a file to the server after updating the client to Mavericks OS X 10.9.2. A workaround… (Read entire story here.)

More on OS X Server 10.9.2 error -36 and new iMessage problem

Paul Roderer's Macs are having the previously reported problem of not being able to copy files to OS X Server using SMB after updating the server to OS X 10.9.2 and Server 3.0.2. He also discovered that the Server-hosed iMessage service no longer works after the update: We're getting Error 36… (Read entire story here.)

Turning off SMB for OS X Server 36 error, and DS_store files

Timon Royer is another reader experiencing -36 errors when Macs try to access Mavericks Server using SMB. Responding to our suggestion to turn off SMB to force Macs to connect with AFP, Royer points out a need to turn off SMB on the server in two different places. He also wonders if his IPv6 configuration… (Read entire story here.)

TIP: Two workarounds to Mavericks -36 errors, nsmb.conf and POSIX permissions

Jochen Lannig sent us two different workarounds to the problem of - 36 errors with Mavericks 10.9.2 copying files to OS X Server 3.0.2. The first involves creating or editing an nsmb.conf file to force the use of the SMB1 protocol. The second is to use only POSIX permissions (not ACLs) to share… (Read entire story here.)

Mavericks error -36 problem seen with Server 3.1.1

Steve Knattress wrote that the previously reported problem of -36 file sharing errors with OS X Mavericks Server also occurs with Server version 3.1.1. He can copy files one at a time, get the error, and then copy another file. Knattress didn't mention if he tried the workarounds we've previously… (Read entire story here.)

Workarounds for Mavericks Server -36 error not working for reader

Jim Hiesener is seeing the problem of receiving -36 errors when Macs copy files from Mavericks Server using SMB. He's tried the previously reported workarounds, creating an nsmb.conf file to force the use of the SMB1 protocol, or using only POSIX permissions (and not ACLs).If you've tried the workarounds .. (Read entire story here.)

Reader confirms nsmb.conf file sharing fix for Error -36

John Blagden confirmed a workaround to resolve -36 file sharing errors with Mac Mavericks clients and Mavericks servers. The fix forces OS X Server to use SMB1 instead of SMB2 by creating a file called nsmb.conf containing the line "smb_neg=smb1_only." This can be a plain text file or created from Terminal...

Reader says OS X 10.9.2 update still can't connect to NAS

Paul Du Vé reports that the Mavericks 10.9.2 update did not help with his inability to connect to a network attached storage device. The previously reported workaround of forcing a connection to SMB1 (rather than the default SMB2) didn't work. Du Ve writes: For me the inaccessible NAS issue continues.… (Read entire story here.)

Reader reports slow MS DFS access with Mavericks

Gert Goos is having a problem with slow OS X Mavericks connections to Microsoft Distributed File System (DFS) servers:

With DFS we have another problem: Since Mavericks, it is very slow until the folders under the DFS links are shown in Finder. This happens when many users are active. Inside the folders all works fast as expected. Mostly you have to switch between several DFS-links until the content of the wanted link is shown.

If you've seen this problem or have a suggestion .

Mavericks, InDesign issue with 2nd display

Tina from Denmark wrote to describe a problem she was having accessing InDesign files on a server after updating her Mac to OS X Mavericks. When she disconnected her second monitor, the problem disappeared. She writes: I have big problems with my Adobe InDesign and Mavericks. I downloaded Mavericks… (Read entire story here.)

Problems with Mavericks breaking ACLs on Windows Server

Mavericks breaks ACLs in Active Directory, 10.9.2 made it worse

Jared Hendrickson reports that OS X 10.9.2 made file sharing worse on his Active Directory network. Mavericks bound to Active Directory broke ACL permissions when the permissions are viewed from the Mac. (Apple acknowledges this in a tech article.) Hendrickson found a workaround, but it stopped working with 10.9.2. The update also prevented Windows users from accessing folders that had permissions altered. His only workaround now is to unbind the Macs from Active Directory. Here is Hendrickson 's report: (Read entire story here.)

TIP: Workaround for Mavericks ACL permission bug

Jared Hendrickson followed up his report from yesterday about Mavericks breaking ACL permissions of shared folders in Active Directory. Unbinding the Macs from Active Directory was the only way to prevent corruptions of permission. Today, he reports a new workaround that allows the Macs remain bound… (Read entire story here.)

Reader problem with OS X and special ACL permissions

Harry Fahey has a problem with Macs with certain ACL file sharing permissions on an Active Directory network. The Macs can't write to shares even though they have write permissions for files. The problem appears only from the Finder -- not from Terminal or when the same user is logged in from a Windows… (Read entire story here.)

Mavericks 10.9.3 addresses SMB, AD issues, restores iOS USB syncing

Apple has released OS X 10.9.3, an update to Mavericks that fixes issues with SMB file sharing permissions, network home directories, and Active Directory connections. The update also restores the ability to sync an iOS device via a USB cable, though there is no mention if Outlook syncing was…(Read entire story here.)

OS X 10.9.3 update doesn't fix SMB permissions, readers say

Readers are reporting continuing problems with SMB file sharing even after updating Macs to OS X 10.9.3. Apple said that the update "improves reliability of copying, editing and inspecting permissions of files on an SMB file server." We've had multiple reports of Mavericks breaking ACLs and other… (Read entire story here.)

Mavericks slow share mounting, the 10.9.3 update and CIFS workaround

The CIFS workaround for the problems with Mavericks SMB file sharing worked for one reader but not the other, who reports long times to mount a share. The Mavericks 10.9.3 update also doesn't help the second reader. The workaround forces the use of the older CIFS protocol via the Go to Server…

Reader says Mavericks 10.9.3 still has ACL issues in AD

Nick Kustreba writes that the Mavericks 10.9.3 update did not fix his problems with ACL permissions on an Active Directory network domain. (Although Apple said that the update "Improves reliability of copying, editing and inspecting permissions of files on an SMB file server," other readers have…

Mavericks ACL bug keeps Windows users locked out

Nuwan Wolters has the Mavericks problem with ACLs changing when Mac users open files on Windows servers. Changing Time Machine settings and switching to SMB 1 alleviated the problem for Macs, but Windows users still could not open the files touched by Macs. And, administrators of the Windows server…

OS X 10.9.4 doesn't fix ACL file sharing problems

Jacob Snyder reports that the OS X 10.9.4 update did not fix his problems with changing ACLs on file servers. We've posted a lot of user reports of these problems on our Mavericks File Sharing Tips page, with some suggestions. Snyder refers to a link at the JAMF users forums. Snyder said this:…

TIP: Turn off ABE to fix Mavericks ACL Windows Server glitches

Jacob Snyder updated his report on Monday with the solution to his problem with Mavericks Mac clients breaking ACL permissions on Windows Servers. He reports: It ended up being a combination of using Access Based Enumeration and SMB2. By disabling ABE on the Windows server and forcing…

OS X Server doesn't have Mavericks ACL issues

TM reports that the problem we've been reporting about Mavericks clients changing Access Control Lists (ACLs) on Windows servers does not occur with Mavericks OS X Server. In fact, no one has reported the problem with OS X Server. Here's TM's report: I have no ACL issues with Mavericks Server…

Reader sees Mavericks ACL problems with OS X Server

David Green responded last week's report from a reader who was not seeing Mavericks SMB file sharing problems with ACLs with OS X Server. Many readers have reported this problem with Windows Server. Green says he is seeing the problems with OS X Server. Note that we have had reports of other…

Lack of OS X ACL File Locking problem points to Deduplication

Brian Marsh reports not having the Mavericks problem of server-based files getting locked when OS X Mavericks users open them. The issue seems to create new Access Control Lists (ACL) permissions. Marsh also said that he is not using the Windows Server Deduplication feature, which readers have said…

ABE tip for Mavericks ACL problem a no-go for reader

Martin Steitz responded to our report "Tip: Turn off ABE to fix Mavericks ACL Windows Server glitches," where a reader said turning off Access Based Enumeration (ABE) on the server and SMB2 on the Mac fixed the problem. Steitz says turning off ABE had not effect, but turning of SMB2 on the Macs…

OS X Migration Assistant problems with ACLs

Charles Schloss reported via Twitter of a problem with OS X's Migration assistant and Access Control List (ACL) permissions, similar to the problems we have been reporting about OS X Mavericks and file servers: @Chasapple Migration Assistant also has had an ACL defect…

ExtremeZ-IP as a workaround to Mavericks SMB file sharing

Acronis just released Extreme-Z IP 8.1.2, a maintenance update to the Mac-to-Windows file and print sharing software. But even before the update, ExtremeZ-IP has long circumvented OS X's annoying file-sharing glitches. It's also faster than OS X's SMB, according to Acronis, and integrates Macs with Windows environments…(Read entire story here.)

Corrupting access rights on Mavericks home folders on Windows Server

Sébastien Andaloro in Switzerland reports that his Macs running Mavericks have permissions for Windows Server-based home folders corrupted. The issue sounds similar to previous reports of Mavericks breaking ACL permissions for shares on servers. Andaloro writes: I'm deploying some Mac Book Pro's and…

OS X 10.9.4 fixes reader's file sharing problems

Jason Harrison reports that the recent OS X 10.9.4 update has fixed his organization's SMB file sharing problems with Mac Mavericks clients and OS X Server. He writes: Mac OS X 10.9.4 has fixed file-sharing issues. We work with a handful of sites that primarily…